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Cole Nissan Kia
1900 Flandro Dr, Pocatello, ID 83202, United States
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Cole Nissan Kia
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Sa
Review №1

This is the place to go to! Their service center saved us on a road trip (on a Friday afternoon) and repaired our car in record time. Their service is so good, I cant recommend them enough!Thank you so much for all of your help!Jeff, Sandra and our Kia Soul.

Ta
Review №2

I approached Nissan Kia trying to get myself out of an extremely high car payment on a 2020 Subaru Legacy. Joseph was amazing and found my family a much more affordable vehicle that was still safe and fun to drive. Our car payment went down significantly and were ecstatic!

Ke
Review №3

Awesome. Check in guys made it right with me. Refunded a warranty work. Great team at the check in desk.

Ki
Review №4

They are quality service and they treated us well while we waited for our vehicle.

Je
Review №5

Every member of staff that I had contact with was very friendly and courteous. They answered my questions clearly, gave thorough explanations of my cars features, and were very helpful during the financing process. I was very pleased with their service and will see them again.

Me
Review №6

We worked with Brian and it was fabulous! I always hate the pressure of buying a car, but Brian didn’t pressure at all. He listened to what we needed and found the perfect car for my family with a great interest rate. I hate car buying, but this was a great experience. And then, on top of that, he helped us refinance our other car for a MUCH better interest rate. Won’t buy a car from anyone else. Thanks Brian!

Ka
Review №7

THE best experience I’ve ever had buying a car! Everyone was quick to help and answered ALL of my questions. Loved that Kyle help me save money!!

Ka
Review №8

I am so grateful they found me an car due do low credit. Our experience with Joseph was great so helpful and made out little family so happy! Thanks again!Is there anyway you could post the photo you took of me and my family in front of our new car I would love to have that photo

Te
Review №9

I really appreciate Perry and Amy for helping me get into my new vehicle. Perry is a great guy to work with. He wasn’t pushing about putting me into a vehicle I didn’t want and was very easy to talk to. Amy did an amazing job getting the best financing possible... she even double checked the next day before submitting all my paperwork. Thanks to both of you! I highly recommend seeing Perry if you are shopping around for a vehicle.

Ka
Review №10

We are seriously over the moon with our new car.We spent almost a month researching the right car for our family and our needs. We traveled to Pocatello where we found our perfect match. We did take a lot of time debating and trying to decide if it was a good choice. We asked TOO MANY questions, took the car to lunch, Asked more questions and pulled the trigger. SAM was our sales rep, and he did such a wonderful job answering our questions and staying patient with us. They made this process painless and always had a smile on his face. He was always kind, respectful and honest. He delivered our perfect car.I waited over a month to make a review because I wanted it to be real and honest. I didnt want to make a review, and have something go south later on.But here we are, our baby still perfect and still no worries.SAM, thank you so much for taking an entire day to work with us. Thank you for not resenting my stupid questions and putting my mind at ease. We will always come back. You are amazing, your team is amazing and this experience has all around been the best buying experience ever.

Sa
Review №11

My recent experience at Cole Nissan was great! I initially had gone in for an oil change, and by the time I had left the service bay, my husband had found the Rouge to look at. Scott was attentive, and knowledgeable. He walked us through the different models and what they all included and their features. We ended up purchasing the Rouge and Scott was there from the beginning to the end. He never rushed us and answered every question from our trade in, to financing. When all was said and done Scott sat in my new car with me, set up my Nissan connect app, attached my Bluetooth, and showed me how to use the fob. He asked me multiple times if I had any questions, and if there was anything else he could help with. I am very satisfied with my experience from Cole Nissan.

Ji
Review №12

Used or new the car should come with 2 sets of keys, the manual and if the car has it, the key to locking lugs for the wheels. How much could that possibly cost you the dealer when someone is paying almost 30k for a car out of state. Thankfully I was not stranded on the side of the road trying to change my flat in the middle of nowhere. Could have been worse I guess but I do feel like I was handed the keys to a house but was not given the attic door key in this case... hmmm wierd

Ri
Review №13

Brain and Amy were very professional and courteous. I had an outstanding experience.

Sa
Review №14

I recently purchased a 2019 Mitsubishi Outlander Sport and worked with Joseph. He was truly receptive to my needs and wants in purchasing a vehicle. I felt like he genuinely cared about my ability and readiness to purchase this car. He understood that comfort is important in finding the right fit and did his best to show me what was within my budget. It was a smooth process once he helped me get through the anxiety of making such a big life changing decision. This is the place and Joseph is the guy to help you find your next upgraded vehicle. I didnt even think twice about leaving my 2005 Nissan Altima behind! I even got lunch on the house! It was an overall great experience and I am thankful to have made this purchase with Cole Nissan & Kia.

Ri
Review №15

Perry was very accommodating and easy to work with. He was very knowledgeable. He made the whole process smooth and easy.

Ra
Review №16

Scott day was amazing! He was not pushy or demanding. He wasnothing but respectful and polite!

Ja
Review №17

Brian is an amazing salesman! He focused more on what I wanted out of a vehicle instead of the selling me on the features of a car. He listened to what I had to say and found me the perfect car that also works with my budget. 10/10 recommend dealing with Brian! And Amy was very kind and I loved talking to her as we were filling out paperwork.

Ro
Review №18

We came to Pocatello Nissan and had the distinct pleasure of having Scott Day as our advisor. He went out of his way to find the perfect car that we were looking for. He was most courteous and professional from start to finish. Thank you so much Scott for your kind consideration and for making car buying smooth and easy. Pocatello Nissan is most fortunate to have someone of Scotts fine caliber representing it.Unfortunately, we dont remember the name of the finance person, but his initials are DB. Thank DB for your help and assistance.

Sh
Review №19

Thank you Brian #buyinfrombrian for helping my mom into a new car! She loves it snd is so happy.I didnt know Brian before this sell but now consider him a friend. What a fun and excellent human!

Ra
Review №20

We brought our Kia stinger in for a recall from Twin Falls and when we walked into the service department, Jason the service adviser, was very short and seemed grumpy. We felt like we were a pain for him to help, I then told him what we were there for and told him we also needed a key programmed while they were doing the recall and was not very happy about that either. I just got out of there as fast as I could the only thing that was good on the experience were the 2 salesmen that wanted to help us and they were very friendly. I will be taking my business to Boise from now on for any type of service needed in our car.

Ta
Review №21

Perry did an amazing job of trading in our vehicle for something even better than what we could’ve hoped for! Definitely recommend these guys if your looking for a car! They rock

Ke
Review №22

My visit was nice and went well talking to the sales person there. Only thing they could do better for me now is possible respond to my employment application or call me in for an interview. 🙏🏻

Ma
Review №23

This is my 3rd Vehicle I have bought from Cole Nissan Kia. (Pocatello Nissan Kia) The staff are all really great to work with.I had the pleasure of working with Scott. He was amazing to work with and made the experience go so smoothly! The follow up calls and texts from him were amazing! He has answered my questions and concerns within such a timely matter.I have taken my vehicles for all their maintenance in the past and will continue to do so! I will definitely be going back.

Br
Review №24

I paid them around $6,000 for a repair on my Xterra. And I had to bring it back a few days later. After picking it up for the second time, the same problem returned when I was 4 hours down the interstate. I had it fixed by an actual mechanic and haven’t had any issues since. I wouldn’t trust these chuckleheads to find my headlights.

Tu
Review №25

Was able to get right in without an appointment and was able to get repair done in a decent time.

El
Review №26

This was my first car buying experience and it could not have gone better. Perry Van Houten took great care of me, answering questions I didnt even know I had. I will definately be returning to Cole Nissan in the future and will be refering friends there as well.

Be
Review №27

Tyler the sales person was very helpful and efficient. I appreciated his kindness and how quick he was to help me find what wanted.

Jo
Review №28

Easiest experience in purchasing a new car. Kyle, our client advisor knew the vehicle well and answered all our questions.

ch
Review №29

Needed a deal fast and boom! A PLUS!

PJ
Review №30

Very friendly staff. I have been treated with the highest attitude by a service associate.They lose 1star because I got my car with dirty interiors after a regular oil change. They cleaned it immediately without any spare word after I pointed this out. However, this should not happen.

Li
Review №31

The Cole group of dealerships in Pocatello, including Cole Nissan Kia, is awesome! Yes, theyre topnotch as a car dealership--excellent service and support in helping you purchase and maintain your vehicle; but even more impressive to me is their involvement in and support of our community. Everything from other local businesses to the Girl Scouts of the Silver Sage, from city facilities and programs to our hospital and university, from nonprofits to charities to local causes, we can always count on them to step up and be there for our community!!

ma
Review №32

Excellant customer service!!!Scott(salesman)was very respectful,helpful.no one played games,the financial amounts were good for me.it felt like putting on a pair of old shoes-comfortable,with no stress.i had one issue,but it was dealt with and the response was exactly as it should have been.KUDOS

Pe
Review №33

Kyle is an absolutely amazing person. He helped us find a car we wanted, stayed in our budget, and answered every question we had. We came home happy with the car we wanted and would recommend Cole Kia to anyone. Of course I recommend talking to Kyle!!!

Ka
Review №34

They are wonderful they were fast putting a new engine in my car under warranty and treated me like they cared about providing good customer service.

Ma
Review №35

I just had the best new car buying experience in my life. I bought a 2021 Kia Sorento from Cole Kia in Pocatello and everything was perfect. Tyler Denney was a great help to me with my purchase and I appreciated hi help. The whole process was simple and clear. Great Job Cole Kia.

Ke
Review №36

Awesome people. Great service

Eu
Review №37

Great service. They treat you like their baby. They will constantly check up on you to make sure you are doing well! Love them. If you want to be pampered and still get the best, I mean the best deal and customer service go Cole Nissan Kia former Pocatello Nissan Kia.As always they come through with their commitment, even the bathroom was clean (see pictures)! What a complete stellar experience! All my cars will be coming from them!

Ka
Review №38

A very nice experience. Everyone went out of their way to make me feel comfortable. My salesman Brian was very knowledgable and in tune with all the vehicles he showed me. I will recommend the Dealership to everyone I know.

No
Review №39

Bought a car with this company a few years ago. I was never able to get my rear window defrost fixed. When they had the windows tinted on the car, whoever did the tint sliced the defrost wires on the back window. When it is cold and all the windows are frozen because I cant defrost them, makes for a good time. Great job on your inspections, boys!

Et
Review №40

Went in for oil change was disrespected and was over charged for a place that trys to pride themselves on good service I wouldnt recommend this place to Satan himself

De
Review №41

Scott was awesome! We told him what we wanted to get accomplished and he knocked it out of the park. We will definitely go to him in the future for our vehicle needs. Thanks Scott for your help and for helping us get an amazing family vehicle!

Sh
Review №42

Brian Christensen is a phenomenal salesmen. He took excellent care of us and made us feel like we were his top priority. We were so happy with him that we sent my brother and my niece to him and we all bought new cars within a week.Thank you so much! We look forward to #buyinfrombrian again.

Ha
Review №43

Told me one thing provided another typical car dealership.

Ta
Review №44

I went in all ready to buy the car I had chosen. Everybody was very friendly and was willing to help.

Ap
Review №45

Purchased a 2021 Kia Seltos from Coles, March 12. I shopped around at quite a few dealers and my purchase had EVERYTHING to do with our salesperson, Joseph! He was wonderful, patient, humorous, and NEVER pushy! I highly recommend before making a final decision: check out Coles, and be sure to ask for Joseph. You won’t regret it!

Ja
Review №46

I came into cole Nissan Kia back in December of 2020, I met Brian and I was very nervous because I knew my credit was low but he was so kind and patient with me so when I went back in February 2021 to finally purchase my car I did not work with anyone else but Brian. Once again he was the best person to help me get into a safe vehicle for me and my family I will continue to buy vehicles there from Brian! Highly recommen!!

Ba
Review №47

Brian helped us figure it out to leave with the car we wanted and went out of his way to do everything he could. We left with the car we wanted and had amazing service in the meantime! I highly recommend to anyone looking to trade in or get a new vehicle, they will help you leave with what you want and the service makes it so much less stressful! Awesome experience and we are thrilled with the new Jeep!

Ja
Review №48

Andrew Scott made my car buying experience one of the easiest, stress free experiences I’ve had thus far. Super reasonable, upfront, no hidden fees, or charges. Laid everything out on the table from the beginning and made my deal a no brained. I would 100% recommend going in there and buying a car from Andrew Scott.

Se
Review №49

Pocatello Nissan Kia was absolutely amazing. I worked with Scott who was extremely professional and very friendly and caring, he did everything he could to help get me into the car that fit my needs. I left the dealership confident that my needs were met and that I will be happy with my new car for a very long time. I highly recommend going to Pocatello Nissan Kia and if you get a chance I would recommend going with Scott day as your sales agent.

Ir
Review №50

This is the best place to buy a vehicle always talk to Joseph Gains. straight up shooter. He tells you the truth while another dealer lied about doing soft credit check. Joseph said right up front we do a hard credit check. That other dealer, is Hyudai that lied to me. KIA is a much better even though made in the same country. Cole Nissan KiA is really a good dealership. always talk to Joseph Gains. He will tell you like it is and he wont lie, hell he even bought me a soda. Talk to Joseph Gains very good young man, good head on his shoulders.

Ir
Review №51

It was a pleasant visit and James in the service department was very knowledgeable and made sure I left happy with all that was done on my vehicle

An
Review №52

Austin, Andrew, Sam, and Eric were exceptional in their customer service. When I first arrived they didnt have the vehicle I was interested in at the location yet. They apologized for the error, and put me at the top of the list to contact when it came in.On my second visit, the vehicle I wanted was there, unfortunately I couldnt take it home. Fortunately however, I did leave with an amazing Altima that I absolutely love.Austin and Andrew nearly bent over backwards to help me find and leave with a vehicle suited for me.Eric walked me through the paperwork step by step and made sure I understood everything before proceeding to the next piece of paper.Despite the time it took (I was there for awhile but its definitely on my part that it took so long), Im happy with the service I received and will keep this dealership in mind for my next vehicle.If you stop by this place to look and end up purchasing a vehicle, tell them Andrew Coll sent you.

Ha
Review №53

My husband and I went in there with a friend, to look at getting her a car. Scott Day was our sales rep. He was so nice! Floors were clean, and the associates were beyond nice! Scott deserves a raise! If youre in the market to get a car, this is DEFINITELY the place to go!

TJ
Review №54

I recently purchased a 2017 Nissan Altima I worked with Joseph and he certainly went out of his way to. I appreciate everything Joseph did for me to get me in that car and everyone there who helped. I will definitely recommend anyone that needs a new or used vehicle to go to Cole Nissan & kia.

mo
Review №55

My initial salesperson Kyle was very professional very informational. And caring about my needs. I appreciate the whole staff Financial staff and everyone there. Seem to let me know that somebody is there to take care of me. I really appreciate that in these times. I give the whole dealership a 100 and thank them very much. Thank you Pocatello Nissan Kia.

Na
Review №56

Called at 8:30am for oil change appt they had me in that same day by 10am. Great Service!

Ca
Review №57

Basic labor charge here is $125 per hour, suggest always asking for complete repair estimates including expected labor, have been surprised in past with final bill. Last experience was much improved, due to repair needed, staff provided a free rental for the day - of great help!! Restored confidence in this shop a bit.

an
Review №58

They were awesome. They got me exactly what I wanted in 24 hours. After dealing with 2 other kia dealers in my local area for over a month that gave me terrible experiences. Tyler and the team at pocatello kia made the seemingly impossible happen in only 24 hours. Made the experience quick easy and enjoyable. No pressure just got me exactly what I wanted. The way a car buying experience should be. Happy I made the 2 hour trip one way to visit Pocatello Kia they were amazing. If you are in need of a new vehicle take the drive and see Tyler Denney its worth it.

Ke
Review №59

It was amazing! Got me into an amazing reliable car with everything I wanted. Joseph is an absolutely amazing salesman!

Ly
Review №60

Great customer service! We felt like VIPs. Our salesman, Casen, was great and answered all our questions patiently and took care of everything. We love our new car and highly recommmend this dealership.

Ni
Review №61

Best experience we have had at a car dealership by far, we were there pretty late to get everything done, Brian and Alex had no problem with it! Got us what we wanted and what we wanted to pay! Thanks brain for being so awesome and playing hind and seek with our kids and helping us get what we wanted! 😁

Hu
Review №62

It was my first time buying a car, and I was very nervous about the whole thing, however the whole staff made it super easy and stress free! Perry was the one who helped me get into a vehicle and he helped me along the whole way. He made it super easy and he answered every question I had and made sure I understood everything. He was a huge help. I would definitely go back to them in the future for my next car.

Ta
Review №63

Took my car in to get the taillight fixed. They said it was a faulty bulb but I know for a fact it was the harness. We took a test light to it and saw there was no power going to the socket. Then they just unplugged the windshield washer nozzle instead of checking for hole in the hose (which is the real problem). They wait till after they do the repairs to tell you that none of it is covered under warranty. So then you have to pay them for their unfinished work. Then when I talked to the service rider on the phone he was very unprofessionaland was yelling at me. Thanks for being dishonest. I will never do business with them again. I bought the car from them last year you would think that they would try their best to satisfy their customers.

Br
Review №64

Service department is SUPER HELPFUL. They took the time to get my warranty issue identified, approved for repair under warranty, and fixed all in one trip. It took them an additional 30minutes of their time to get approval for the warranty because my vehicle is considered a Nissan commercial vehicle, and only certain pre-authorized dealers are allowed to work on commercial vehicles under warranty without a pre-approval. That didnt stop them from taking the time to get the approval. A dealer closer to my house wasnt willing to do this for me and told me I had to drive to Salt Lake to a commercial dealer for the repair. Kuddos to Cole Nissan for having a great team that is willing to go the extra mile for their customers! Thanks a ton!!!

Pa
Review №65

Awful buying experience! Definitely just feel like a means to the bottom line! Many surprises at the time of signing. Service department is a joke! Would not recommend to my worst enemy.

La
Review №66

CAUTION: I strongly advise that you do your homework before purchasing a used vehicle from Cole Nissan Kia. I test drive one of their vehicles multiple times and noticed it had a oil/fluid leak. I asked the salesman to have their service department look at it before I would purchase it. They told me it was from a loose oil filter after a recent oil change; however, the leaking fluid was different than engine oil and I later discovered that the fluid leak was coming from the transfer case, which was estimated to be a $1800 fix. I decided not to purchase the car, but asked if the mechanical issue would be disclosed to any future buyers. The sales team assured me that they would disclose it; however, it has been nearly 2 weeks and the cars listing has not changed and does not indicate that it has the fluid leak. My recommendation is that you do not go to this dealership underprepared and/or without take someone with you who knows/understands cars and whom will advocate for you.

Kr
Review №67

Scott Day the salesman did a great job!! Didn’t push anything on us. Didn’t try and sell us anything we didn’t want or need. Was very professional! Him and his team found the exact vehicle I was looking for and he went over and beyond to exceed my expectations! To the point that Scott personally went and got my truck 20 hrs both ways!!! That showed me the integrity of this car lot! We will definitely be returning customers!! Thanks Scott and TEAM!! We appreciate you!

Mi
Review №68

Brian Christensen was beyond helpful, I would highly recommend you speak with him or atleast get his opinion if youre interested in a vehicle. He did his best to get me a Vehicle that was within my budget, and didnt try and push me into anything I didnt want. I really felt as though I had been helped and not just Sold.

cl
Review №69

Brought my Mercedes AMG in for service at Pocatello Nissan recently and had a great experience! I trust David and his service team, they are exceptional, my service and inspection was done quickly and thoroughly! Normally I would have to take it to SLC for service but there are a couple Techs at Pocatello Nissan that are qualified on Mercedes so I didnt need to take a whole day off to get my car serviced! Thanks Pocatello Nissan Kia!

Sh
Review №70

Brian and Cason were so helpful throughout the ordering process clear to the delivery day of my Kia Telluride. They were great with updating me on delivery date and kept me in the loop on any changes that came up (delivered 4 months early!! ) The finance department was awesome to work and I will definitely be back . ALSO Brian in the service department was so awesome when I brought my Cruze in for maintenance! Thank you guys for a great experience!!

Jo
Review №71

Fred in service is excellent. He is very knowledgeable, answers all of our questions, and responds to our inquiries quickly. We really appreciate how Fred is able to provide a loaner car, so we can complete our other shopping and doctor appointments while our car is being serviced. Thanks so much, Fred!

Br
Review №72

Kyle was absolutely the most helpful, honest and friendly car salesman Ive ever dealt with. He was super knowledgeable and was able to provide me with a variety of car choices that fit my interest and even showed me care I didnt know Id be interested in until he showed them to me. He will be my first stop on future purchases.

To
Review №73

Just bought a 2012 Nissan Frontier and thought it would be a good idea to take it to Pocatello Nissan for my first oil change but I was wrong. They have a nice shop and waiting room but the service really is terrible. The first thing they did was try to upsell me and asked if I wanted a special air duct cleaning for $69. I declined but said I did want the cabin filter replaced. I brought my own oil so all I needed was the oil filter, gasket and cabin filter.Well, after it was all said and done, they handed me a bill for over $90!!! I asked the service guy why it was so expensive considering I brought my own oil?! He just looked at me and said that it’s because I told him I wanted a cabin filter so they put one in to the tune of $40 for the filter and another $20 to install it. But he supposedly didn’t charge me for the tire rotation or else it would have been well over $100 total!! Just plain ridiculous... You would think they would tell you before they try to charge you that much for a simple little service. All I could do was laugh as I walked out of there. If my Frontier ever ends up at a Nissan dealership again in the future, rest assured it won’t be at Pocatello Nissan & Kia!!

Do
Review №74

Professional, helpful, informative.

La
Review №75

Awesome to work with. Andrew was great! Tires and services for life. Cant beat!

Me
Review №76

BRIAN CHRISTENSEN was the Best! Super helpful and very knowledgeable. I left very satisfied with my experience and know they will take care of all my needs in the future.

Fe
Review №77

Had an oil change done. They top off your fluids, vacuum and wash your car as well. Made an appointment same day, and they were able to get me in fairly quickly. The service sales guy noticed the cotter pin in my key was sliding out and causing the flip key to not flip out like it was supposed to. He said they would take care of it. Dropped off the vehicle and got a call about an hour later. When I picked up the car, I noticed it was washed and vacuumed. Vacuum job was great, but the car wash looked like it was hastily performed and I could tell there were areas they didnt wash. My key hadnt been fixed either. Additionally, the work order and receipt reflected about 2,200 more miles than my car actually has. Which isnt a problem except the sticker in my car reads a lube interval far longer than it should be (about 2,500 miles more) and should any engine issues occur, it might void the warranty.In short, the service was good and fast. Obviously there are issues here due to the lack of attention to detail, but these problems are easily avoidable and perhaps something Nissan Kia Pocatello can improve on. And on a side note, the car wash and vacuum I know are complimentary (and so was the key fixing the guy mentioned) but I consider the dealer a place that should be the epitome of service, and as such will hold them to a higher standard... as most people do, due to the higher prices of service...

Pa
Review №78

Let me start by saying I have purchased a lot of vehicles from a lot of different dealerships, but I must say, I seriously had the best experience at Pocatello Nissan Kia. Andrew and the rest of the team are very professional and fun to work with. They set me up with the car I wanted and at the payment I needed. To add to my excellent purchasing experience, I found a minor issue with my car shortly after, and they worked with me to get it taken care of. This is the first time I can honestly say that I highly recommend car/truck dealership and I will definitely be back for my next vehicle purchase.

Ja
Review №79

They made such a mess changing my oil that it dripped all over my garage 2 hrs after they called and told me it was done. So much so that I thought the oil plug was loose and took it back and had them check it. The kid named michael that drove me home and also cleaned up my car afterwords was super nice and respectful he should get a raise.

Jo
Review №80

Brian did a great job answering all of our questions and working with us while we were looking for a new vehicle.

Au
Review №81

Decided to order our telluride through these guys rather than dealers in salt lake that had premiums or forced dealer add ons tacked on. Everyone we dealt with was great, Tyler and Amy, thank you for helping us with our new ride!

Du
Review №82

Friendly staff, good deals, nice environment, very nice cars and trucks. I will recommend to my friends and family!

Em
Review №83

Awesome and friendly staff!!! Especially Brian Christensen he helped me get a car that would satisfy me and work for my situation. He was very understanding and made sure I got a car off the lot that day. For anyone looking to buy a car especially first time buyers, Brian Christensen is the guy to go to!!!

Te
Review №84

Met my expectations and beyond, does an excellent job. Deserves an A

Ch
Review №85

Dropped my car off for service and the service department did an amazing job. They did everything I asked them to do in a timely manner and were very courteous and kind!!! Thank you for going above and beyond!

Je
Review №86

Update: the engine is toast and wouldve been caught if they had even changed the oil. Talked to the manager Craig and was reminded they only care about your money.Avoid buying used vehicles here. Purchased a truck from them that died in less than a month. 1000 miles after the purchase my truck is now an expensive lawn ornament. Ive tried to talk to a manager but theyve never called back. Waste of my time and money to buy from them.

Ti
Review №87

I had a great and amazing experience here at Kia!! They went above and beyond what I asked for. Tyler Denney was my sales guy and he was really low key and just down to earth. Not pushy or anything just a great guy! Also the other guys at the dealership were just awesome. Alex was such a great help and just kept going above and beyond to help me and get me into my car. Just an overall wonderful experience! I would recommend anyone to them.

An
Review №88

Took my vehicle to Pocatello Nissan Kia got service after a bad experience with the dealer I bought it from and I’m glad I did. The first service guy that I talked to was pretty rude and just ignored my concerns, but Fred in service helped me out, listened to my worries, and alleviated my concerns. He really did work with me and made me feel comfortable. My car is running awesomely and I will bring it back to Fred to help me with my vehicle maintenance every time! He’s awesome!

er
Review №89

Scott worked hard to make sure my experience was top notch!

Da
Review №90

Seriously the best place to buy a car, wife and I drove from Idaho falls just to see Sam, he’s the best ever! Super recommend. So kind and listened to what we wanted and needed, and of course to what we could afford! We bought 2 cars in 2 months from them. They are just so amazing to work with! I got my dream car and I couldn’t be more grateful Thank you Sam, Alex and Eric. You guys are the A team for sure!!!! Any one looking for a car this is the place! Sam, again thank you so much for caring and being patient and helping me get what I truly wanted!!!

Da
Review №91

Great place and people to talk to about cars and trucks

Ke
Review №92

We went into Pocatello Nissan Kia and they treated us like family from the moment we walked in. They heard our needs and did what they could to meet them. We will definitely use Pocatello Nissan Kia for all of our future vehicle needs and everyone should definitely walk in and meet the staff just to witness how incredibly loving and welcoming they are. You will not be disappointed.

Da
Review №93

Brian was our car salesman and he was fantastic! Knowledgeable and completely personable. Never felt uncomfortable or pressured. I didnt think I would be able to qualify but he was able to work with me and figure something out! Go see Brian!

Be
Review №94

This is a great dealership! Super friendly and knowledgeable staff who are concerned about the needs of the customer. There was no pressure to make our purchase whatsoever. They clearly understand the importance of repeat business!

Sh
Review №95

My experience was actually great here! Andrew helped me trade my car in and get me into another vehicle super fast and easy! Highly recommend this place to anyone looking for a great car buying experience!

Ke
Review №96

The people there are awesome they do care about you. The salesmen went and cleaned the car while we were with the finance guy. Dont see that everyday. I will be going back againWe went back and bought another car from them and went back to Andrew he really cares about the customer another great experience. Thanks again

sa
Review №97

They dont respect your time after 4 reminders for their appointment I sat there for 40 minutes with no assitance as a manager and the sales man I had an appointment with (joseph) helped a walk in 4 other sales men were standing by talking and did not offer assitance until after I left glad to be taking my business elsewhere

Af
Review №98

Unbelivable service department. We were heading out of town for a family vacation when all the sudden our check engine light came on. We called up the service department and they instructed us to come straight down. They had our car in and out, it it seemed like minutes. Just a bad sensor, but what a great team. Thank you guys so much!!!!!

Am
Review №99

I just purchased a car from them. 12 days after the purchase, my car wont start, the radio doesnt work, it sounds like a fog horn going off and they wont do anything about it. I will never be going back. They dont even have the decency to look at it for free, they wanted to charge me $150 an hour to diagnose a problem. Now its going to be a $1700 fix.

Mi
Review №100

If you’re looking for fast service, knowledgeable salesmen, and an amazing car buying experience, go to Pocatello Nissan Kia! Everyone over there is absolutely amazing and made me feel completely comfortable! My salesmen was Casen Dawson and he was absolutely amazing and incredibly friendly! Ask for him when you call!

Information
100 Photos
100 Comments
4.4 Rating
  • Address:1900 Flandro Dr, Pocatello, ID 83202, United States
  • Site:https://colenissankia.com/?utm_source=googlemybusiness&utm_medium=organic
  • Phone:+1 208-232-1062
Categories
  • Nissan dealer
  • Car dealer
  • Kia dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Offerings
  • Oil change:Yes
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