I am waiting on an Iphone from Apple. I never received any tracking information or notification of any attempt to deliver. Apple called to see if i received my package because it said it was delivered at 1228. I was home all day but i had signed a no signature required because i never received any tracking information and didnt know when they would be coming. Funny that I was actually at home and no one came but said they delivered. So pretty much someone stole my apple package from fedex shipment center in PUNTA GORDA FL either being the delivery driver or someone at the facility. No one will help me (not fedex at&t or apple) so its a good thing my neighbor has cameras facing my house so that I can file a police report and a lawsuit against them.

I had a good experience here. I was in and out in ten minutes. I noticed there was only one person working the counter. They definitely need more staff because by the time I was finished my business a line had formed behind me. Those people were probably wishing they had more staff. The person who helped me did a great job and got me in and out.

Timely, courteous, efficient. Arrived next day. Happy.

No matter how bad FedEx may seem on a particular occasion, THIS FedEx is orders of magnitude better and does a greater job then UPS (& USPS) could EVER hope to match.Things happen, Memphis Tennessee is the main hub that overnight packages (& all packages) come into and then fly out of. Weather, mechanical equipment issues, etc all have to be taken into account. Removing these variables FedEx has NEVER failed to provide me my package on time.Situations resulting from a mechanical failure to an act of God aside, FedEx, THIS specific FedEx is THE Gold standard not met by any other company of government provider in this area.

Always professional thank God, because I always have important Notary to go out!

Absolutely horrible experience !! Next day delivery turned out to be a week later with my having to go to the airport to pick it up. They said by noon and I stopped waiting on them @ 12:31. They show up @ 1:03 !! Missed little sticker driver stuck on door frame. Neat attempt with no notice. Missed 2nd time. 3rd attempt was 2 days later and I watched driver go down the street and never stopped at our place. Even checked front door to make sure I didnt miss a notice, BUT claimed to have stopped @ 4:11 pm....we were there !! Have heard similar complaints from son in Austin. This isnt the Fed Ex Ive known in the past.

Easy to find , easy access off the road. Service was quick and efficient .

Love this place, so easy to ship or pick up my packages

I called and spoke to someone yesterday anout mot signing for a package she insured that it was taken care of and the package would be left at my door today, come home to a door tag. And now my package wont come til tuesday I needed it tomorrow. Fedex is the only shipping company I everbhave a problem with. I absolutely hate Fedex and will not order anything that comes fedex ever again. This is the worst customer service ever.

Great staff! Let me use the restroom! Which was very much appreciated. Took care of my needs and was extremely helpful!

Nice office. Very friendly and helpful staff. Quick too!

Day two of being told “can’t find your package but know exactly where it is” “you COULD receive it any time!” It’s Tuesday and this overnight delivery started last Monday FYI. Getting my package from fed ex seems to be harder then getting money back you loan to a family member... Str8 Trash location.

Absolutely horrible dumpster fire of a business. From bottom-top just a complete car wreck. if there is anyway around using this place at any cost, I avoid it like the Black Plague. If you have to sign for a package, plan on missing many days worth of work....Many....

FedEx constantly delivers packages (that they either force through the gate or toss next to the dumpster) that arent even for me! For the past two months, I have had to deliver packages to the business next door because the FedEx drivers apparently cant read. Also, even if the packages are for me or not, they never call to say that it has been left outside (in whatever weather) even though we have a sign posted on the gate with the office phone number. I understand that with the pandemic, there has been an uptick in deliveries and schedules have become more hectic, but to consistently not check the address that the package needs to be delivered to is just lazy.

Very helpful staff and totally polite from start to finish with everyone in the office. Thank you for your shipping help!

You do a great job

Had to ship an important item overnight at the last minute and the manager and staff were so super helpful and efficient ... and patient. Definitely professional experts! So grateful. Thank you so much!

Their personal in office are awesome... their phone customer service, that’s a different subject, they don’t even pick up the phone, NEVER! No matter time of the day or day of the week.

Fast service great employees

Alway friendly and helpful. Very competitive prices.

Slow as molasses, why, well when you cant deliver on time and you have to go and pickup, not gifts repair parts next day delivery and they hold it and still dont put it on a truck you get 15 people waiting

Package was on truck for delivery today (Friday)at 7:32 am to be delivered by 8pm. At 7:10 pm that it is now rescheduled for delivery on Monday by 8pm. Theres no way to speak to a representative and find out why. And apparently no option of picking it up myself on Saturday. This was an express package to be delivered by Saturday at the very latest.

Easy accessible from I75 and close to the Airport in Punta Gorda this location is the place to use for sending packages. The people that work here are very helpful and still use good customer service. If you have any questions or need help to send a package with FedEx this is the place. I have been using this place for over 4 years. The prices are a little high.

Quick, easy and efficient. The female clerk was very helpful. My package was delivered as promised and $100 insurance was included at no additional charge.

The woman who works there is so knowledgeable and so nice. Im sorry I dont remember her name but very nice.

Very quick

Terrible service. Delivery person didnt ring the bell (we were home) and didnt leave the package on the front vestibule, which is under roof. Instead, s/he left our package under a palm tree in the yard where no one would think to look for it. Didnt even bother to leave a note regarding its whereabouts. We tried to call our local Fed Ex office to locate the package, but couldnt reach a live person. The recording just kept saying the package was delivered.

Quick and easy to ship, people friendly. Near the airport.

Held my package for two and a half days before I finally just tried to go and get it myself after waiting in line for 30 minutes they wouldnt let me get my package. Disrespectful and rude attitude. If you want a package on time I highly recommend using UPS or the post office at least they follow through and have your package to you in a timely manor with a better attitude.

Helpful, efficient and The Best!!

You need an inservice to teach drivers to respect pedestrians who walk on roads where there are no sidewalks ... they blow by me at 45mph within a foot and a half of me... way too fast near pedestrians! I had a stroke a few years ago and am very unsteady and unbalanced and they could cause me to fallRemember how Dominos pizza was sued because their drivers were speeding and in a hurry to deliver? Please learn from them and be more aware and respectful of pedestrians .

Very nice employees

Ive gone to this FedEx store several times now. It is very conveniently located at the Punta Gorda airport. The store stands by itself (not in a strip mall). The staff has also been very friendly towards me every time I go there. They give me a receipt for the envelope I am about to ship and tell me how to check on the tracking of the envelope. The store has also never been crowded, so I dont have to wait in line, which can be a major hassle.

Very helpful clerk.

Use this facility all the time for obeying shipments, great customer service and always willing to help. I have used them for three years and even at the holidays I have never waited more than a few minutes and service is great, keep up the great customer service and Ill never go to USPS again

The people are so friendly here! Cant say the same about the 800 customer service center!

Everything was good. Good service and package shipped no problem. But where the problem comes on its the sales rep didnt inform us the correct documentation that we needed for customs. It was a very important medicine for my hubbys niece. She is dying and this medicine works take some of her pain. Now it is still stuck (6 month later) in customs 4 hours from her house and can not be released. So the next time someone wants to send a package out of country, be sure to have all the facts and documents first. Call customs if you have to. This medicine would have given her at least2 more months to live. 😤😡Update: THE MEDS NEVER GOT TO HER. OR MY MONEY BACK.

Awesome counter person, Fast service, polite also

Never deliver on time!! Dont charge for a service if you cant ever provide that service!! I ship live reptiles and they are always hours late and handle the packages very badly!!

I went online 2 days prior to package being delivered. It required a signature. I went to the Preparing for delivery part of the website. It said I need not be present to get package, but, I had to sign electronically. I did so. Come home to find a door hanger. Noting that I needed to sign. Really..... Does Fedex even have a clue whats going on? Wouldnt be quite so bad if this was the first time, it was not! Choose a different shipping method if given any other option!

We were expecting Important bankings documents overnight from St Louis,Missouri on 9/26/17 which did not arrive.We called the bank to make sure they had been sent FedEx which they had.We then called FedEx and were told the driver had delivered it to our address which they said they confermined with the driver.We finally received our papers thankfully from a neighbor from a different address yesterday 10/19/17 and only because he was doing a house check and found the papers on the porch.We were very concerned about our personal banking information floating around.We were lucky in a sense that no one was living at this address and our papers had not been opened.I think FedEx made no real effort to locate our very important documents and really no follow up whatsoever.Poor customer serviceBy the way the address was clearly marked but not delivered to that addressesThank you

Always friendly and helpful.

My envelope that I was told by the sender would be delivered to me by noon today (Saturday) has arrived at the Punta Gorda center. But FedEx says it wont be delivered until Monday?! The center is OPEN today, I live 5 minutes away, but was told I cant pick it up myself. Does this make sense?!?

Terrible customer service. Needed packages held at location because they kept trying to deliver our business packages at 8:30 in the morning when our office doesn’t open until 11. Then I get calls at 6:45 in the morning telling me they can’t hold these packages and that they are going to go out again. Plain and simple: customer service is not cared for when it comes to this FedEx Location.

Great place to have your packages on hold, no need to sit all day and wait til 8pm, have them hold it and you have 5 days to go get it. Right by Punta Gorda Airport.

Convenient to pack and ship packages. Other services too like postal boxes, copying, office supplies.

Get direct lime to our facility.I REALLY RESENT TALKING TO A MACHINE ASKING FOR THE SAME INFORMATION AGAIN AN AGAIN.CLEARLY OUR TIME SPENT IS NOT IMPORTANT TO YOUA guidi

Great customer service, informative and pleasent. Delivery as stated at time sent. I use their service for all of my shipping.

Clerk very helpful and attentive

Late closing time great for those last minute shipping emergencies!

A little hard to find but professional atmosphere and full service

Good service and took care of the packages quickly

Courteous and knowledgeable service representatives.

I like coming here because the people that work here take pride in what they do and they generally are trying to do their best. Thx guys!!

They aim to please at this location! You cannot go wrong and the service is great. Thank you

Quick in and out all the time here their great!

Favorite place to ship, quick and easy and close to home.

Very nice people service was great

We had pkg come from Ca thru this center for next day delivery. It did not arrive, tracking just said NA which was useless. Ended up having to drive to center to get it. Fedex used to be the most reliable..now its a joke.

Nice wait wasnt that long service personal were very pleasant

I have an office in the warehouse section of Murdock Circle in Port Charlotte Florida. My driver never knocks on the door or rings the doorbell they just leave a door tag every time when Im sitting in the office. I think they should try a little harder.!!

Nice staff. Bad acess

Why is Fedex closed on a Saturday. I overnight 5 packages on Thursday and only 4 was delivered on Friday. Now Fedex is telling me that the last box will not be delivered until Monday. That was The only urgent box. This is Terrible- terrible service.

When I arrived I was the only customer, I was there to pick up a hold for pickup. Their tracking system reported that is was there, 35 minutes later it was still missing and they refused to open a claim for the lost package.

Was told they could ship something back for me,but was unable a waste of time

My package has been sitting in punta gorda for 2 days,i called FedEx and asked how come its not being delivered and their answer was because its not scheduled for delivery for another dayi paid for 3day shipping and its 5th day and package is just sitting there wowI asked if I can pick up in person and was denied....I will never ever use these low life aholes again

They had my pckg on 23rd morning & they supposed to dely on 24th before ChristmasBut they didnt delivery and then reschedule again for the 30th.this FedEx in punta gorda fl is the worst and they suck not organized ppl will wast your time and say a bunch of excuses

Nice little shipping center a little out of the way.

Quick and easy

They broke my heirloom China Christmas trees, that were wrapped extremely well, were insured and, of course, didnt honor the insurance policy. Will me never use them again and will tell everyone I know not to use them

Great customer service

Outstanding service and employees

This location is never really too crowded, except around the winter holidays.

One of the worst companies to ship with. Guaranteed overnight delivery is never honored and they just blow you off. Worst customer service and the delivery drivers are rude.

Friendly helpful service!

Easy access.

Fast and friendly

It wasnt even a one

Waiting all day for package i could drive to the other coast in the time it takes them to deliver my package

Friendly, Professional, Knowledgeable!!!

Problems again with this delivery serviceLast time they were to lazy to bring the package to the-door and left it out by the end of the drivewayThis time my package was crushed and torn open the item inside was damaged alsoDont bother to call and complain customer service are igno

Great service

Ships fits not packed for eBay was no Brainerd

Telling customers they have weather delays when in fact they dont have working scanners

Very friendly place👍

Made for a fast trip

Always Awesome

Easy to get to.