The process of implementing a new water system from beginning to end was quick, easy, and painless. The staff at Carolina Pure are very passionate about their products and they take pride in their work. Our office loves the new water system which is not only financially better for our office, but also healthier, much more environmentally friendly, and the sparkling option has really increased our water consumption. It has been a win/win for us and I would recommend anyone considering changing to a water filtration system to consider Carolina Pure. They are top notch!

Terri did a wonderful job assisting us with swapping from a bottled water system to the Carolina Pure Water System. She answered all our questions and even though we are undergoing a major construction project she was able to satisfy our need to relocate the system in the future. Her technicians were here when expected and did a professional job installing the system. Our staff love the new system and the added benefit of hot water on demand. Thanks for your help in getting this system installed.

We were offered a 30 day trial for there top notch water cooler. We decided within a 2 week time period that there is no difference in the water coolers and that the added cost was not beneficial to us as this time. We contacted the sales rep and asked them to remove it and we understood that if we did this that we are responsible for the installation of the water lines. During the installation of the water lines their technician step through the ceiling in the bathroom and busted the sheetrock. They told no one! The next day we noticed it and called them and the sent someone out to fix it 2 days later. Here is the kicker the sales rep now recants her story of the 30 day trail period and wants to charge us $400 to remove the system. She states that it is only a 3 day trial. I do not recommend this company to anyone. The will lie straight to your face.

I found Ms Gray to be exceptionally professional and knowledgeable regarding her products. I definitely feel she is an asset to Carolina Pure Water Systems.

All of our business dealings with Carolina Pure have been an excellent experience, I would strongly recommend them highly.

Extremely slow service response time. We have worked with Carolina Pure for over 4 years, and every time their machine breaks it takes over 2 weeks to have it replaced or repaired. Its absurd, and we wont be renewing our contract.