user
Ben Bridge Jeweler
9518 SW Washington Square Rd, Portland, OR 97223, United States
Appearance
Ben Bridge Jeweler
Comments
ru
Review №1

Jamie was absolutely top notch, and guided me though the purchase of my Tudor Black Bay 58 with ease - Talk to her first. I would recommend anyone looking for Tudor/Rolex to see her because she knows the products and industry to a very high degree.A portion of my experience that was done extremely well was efficiency of the sale, she got to the point, had no problem showing me a few watches and gave valuable advice that was upfront and honest. She also took all of the packing material off of my watch without scratching it and got it to fit perfectly on the wrist.I cant wait until my next purchase.Update: Also purchased Mikimoto Pearls and some custom wedding bands with Jamie and she made the process go off without a hitch and even hooked us up with some 0% financing, so we can invest the cash in the meantime. Overall still an awesome experience every single time.Edit: Added a better picture.

ra
Review №2

I have been a customer for years and all the staff have been wonderful. Dena especially has been my strongest advocate helping me find hard to find items. This is my favorite jewelry store in Oregon

Ki
Review №3

I went to this Ben Bridge location looking for an elusive, very difficult to find Tudor watch. Dina Daikh was the sales associate that helped me out. She was very polite and professional and really bent over backwards to allocate the watch for me. This is a difficult to get model with usually at least a 2 month wait, but Dina was able to make it happen for me that same day. So I was able to walk out of the store with the watch I was hunting for. I could not be happier. I have had three really positive experiences working with Ben Bridge now. I am definitely a Ben Bridge customer for life! If you want an exquisite, high quality time piece, then you owe it to yourself to shop at Ben Bridge first!

DJ
Review №4

Jamie is a true natural at selling engagement rings! No pressure, shes very comforting and kind. She makes sure we got exactly what we wanted! Very happy with our purchase!

Vi
Review №5

Ben Bridge Employee: AMY is the worst customer service representative I have ever experienced in my whole entire life. AMY told me that I could order a particular Rolex no problem, I traveled from a different state and they proceed to tell me that it is not possible to get the particular watch.It would of been fine if AMY wouldnt of LIED to me and told me this purchase order was possible. Huge waste of time.Also the other 4 employees I came in contact with were very rude and condescending. Very poor customer service.I hope corporate reads this and hears about this travesty.The worst experience ever, you would think of better service when trying to purchase a $8,000 Rolex.I wouldnt recommend this dump of a Ben Bridge to my worst enemy.Go anywhere but here unless you want to get treated like TRASH.

Ku
Review №6

We experienced excellent service from Jamie since 1st day we met her. She is very knowledgeable, kind and passionate. She is not just a sales person for me. She is one of my friend. I am looking forward to buy more watches from Jamie to complete my collection. 😀 Huge shoutout to Jamie!!!!💐💐

An
Review №7

My first purchase from Ben Bridge in almost 15 years….Anela was extremely helpful and the entire buying experience was terrific. Walked away with a watch that I love and will have for a long time. Couldn’t be happier! Will buy from here again and will definitely contact Anela the next time I am in the market.

Ha
Review №8

I was looking for something specific. Ashton kept me in mind and contacted me months after we first met! The service here is just unbelievably good. She took care of everything and I was in and out in no time. They’ve earned my five stars. I wholeheartedly recommend this place. Thanks for taking care of me, Ashton.

Hu
Review №9

I’ve been coming to Ben Bridge for many years and Amy has always been my go to person. I can always count on her excellent customer service and expertise in fine time pieces. I recently made a big jewelry purchase and she went above and beyond to help me get what I asked for. All of my friends and family also had great experience with her as well especially when they are buying Rolex.. Amy is genuinely kind and very patience to work with you, she will do everything she can to meet all your expectations.

So
Review №10

I had an amazing experience at this jeweler! The transaction was quick and easy and they treat you very well! I highly recommend Jamie if you’re purchasing from here!

Is
Review №11

Coming here was the best decision we made! Jamie made the experience amazing! I highly recommend checking these guys out and talking with Jamie before you go anywhere else!

Ed
Review №12

Hi Again,Today (01-22-2021) got a call from Ben Bridge, it was Jamie who had helped me before. She mentioned that a watch I had been looking for was in stock. Of course I bought the watch, but I want to thank Jamie and Ben Bridge for a total customer experience. Friendly, professional and polite at the same time. What strikes you is the patience to deal with your requests whether browsing or looking for that memorial something. It’s not the dollar value, they and Jamie in particular treats you the same. This I value and truly a shop that I will go back to again and again. Thank you again Jamie!Best,Stephen

Du
Review №13

Please see Dina here, she is amazing. I have known her for many years and she excellent to work with. As promised, she calls when the items I’m was waiting for are in.

Da
Review №14

Had a very pleasant experience getting help from Jaime!!!. She is very knowledgeable, kind and patient. She took the time to explain in great detail information on the differences between watches with out being opinionated on the different brands, which in return, helped me decide on the best time piece for me (First time luxury watch purchaser). She made this experience fun and informative at the same time!!! I will definitely be returning for future purchases.

Be
Review №15

They have always been attentive and courteous. Good selection of jewelry and watches. Dina is amazing!.

Ya
Review №16

Great service from Amy , she really takes time on finding out what her client needs and helped me with my first watch buying process. Highly recommended , will return for future needs!

To
Review №17

Huge shout out to Katie!! Thanks again for hunting down and offering me the perfect new watch! Appreciate you, Jamie and Shayla for getting me all dialed in on Saturday. Great team at Ben Bridge! Look forward to shopping with you all again soon.

Sh
Review №18

I called customer service to acquire information on a pandora bracelet and charms my 20 year old daughter purchased for Mother’s Day and Christmas gifts for me, since discovering the bracelet clasp came undone and I had lost it without realizing that it had fallen off. Naturally, I want to have it replaced without telling my daughter. Seriously though the clasp had came undone a few times I should have taken it in but I wore it so rare that I thought for sure I would notice if it came undone again. Anyway, finally a CSR became available. I explained what I needed and the situation. She was cold, the expression in her voice was contempt and rude. She finally found the purchase and gave me the item numbers rather quickly and cut out on two of them. I asked to verify the numbers and repeated them back, I could literally hear disdain as if her time was more valuable elsewhere. I’m not asking for the information for no reason I am a confirmed client. I clearly explained that I would be replacing (purchasing) all items. I’m not sure I will go through Ben Bridge after this. I had started to head to the store and decided to wait and do more research on where to purchase or if my insurance will cover it. Losing this bracelet has been really devastating as it was a special gift. All I felt from their rep was unimportant and insignificant. Call was made 11:30 PST 5/5/21.

Lo
Review №19

I had been dealing with Ben Bridge for over two decades, bought more than a few timepieces throughout the years, but recently I wanted to get back to my hobby and updated to newer model Rolex timepieces, I had a pleasure of dealing with Anela F. my jeweler / AD representative she was very professional, informative, and personable. She had made my watch purchased experience fun and a positive one. I would highly recommend her if you’re looking to purchase any jewelry or a timepieces.Thank you Anela for a great timepiece !

Ma
Review №20

We only took my watch in for servicing, but Amy was very helpful and courteous. She answered all of my questions and was patient with my browsing. Im certain well be back.

mi
Review №21

If there was ever a Rolex dealer I could recommend, it would be this one. And my incredibly experienced salesperson (Katie Anderson) is the best of the best. Kind, patient, friendly, and most importantly knowledgeable on the products that Ben Bridge sells, which includes my favorite thing Rolex. If you want an experienced person, and an easily accessible store to visit, its this one. Pictured is one of the watches I have purchased from Katie, the SeaDweller, and the photo doesnt do it justice. Thanks for your great service and care.

M
Review №22

Great experience at BBridge. Very professional staff, and very knowledgeable. I would definitely put it down as a place to visit and do business

Ed
Review №23

I pop in every now and again to talk to the sales associates and learn more about Rolex as a brand and well as whats going on in the watch world. Anela is lovely and always takes care of me!

Jo
Review №24

Shopping for a watch for my husband was such a pleasant experience! Jamie was not only very helpful, professional and friendly but also very knowledgeable about watches. She so patiently explained and showed us different kinds of watches for my husband to try so we were able to pick out one that he truly likes. Thank you!

Ke
Review №25

I purchased a Tudor Black Bay Ref. 79230 at the Ben Bridge Tigard location on Thursday evening on 5/6/2021. I am wanting to leave a great review, but I forgot the staff’s name (I hope the information above is enough to find the staff and give credit where it’s due). The person working was me was very patient, friendly, and nice. I did not felt pushed to make a purchase. She was OK with me playing around with the timing bezel on both the Black Bay and Black Bay 58. She was patient and provided observations that helped on my purchase. I jumped between some of the other Black Bay lines and Ranger. Eventually, I narrowed it down to the Black Bay Ref. 79230. After my purchase, I noticed the staff set the time exactly to the current time. Precise to the second. I have not set the watch since the time of purchase and I am still using the watch when it was set at the time of purchase. I can see the benefit from owning a COSC certified watch. The time is still on point. I enjoy this watch so much and later ordered some OEM straps from this store.Also, I like to thank Cassidy for introducing me to the Black Bay line and letting me try it on early January. She was very patient, and did not push me to buy. Her excellent customer service planted the seed for my interest in the Black Bay line.I’d be happy to recommend the individual above for a watch purchase. Hopefully, I can work with either of you again for my first Rolex/milestone piece.

Ti
Review №26

Will not go back!First, there is absolutely no need to have the store roped off and you have to be let in (not one other store is doing this)Then I brought in a TAG watch I bought there and they acted like it was carrying a virus, then my son went to pick it up (with the receipt/slip)and they treated him like a homeless thug. He had his ID with the same address and last name, then they proceeded to call me to verify.Just poor customer service!

Da
Review №27

I just had one of the best experiences in my life! I finally decided to buy my first brand new rolex! Ben Bridge really went out of the way to take care of my needs. I went in with my wife for the first time a few weeks ago and we met Dina. She was so sweet to us and informed us all about the different styles and options we had. Although the styles are limited right now, we were able to get a feel for the watches on us. It completely changes everything! So it gave me better perspective on different styles. Ithought about one watch for a week or so and actually missed out on it by the time I wanted it. I was a little frustrated but it gave me time to see what i really wanted, I believe. I was told you will know thats the one when you wear it. So today Dina found the one for me! Its truly amazing and me and my wife appreciate the experience we will never forget. We will be back for my wifes rolex next. Thank you so much!

ro
Review №28

Where do I begin? Jamie is one of the kindest most sincere person I have ever met! I came into Ben Bridge several times before I made my first purchase with her. She was so patient with me and her knowledge impressed me so much! She helped me with questions I had about. Panerai Watch that I have with nothing to gain for herself!I am in the farming business and I came in with my work clothes on. She treated me with kindness and did not judge me for my appearance. I felt like I made a friend, not just a salesperson who did not have a care about the person they were helping.I can tel you one thing! I will never buy another watch or piece of jewelry from anyone else but Jamie!!!!!Best Regards,Roy Stoddard

ED
Review №29

The staff at this branch are outstanding. Jamie helped me, showed me some pieces and ended up with a Tudor LH that I love 💕. She had it sized perfect and would recommend her any day of the week. Had service on some pieces there too. Steven was very knowledgable helped me with my needs. Overall these folks are true professionals! Thanks Ben Bridge Stephen

Pa
Review №30

I worked with Jamie Kaplan when looking for an anniversary gift for my wife and Jamie was great at finding us the perfect gift. I would highly recommend her

Ja
Review №31

Amy was a pleasure from beginning to end. Knowledgeable, quick and efficient. She got the watch I wanted on my wrist in one week!! Great experience. I look forward to working with Amy more for future purchases!

Je
Review №32

Dina has always gone out of her way to make sure that me and my wife feel like VIPs. We always have a great experience, and have been able to purchase some wonderful timepieces.I would recommend this shop to anyone who is interested in Swiss timepieces, especially dive watch enthusiasts (Like myself)!

Yo
Review №33

Amy was knowledgeable and really helpful. It was a such a pleasant experience with my purchase.I highly recommend her.

Ja
Review №34

Quick and easy selection!

se
Review №35

I have had the pleasure of making multiple purchases with Jamie at Ben Bridge, Washington Square and importantly I want to give a big shout out to Jamie, shes amazing! Very patient, helpful, and a true professional. Ben Bridge Washinton Square is lucky to have such an outstanding employee! We will definitely be back.

Di
Review №36

Jamie was amazing! She showed us many options that worked for us, and was incredibly patient as we made our decision. It was a great experience!

Mi
Review №37

Jamie took care of me and found exactly what I was looking for. Amazing knowledge and she took great care of me.

Br
Review №38

I recently visited the Washington Square Ben Bridge store. It was the same store Ive been going to for over 30 years...Katie was a true pro, straight forward, direct and very helpful. I would strongly recommend this store and the people there

St
Review №39

Knowledgeable staff. Can often find a sale too. Have always had watches serviced through them and have been satisfied with the work. Ive had Omega, Tag and Raymond Weils serviced. This store also carries Rolex.

Sh
Review №40

Staff is always nice and professional highly recommend Amy she’s very professional and highly knowledgeable I purchased 4 Rolex watches over last 3 years will be coming back for more in the future

An
Review №41

Jamie is the best! She helped me with all of my Rolex purchases, and will continue to add to my collection in the coming years.

Ar
Review №42

Got laughed out of the store when I asked about getting a Rolex. They didnt even ask which rolex I want.

Em
Review №43

I love being taken care of, and The Ben Bridge family does such a great job of giving that customer service and treating clients/guests with respect! Thank you Jamie @ Washington Square for giving your time to address all of my needs!

Ke
Review №44

I have been trying to buy a watch from this store for over 2 years. This was going to be a 1 star review until I met the new young sales guy Sean and also talked to the manager that is also new to this store. This store and Ben Bridge in general has had a really bad attitude over the last few years of suggesting that the only way to get the watches you want is to spend money on things you dont. At the downtown store the guy suggested I spend 12k on a 2 tome datejust to MAYBE be given the opportunity to buy a steel Sub. I was the very first person to call and put my name down on the black bay 58 black the morning it was released. I was also one of the first people in the store on the morning the blue watch was released but the one they had was not made available for me to purchase. When voicing my concerns about this I kept being told i was not a customer and had no purchase history again buy something you dont want and Maybe get when you do one day.A few days after I met Sean and then later talked to the manager I was offered a black bay 58 in blue. At that time i was half way to Boise so I couldnt pick it up. When i was on the phone with the manager trying to explain my frustration being the first person to show interest in a watch and not being able to get it for over 2 years she assured me that the bad sales practices of the past would no longer be present at her store.I do understand that it is hard to have a few hundred people show interest in something you only get 5 or 10 a year of and you need to take care of people with a history but at a certain point you need to take care of the diehard watch collectors that want to buy the watches to keep and dont have the means to spend 100k to buy the base model watch.

Ho
Review №45

Jamie did a great job getting my hook up on a BlackBay58, Thanks so much 10/10

Gr
Review №46

What a fantastic experience! Barbara is the store manager and was amazing to work with and so was her team. Ashton helped me while in the store and was extremely professional from greeting me, to offering me a bottle of water, and going over what I was interested in purchasing. She thoroughly explained how everything worked (watch functions) and made sure I didn’t have any questions before I departed. Thank you for a top notch experience. I look forward to doing business with Barbara and her team again in the future.

Th
Review №47

Awesome buying experience! So happy with my new Rolex and the great people at Ben Bridge! Thanks Shalla, Anela, Ami and the rest of the team! Hope to be back soon for another watch!

Ro
Review №48

Fantastic, prompt, and courteous watch repair at a very reasonable price. I plan to take all of my fine watches there from now on for cleaning and repair.

Sh
Review №49

I called in to the Ben Bridge at Washington Square and spoke with Jamie. I knew what ring I was interested in and she was able to check to see if they had it and answer my questions. This ring is special to me and is a gift from husband for our second baby. I already have one and they will stack beautifully. I will wear this along with the first ring everyday.

Br
Review №50

Dina at the Washington Square has been very helpful and patient with her customers. Whenever something comes through that I am looking for, she’s always on point to notify me.Hope to do lots more business with this store.

Hu
Review №51

Amy assisted me with the purchase of my Black Bay GMT. Great service and wonderful selection.

Da
Review №52

What a pleasure to complete my second watch purchase with Jamie at Ben Bridge. She’s a veteran in this industry and that really shows through her professionalism and knowledge. I’ve dealt with associates with snobby demeanors and pushy sales tactics in this business, I no longer care to spend money with them. Jamie carries such a great vibe and energy im giving this lady a 11/10!!! Safe to say my future watch and jewelry purchases will be a one stop shop through Jamie!

La
Review №53

Jamie helped me. She was super helpful and knowledgeable. I needed a wedding band with a slight curve to match my engagement ring, I tried several stores but Ben Bridge has the biggest selection with lots of options that matched. They also were able to add some migraine to the sides to really make the rings match! Great store, large selection, great quality for the price and very helpful staff! Thank you for making my Wedding ring complete!

Jo
Review №54

Jamie was wonderful and helped me order the watch of my dreams (for now). I’ll be a repeat customer as long as she’s at Ben Bridge.

Ca
Review №55

I wanted to get a second wedding band for my engagement ring for our 5 year anniversary and Jamie at Ben Bridge made it so easy! She got back to me sooner than she said she would and I was able to order it and can’t wait to pick it up in a few weeks!!! Thank you Ben Bridge!

Sh
Review №56

Amy Tu!! Is the whole reason I go back to the same store. My husband and my weddings jewelry was all purchased under her guidance. She is truly a gem. So good about understanding your style. Providing custom fitting and staying on top of the process!! She will remember you name and has the best blend of professionalism and friendly nature. She is soo humble and her knowledge towards the metals and gem is outstanding. She also gave me the cleanser and explained me how to take care of my jewelry ❤️ she is so humble I can tell her anything about what I need and want and boom she knows it!

Br
Review №57

I’m very happy my husband and I came here to shop for my wedding band. Jamie provided amazing service and helped us find exactly what I was looking for!

Do
Review №58

Was going to visit on a trip to the area. Because I don’t live in the area said they can’t help me... Pretentious

Je
Review №59

Another great Rolex buying experience at Ben Bridge @ Washington Square! Especially since my wife and I are very picky about the exact styles we like! Amy Tu once again pulled through and found the exact one I was wanting for my wife. Thank you, Amy for all your help finding it. You have a customer for life! Thank you so much!

Ol
Review №60

I am so appreciative of the excellent service I received while having a ring remounted. Amy Tu s expertise and wonderful, warm customer service made the experience a pleasure. She listened attentively to what I was looking for and spent time helping me find the right mounting. The ring turned out beautiful , it was exactly what I had in mind. I will always use Ben Bridge for my jewelry needs, they are superb!

Mo
Review №61

Dina was top- notch! Her knowledge of Rolex, her passion for the brand and her attention to my wants was detailed and perfect. It was the most seamless experience I have had in years. I’m still smiling at this fabulous acquisition on my wrist. Thank you!

Ed
Review №62

Ben Bridge has a great selection and excellent customer service. I had a very positive experience purchasing a new watch here. Ashton was very helpful and accommodating, and made the whole process an excellent experience. I look forward to more purchases here.

Di
Review №63

Great store. Mike was very helpful. Smooth transaction. Bought my first Breitling Watch today. I will come back and visit them again for my next purchase. Mike was very attentive and professional. He did a lot of research for me for a special order—much appreciated.

Em
Review №64

Jamie was very helpful to us customizing fiancés ring and working with me to find something I love to go with my engagement ring. We came in after having a poor experience elsewhere and Jamie was a breath of fresh air!

Cr
Review №65

Jamie was so helpful to find the right watch for us. My wife and I came in to Ben Bridge today to find a watch for my wifes birthday. Jamie has a great smile, and is such a warm person. She makes us feel as if we are the only people on the planet who matter at the moment. My wife got a beautiful Tissot watch that she will cherish for the rest of her life. We will come back again and again for all of our fine jewelry needs.

St
Review №66

I love this store. This is my second watch purchase at this store. I bought a Tudor Black Bay and now Rolex Dayjust 41.The staff here is super knowledgeable and friendly. No sales pressure what’s so ever. Mike and Dina are very pleasant to deal with. They answered all my questions and overall I couldn’t be happier.Thank you guys!Stan

Ma
Review №67

They were very polite and quick and had exactly what I was looking for!

Yo
Review №68

Manager Barbara and salesperson Katie, thank you very much for your great supporting on today shopping. With your sincere help, I purchased so valuable Rolex watch in your store. I want to visit to your store again for my wife as well as my relatives !Without any hesitation, I highly recommend this store based on my experience.

Ja
Review №69

Anela has been great, knowledgeable, and friendly to work with. My wife and I had great experience buying from her

Ry
Review №70

I went to Ben Bridge to look at Triton rings specifically and their selection was quite good. Amy helped me find a ring I loved and they even had it in my size! Pricing was spot on compared to buying from Triton directly and I didnt have to wait for shipping.

Br
Review №71

My number one choice for buying all my fine jewelry and watches. Selection is awesome and my sales person Ms. Jamie is great and really knowledgeable! I recommend Ben Bridge for all your fine jewelry.

Jo
Review №72

Amy is amazing and I encourage everyone to go in and see her. Not only is she extremely well knowledgeable, she is also kind and has great energy. I saw the ring I wanted and still looked around a bit more at other jewelers to make sure, but I came back - and not just because of the ring. I wanted to give my business to Amy and I will go see her in the future for more purchases. You can trust her judgement and her guidance. Thanks for everything, Amy!!

Er
Review №73

Ben Bridge Jewelers have exceptional staff who are willing to give you white glove service to help you leave feeling happy and content with your experience. They carry high quality inventory and you never need to be concerned with the authenticity of your timepiece or jewellery. Ask for Amy Tu!

He
Review №74

Before today, I never shopped at Ben Bridge jewelers in Washington Square before. I worked with the most fabulous woman, Jamie, who was so patient and gentle and helpful and kind in helping me pick out just the right thing for my wonderful husband. As she was wrapping the watch I purchased, I was able to look at the rest of the store and it was nothing like the image I had in my head of what a mall jewelry store would be. The merchandise is just beautiful and so varied both in style and price point. I would definitely go back and make another purchase because I have an eye on a watch for myself down the road, and I would always ask for Jamie.

Cl
Review №75

Mike was very personable and helpful. He was knowledgeable and a person I could relate to. He is the best salesperson I have ever worked with at Ben Bridge at Washington Square.

Sc
Review №76

I have been a customer of Ben Bridge for 30 years. Last October, I bought myself an expensive Swiss watch. I usually dont splurge on these things, but it was a special occasion. After one month I noticed the watch was fast by about 4 minutes. Something you dont expect at this price point. After discussing with the store Manager Barb (and a little arm twisting), she offered to give me a new watch. Well, this one was losing 5 minutes a month. I went back to the store and spoke with Anaila who told me under no circumstances would I get a refund or a store credit as I requested. I told her I was not leaving the store with that watch. She discussed with store Manager Barb and offered me a full refund, against store policy. Its nice to see the customer is king at Ben Bridge. She saved a long term customer, and I will shop there again.

Mi
Review №77

I have always been treated with kindness and respect when I am at Ben Bridge. Amy has always makes me feel right at home and she has been very helpful and awesome throughout my buying experience. Thank you for everything you do in providing great customer service.#benbridgewashingtonsquare

Ri
Review №78

Jamie at Ben Bridge Jewelry store has been an outstanding help in our quest for just the right bracelet. I picked out an unusual one for Christmas, but saw in my wife’s eyes that it was just not the right one!! Jamie worked with us showing store inventory, ordered a number of other bracelets and finally offered to refund our Christmas purchase.. She has pledged to continue her search for the right one for us!! It’s all about the salespersons attitude! She epitomizes the term HELPFUL!!Thank you, Jamie

Jo
Review №79

I had a great experience at Ben Bridge, I went in inquiring about a Rolex and worked with Jamie. She was great and made the process smooth and easy. I would highly recommend going to see her if you are in the market for a watch or anything else.

Tr
Review №80

I was helped out By Barbara at this location. She is amazing and was the best to work with. She is so knowledgeable and makes you feel at ease. I will definitely return to her for any of my jewelry needs.

da
Review №81

I have been buying at Ben bridge for thirty plus years, feel their quality and price is unsurpassed. But without a doubt it is Barbara Carlson, who’s knowledge, professionalism and amazing customer service, has kept me as aLoyal customer over these years. Barbara is the Best ! Sincerely Dan Haftorson

Jo
Review №82

Dina, is amazing, she is the nicest sales representative you have. She has helped my wife and I with several purchases and has always made it a joyful experience. Thanks again, Dina! You are always awesome to work with!

Je
Review №83

Julie was so helpful and so patient with me. Choosing your wedding ring is a big deal, and I appreciate everything she did! What a great experience.

Da
Review №84

Bought my new sweet Rolex here. Awesome customer service.

El
Review №85

Great experience and selection. Jamie was very professional, nice and helpful! She was helpful with all my questions, but never made me feel pressured to buy like other jewelry sales people.

Ar
Review №86

I have had the pleasure of making multiple purchases with Amy at Ben Bridge, Washington Square. She is knowledgeable, professional and simply wonderful to deal with. I highly recommend asking for her when you visit!

Ma
Review №87

This is the third time that I have come to Ben Bridge to ask a question about my Rolex. All three times the employees were standoffish, and were never able to help me. All three times the “watchmaker” could not be bothered to come out and discuss what should be done to my watch. Being the only AD and service provider in my area, it is unfortunate that the service is sub par. I get better and quicker service from a regular jeweler.

Sl
Review №88

I was very pleased with the helpful professional service I received. I live in Alaska where my local Ben Bridge store did not return my call as they said they would. I did buy a Rolex from them and I was not happy with the experience. Completely different experience with Ben Bridge in Portland at Washington Square. I will only deal with them in the future.

An
Review №89

Great service super friendly people and Steven the watch maker is fantastic! Thanks for all that you do

Ta
Review №90

Anela was a great person to work with at Ben Bridge. She was warm and inviting. Anela was able to answer all of our questions when purchasing a Rolex Watch. She had a lot of knowledge and helped me get my dream watch. I will come back to her again for future purchases.

Da
Review №91

Michael Munro was awesome to work with. I’ve been looking for 5 years and he was the one I felt most comfortable with to finally get one. Thanks Mike.

Sa
Review №92

I was very pleased with Anelas service. She is always working with me in order to keep me returning to her as a customer. I will continue to recommend her and all the Ben Bridge staff for any of my friends or myself.

BC
Review №93

Sent my Rolex in for repairs as I have in the past, but this was the first time I have used Ben Bridge Jewelers. Big difference, watch looks brand new! I would certainly recommend these folks, as I will be coming back.

A.
Review №94

Mike was extremely helpful. He answered all my questions in a professional manner. I love my new watch!

so
Review №95

Jamie was a amazing help every step of the way Very comforting in purchaseing my watch off of her 👏👏👏👏

EV
Review №96

Excellent service. Amy at the Washington Square Portland Oregon location is such sa helpful and polite . Very professional . Strongly recommend. Thanks Amy for helping me to get all my dreams watches

Jo
Review №97

Cant say enough good things about this jeweler. They have treated me like a million bucks since day one. The customer service goes above and beyond expectations! Im the type of person that holds VERY high standards when it comes to customer service and they exceed all expectation!

Ma
Review №98

I am so pleased with my experience at Ben Bridge in Washington Square! I worked with Barbara Carlson and she was knowledgeable about what I was looking for, kept me updated, and I love my new jewelry!

Je
Review №99

Katie is a goddess who helped me find and ultimately create my dream ring. Thank you!

st
Review №100

Jaime is absolutely the best. She treated us like family and took the time to explain our purschase. She is wonderful

Information
55 Photos
100 Comments
4.8 Rating
  • Address:9518 SW Washington Square Rd, Portland, OR 97223, United States
  • Site:http://www.benbridge.com/stores?slug=washington-square-mall-portland-or
  • Phone:+1 503-620-8452
Categories
  • Gift shop
  • Jeweler
  • Jewelry store
  • Watch repair service
Working hours
  • Monday:11AM–7PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Similar organizations