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D & E Quality Services Inc
2701 Discovery Dr, Raleigh, NC 27616, United States
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D & E Quality Services Inc
Comments
Te
Review №1

Reggie and Company always are great to deal with. They are honest reputable and have never tried to sell me anything I dont need. In addition, they are always a pleasure to deal with.

As
Review №2

Been a customer for 20+ years. Tim and the guys always do a great job

La
Review №3

I’ve been coming here for a little over 2 yrs. since I moved to the area. They have always taken great care of my Mercedes and additionally are always priced substantially cheaper than the dealership. Honest, upfront and always the best customer service. Would highly recommend!

Ro
Review №4

Excellent in all respects.

Mi
Review №5

A friend of mine USED to work at D&E so when I asked for a recommendation for our Hondas I was surprised when he said he trusts them and would even send his mom there. I’ve taken our Odyssey and Pilot there multiple times and they’ve done a great job keeping my 04 Pilot in great shape so I can hand it down to my daughter and know it’s been taken care of. Last week I needed some repairs done and also asked about some optional service that I thought it might need. They were quick to tell me it wasn’t necessary to do this particular service unless something goes wrong. Especially during these lean times I was surprised to have a business recommend against a service I would have gladly paid for if it was useful. I can happily recommend D&E to anyone. Friendly, professional, and honest.

Cy
Review №6

Honestly they are the best. I have been dealing w them since 1985. My Mercedes and multiple Hondas. I cannot sing their praises enough.❤️❤️❤️

C
Review №7

I have relied on Tim and his staff for over 15 years. They do superb work. Our Hondas are proof.

We
Review №8

Been coming here with our Hondas for about 30 years. Tim Mize runs his business with integrity.

st
Review №9

They have taken care of of my 2000 Honda CRV since it was new. All maintenance has been done the same day except a valve job at 200,000 miles. For 19 years they have kept my MPG higher than the EPA estimates. Great service.

R
Review №10

D & E is the best! Honest, friendly and affordable. I wont buy a vehicle that they dont service!

Ta
Review №11

Been going there for 20 years. They will take excellent care of ya

Ti
Review №12

Honest and Great Service. I took both my cars in for service. He was able to figure out the problems and resolve them cheaper than the dealer! Tim is honest and straight forward, exactly what you are looking for in a mechanic!

Tn
Review №13

Always well taken care of. Nice to feel known.

Le
Review №14

My husband, Charlie, and I have been taking our Mercedes Benzs to D&E for over 10 years and weve always been impressed with the friendliness of the staff, quality of the work performed and competitive prices. Kudos to Tim and his crew for being such a great resource when it comes to automobile maintenance! Well be taking our latest purchase, a 2015 E350 Sport , to D&E for all servicing.

Bi
Review №15

Efficient and on time as usual!

Cr
Review №16

I first tried D & E after an unsatisfactory experience with the local Honda service department years and years ago. To be completely honest, I tried them due to the proximity to my workplace (on the same street). I no longer work across the street from D & E, and I tried a more convenient auto service company in Wake Forest where I live. I learned my lesson. I will never take my vehicle anywhere else. They are now taking care of my 4th Honda. They are trustworthy and reasonable with their charges. I have never second-guessed any maintenance or repairs they have recommended. Highly recommend!

Me
Review №17

Tim and his team are fantastic. I have been using them for more than a decade. Always honest, fair pricing. Great people!

Ju
Review №18

At the suggestion of Duty Tire, (they are limited on Mercedes repairs, but highly recommended). I recently I took my car to D & E Quality Services for some repairs, including a PSE pump that Leith Mercedes diagnosed as faulty. Tim and his team of Mercedes mechanics quickly deduced that the PSE pump was working just fine. The problem was a broken door switch and a blown fuse to the PSE pump. A repair less than $75, whereas Leith charged me a diagnostic fee of $105 and a repair bill $1200 - $1500 for the non-functioning PSE pump. Tim is also redoing Leith’s work… replacing a brake light assembly kit that Leith replaced and “fixed” @ $572 repair fee. D & E has my forever business. Tim… the owner, a former mechanic at Leith has had his shop since 78’. He is fair, honest and as woman walking in with an expensive car to repair, I trust him not to rake me over the coals. His fees are reasonable @ 1/3 – 1/2 of the dealer cost. I will bring Tim and his team my Mercedes until the wheels fall off that car…but, they would be able to repair that as well 😊

Co
Review №19

Ive been coming here since I turned 16 and was able to drive (family has been coming longer). Love this place, and how honest and pleasant they are!

Ro
Review №20

I contacted D&E after a close friend recommended them and I was not disappointed! I had several problems with my Mercedes CLK320. A valve cover gasket leak, and a windshield washer problems. Quotes from Leith Mercedes were close to $2,000 for the repairs. I then had an additional issue with the convertible top. I finally called D&E and they wound up fixing all my issues for a small fraction of what the dealer had quoted. It was a wonderful expedience with courteous, friendly and knowledgeable staff providing great service at reasonable prices. I thanked my friend and would highly recommend D&E. I have found my new go to mechanic!

Ju
Review №21

Ive been taking my two Hondas to D&E for over 5 years and they always do great work for the best price. My wife had a small leak in the main crank seal of her 2004 Honda Accord transmission. I wanted to go straight to D&E but decided to call around just in case... I called the Honda dealer and they said $700 without even looking at it. A guy in Knightdale said $300 but that he had to check something and call us back. He must have checked the dealer because he called back with a price of $500. D&E looked at it and quoted the entire job at $150. That was over a year ago and weve had no problems since. I am a customer for life after that experience.

Wa
Review №22

Great local shop for maintenance and repairs. Fair prices and quality work.

El
Review №23

Nice friendly environment. Works on almost every type of car

sc
Review №24

Honest and competent

Da
Review №25

Excellent service!

St
Review №26

Outstanding

Ri
Review №27

Going back

Information
1 Photos
27 Comments
4.9 Rating
  • Address:2701 Discovery Dr, Raleigh, NC 27616, United States
  • Site:http://dequalityservice.com/
  • Phone:+1 919-872-7771
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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