Brett Spencer gets 5 stars from me once again! Vehicle number 3 from him and I couldn’t be happier as a customer! I would also like to mention that sales manager Aaron Durst was very easy to deal with and done a great job of making sure I didn’t leave without being completely satisfied with my purchase! I’ll be back again!

Very disappointed in our experience today. The salesman took all info, what vehicle my daughter was there to look at, price range and must haves. When they FINALLY took us out to look at what we thought was the vehicle she came there for, we were shown 2 that wasnt even close and then drove one we thought was it but wasnt. They tried to sell her a $54,000 Tahoe when she wanted one for $35,000. It took 3 or more times asking the price for the 2019 before they told us. They wanted to run credit before telling her the price of the newer Tahoe. Even after 5 tries, they couldnt make it work and we knew they couldnt. UGH She went there for 2016 Tahoe $35,000 and they tried to sell her 2019 Tahoe for $54,000. She told them she was done and we had to ask for the keys to her car 3 times before we got them. I will never go back there!

The Berglund team always strive to make my car buying experience smooth and easy. David Turner was great as usual. My 3rd purchase from him. I highly recommend him and Berglund!!!

I had a wonderful experience purchasing my vehicle at Berglund Chevrolet Buick !! The customer service was top notch. Everyone was extremely nice and polite. And my sales consultant David Pitts was the best. He found me the perfect vehicle of my needs. The whole staff including the finance dept. was great. I recommend if you need a reliable and a super sales staff, to go to Berglund Chevrolet Buick !!!

Wonderful group of people. Michael Simons was fantastic to work with. He was very knowledgeable and was able to answer all my questions. He went above and beyond to make sure we found a truck to suit our needs. He also has a wonderful personality that made the whole vehicle buying experience wonderful. Michael and the other guy that we worked with (sorry, I cant remember his name) did a fantastic job of working with us on getting a monthly payment that was with in our budget. I would definitely recommend this group of people to anyone looking to purchase a vehicle. Will definitely be returning in the future.

Brett and Robert is the best. They got me in the car of my dreams. I highly recommend everyone to go see them!

I just purchased a car from here and I was very happy with the car and the people who helped me. Clifton was amazing, he answered all my questions.. even the ones I didnt know I had! Brian also helped with the sale and helped make my numbers work. It felt like Ive known them both for years! It was an over all wonderful experience (especially for car shopping!) I would highly recommend!

Clifton Paige is the greatest. Crazy and funny. Will definitely do business with him. He will get the job done for u

Our experience was awesome! We loved how lovely all the staff was and welcoming as soon as we arrived. Kevin Martin gave us great service and we left with exactly what we wanted at the price we wanted! We are so pleased to have the car we needed for our family! Thank you so much Kevin and Berglund Chevrolet and Buick!

Got an awesome deal on a new truck thanks to clay. he was very friendly and had the best customer service i have had in a long time. was only there for about 2 hours as well. thanks guys!!!!

Real easy to work with. He really took care of us. Great guy and great place to buy from

John Whitman was very professional and found me the perfect car I recommend his services to anyone. I enjoyed working with Adam Cox in finance and Aaron Durst was able to get me to the payment I wanted. It was a Great experience all around and I’m happy to be a Berglund Chevrolet customer. I also know that I’m going to see John Whitman when I need another car.

Awesome experience top notch service ,..Brian Thompson and Charles and all the team went out of there way to get me in a great vehicle...very satisfied with the service and will come back as long as these guys from sales to finance are there...thanks guys!!

David Pitts was a very nice and professional sales man, he took care of us very well thanks I really recommend him when you want to buy a car or truck

David Turner is the man!!! You have to come see him. He sold me 1 vehicle and after signing the paperwork, I saw a different vehicle that I really wanted and he made that happen the very next day. He’s awesome and I highly recommend him. And the rest of the team as well was excellent to work with.

Special thanks to Clifton Paige. He was so knowledgeable and understanding of what I needed and wanted according to my budget/ I came out with a car that I love. Thanks for honestly considering me and just not the sell. Thanks to all of the other staff to…Robbie…Anthony. You all made me feel comfortable.

Berglund went above and beyond to help me resolve some longstanding issues with my car. They were communicative, kind, genuinely helpful, and all in all wonderful to work with. It was the most positive experience I have had with a service department ever. Ask for Zach!

David turner is the greatest salesman ever, u want great service go see him,he works the hardest ever

Had an amazing experience trying to find the right car with David Pitts. He went and did all he could to find a car that best suited me. If you are in the market for a new car i highly suggest you seeing him for all your needs.

Very fast & friendly. About an hour & I was extremely happy with the service!

The experience i had here was pretty good. I was impressed with the sales team and working with Clay was easy as could be. Hes a cool dude

Had an amazing experience dealing with David Pitts! He was beyond helpful knowledgeable and a all around genuine guy. I will be purchasing any future vehicles through him.

The Sales Staff at Berglund Chevrolet/Buick was amazing! They took their time with me and listened to my needs. I must say excellent customer service. I highly recommend them if your looking for a new ride.

Robbie and David Pitss was awsome!! its my 2nd time going back to berglund to buy another car they provided great customer service, Got me in my New car the same day! wasnt a long process either we got straight to the point. Great guys to do business with 😁

Clay Francisco was very extremely helpful, sales staff was great. Clay got me the truck I wanted for the price I wanted to spend. Will definitely buy my next truck from him after this one.

Brett and Arron really are the best people that I have met at any dealership that I have been too. Great job fellas. Great attitude and good people person.

Great customer service! I had to take my car in for a routine oil change and got my tires rotated while there also. They kept me up to date of everything that was going on and answered any of the questions that I had! I highly recommend coming here and will be back for all and any future needs for my vehicle!

The team at Berglund Chevrolet was awesome my salesman John Whitman found me the perfect vehicle a 2016 Nissan Pathfinder and I love it. Berglund gave me a great deal and the finance manager Charles Bixby protected the pathfinder with a great deal on the warranty: it was a great experience. I would recommend stopping in Berglund Chevrolet and asking for John Whitman. It was a fun experience.

The service and communication between the dealership and myself was outstanding. My vehicle was ready prior to the time I noted I would pick it up.

The service department staff is excellent! They were so very helpful as soon as I arrived… they didn’t treat me like a number, like some other service centers I have been to! They were very welcoming and friendly and make me feel like they value me as a customer. Will be back!! Thank you!!

David was a great guy! Good service.

Fast service. Wasnt expecting to buy a new vechile today, was just looking. They asked me what my needs were, what did i have to work with, and went by my needs. Very pleasurable experience

Just had my truck serviced at Berglund.Great customer service and even better staff. Advisor kept me up to date and informed while it was being worked on and put my mind at ease. Keep up the good work. Will return.

My Tahoe was just serviced at Berglund Chevrolet and the customer service there was excellent. The staff there was very friendly and seemed to really care and most of all, my vehicle was fixed properly. Will definitely take my vehicle back there for service!

David Pitts is a tremendous salesman! He spent plenty of time with me and the new truck. Stellar experience! Go see David for your next ride! Thanks again to David Pitts for the good day, new ride, and Brian Thompson for tying it all together. A+++++ Good selections. Get down to Berglund and ask for Dave!

Ron Otey is the best sales person you can get. He left me with a brand new car.. Praise Jesus....

Kevin Martin was excellent in helping us buy our new truck. Very pleasant and went out of his way to get the truck up to us. If you need a vehicle, go see Kevin at Berglund.

Kyle is awesome! Highly recommended! Everyone is nice and seems like a great place to work.

Just wanted to say “Thank You Clifton Page” for doing such an awesome job finding my granddaughter that perfect car and especially for taking your day off to go pick it up just to make her happy!!! So glad we found you!!!! I do believe you were sent from God!!!! She is so happy!!!!!

Ron was the best sales person ever!!! Go see him today

They were so nice and very helpful. Wonderful people. Great experience.

David Turner was a very professional salesman. He was very polite and helpful.

On March 9, 2021 my life changed for the better. I’ve had terrible experiences with buy here pay here dealerships. They sell their vehicles twice to three times as much as they’re actually worth & none of my cars lasted more than a few months to a year. I don’t have the best credit but thought I’d give berglund a shot because my 2010 dodge I bought back in December was on its last limb. Charisma is who initially greeted me and I must say she was very professional and friendly. Had she not told me that she’d only been a salesperson for under 6 months, I would’ve thought she’d been doing this since the start of her career. I explained my circumstances and she told me she’d do her best to put me in a vehicle. I previously was denied a vehicle by jdbyrider and shelor motor mile b/c they claimed I didn’t have enough income and needed a co-signer. I arrived literally less than an hour before closing time and all of the staff at Berglund went above and beyond to help me out. Initially they took me to a 2016 Toyota Camry but I said I needed an SUV! They took me to a 2018 Hyundai Santa Fe and I fell in love. I took it on a test drive and when I came back they told me I’d been approved. I was still in disbelief! Joe (the general sales manager) was also very nice and his sense of humor really took away all of my nervousness. Anthony who is the financial manager was also pleasant and kind. Thank you Berglund for the opportunity and my new ride will not only get me where I need to go, but will also help me build my credit. Special thanks to Charisma for taking out the time to set me up with a new insurance company. I’m sure she’ll be a great manager someday! I also enjoyed our photo shoot 🥰

Go out and see RON ! Best sales man ever !

Anthony in finance is by far this companies greatest asset, if I were giving stars to him Id give six. But due to my experience when we first stopped at the dealership sadly as a company I only feel comfortable with 3 stars.

Highly recommended!! I just bought my first car from Charisma Bailey and she was awesome! Im only 19 and she made everything so easy for me! On the financial side of it, Aaron Durst helped us there at the dealership and he was just as awesome!! They both worked very hard to get me in my new car and very understanding. I would definitely go back and ask for the both of them. 👍👍❣

My first visits was great,my last visit,is very bad,I had to wait for appointment,we I understand,also parts was order,which was another 3-4weeks,drop my car off,on Wensaday of October 13-2021, and was told it was done,but it is still doing, making the same sound,was concerned about driving to North Carolina,to visit my fiances,now its been over a month,that we have been apart,so its not good for me! Sorry, Timothy hunter of Roanoke VA 😡😡❓🙏🏿🙏🏿🙏🏿🙏🏿🙏🏿🙏🏿🙏🏿

I always feel comfortable having my Corvette serviced here. They were able to get me in and out very quickly.

Marvin in Service was great. He identified the problem quickly and called while my truck was there to update me on the service process. All problems solved to perfection.

Aaron Durst was the greatest at Berglund Used Cars great help very friendly will work with you to get you the best deals.

Clay did a great job. Excellent service, and helped me get the truck that I needed for my daily commute. Couldn’t be happier

Mr.Paige was exceptionally knowledgeable about my new Chevy camaro! He helped me out a great deal and was very patient with all my questions.

Aaron Durst was my helper in finding the right vehicle for me. Great experience, great car and a great guy. Highly recommend.

The Staff is super helpful. Especially with the shortage going on. They genuinely made sure to find something I loved!! Maritza Beckner and Kyle Motsinger did an absolutely amazing job!

Our salesman Jeff was phenomenal. We had gone to two other dealerships prior with no success. Jeff helped ensure that we purchased a vehicle that would best meet our needs. To top it off, he was not pushy like most are and we didn’t feel rushed.

My family came into the dealership to get a car and we were happily delighted. The sales consultant, Kevin Martin took very good care of us and we were able to drive away with a beautiful car.

Brian Bowles was amazing to work with. He called to check in several time to make sure I was enjoying the truck. He also answered several questions I had about the bells and whistles.

Body shop personnel very nice and helpful. Im very happy with the repairs to my Buick.

Friendly staff, quick and efficient work, a handy shuttle home and back - all good

My husband and I purchased a Honda Pilot last night from Berglund. There was a slight hiccup with the car wed wanted to see not being there, but Clifton went out of his way to try to find a vehicle similar and within our price range. He was very personable and was obviously well-versed in selling cars. We had a small problem with the fuel door after driving the car home but a quick call to Clifton, and it was fixed in less than an hour. He even delivered the car to our home himself. The entire process was made as easy as possible for us.

David Pitts was very helpful and informative about a Subaru Outback we were looking to purchase. There was no sales pressure, David was friendly and made the buying experience extremely easy going. He talked to us both about what we wanted, what features we were looking for and answered all our questions. I would definitely recommend going to see David if you are looking to buy a new or used car

I recently purchased a new vehicle and Im so happy with the services at Berglund Chevrolet Buick! Jordan H. referred me to Maritza B. as my salesperson. They are both very responsive and have such a positive attitude. Maritza is very patient and educated me on all of my options. She worked with me to get the best price possible on the vehicle Ive always wanted. The process was super easy and fast. I couldnt be more grateful to work with the both of them!

We just purchased a 2021 Chevrolet Trailblazer! Thanks to David Pitts and Brian Thompson for making our buying experience as pleasant and smooth as possible. They did a great job getting us what we wanted! Recommend both these guys if youre in the market for a new vehicle!!

Ron Otey really helped me and my family find the perfect vehicle for us!

Davie and the rest of the crew that helped me purchase my truck we’re very professional and fun to work with! Also the whole process was quick and fun… I will be making all my future purchases at Berglund!

The customer service I received at Berglund Chevrolet from the sales team was amazing. The staff was very helpful. I would definitely recommend them.

Ron otey was the best sales person. He got me what I wanted at the price I wanted

Great service and welcomingly fast. Great closer. Look for Kyle.

All is good, always has been with Berglund, in every aspect! This is my 7th vehicle purchased with them. Also my 1st time dealing with David Pitts and he did phenomenal!

Great overall experience at Berglund. Kevin did a wonderful job of making sure I got the vehicle I wanted and explaining the process. The Finance department worked with us to get a payment that I was comfortable with. I highly recommend Berglund Chevrolet. We will be back for our next vehicle!

David Pitts is a true gem. He was very knowledgeable about the Nissan Pathfinder that we purchased on June 5. He was professional, easy to work with and made our buying experience less painful. I would recommend if you are looking to buy a car, look up David. He was a pleasure to work with.

If you want excellent customer service, just ask for David Pitts. He made our buying experience very comfortable and smooth. He was very attentive through the entire process and exceeded our expectations.

Horrible service. Was looking for a new truck and was told by Kyle that we had to put a $5000 deposit down that was non refundable. So had we changed our mind we wouldve lost out. That same day we contacted Terry Labonte Chevrolet in Greensboro NC and they said we could buy the truck while in transit. Signed the paperwork that day. So bad business to not sell the truck while in transit and try to take money from deposit instead. Why in the world would anyone want to put down a deposit and take the chance on losing it. Especially from healthcare workers like me and my husband.

David pitts is the best car sellers man ever he’s quick fast and does his job amazing well and not to mention his energy and the way he greeted it as well he is the best and I recommend him every single time David Pitt ✊🏽💪🏽

I have used this dealership to do all the work on my Camero SS since i mover here 2 years ago. Most of the time when i pick up my car the interior is covered with grease. Yesterday the drivers side door was covered in heavy black grease when i picked it up. Charged around $450.00 for a battery and replacement. Cost of the battery was $244 so $200 dollars to change out a batter is INSANE! TOTAL bill for rear breaks, oil change and new battery was....$910.08. I will find another option for my service and sales while i live in the area.

This was a very positive experience. The sales team were friendly and informative. I feel very confident that the Berglund team will be able to provide excellent ongoing service to my Bolt.

First I want to say Clay did an amazing job! He was very professional and answered any questions we had, even tho it wasn’t many because he was very thorough also very nice and a pleasure to work with! He’s your goto guy! Makes you laugh, easy going, and makes buying a car great! I would recommend him any and every time someone needs a car! ⭐️⭐️⭐️⭐️⭐️

Shaaaaaaady. Not sure what kind of calculator they’re using to print their payment papers because mine didn’t add up at all…..check for hidden money somewhere on that paper. How does a $20,000 car cost over $700 a month if I’m doing a chunk of money down??? Also said my trade was only worth a hundred bucks and I only have 120k miles!

We went in just looking and came out with this BIG beautiful Dodge Ram!!!

Experience was great. Clay was extremely knowledgeable, he provided excellent customer service, and he was personable.

I had pleasure of working with Mr. JJ Johnson. He was very professional and got me into what I wanted.. 10/10 recommend JJ for your car salesman.

My salesman was David Pitts. He was very professional and made me feel comfortable and welcome on my visit. He worked hard to make my car experience day go smoothly. Thanks DAVID

David Pitts and his team did an amazing job getting me nto my new car. Thank you for outstanding service far beyond my expectations.

Cody Beane and Zach McCormick in the service department have been absolutely excellent in working with me and getting my vehicle fixed. They have gone above and beyond working with a very difficult extended warranty company in getting the repairs completed. I give them more than a 5 star rating. I highly recommend these two gentlemen at Berglund service center to have any and all your repairs done to your vehicle!!

I wish I had never gone to this dealership. I called them by phone to ask about the price on a 2021 LT Bolt EV and their employee (Kyle Motsinger, Internet Sales Specialist) said that the price would be $27,000. I said that I was looking for something around $25,000 and thanked him for his time. He then sent an email saying that with rebates he thought they could bring the price down to my range and scheduled me to come to the dealership the next week, which required taking leave from my military job and a trip from SC to VA. When I arrived, they said that they had already sold the car I was interested in and one of their Sale Managers (Brian Thompson) stated that it was impossible that they would ever sell it for the price that their employee quoted. He also said that the employee claimed he never mentioned any prices during our phone call. The upper level management at this dealership felt dishonest. I eventually bought a higher trim Bolt from them, but now I greatly regret it, since it basically validates their having used what was practically a bait-and-switch strategy. I genuinely do not want to buy a new car ever again because of this experience, especially not from Chevrolet or this dealership. I will say that my direct salesman, Gray Wiley, was helpful and deserves 5 stars, but he was generally sidelined by two of the sales managers during the actual negotiation process.

Ron Otey was a great sales person For the best experience just ask for him

He was very friendly and helpful and made our experience a great one !

We came to just look at cars today, but instead we bought a car. David Pitts was very professional and answered any questions that we had before we purchased our car. Thank you David for such a wonderful buying experience!

Brett and Aaron was very helpful with getting me in a new van!

Don provided the last minute service we needed to get back on the road in a friendly and timely manner. Thank you.

Clay did an awesome job!!! He was professional, but friendly. Very knowledgeable and was able to make me laugh. I enjoyed my time with Clay. I will most certainly send anyone looking for a car to him.OH, AND BY THE WAY...HE BLUSHES. Thank you Clay!!

The customer service provided by the service team was top notch! Highly recommend!

Charisma Bailey I believe did an exceptional job when I was looking to trade my car in for a newer model. After letting her know what I was looking for she showed me several cars and was extremely knowledgeable on the features of each one. There was no high pressure sales and I was able to get the deal I was looking for. This was my third car purchased at Berglund and I would recommend Charisma to any one looking to purchase a new or used vehicle.

Dealerships are in business to make money! If they really care about their customers they have an exceptional service department. Berglund nailed it. Chase my service advisor calls and give me updates to let me know where they are with the repair. Chase Will be the reason Ill buy my next truck from Berglund if I ever need one.

David turner was tha best ...we had a good experience

This is our second time buying a vehicle from Clifton Paige. I highly recommend him if you are looking for new or used vehicle. He exceeded our expectations and got the exact vehicle we wanted and matched our payment plan requests!! He’s super nice and fun as well. Will always go to him for our vehicle needs!

Scott was an amazing person! He helped us out with our budget and found a car that we could afford and still save. He took care of us well and made sure we were happy with our deal.

Dealership will call once or twice every month about someone “interested in your vehicle”. They will ask if still own a certain vehicle, and then ask “is it for sure under xx,xxx mileage?” To which they exclaim “Fantastic!”. Then they follow up with a question about a feature (ie sunroof, color, leather) and then no matter your answer it’s always the right one. They will tell you that they have someone interested in a vehicle just like yours, and try to get you in there ASAP. When you get there, the supposed interested party can no longer be located and instead you are forced to try and buy a vehicle. They low ball every trade thousands below rough value, and price their entire inventory thousands above retail. I heard multiple salespeople reading the same script, and someone referred to it as a mannifess(?). I’m on a do not telephone list and have asked multiple times, but I still get these bait and switch scam calls regardless. ⁄‹€€€€DO NOT TELL ANYONE AT BERGLUND IF YOU STILL OWN YOUR VEHICLE BECAUSE THEY WILL CALL UOU NONSTOP ABOUT SOME MADE UP PERSON INTERESTED IN YOUR VEHICLE!!!€€€€€‹‹⁄€

David Turner and Joe Galimore are the best around! Nothings ever gunna bring them down!I was in a nasty car accident and they helped put me back on the road in safe/affordable Buick! They are the best and theyre better than the rest!

Bought a truck 4 years ago from here. Every time I bring it here for service no one wants to wait on me. Walk in and watch who acknowledges you. You will wait and not be taken care of. I have complained in the past to 3 services mgrs which they can’t keep for very long and each time they say they are going to handle it there is a new service mgr. try it you’ll see what I am talking about. I keep telling them if you can’t handle servicing what you sell no one will buy anymore. They need to clean house. Today when I walked in I had a service guy walk all the way around so he wouldn’t have to take care of me and out of the 4 service people ( I was the only customer) chase acknowledged me and told me someone would be right with me. Well it was him. Thry ought to fire everyone else and keep him in charge