user
Mr. Tobacco & Vapor
1811 New Hope Church Rd Unit 113, Raleigh, NC 27609, United States
Appearance
Mr. Tobacco & Vapor
Comments
Ca
Review โ„–1

Very nice and clean. Helpful. My cigarettes cost less๐Ÿฅด

Je
Review โ„–2

Great place for all your vape and various other needs. Having a problem keeping some supplies in stock, which may not be their fault, but thats the only reason I gave it a 4 instead of a 5 eating.

Ni
Review โ„–3

This my store frfrโœ”๐Ÿ’ฏ๐Ÿ‘๐Ÿ‘Œ๐Ÿ”ฅ My guys are always ordering stuff i need and they always look out for me. I wont buy my Backwoodsยฎ, Newportsยฎ, Rawยฎ or glass from nobody else og ๐Ÿ’ฏ๐Ÿ’ฏ๐Ÿ’จ๐Ÿ’จ

Do
Review โ„–4

I just recently found this place and The workers their are so chill and friendly and weโ€™re able to answer all my questions. And nobody in NC got prices that can beat theirs 10/10

Au
Review โ„–5

Jamal and kassidy are so sweet and helpful

Ja
Review โ„–6

Yeah Im giving this two stars cuz well nothing really stood out as far as customer service and prices are not competitive especially on the butane fuel that come in there to buy I dont think Ill be returning.

Ev
Review โ„–7

In my experience1.The employees didnโ€™t seem knowledgeable2. One of employees broke our vape trying to help and for some reason didnโ€™t want to take accountability3. They were not allowing us to speak to upper management for obvious reasons4.the employees began getting rude when asking questions even in calm demeanor and polite approachBe careful yโ€™allI wasnโ€™t even trying to be that guy but here I am

Ja
Review โ„–8

Love it here great service

Ch
Review โ„–9

Yeah this is by far the least professional shop Iโ€™ve been to. It is packed with young employees with little to No experience with vapes. One young man tried to sell me the wrong coil. He also broke my vape trying to take it apart!! When I asked to speak to a manager they said that I should come back another week.They were also very disrespectful and hostile!

Ta
Review โ„–10

My favorite store! The team is always friendly and accomodating, patient and ready with a sense of humor. Yes is yes and no is no..perfect blend of neighborhood professionalism! Lol..nothing to dislike but the parking but heck yeh -they are SO worth it!

TI
Review โ„–11

Great people working there, cool and laid back atmosphere!!! ๐Ÿ˜ You guys are the BEST!!! ๐Ÿ˜Ž๐Ÿ‘๐Ÿผ

Ri
Review โ„–12

Great place, lots of choices, tobacco, e- cigarettes ect. Very warm and welcoming staff.

Sa
Review โ„–13

Staff arenโ€™t knowledgeable, donโ€™t have a clue about the products.

Li
Review โ„–14

The advertising for the store said open until 10 or 11 pm on the web. I showed up at 8 pm money in hand and the employee was very rude. I have referred many people to your business. You have forever lost my business and the business of every one who doesnโ€™t like false advertising. I will spend my money elsewhere because your business doesnโ€™t need it apparently.

Ar
Review โ„–15

Great place to buy your new mod this guys know about vaping

Da
Review โ„–16

Busy place but the staff are very nice people. Stopped in to grab a few incense and realized that they have a great selection on incense as well.

Ch
Review โ„–17

This place had everything I needed.

Je
Review โ„–18

Rude and hostile customer service for no apparent reason. I went in to get some pods for my vape, and the kid behind the counter was extremely off-putting and just plain rude, which is weird because it was such a short transaction. Will not be back.

Ro
Review โ„–19

Tried to park in front of store. Was told an unlabeled spot i was pulling into was for the owner. Thats extremely unprofessional the employee who kicked me out of the spot said he didnt care i had a baby an it was raining. Extremely rude. Absolutely unprofessional. Joker smoker on capital has better prices dont waste ur time with unprofessional people like this

Ac
Review โ„–20

The Worst service ever. The employees were extremely disrespectful on top of having no knowledge on the products they were selling. Save yourselves some time and just go to another shop.

Ca
Review โ„–21

The store layout was attractive and well-organized. The associate was attentive, knowledgeable, and courteous. And the manager was extremely accommodating in exchanging a faulty product. Highly recommended!

Ru
Review โ„–22

Hands down this is the best Vape shop to go to around Raleigh. I have been going here for over a year and the customer service is always excellent. I am a manager myself and itโ€™s hard to find employees like the ones that work at Mr. Tobacco. They are always so patient and literally greet everyone that walks in the door it seems like. Noah is who I have usually dealt with and if I was the owner I would do whatever it took to keep him employed. He goes above and beyond to make sure everyone leaves the store happy. Thank you for your help tonight!

Ga
Review โ„–23

This place is good in a pinch. Selection is okay. But the loud rap music can interfere with a conversation, and if its busy there is very little room to move around. They also dont accept returns if their product is faulty. I had to find a new shop to buy tubes because theirs tasted like perfume/ incense.

Kr
Review โ„–24

This is the best vape shop I have ever been to. The prices and selection are amazing. I was being super picky about what juice I wanted, but the employees were more than helpful and found the perfect one for me! The service and the products are the best Ive ever seen. Highly recommend this store

Re
Review โ„–25

Nice environment great vibes.

Do
Review โ„–26

Local head shop. Some premium cigars

R
Review โ„–27

Beware! Went in as newby looking for a vaporizer for cbd hemp flower, had what seemed like a great chat with a clerk and left happy - quickly discovered what hed sold me was a combustion pipe NOT a vape. Out $35 for a device I didnt want and $15 for the gram of bud that literally burned up. Returned to the store 3 times over several days and each time was told no refunds no returns by staff. No effort to make it right and when I suggested they at least replace the hemp flower, they even accused me of lying to get free stuff. Email to manager/owner, no response.

to
Review โ„–28

What an awesome store... They have anything you can imagine and at a price I have never seen before!!! Customer service was amazing and they stay open until midnight... Love this store... Customer for life!!

Ja
Review โ„–29

Counterfeit e juices that will cause major headaches...beware!

Mi
Review โ„–30

Best e-liquid selection, I have not had one bad juice from this store. The best KRATOM in town. The price are low and the customer service is awesome. My experience with this store is wonderful.

MR
Review โ„–31

The worst ...I bought I tobacco scale and it was not calibrated .it did not weight accurately..went back to the store to exchange or get refund and owner refused and blamed non working item on me.. Got into heated argument because he wouldnt even fix the scale ..the worst customer service ever in life..he threatened to call police on me because he wouldnt fix my issue and wanted me to leave..Dont waste your time if you read this

Ca
Review โ„–32

Hands down to the best shop in town, best prices and very friendly people. I highly recommend their delta 8. Itโ€™s the best quality delta 8.

La
Review โ„–33

My favorite spot they got everything I need and good prices

Aa
Review โ„–34

Worst most over price head shop ever. Dont go .

Ru
Review โ„–35

Customer service is always great. I go 3 times a week atleast. I just wish they would be more consistent with the closing times they have on their website. I went tonight and pulled up at 1145 pm and they were closed already. I saw the employee counting down the register. Knocked and the employee motioned to me they were closed. Sometimes I will go at 1215am and they are still open but I understand why they do it if they are slow but it sucks. They say they close at 12 midnight. But not tonight. The profit is in the details and it may seem like a small detail to close a few min early but in the long run it will cut down on your bottom line sales and profit.

Fr
Review โ„–36

This shop is honestly the best, I was reading through all the bad comments and some people are just awful. The employees are the best and the vibe is awesome. Donโ€™t listen to those hateful comments

da
Review โ„–37

This shop is really one of my favorite shops in Raleigh, Not only are the employees knowledgeable on all their products, but they also have the best prices in town

Ta
Review โ„–38

Love my new silicon beaker, especially since it was about half the price compared to the exact same one online. I love a good deal, and it wasnt even dusty!

Do
Review โ„–39

Good prices, selection & people.

Cr
Review โ„–40

Great service and prices are very low

Da
Review โ„–41

Very helpful people great service! They have a Great layout and a wide variety definitely recommend going to this store

Ty
Review โ„–42

Wasnt there

Wa
Review โ„–43

Decent selection. But they never open on time and most of the time close before their posted closing time. Very inconvenient to drive here and them not be open. Ill start going somewhere more reliable, but ok prices here

El
Review โ„–44

Love the way these guys take such Great care of their regulars ๐Ÿ‘๐Ÿ‘

Br
Review โ„–45

The service is impeccable and the employees are very helpful. One of the employees named Carlos was especially helpful

Ye
Review โ„–46

Best shop,Fully stocked Amazing customer serviceKeep The Good Work Guys๐Ÿ‘

Se
Review โ„–47

Im Always stoppin by here they got everything and top notch customer service

Mi
Review โ„–48

Best products they let me take my time to choose. Nice customer service. Wide variety.

Co
Review โ„–49

Came in today with my Kratom punch card completely punched out. Not only would your new snot-nosed teenage employee not honor it, he made a very loud stink about it in front of the entire store, but as I was leaving I heard him call me retarded to the other employee. I spent at least $80 a week there, but will not be back. That is not how you run a business. To anyone else that buys Kratom there, you can get it for much cheaper online, so you should just do that.

Jo
Review โ„–50

Totally impressed with this store. Great selection of everything any smoker could want. Everything was clean, organized, and well stocked. The staff helped me out with picking up a vape to help me quit cigarettes. He got me a good starter set without trying to upsell. Looking forward to going back.

is
Review โ„–51

Very helpful staff and they gave me a great deal on everything I bought. I cracked my tank the first day and they replaced it for free.

Ma
Review โ„–52

Horrible service. The kid running the register was rude and disrespectful. I recommend misty mountain vapors. They are amazing.

Jo
Review โ„–53

I love this shop! I get my vape and JUUL pods from there. They are really nice.

Bo
Review โ„–54

Greatest smoke shop in America, great prices, great owner and great employees, overall great everything. Highly recommend. Dont shop anywhere else!

No
Review โ„–55

Love this shop, always helpful and good prices too

Jo
Review โ„–56

Best Vape Shop ever Great Employees many things to choose from at Amazing Prices.

Ry
Review โ„–57

Love this place! I regularly drive 20+ miles to come to to Mr tobacco. They have the best prices for the best quality products, knowledgeable and friendly staff and a large selection. Even an employee who had only been there for 3 weeks (skinny white guy, didnt catch his name) created good rapport with me. Gave me honest good advice on which products he recommended per my interests. He ended up selling me on a new tank system FreeMax. These guys always work out a deal if you ask them what they can do if you buy multiple items. Great vape shop even if your a ways from raliegh.

Jo
Review โ„–58

The Staff There is Extremely Helpful they helped me get a Good and affordable vape.

Al
Review โ„–59

A Friend Of Mine recommend me To go there to pick a vape but there was a huge selection of them so Jonathan helped me out and im truly satisfied with my purchase Thank Yโ€™all!.

Ja
Review โ„–60

Greatest vape shop Iโ€™ve visited, Jonathan helped me and my wife quit smoking by helping us pick a vape weโ€™re very thankful for that.

Wa
Review โ„–61

The best tobacco and vape shop in town!! They have everything!

Te
Review โ„–62

So friendly and helpful i LOVE THIS STORE๐Ÿ™‚

Sa
Review โ„–63

Iโ€™m Impressed on How many Kratom product yโ€™all have in stock best shop to go to for kratom definitely recommending everyone here

Ka
Review โ„–64

I Spent 20 mins in there choosing a vape they were patient with me and helped me get a great one .

Jo
Review โ„–65

This Is The Best vape Shop in The World great Employees and amazing Service.

Ev
Review โ„–66

Love this store ! Not only are the employees knowledgeable on all their products, but they also have the best prices in town. Definitely go to this store if youre new to vaping & need help getting started.

Ru
Review โ„–67

There vape collection is insanely huge they keep having new product everytime i go in there great Quality things never to break down on you Keep Up The great Work guys

Ke
Review โ„–68

Great selection and fair prices!

Jo
Review โ„–69

I vape a lot and it can be pricy I finally found a shop with decent pricing. Vape shop be overpriced. E liquid selection is great everything they have Iโ€™ve tried some of them and are all good!

Br
Review โ„–70

TERRIBLE TERRIBLE TERRIBLE customer service! If you want to be treated terribly come here, if you want to them to treat you like you know nothing about vapes come here.

Al
Review โ„–71

My experience with the store is wonderful except for when I brought my Kangertech Dripbox from the store, my mod went out in 2 weeks after the incident. I dont know what to do about a replacement for my mod nor have not seen my receipt for the item. Please help!!!

Ap
Review โ„–72

Mr. Tabacco Treated me with Respect and helped me get some great Kratom

Li
Review โ„–73

CJ great customer service ty

Ke
Review โ„–74

Great service and good supply of products

An
Review โ„–75

Amazing service I had a piece that broke and they replaced it immediately with no hesitation. I strongly recommend the store as well as the selection, its one of the best in RaleighIdiris Moh helped me out the most I recommend his service without a doubt!

Bo
Review โ„–76

This shop is really one of my favorite shops in Raleigh, they have pretty everything from Vape, water pipes, and Kratom.

Ja
Review โ„–77

Highly Recommend Going to Mr. Tabacoo For Kratom or Vape.

Kh
Review โ„–78

Really nice staff ! Especially mo hes really cool n helpful

Om
Review โ„–79

Great place . I always find what I want there. I really recommend you to go there for great variety of juices

Me
Review โ„–80

Bought 2 expensive items here on 2 separate occasions and one came broken and one broke after a week. When I brought the broken items back to the store I was essentially told that I was SOL. Will definitely not be returning.

Ab
Review โ„–81

Great store, they have alot of small stuff that you see online. Cheapest and largest selection of vape.

Do
Review โ„–82

Nice service, vape, and Kratom. The 3 reason I go to that store.

Je
Review โ„–83

Sucky service and an even ruder boss!! Please learn some manners before disrespecting customers. My advice to everyone is to avoid this place. This place also always smells like someone just finished smoking a blunt. Get it together people

Sa
Review โ„–84

This place is awesome! Jerry is super knowledgeable and helpful! Got the perfect peice and price!!!!

Ha
Review โ„–85

Jerryโ€™s a beast he helped me pick out the best vape and juice

La
Review โ„–86

Not the best place but they did have what I needed

Ki
Review โ„–87

Best vape shop in the triangle. Good amount of selection of glass, vape, and accessories. The staff are pretty friendly especially adam he really helped me alot. I would definitely recommend it to anyone thats looking for a all in one shop for the lowest prices!

ar
Review โ„–88

One of the best smoke shops I seen in Raleigh so far has variety of vape and hooks and larg selection of liquids I highly recommend it if you in Raleigh erea, also very helpful and knowledgeable stuff and good customer service

ar
Review โ„–89

Always good service, very knowledgeable.

Ch
Review โ„–90

For Vaping needs this establishment offers a selection including 10mL bottles of selct juices from larger bottles. They have select mods and rigs as well as drink, Hookah, and cigarettes. Good prices.

ho
Review โ„–91

Great staff good service good prices

Ji
Review โ„–92

Amazing Kratom Affordable prices and Great employees .

Wi
Review โ„–93

Best Place to Go for Kratom Product.So many Choices

ki
Review โ„–94

Great prices and an awesome staff, 110% going back.

Ro
Review โ„–95

Just bought a cigarette maker $40.00 last week. Already not working. Cheaply made product. I came back to get a refund but they basically have a as is policy on their new junk. 0 stars.

Ah
Review โ„–96

Large variety of vapes, disposables, and delta 8 nice customer service, and good prices.

Ju
Review โ„–97

My man CJ is always taken care of me every time I come in. Awesome customer service. Give this man a raise!

Ja
Review โ„–98

The bast store in raleigh..good service.

Pe
Review โ„–99

Always support my Bro shop

Os
Review โ„–100

Jary has awesome customer service got everything I needed plus!!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:1811 New Hope Church Rd Unit 113, Raleigh, NC 27609, United States
  • Site:http://mr-tobacco-vapor.business.site/
  • Phone:+1 919-872-4747
Categories
  • Cigar shop
  • Vaporizer store
  • Gift shop
  • Hookah store
  • Tobacco shop
Working hours
  • Monday:9AMโ€“12AM
  • Tuesday:9AMโ€“12AM
  • Wednesday:9AMโ€“12AM
  • Thursday:9AMโ€“12AM
  • Friday:9AMโ€“12AM
  • Saturday:9AMโ€“11PM
  • Sunday:9AMโ€“12AM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
Similar organizations