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Jaguar Land Rover Portland
10125 SW Washington Square Rd, Portland, OR 97223, United States
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Jaguar Land Rover Portland
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di
Review №1

I just bought 2022 defender and I couldnt be more happy with my purchase. Working with Damon Wright was such a pleasant experience in every single way. Thanks Damon!

Ni
Review №2

Damon Wright at the LandRover, Portland was so pleasant to work with. We recently purchased an Evoque from here and we were so happy with the experience.It started with a nice tour of the showroom and asking us what our car of interest was. After we described it, Damon showed us the cars in their inventory. Once we selected the car, we wanted a few changes made to it with regards to the lettering, roof color and tire rims. He made sure they were all done with in a couple of weeks and delivered the car in time for my birthday. I loved the whole experience and would highly recommend his services if you are interested in buying or leasing a car from them.

Pa
Review №3

Sal is the man! Called wanting to buy a Defender and Sal set up and appointment and a test drive all ahead of time. Everything was smooth and taken care of upon arrival. Ended up changing my mind and went for a new Range Rover that was en-route instead. Sal managed the whole sales process so incredibly seamless, adapting to my travel schedule, preparing everything remotely, and keeping me updated along the way. Other dealerships and sales consultants seem stuck in the stone ages compared to this experience.

Je
Review №4

Dealership was clean and modern.Trade in, finance, and delivery went very smoothly.Damon Wright did all he said he would and communicated well.Sales Manager Bjorn was also helpful and professional.The vehicle is amazing and we are very happy with our decision.We drove 3 hours to purchase this vehicle, and are glad we chose this sales professional and this dealership.Worth your time to see these folks.

Da
Review №5

Already the prior owner of 3 Jaguars, I looked forward to having my expectations of a professional, courteous and knowledgable sales representative assist me in the on-line purchase of a new F-Pace. Indeed, I was not disappointed. In the fashion of previous purchases, my wife and I were hosted by Damon Wright, rather than being addressed as clients. It was an easy purchase to complete and we are very satisfied. Thanks for a job well done!

Jo
Review №6

First of all - if youre looking for a new luxury SUV, go look at the new Land Rover and Range Rover models! A lot of great new looks and features!! AND, if you do decide on a Land Rover, get over to the Portland dealership and meet with Damon Wright. We had a fantastic (no BS) experience with Damon that was the easiest car buying process Ive ever been through. Damon was very attentive, friendly, super easy to work with and was the one stop shop from browsing to test drive to purchase. Customers for life!!

ma
Review №7

We absolutely loved our experience at Land Rover Portland. We worked with Damon Wright and he was extremely helpful, and experienced throughout the entire process. This was by far the BEST experience that we’ve ever had with buying a car! If you’re thinking about getting a new luxury suv go see Damon Wright at Land Rover Portland! If I could give him more than 5 stars I would.

Ji
Review №8

Excellent guidance and support from Damon Wright while selecting and buying my new Land Rover Defender. Damon helped navigate the options available, stayed acutely focused on my must haves and brought alternatives to my attention where relevant. Could not have asked for nor expected a better experience.New Defender is an incredible vehicle, a very worthy successor.

Bi
Review №9

Attempted to get some support, but apparently they have zero concern unless your in the lobby and they can upsell you.. kinda sad for LR and Jag standards. Will not use them in the future. Worth the drive to get decent service elsewhere.

Ra
Review №10

We loved our experience buying a Land Rover with the help of Damon Wright. We came up to Portland from out of town and he had everything set for us, based on the car we had selected. It was hands down the best car buying experience we’ve ever had. Totally safe in our own private glass garage! I highly recommend working with Damon and the team at Land Rover. 5 Stars!

St
Review №11

Purchased a Range Rover Sport. The best possible experience in my entire car purchase life. Worked with on person (Sal) through the whole process. No pressure, clear presentation, professional, likeable respectful guy. I first came in for a test drive of two cars. After two weeks testing other makes, I felt this brand offered a better value for the money. Brought my wife into make the final decision and she agreed a great experience and loved the car. I want to add (Sal) took an hour to clearly explain all the car functions before driving off.

Jo
Review №12

I had a fantastic Experience at Land Rover of Portland. I just bought my first Land Rover from Damon Wright. He made the process easy and hassle free. There was no bs or high pressure to buy when I test drove 3 different makes. He made the buying process comfortable with different options for a loan. Again Damon for making the process an easy one.

Je
Review №13

First visit here for an oil change. The employee that walked inside with me when I first got there was helpful and nice.Had a bunch of small issues with my service that ended up escalating me. Emailed my service person. Response and resolution was swift and satisfactory. Would rather have had that premium experience up front, but am thankful in the end it got resolved.

Su
Review №14

Great service and attention to detail! Randy is great to work with!

Iv
Review №15

Only because I respect such a Brand as Range Rover to improve the Business and improve the model like the Range Rover Brand.I will put a fivestar because a Brand like the Range Rover it really carries with it all the good qualities in this Brand......As for the dealer, it is always very difficult to make an assessment because it personally will always find what you like and what you don’t like???One can only say one thing the sellers are trying to have an approach for each client personally, even though it is very hard, but they sell a good inventory.....

Pe
Review №16

The staffs are wonderful, especially Kim Evans, and everyone else, and special thanks to Lane to give me a ride home.

Ki
Review №17

Drove the new Range Rover Defender 110. Nate was my Sale Guide. Great guy. I will buy Defender when they come off lease. Bought two Range Rovers earlier from this dealership. They are great.

Ch
Review №18

Please go see our friend Damon Wright if you are looking for a new car!! Not only is Damon a blast to work with he was transparent and up front with everything. He had leases worked up on 2 vehicles prior to my wife and I arriving. He is beyond attentive and professional. He has earned a customer for life! Thanks again Damon!

Da
Review №19

Been a customer over 15 years. Great product and service.

Na
Review №20

This one star is for the service department. I had to call three times. Left two voicemails. One online submission. Then I eventually got a call back 24 hours later and they told me they are not offering inspections on range rovers anymore??? Are you kidding me? The only range rover dealer in Portland is not offering inspections? How is this even possible. Its mind blowing.

Je
Review №21

I just purchased a vehicle from Land Rover Portland and had a terrific experience working with Sal! He was professional, courteous and a pleasure to work with. It was the smoothest, easiest experience I have ever had purchasing a car. Sal went above and beyond expectations, and I would highly recommend him to anyone. If I could give 10 stars I would! Thanks Sal!

Ka
Review №22

Made an appt weeks before & was told they have no loaner cars for patrons. I live an hour & 1/2 away...Got up there the day of my appt & watch other people leave in loaner cars...I ask and am told they need to be booked weeks before? 😡I’m told my service will be 3-4 hours long. I return at exactly 4 hours & am told they need to test drive & wash. I say ok...an hour goes by & I ask how close & I’m told the tech is still working installing filters so it wasn’t even close when I returned at 4 hours. 6 hours long is how long my service ended up taking which is quite a difference from 3-4I’m ok waiting as long as I know the time frame & people are being honest...

Cr
Review №23

Service department is terrible for this level of luxury car. I was told my appointment was a “drop off date, not a service date” and that it would be at least 4 days until a tech could begin to look at the problematic infotainment system. After I had a minor “freak out” and an email to the head of service, the car was magically serviced and ready to go the next day. I get that things may be different due to COVID. A simple call to reschedule would have been the proper thing to do if they are that behind. My service manager and all off the employees are kind and listen - but the overall way this is set up is beyond ridiculous. They are the only game in town for warranty work. I love the car but have told others to consider this aspect of ownership before you consider a Land Rover.

Sh
Review №24

Sal Afzal is the best! We just bought a beautiful Range Rover Sport with his assistance and from the time we walked in the door and met him, our experience was top notch. Overall, the dealership is beautiful, everyone is professional, but Sal is the person who made it work for us in every way. Im a fan!

Jo
Review №25

Outstanding customer service. Extremely helpful and go above and beyond for customers. Randy, you are the man. Thank you for everything.

Br
Review №26

I went into Range Rover of Portland with the plan to order a custom vehicle rather than purchasing something on site. During the process, I never once felt pressured to purchase immediately and as such, the process to custom order a vehicle was smooth and stress free. Sal, was a pleasure to work with and provided both guidance and support throughout the process. I truly appreciated the excellent custom service and stress free buying experience. I would highly recommend to anyone interested in a Range Rover to work with Sal and the team as Jaguar Land Rover of Portland.

Vi
Review №27

I highly recommend working with Sal! We really appreciate Sal being able to find us a Defender before the end of the year! Buying a new vehicle was a stress free and fun experience! Sal takes the time to make a personal connection!

Li
Review №28

The best car buying experience ever. I highly recommend the services of Land Rover of Portland and Nate Kavan. The whole team at Jaguar Land Rover are the best around. Thank you!

Li
Review №29

I can’t say enough about the experience we had purchasing a new Discovery Sport from Nate. From the first contact, he was professional, responsive, fully transparent regarding the numbers, and above all committed to making this a great experience for us. While we didn’t directly work with any other staff besides Nate, we greatly appreciated the efforts of both the sales and service departments as well in working within a tight deadline to accommodate our schedules. By far the easiest, most pleasant, fun, and stress free purchase of a vehicle we have ever experienced. When the time comes for our next purchase we won’t even consider going elsewhere. Kudos to Nate and team for truly making customer service a priority when this seems to be a lost art these days!

An
Review №30

My fiancé and I just purchased a vehicle and had a great experience working with Sal! He made the entire process seamless and I would highly recommend him and Land Rover Portland to anyone.-Thanks again!

Vl
Review №31

Nice location, nice costumer service 🙏

Je
Review №32

Just drove away with a new whip! Julian Baker took AMAZING care of us. He went above and beyond to accommodate us, getting us our new car same day (should have been 3 days out). Not one time did we feel any “sales” pressure. He was so thoughtful and made the buying experience the best we’ve ever had! I am a JLR/PDX customer for life now! Thank you Julian and team!

Ju
Review №33

Dropped off vehicle for warranty work. Tried to politely wait while concierge helped another customer. Other person at concierge walked away. Waited for 5 to 10 minutes as multiple employees walked past me and service advisors stood on their offices (vehicle was pulled right in front of their offices by the way). Finally had to ask for help with a bit of an attitude. No wonder all the Jaguar Land Rover dealerships close in the area if this is how they treat potential customers.

Co
Review №34

My wife and I bought our first Land Rover here this weekend and this is by far the best dealership experience you could ask for. The facility is flawless and the people are great. Julian was extremely knowledgeable on his product, patient with us and applied no pressure. The paperwork was quick and easy. The sales manager Jim is great and you can tell the consultants enjoy working there.

Ro
Review №35

Im giving them 5 stars mainly based on past performance when they were downtown. The service department in the new georgous location needs to pick it up. I stood around for 10-15 minutes recently to drop off my car for annual service and also when I returned to pick it up. Did not greet me, no one said they would be with me in a minute. I had to ask for assistance both times. Awful!

Jo
Review №36

Sal did an amazing job being knowledge able and making the purchase of the 2020 Range Rover Velar R Dynamic a wonderful experience.

Da
Review №37

Great customer service. I appreciated the fact they took time to listen to the customer.

Ca
Review №38

Sal at Jaquar Land Rover Portland, was professional, courteous and a pleasure to do business with. This was our first Range Rover and he has helped us through the entire process and is a gentleman. We are so pleased with our new car and the dreaded car-buying experience was mitigated. As Sal would say, Cheers!

Pa
Review №39

My wife and I had an exceptional experience during our search and purchase of our new Range Rover. Chris assisted us with our purchase. We visited the store four different times. Chris provided outstanding customer service. He was friendly and professional. There was never a time where he pressured us into purchasing the car, no nagging emails, texts or phone calls. Pleasant experience!!

Ca
Review №40

Sal helped us with the purchase of our vehicle. He was accommodating and provided us with a wonderful experience! I highly recommend him!

#A
Review №41

Top notch dealership with a great staff

Je
Review №42

We bought a new Velar from Sal and the experience was 1st class all the way. I like having one point of contact through the entire transaction! I wish all dealerships operated this way. I would 100% recommend Land Rover Portland. Ask for Sal!

Jo
Review №43

Both my wife and I have had Land Rover vehicles for the last four years. Wish we had done it sooner. The service is first class. I had to turn in my current lease and get a new vehicle. I picked one out the night before and had an appointment for 10am. Sal had the new vehicle ready to go and paperwork filled out. All I had to do the night before was fill out an online credit app. Sal walked me through the new vehicle quickly knowing I wanted to get back to work but cut no corners doing it. He did an amazing job and got me in and out in 90 minutes both ending my current lease and starting the new one. Getting a new car used to take half a day at other dealers. The new facility is gorgeous and the experience is impeccable. Highly recommend Sal and Land Rover Portland.

De
Review №44

Awesome place!! I feel really special when I enter its doors.

Sn
Review №45

I would like to give Brandon Maggs in service a 5-star shout-out. I brought my 2020 Velar in for some tire & wheel repair (I hit that invisible wood block in the road). Brandon got me set up with a nice loaner ride, worked with my insurance company, and kept me updated at each phase of the repair. Special thanks for working with my schedule and understanding my text-only communication need due to work. Brandon was professional, courteous, efficient, and exemplifies what customer service is. THANK YOU!!!

Fa
Review №46

So far bought parts only, service seems nice, obvious its expensive but you also have to think, a Land Rover is not your tipical vehicle.Would be nice to see the salesman actually say hi though, a few times we have been in, and the guys there did not say anything to us. And when I go to Lexus, someone meets me at the door every time. Which is nice, because I hate wasting time.

Cr
Review №47

The service department always runs at least 1 week behind, be prepared to leave your car for a week or so. Employees are super helpful and always willing to go that extra mile.

sp
Review №48

Best car buying experience ever. Ask for Sal he is a great no pressure guy that will do his best to make your buying experience the absolute best A++++

Ro
Review №49

My wife and I had an excellent experience with Land Rover Portland. Nate Kavan was our Sales Guide and we found him to be helpful, knowledgeable, courteous, and eager to serve the client. Nate was a true sales professional. The new showroom they have near Washington Square is truly amazing and worth a trip just to see that alone. If you go, ask for Nate.

Pl
Review №50

Sal made the experience of purchasing our new Range Rover Velar simple, quick and straightforward. He was low pressure but full of knowledge, and took his time to test drive several vehicles with me. After selecting a vehicle placing a deposit, he was sure to keep me advised of the delivery progress. Once it arrived (early) he made sure that the paperwork was completed before we arrived to sign. And he made sure to explain all the different features of the vehicle before I drove away. Thanks so much for making this so easy!

Lo
Review №51

I am going to say.. just okay! I LOVE my Range Rover... absolutely in love with it, but....If there was another dealership in Portland, I would never go back. I was told I needed a new motor... I have 100,000 miles on my Sport RR. I had a LOT of questions and 10 days later they call and say my rig is washed and ready!?!? So, I called and had a LOT more questions. I picked up my RR...and hope I get 200,000 more miles. I love the rig.❤

Ro
Review №52

They always take great care of me and my vehicle.

Ch
Review №53

Damon Wright is not your ordinary car salesman. He’s a gem! I have been researching vehicles for awhile and decided on Range Rover. I almost bought a different brand and style until I discovered the Velar. I played around online and built my dream car. I figured I would send it over to LRP and see what their inventory had to offer. I had the pleasure of Damon Wright contacting me and scheduling an appointment. When the dealership didn’t have the specific features on their Velar stock, he went to great efforts to find it and have it shipped from Pasadena. He’s followed up after the purchase and is a genuinely kind and caring salesman. Highly recommend! This vehicle is the best car I’ve ever owned. Thank you, Damon!

Br
Review №54

We had a great experience! Nate was extremely knowledgeable and open to our needs. He was considerate of our time and trying to ensure we were getting the right car for the right value. Most car experiences are not that smooth. I would recommend Nate at Jaguar Land Rover to any friend or family member!

St
Review №55

Word to the wise, if you don’t purchase your LandRover from PDX LandRover, You will not receive adequate service, starting with communication, a loaner, or consistent attention to detail. Every time I drop off my 2 Landrovers, I know I will be required to follow up, to ask all questions regarding the service and to look at the detailed breakdown because they won’t. I also know I will be charged the highest prices in servicing any vehicle on the market. I would never buy a vehicle from PDX Landrover/Jaguar. Ever. They tell you what you want to hear and then fail to follow through. I had to wait 3 mo to get my vehicle in for service after throwing a code (which I gave them the #) and my vehicle sat in the shop idle for a day and half. When I called them on it, they just gave me excuses of why they are way behind in work. I just wished there was another Landrover dealership closer than Seattle, which is where I purchased both my vehicles. They could learn a lot from the Seattle/Bellevue Landrover dealership.

St
Review №56

They are the only Land Rover dealer in Oregon and know it. It starts with their Hassle Free Best Price which I came to realize a few days later was the same as the MSRP. The best price is just a sales tactic to get you to register your contact info and is the best price for them. Next they skipped over the part of learning what I was looking for in a car and went straight to how was I going to finance the car, which is the same as how are they going to get paid? They use other strong sales tactics like demanding $2000 non-refundable deposit before they would prep the car, even though I had travelled up from Medford and had no ride home other than to buy their Range Rover. Oh and delivery was 3 hours of sitting in their showroom while they went back and forth on paperwork. The paperwork should have been completed before I arrived since I had filled out the paperwork online over 5 hours ahead of time. And be sure to read the contracts! In mine, they had shortened the warranty by almost 2 months, claiming they had to date the contract to when they acquired the car from another dealer. In essence they were trying to sell me a demo when I was paying full MSRP for a new car. After another hour at the dealership and a few days later, they ended up mailing the paperwork for full warranty. And to finish it all off, the sales person knew very little about the car, did little to help me learn new features and didnt bother to include all the items that go with the car. After getting home the next day, I had to figure out what was missing and call to have them mailed to me. I dont like giving out 1 star reviews, however the price, efficiency and experience of this dealer is no more than 1 star. Before positing this review, I offered twice by email and once by voicemail to share my learnings to improve the experience for other customers. Of course they did not call back. Owning a new Range Rover is an awesome experience, its too bad that buying one in Oregon is not.**Since posting this review, I received an email from the General Manager with an apology, while copying in everyone who had a part in my experience. He also followed up with a phone call. From our conversation, I believe that my experience is an exception and likely not typical, which is confirmed by the many more positive reviews on this site. I am still leaving my review because it was my experience but I am now more open minded about giving the dealership another chance to earn my business if I have any service needs. (FYI I was not asked to change my review nor have I received anything from the dealership beyond their sincere apology).

Ci
Review №57

This NE Portland location is closed. Google states this address with open business hours. When I drove there yesterday, this location is confirmed closed. No vehicles on the lot. No business on site at all. Wonder why Google still has this address as “opened for business.”

Ia
Review №58

Despite the limitations of social distancing, Nate took time to carefully match my priorities and preferences to the available inventory without exerting pressure or making me feel rushed. Nate was timely in his follow up and was very responsive to my questions. Great service

Ju
Review №59

Best car purchasing experience I have ever had. I really appreciate the way Nate was respectful of my time. We spent 5 minutes on paperwork, 30 minutes reviewing car function and we were out the door. Thanks Nate.

Mi
Review №60

This review pertains to our recent purchase of a Certified Pre-Owned Range Rover from Portland Land Rover / Jaguar. We were delighted by the value and purchase experience working with Damon Wright. Damon was extremely attentive, flexible, and responsive throughout the entire process. He helped us assess the best finance options and come up with a very attractive package. We were pleasantly surprised by how affordable our payments are and having three years of warranty through the Certified program really sold us!Damon was very accommodating and provided white glove service for us including traveling to our place of work to complete the final paperwork. He was professional and enjoyable to work with from start to finish. We appreciated the ability communicate with Damon through text and email to finalize the deal and saved us from having to spend extensive time in the dealership.All in all, a fantastic experience and we would recommend Damon for your Land Rover and Jaguar needs without hesitation!

Va
Review №61

I had a very pleasant and comfortable experience purchasing my new Range Rover here! It was such a pleasure to work with Sal. His straightforward approach was much appreciated! Sal’s knowledge of the vehicle and his ability to explain all the features before I drove the car home was a huge help. I will definitely refer friends & family to him! Thanks for your professionalism and for being so patient with me, Sal!

Ch
Review №62

This is not my first Rover but I have to say it was my best car buying experience ever. Usually its a dreaded mission to go buy a car, not this time. I worked with Sal, Sal is an amazing guy, funny, knowledgeable and understands how to get things done. I cant wait until I get to buy another car from Sal.

su
Review №63

Awesome service, very overwhelming experience

Na
Review №64

We have owned a Discovery Sport since fall of 2016 and it’s been great. We worked with Damon at the Portland location to build our 2020 disco sport and he was fantastic. As of right now we are still trying to decide on our next car, but I cannot day enough about how great the customer service is there and how easy it was working with Damon. Thank you and keep up the good the work!!

Ri
Review №65

No haggle. No stalking. Didnt try to sell me lots of junk.

Ca
Review №66

I went in and got new 24 rims and they were fast, respectful and very polite.. I recommend LR to all my friends and family.. Thanks for the wonderful service..

Mi
Review №67

Had a fantastic buying experience and incredible service working with Alex. Bought the new 2020 Sport. Tons of new technology that Alex patiently reviewed with us and helped set up to our specifications. Best car buying experience! I highly recommend working with Alex.

JC
Review №68

We just love this dealership. Everyone is so nice and willing to help. Christian helped with a test drive today on some cars we have been eyeing. He also answered questions. He was professional and helpful.

st
Review №69

Nate Kavan is the single reason I am a repeat customer at Land Rover of Portland. He offers the most respectful service and creates a fun atmosphere and experience during a typically not so fun process. He’s honest & his follow up and follow through are what I believe to be the industry standard. Thanks, again Nate! I sincerely appreciate you!

Li
Review №70

Nate Kavan greeted me upon arrival with a warm smile and a friendly handshake. He made the entire experience of looking for a new car what I was hoping for—fun!Clearly passionate about the brand, Nate is a wealth of knowledge, didn’t judge that I was a woman with my mother, that I had a budget with limitations to what I was looking for, listened to what I had to say, and helped me feel at ease.The test drive was like a ride at Disneyland. We exited the parking lot only to turn into another lot immediately. Nate was telling me all about the features of the car—I was confused about what we were doing parked at the edge of a wall, until he started driving down the wall...my mother screamed—I laughed and he was kind.Then I got to drive.....sigh. It was so good. I was sold before we left the lot to keep looking at other cars. No other dealer matched Nate’s customer service or pricing.I am thrilled to be leasing a Range Rover Discovery Sport and feel like a million dollars driving around. The entire experience exceeded my expectations and made my dream car a reality that I get to rave about.

Ma
Review №71

Absolutely terrible service! i went there to drop-off my range rover for service at 8am. i asked the status at 2pm. it wasn’t even in the queue for service! no one even called to let me know. there were other issues as well, but it’s not worth it. just know the service department is incompetent and customer service is terrible.

Be
Review №72

Just picked up a brand new Discovery and am head over heels for this vehicle! To top it off, Damon made the transaction easy and painless. He helped me with my trade-in and even met me with my new vehicle on the west side of town so I could make it home in time to put the kiddos to bed after work. Really great experience. Thanks, Damon!

An
Review №73

Sal is a gem! He is highly knowledgeable about Land Rover products and history, and he is clearly passionate about the cars he sells and the company he works for. He worked with me throughout the entire process. I never felt pushed or like he was trying to sell something I did not want. Randy in service is lovely. The entire staff was professional and engaged. What a great team! And of course, my 2019 Discovery is even better than I imagined. Thank you Land Rover Portland - Ghost Rider

Pa
Review №74

My experience with my recent purchase of a Range Rover, was a very smooth transaction. My salesman Alex Lambert , went above and beyond my expectations to get me in the vehicle that was the right fit for me. I am a repeat customer and definitely would recommend this dealership. I also had the pleasure of visiting with the sales manager George , and he showed complete professionalism and i felt very comfortable with my purchase. I love my RR sport and am so happya

Br
Review №75

Just bought my dream car! This was my first time buying a car, and the staff, (particularly Damon!) was so so helpful. He took me through every step of the process, helping me find the perfect car to fit my needs, and even came in on his day off to fit my schedule. There were no hidden fees which I appreciated, and I would definitely recommend this dealership to anyone looking for a hassle-free experience and a beautiful car.

Ke
Review №76

Nate was great! My wife Natalie and I went to Land Rover Portland just to look at the Velar! Today Natalie is driving her new Range Rover thanks to Nate’s fantastic customer service and knowledge of the Range Rover. Best car buying experience ever! Thanks Nate!

C
Review №77

Not a fan of this dealership and their service policies. Only option for warranty work in Oregon. They don’t offer you a loaner unless you bought there. 1 month out for a check engine light. Not pleased to not have another option other than Seattle.

Ar
Review №78

Nate was an exceptional salesman, very knowledgeable about the vehicle and a great guy. I would encourage you ask for him if you come into the dealer looking to buy a car.

Ch
Review №79

Christian was very helpful and professional!! Test drove a Range Rover Sport and Discovery! I am much more knowledgeable now on the models and options.

ca
Review №80

They sold my husband and I a dangerous lemon (new Land Rover “likely to cause injury or death”) that continued to have issues putting us in harm’s way on a regular basis, and refused to help us. We have over 25 documented (dangerous) instances with more than nine witnesses.The car would: automatically slam on its own brakes (even at freeway speeds), turn itself in reverse while in drive, the gas pedal would intermittently not work, and the car would aggressively jolt forward (on its own) on a regular basis. After 1+ year of avoiding accidents, pissing other drivers off, embarrassing ourselves, our local tour company, and having the car in and out of the service department with no resolution… we begged for a different car.The dealership tried to charge us $10k to get out of the lemon they sold us, and get us into a safer alternative. When we refused that option, they told us to officially lemon the car with Land Rover North America. Once Land Rover North America got involved, the dealership denied ever being able to replicate any of the problems – making us out to be crazy.While Land Rover is looking over our case, the dealership threatens to call the police to get their loaner back while our car is in the shop, and tells us they will be sending us a storage bill for our broken vehicle.I’m not sure if these people have an issue with same sex couples, or if they just really are this horrible to everyone out there? Either way, I’d highly recommend buying your vehicle from anyone else on the planet. We’ve never experienced such poor customer service, nor been treated so terribly. Land Rover has lost us as a customer for life.

Se
Review №81

Land Rover Portland offers great service. I was very happy with our sales associate, Alex, he answered all my questions and has continued to after our purchase. He has been so helpful and made the car purchasing process very easy and stress-free. He explained all the features to us and walked us through everything from car features, financing, and tips/tricks. He was very thorough in his explanations. I would recommend Land Rover Portland to anyone. I am very happy with my purchase and will definitely consider buying another car with you guys in the future. Thanks for everything! You guys rock!

Ja
Review №82

Went here several years ago to inquire about leasing a 2017 Land Rover Discovery, and was pleasantly impressed. They didnt judge as to what I was wearing, and were straight to the point. They gave a rough estimate as to what I would owe, and gave me a book about the add-ons for the Discovery as I was heading out.

Ge
Review №83

Best auto service experience ever. Go Jaguar all the way

Ki
Review №84

I had the best, most painless experience getting a car from this dealership. I worked with Sal who didn’t push me into anything and when I was ready to make a decision had the paperwork ready to go in ten minutes. I didn’t have to sit through listening to add-ons I would need to pay for and it was truly no BS or reading between the lines of contracts. I highly recommend this dealership and Sal if you want fast responses and a great experience.

Jo
Review №85

This place is different. It’s better. And done right.We generally knew what we wanted, but wanted some help guiding us through a few different models, options and lease details.That’s where Jeff Rutten stepped in, and he totally knocked it out of the park. We’ve been SO pleased with our decision — and the entire process was delightful.No pressure.Lots of clear info.Good answers and lots of options.We highly recommend working with Jeff at Jaguar / Land Rover. 5 stars all around.

Ch
Review №86

Just rolled my previous lease into the new 2020 Evoque. The new facility is beautiful, much more convenient and thoughtfully designed to give you the customer experience you would expect with this brand. The sales guide Alex Lamberty, was fantastic! He worked quickly and efficiently, answering all my questions with out any of the stereotypical nonsense the car industry is known for. He was a true professional and actually made the car shopping process enjoyable. I look forward to working with Land Rover Portland for many more years.

Ma
Review №87

Nice showroom, and received excellent customer service.

Mi
Review №88

One of the best car buying experiences we have ever had! Sal was a fantastic guide, not at all pushy, and was genuinely concerned with what we wanted!

Br
Review №89

I like Brandon, the service manager I was assigned to upon my first visit. He communicates to me the way I like through texts and is more of a guide through the service process. They way they do business makes me feel like I have a membership vs being another customer at a dealership service center. Im sure a lot of people feel this way and if they dont, they have never owned a domestic car that needed a service in Portland.

Ca
Review №90

We had great experience working with Damon when we were deciding on buying our car.He was extremely respectful, patient and kind and knowledgeable.We totally recommend Damon for having a great car buying experience.

Am
Review №91

I am incredibly pleased with the level of service that Damon provided. His attention to detail and responsiveness is top notch. I highly recommend him and will most certainly reach out to him in the future for my next vehicle purchase.

Ba
Review №92

I had recently visited the dealership, my 2016 lease was expiring, & was ready to place an order for my 2019. I had been in contact with Daniel prior to, weighing my options, & he had indicated that there was a slightly higher model currently in stock & that I should have a look at it. If it didn’t suit me, that he would gladly assist me in placing an order, so I could get what i wanted. Having said this, Daniel also sold me the 2016 & was very accommodating where I felt less pressure & more catering. So everything thus far did not surprise me, accommodation with no pressure. When I came in, the car was in the showroom, he explained the differences from the one I had & wanted to order, gave me the best numbers. I’m glad he did, as the numbers were not that much more than my budget, & I was getting a higher model etc.. Needless to say I, driving the car now...I just wanted his management, & anyone that might be interested in a RR in the near future, to strongly consider working with Daniel. I’m sure glad he pointed the numbers out to me, & ultimately made me feel comfortable in making my own educated decision.Thank you Daniel!

El
Review №93

I had the pleasure of meeting Christian Isla at the new Jaguar Land Rover dealership. He took the time to educate me on the Land Rover brand and was so patient in showing me all the model and trim levels of each car I was interested in. Christian is friendly and very knowledgeable about the Land Rover and Jaguar products. He was a joy to work with!

Ma
Review №94

I buy my first Land Rover here last week and this is by far the best dealership experience you could ask for. Find Sal in sales he will be able to help you with the process of your car.

Ap
Review №95

I cannot thank Jeff Rutten enough for the great experience I had at Land Rover/Jaguar!! He is genuine, knowledgeable and attentive. He also got me my car on the day he said it was going be ready. You can’t get find better service!

Je
Review №96

Recently purchased 2 new Range Rovers. Had the pleasure of working with Nate Kavan.Ive bought many cars over the years, working with some great sales people (and some not so great), however, Nate took the sales experience to another level. Im extremely impressed with his knowledge of current Land Rover technology as well as its the brand history. Its really nice to buy a car from someone who truly knows what they are talking about.I appreciated Nates communication throughout the entire process - from signing the order to taking delivery.I dont typically post reviews - however, I would be doing a disservice to Nate, the dealership and anyone whos looking for a truly fine sales person to assist in buying a Land Rover. You wont be disappointed!

BI
Review №97

We had to keep our car there over night but it was well worth it. It feels better and brandon did an amazing job at taking care of it

J
Review №98

Christian was knowledgeable about the products we were looking at and answered our questions. Great experience.

He
Review №99

If youre looking for a Range Rover, see salesman Ian Killough. Very helpful and patient during the decision making process. Love my Range Rover Supercharged Sport with 510 hp! Rides and feels like a sexy luxury car. With the current rainy season, the Rain Sensing Windshield Wipers work like a charm. Tons of interior space too.

To
Review №100

Alex was great to work with at Land Rover Portland! He made buying my first Range Rover a great experience. Thank you Alex!

Information
67 Photos
100 Comments
4.2 Rating
  • Address:10125 SW Washington Square Rd, Portland, OR 97223, United States
  • Site:https://www.jlrportland.com/
  • Phone:+1 503-230-7700
Categories
  • Car dealer
  • Auto parts store
  • Auto repair shop
  • Used car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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