user
Active Door & Window Co. Inc.
222 E Ann St, Punta Gorda, FL 33950, United States
Appearance
Active Door & Window Co. Inc.
Comments
Je
Review №1

Active Door and Window did a phenomenal job replacing two exterior doors in my home. My experience with the selection, in home measurements, and installation was fantastic. They were cheaper than another installer (for the same doors) and Steve even saved me an additional $200 by informing me my current lock had a lifetime warranty and I could get it replaced by the manufacturer at no charge. Now I ask you, what company does this? He could’ve sold me a new lock and I would’ve been none the wiser! Any company that is this honest, is a company I want to do business with. The two installers arrived on time and did an amazing job. I didn’t even have to vacuum when they left. It was perfect. I had the doors painted by professionals in the area and they told me, “whoever installed these doors, did a really good job”. So, if you’re in the market for doors or windows, I would highly recommend Active Door and Window in Punta Gorda, Florida.

Pa
Review №2

These people are the best . I called with a problem with my shutters and even though they were past the warranty, they came out the sameday and made the repair at no cost to me. I would definitely recommend this company to anyone who needs shutters.

K
Review №3

We had all new hurricane windows installed by Active in our Lake Suzy condo. I was totally satisfied and impressed with the installation process. Our condo had no appearance of a construction site upon completion. The most important thing to us is service after the sale. We did have a couple things that needed attention including one window needing replacement. They responded even quicker than we expected them to and took care of us to a level of 100% satisfaction.

Al
Review №4

Very responsive to new work.The old work that they did for me was perfectly done.

To
Review №5

Fantastic!! Garage slider screens. Beautiful and professionally installed. Wonderful to deal with.

Ja
Review №6

Active installed our front porch enclosure 2 years ago and it still looks great.Dogs love sitting out there - best investment weve made. Call Active if you want a good price, good materials, great service, and people that are great to do business with.

Da
Review №7

Fantastic Service and Service men. Erik did an awesome job repairing my garage door. He went above and beyond to fix issues with my door that I have been dealing with for years. Erik and his helper were both Pleasant and Professional. A smile goes a long way. Great price also!

Jo
Review №8

Really appreciate Active when we have trouble with our commercial garage doors. Fast service, fair pricing, solid employees. Been using them for at least 10 years, so I wanted to leave them a review to let them know I appreciate all the employees I have dealt with. Thanks!

Br
Review №9

My parents in their 70s got their garage door fixed by this company. The garage door stopped working 2 days later. They have tried calling numerous times to get a serviceman to come and to remedy the problem. 2 weeks later still nothing. This company takes advantage of elderly people. I highly recommend you do not get work done here. I am reporting them to Better Business Bureau.

Pa
Review №10

Our experience with Active door and window was 100% positive. They had the best price. The workers were totally professional and competent. Everything that was done at our house was high quality workmanship. They left no mess and cleaned up after themselves. I would recomend them to anyone and already have. One of my neighbors has hired them for his house.

Ke
Review №11

My experience with Active Door & Window was 100% positive. I had all the windows in my condo replaced. I chose Active based on recommendations from a fellow condo owner who had nothing but good things to say about them and from our condo maintenance manager who is very familiar with them. I had a fairly lengthy wait to get my windows but I expected that from a place that is very busy and their estimate of an installation date was accurate. A friend of mine bought windows from a different company and said after installation he and his wife spent a great deal of time cleaning up the mess caused by the installation. Active left my place very clean upon completion of the installation. I had one minor follow up issue and they arrived promptly to address it to my satisfaction. Great company in my opinion.

Te
Review №12

Very friendly and informative.

Ro
Review №13

James was very professional and informative! The work they did in my Lanai was superior! Removed all my rusty screws and did some minor screening! They also replaced my garage door spring and did a complete service. Fantastic !

Bo
Review №14

Active Door & Window is a excellent company. Steve is wonderful to work with.

Al
Review №15

The best Punta Gorda business for storm shutters, doors and windows. They guarantee their work and products. Located on east Anne St. Park out front .

Ar
Review №16

They did a spectacular job on installing a glass insert in my front door. We absolutely love the door now, it looks grand and brings light into our front hall that was dark in the past. It also added curb-appeal to the front of the house. Highest recommendations to this dependable and quality company!

Me
Review №17

Trying to get these people to come in for a final measurement for a WHOLE HOUSE window and door replacement is like pulling teeth! I guess they dont want the business. So rude and uncooperative and inconsiderate of working peoples time. Do not expect them to keep their appointments. Do not expect them to call you back. And for Gods sakes, get somebody else to do your windows and doors! After everything we went through, we canceled everything. You just lost yourselves a $20k job. Well done.

At
Review №18

Ive put on order a new double door entryway with full glass and a new garage door. I was told the doors would take 5 weeks and the garage door 3-4 weeks. After 6 weeks I called and was told both orders are in and they would have James call me to schedule. After 3 days I received a voice mail from James. I called him back 3-4 times and the number just rang. Ill call a different number tomorrow and see if I can scare someone up. When I ordered the doors I had to come in twice, once to see what they had and once after they measured my old doors. When I came in the second time, and even though we had an hour conversation and after he had called the factory for me for a particular glass that my Wife wanted, the salesman Steve, didnt remember me, had no idea who I was or what I was ordering. Ill reserve final judgement until I get my doors installed but I can say is that communication at Active Door and Window so far, has been terrible. I know this is a family business so if youre employing family you tend to overlook a lot but, they need to get a little more professional.

Pe
Review №19

A VERY positive experience with Service call response time and work that was done = replace 2Torsion springs CABLES by TECH TYLER (done in about 45 min)if all service calls would be like this .................hmmmmmthank you Active Door & Window Punta Gorda

De
Review №20

I would give a negative review if I could! I had just picked my children up from school when one of the guys driving their company van almost caused an accident getting on 75! While I tried to go around him he cut in front of me making me slam on my breaks almost causing an accident with me and my children!! I finally get around him and he is completely oblivious to anything going on around him chatting on his cell phone 😡😠🤬!!! Check your employees before they will someone!

Fr
Review №21

My garage door spring broke today and they were at my home with in the hour. Been a customer since the 90s and they are always responsive and a pleasure to work with. Apparently thats why its a successful company.

Li
Review №22

Rude just plain RUDE, LAZY young female that answered the phone. She has no business being in customer service of any kind. Not even for a dog. All she said was, active, as if I was annoying her. She was unresponsive to my questions. I just hung up. Whats the point? Zombieland. Amazing, how there really is no clue among so many that work with the publicc. Get real people. If you dont like people, get out of the business. Be an astronaut.

Ha
Review №23

Good place and business and employment

Gl
Review №24

Not had service yet but their staff sounds like they are asleep and have no interest in talking or taking care of their customers. I will re-evaluate them after they fix my door.

Li
Review №25

Had sliding glass door put in. they did a great job. very happy with work and door

Ma
Review №26

Got a new wireless keypad for my father-in-law

Th
Review №27

Notice this company is up 3 times on google as a business. They are trying to put up new ads because their reviews are so poor. This is a shady company. Ed the owner did a bad job of installing windows . When it rains , it floods in my home all over the floor and carpet. Their rude , incompetent manager doesnt keep appointments. I frimly believe this company hates people and they only keep in the business to pay their overhead. Please Im warning you not to deal with these people. Youll regret it!

pa
Review №28

The service side of this business is awful. We called and set up a visit and nobody showed or called to say they werent coming. Subsequently the rude woman who answered the phone now says they dont want the job. Gotta wonder whats going on over there.

Pa
Review №29

Same day service after garage door spring broke. Morgan was an outstanding tech!

Jo
Review №30

James in the service department was a great person to work with. Thanks James!

Le
Review №31

This company is the worst company for any professional doors or windows work . They measure incorrectly for installations . Their manager James has no clue how to professionally deal with customers . Their workers are bozos and the owner is the incompetent ring leader . From what I heard is that there is a lot of discord within the family . They have serious attitude problems . Best you find someoneone else than put yourself through the ringer . I will never use them again !

Kr
Review №32

The rudest person there is Steven he looks high all the time I went in there a couple times

Bi
Review №33

They dont conduct themselves in a professional way. They are rude and unprofessional to deal with. Ill take my business elsewhere.

Qu
Review №34

Great price and people

Information
2 Photos
34 Comments
3.5 Rating
  • Address:222 E Ann St, Punta Gorda, FL 33950, United States
  • Site:http://www.activedoorandwindow.com/
  • Phone:+1 941-637-8883
Categories
  • Door supplier
  • Home improvement store
  • Garage door supplier
  • Window supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–1PM
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Similar organizations