I use this Postal Annex for shipping and packaging for my small business. They are always super helpful and friendly! Plus they have a lot of boxes and packing materials to choose from.

Absolutely fantastic! We had a garment that needed to get to a client quickly so I dropped by after work and had such a pleasant experience. Cozy atmosphere, friendly efficient customer service. Going to the post office is usually such a chore, and this was a delightful experience. Would recommend!

While very convenient you never know which staff member you are going to get, which sadly makes a big difference on the experience. The women are great and very helpful but the man that works there is rude and acts as if he doesnt want your business. Ive gone down the street to UPS where they were able to complete the simple tasks he refused on multiple occasions.

Stopped in to drop off a fedex package while I was dog sitting my friends puppy. They were busy, but I was able to drop my package off with no wait. They also had so many cute cards, notebooks, and other supplies, I decided to look around. My friends puppy had an accident on the floor, I felt so bad, but the staff couldnt have been nicer about it, and were quick to clean it up for me. Sorry for the accident! But thanks for the friendliness! I will stop back in with no pet next time to shop around, and the location is super convenient for any shipping needs.

The disgruntled lady behind the counter must have been upset I disturbed her Jazz Radio Hour because despite saying good morning to one another she was not there to help. I specifically told her my desired print specs, I have my degree in Graphics and am Certified in pre-press, I know how annoying it can be to not receive correct print specs. When she print my design fit to page, she still said you asked for 8.5 X 11. I have had this problem here before despite always being clear my print request, informing aggro lady of this. No apology. No nothing. Worse part. Did not even say goodbye. I just grabbed my papers and walked away. Really POOR customer and overall people skills deficiency at this place, fo shoooooO!

Nice clean store with friendly staff. However a bit pricey.

I showed up at 6pm the night before a cross-country move with about 10 terribly-packaged boxes and other items. I didnt know what to expect, but Scott and the staff at Postal Annex completely exceeded all of my expectations! Scott went through all of the costs with me and even spent the next day repackaging and consolidating all of my items so that they would make the trip safely. I am so thankful to have had their expertise, professionalism, and help during a stressful 24 hours before the move!

Great location with a little parking lot in the back. Ive been here twice now during the busy holiday season and staff have been very helpful. Had a unique situation where I wanted to prepay postage to include in a package, so the sender could forward it without being charged and they were wonderfully helpful!

I love this store! They always help me with everything: passport photos, printing, shipping... the staff is super helpful and nice!

I am so grateful theyre in the hood, where its another mile in any direction to ship any way other than UPS (which collects here too). They do everything to provide for your postal needs and make international shipping stress-free. Theyve always been helpful and courteous to me.

Rochelle for the win! I came in with a time-sensitive shipping problem and desperate for help. I explained my problem to Rochelle and she helped brainstorm and consider possible solutions. Ultimately, one of the possibilities she pitched was exactly the solution I needed! She totally saved my bacon and I greatly appreciate it! Thank you for taking the time to help me!

A convenient location, but the attitude of the staff is unprofessional. Especially Scott, who acts like a middle schooler who needs an attitude adjustment: incredibly unhelpful and always has a passive aggressive attitude. He clearly hates his life and that energy flows through the store.

It was my first time mailing a letter internationally and the man named Scott assisting at the counter was rude and unhelpful without reason. I asked if I could pay for insurance as the legal document being mailed cost over 700$ to receive a new copy, he began being snarky saying you cannot put insurance on money (this was a document I was mailing) - they begins to make a fake phone call to verify there is no insurance on documents and goes “YUPP- told you, no insurance!” I couldn’t hear him at the beginning as he was mumbled when I first arrived, and so he though it would be appropriately to start loudly (shouting) at me to repeat his sentence. Rude, unprofessional and I don’t know how this boy works with the public.

Earlier this year my husband and I were tasked with moving to the East coast right after he had spine surgery. Scott was tremendously helpful during this stressful time. From helping recommend the most economical way to ship our belongings, packing up fragile items, and even helping me carry our huge boxes to and from my car! After the move I received a thank you note for our business, and would like to say, Thank you! to the staff here who made my life so much easier

I went in last week to drop off 4 packages with Prepaid labels. The woman behind the counter told me I could only drop off 2 USPS packages for free each additional package would cost me $1 per package to drop off. I asked her why and she simply stated that was what they charge. I came home and check my receipt from two days prior when my daughter drop 3 packages off that day for me they did not charge her $1 for the third package she dropped off. It seems they have different rules for different customers. This was only my third time going to this business. The first time I went the male owner charged me $2 for each address label he print out for me. When I asked why it cost $12 for 6 address labels he just started yelling and cussing at me that he was just trying to make an fing living what the f. Then when I asked if he had the plastic sleeves for the address labels he was yelling at me very loudly that the slips would not fit in the slip holders. he would need to tape all of them to the packages and was tossing my packages around. He was extremely rude I have never had anyone treat me like that at any business I have ever went to. No exaggeration his behavior was Unreal. And they charge more than the face value of a postage stamp. Every service they have is higher in cost than the USPS or the USP store on Hawthorne and 42nd. The postal drop station on 42nd and Hawthorne is wonderful. I go there 2 to 3 times a week and drop off packages with Prepaid labels. Sometimes I have them print them out for me and they only cost a dime. They are always very fast and efficient and very kind and helpful. Next time if I get there too late and theyre closed I will not stop by the Postal Annex on Hawthorne on my way home. I will just wait and go back the next day. I would rather do an extra trip out then stop at the store ever ever again.

These people are AMAZING! Efficient, friendly, and all around great! If you’re at the post office, you’re a goose!

They charge more then usps for usps shipping and Im pretty sure thats illegal. They charged additional fees for prepaid usps shipping labels and when I just needed a stamp for a letter they were charging more then the price of a stamp claiming the difference was some sort of fee. They also told me I could only drop of two usps prepaid packages a day, that I had to pay a dollar per additional package. The man thats usually there is also quite rude, he seems angry to have to help customers and seems to expect you to know everything about shipping.

My go to for all shipping. Super helpful staff, off street parking.

I called first to see how much it was to print. I was told .14 cents per page, which is reasonable. When I arrived I was surprised at the grand total since they didnt mention there would be $1.00 surcharge to access the email. In order for customers not to feel like a bait and switch happened, just be upfront about all the cost so there arent surprises.

Best place in SE to get passport photos hands down. The woman who helped me was wonderful! She offered to let me check my hair/makeup in the bathroom mirror multiple times without my having to ask. She even used a light reflector to minimize weird shadows and took multiple shots so that I would have several photos to choose from. Theres also a parking lot behind the store which is nice in an increasingly busy neighborhood where parking can be hard to find.

Conveniently located in the Hawthorne neighborhood, making it easy to walk, or park, to drop things off. However, the staff here is truly awful. They are not problem solvers, they are condescending, and have no interest in helping you, answer questions, etc., I have had consistent issues with the attitude from the one guy that works here, the two other women, while a bit cold, arent nearly as rude.I truly feel on edge and hostile coming in here, which is a total shame, since simply going to ship items should not make you feel like an imbecile. Id recommend dealing with the actual Postal Service over this place any day.

I have been a happy customer for 1-1/2 years. I often visit a couple times a week. So I know what a customer can expect from an ongoing relationship. Maria, Scott, and Rochelle are consistently pleasant and engaging, always willing to go the extra mile. They are committed to establishing and maintaining good relationships with their customers. If I had need of the extensive additional services they offer, I know they would provide me excellent service.

Very convenient for any postal needs but they charge way more for postage. A 48 cent stamp will cost you more than that. Shredding is about 95 cents per pound. Great to bring personal papers there to put in the shredding bin.

This place is awesome... SO much better than the post office. Theres parking around back off 35th Ave, they have a ton of really cool stamps, and everything youd need to package and ship whatever you want. Its locally owned, and they give great service! Check them out and throw em your business. Bring your pup - they have treats ;).

I’ve only had exceptional experiences here! Definitely my go-to place for shipping/ printing needs. The staff knows me by name, treats me as if they’ve known me for years, and it truly feels like home going there. Not to mention- they have a back parking section for customers which makes such a difference in the SE Hawthorne area. Thanks for being so awesome, postal annex Hawthorne!

Staff have been nothing but helpful at this location! They’ve made a repeat customer by going above and beyond to save me money! Thanks guys!

Super helpful staff, helped me make sure my package was properly padded and shipped at the best price. 100% recommend.

This place isnt safe during a pandemic - small, no air flow, and the staff are *not* wearing masks. 6 distance means nothing here. Masks only protect people if everyone is wearing them. Without air flow and masks, any viral load released over the course of a days work becomes dangerous for customers. The crazy thing is they sell locally made masks for $15 and less. Its unacceptable theyre not wearing them. I wont go back here.

This place is great - super nice staff and shipping/printing is a breeze.

Scott is a clear communicator and very helpful in establishing streamlined shipping procedure - very much appreciate the honesty as well! Store access is easy and set up well internally to get in and out.

Im not entirely convinced this place has the best pricing for shipping. Ive not compared it directly to FedEx or USPS, however, I know that for me personally my shipping expense has increased dramatically since using them and my volume has remained the same. Id like to think that the convenience of having them close by is worth it but Im not.

Convenient for mailing services, but theres a guy in there who is rude and bitter because he hates his life, obviously. Sad to see someone try and perject their own misery onto others, hope he find love and happiness.

These guys are the best. Everyone’s in good spirits. Dont waste your time anywhere else. The friendliest and most helpful staff around! Packaging supplies that arent a total ripoff. I go here for all my postal needs, never have to go to a USPS office, UPS, or FedEx! Postal Annex rocks!

There is a man who works at this location (always wears a flat brim hat) who is just so unfriendly and rude. I truly dread going in here. He makes everything so complicated, expects you to know the ins and outs of shipping and makes you feel as though you’re bothering him by just being in the store and asking questions. The exact opposite of helpful. If you are looking for good customer service don’t even consider this location, I will not be back.

Now that Ive found the parking lot in the back I dont need to go anywhere else. Like everybody says they offer amazing service. Ive done printing here, shipped stuff, picked up supplies. The staff makes my life easy. I love this place.

Everyone is so helpful!! Id needed to send out some eBay packages but the postage has to be handled through the website-- but the folks at Postal Annex were so helpful that even though I was purchasing the postage online, they helped me weigh my boxes, and took the drop-off for USPS. Also printing is only 10 cents a copy, so I can print out my labels there. Next time Im shipping something personally, itll be through them, this kind of service is priceless, and so so wonderful and personal and irreplaceable. Come here and help this small local business thrive!

Love, love, LOVE this business! The owners are fabulous and very friendly and the business is run efficiently and effectively. I never have to wait in long lines like at the post office and their prices are great, too! Its always a pleasant experience picking up packages, I truly look forward to seeing the staff each and every time I go in. Theyre open 7-days a week AND have off-street parking - AWESOME. I highly recommend this fine establishment!

I recently visited the PostalAnnex on Hawthorne to explore my shipping options to get face-to-face assistance. Scott was so helpful from start to finish! He took the time and discussed all my options for shipping and I felt very at ease with my decision. I appreciate the availability of small locally owned businesses like PostalAnnex Hawthorne that make you feel like youre a person still in these busy times. I definitely recommend them and will go back for further help with shipping needs.

Ive been here a few times, and I always wanted to like the place more than I did. They have a bunch of overpriced supplies and theyre really slow on their computers, but theyre polite.However, the most recent time I went there, they quoted me a number that was shockingly high for me (I ship things regularly) as the most economical option. I left, and went to USPS (which theyd been quoting for), and found that theyd been charging me $110 more than it should have been ($140 vs. $30). Assuming they werent willfully deceiving me, that they would get that number, were not also surprised, and after I asked them to double-check for what I knew to be a cheaper option still did not register something was off, speaks to profound ineptitude. Theres no way they should have not been able to eyeball that number being way off when its one of their main jobs.

I’ve gone here a few times in the past. About 3 weeks ago I went to have 2 leases notarized. I was charged $10 per document for a total of $20. I immediately stuck them in a prepaid envelope and had PostalAnnex send them off. A few days ago I got them back from the lawyer, with a letter saying the notary had failed to sign one of the documents. I thought no big deal. I’ll take back the new documents to Postal Annex and she’ll look them up to make sure there was a record of prior notarization and then just re-notarize them. But no. She immediately got defensive and would not admit her mistake. ( I mean, come on. Everyone occasionally makes mistakes and I had the letter from an attorney’s office saying she had missed a signature.) She wanted to charge me another $20. This seem unfair. Because I only like to visit stores that will stand behind their products and services, I won’t be going here again.

Scott was so helpful to my hot-mess shipping needs! With the personal service and packaging options it was ten times better than any USPS experience Ive had.To put it into context this is literally the first and only time Ive done a review, which speaks to how highly I recommend this place.

Fantastic place. Friendly staff.

Not just any Postal Annex. Super friendly and fast service. Clean and neat as a pin. Great cards, notebooks, shipping supplies and much much more. Support a locally owned business.

As a small business owner I have limited time to take care of office needs. Postal Annex was an amazing one stop shopping experience. Went in, posted mail, picked up supplies and even found a birthday card I loved for a friend-Boom! Next stop, moving my PO box from usps to the beautiful vintage boxes they have. Great staff, great place- off street parking a +!

I usually have a good visit here when I send my packages and pick up supplies, but today the male associate was very rude and aggressive. He didn’t seem interested in helping me and his short answers and confrontational demeanor made that obvious. He seemed annoyed and didn’t want to assist me in appropriate procedures. Unfortunately, he makes me question whether or not I will return.

I really only go to this store now for any postal needs.The off street parking is a bonus, but they are really nice, professional and youre never waiting long.

Lovely spot to take care of all our mailing needs. Easy to work with, always pleasant. Thanks!

Great Experience! Met Scott and crew. They offer shipping choices like UPS, USPS, DHL, etc all in one place. Local Tip: Parking Lot in rear off of SE 35th Ave. No blank stares from zombie copy shop types here. Just real, friendly and helpful service. My new Go To Copy Shop.

This is a locally owned postal and shipping supply store. We came to get passport photos, and got what we needed. Seems like a solid neighborhood shop for mailing and shipping needed. Friendly team managing the place too.

Great staff!! Easy parking. All around awesome experience.

The prettiest post shop I’ve ever been in. And there’s parking in back. And friendly, efficient service.

Staff was nice and very helpful, and with parking available behind the store it was easy to bring my packages in.

This place rules and you don’t have the same hassles as the post office. Thank you Scott!

Super nice people, locally owned and they got my job done fast.

Super nice and helpful staff! So happy to discover this place today for my shipping needs.

These folks are so personable and helpful! Love having a Postal Annex in the neighborhood!

Most unfriendly and expensiveI recently had to go to Portland to help my mom move and help her ship some of her belongings. Went in to this place and encountered the most rude and unfriendly person. Maybe it was because I was not dressed as well (as I was busy cleaning all day) or because I questioned the high price they quoted me; I totally felt judged down. After getting the sticker shock; found that they charge a huge mark up to what I could get thru USPS. Will never go back here again!!!!!!

This is a great place for all your mailing needs. Friendly staff that feels like family.

Always awesome, and they ship internationally, too.

Extremely friendly staff.