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Kin-Ko Ace Hardware
24604 Lockport St, Plainfield, IL 60544, United States
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Kin-Ko Ace Hardware

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Ro
Review №1

Girl working register wasn’t very friendly and not helpful. I questioned why the pallet of fertilizer in the middle of isle has no prices on it. She said I don’t know, it should be. I said well it’s not and how do I know price or if it’s on sale or not. She really didn’t seem to care. Oh well, I guess I will just go to the other ace on other side of town.

Ka
Review №2

Very helpful, friendly & very knowledgeable. Ive been coming in with my problems for almost 20 years. I have always left happy & satisfied. Thank you.

Ma
Review №3

Clean store and organized. Pretty well stocked. The staff is nice and helpful

Br
Review №4

Got several key copies made, and as usual they didnt disappoint. Been a staple of this community since we moved in decades ago.

Ap
Review №5

Awesome staff. Very helpful knowledgeable and friendlyThank.you

Ke
Review №6

Well stocked store. Found everything I wanted at good prices.

Be
Review №7

This place is awesome! The people are so helpful and very good with all the customers.

Ho
Review №8

A bit $$ but usually have it without having to go to menards or depot for 1 thing.

St
Review №9

It used to be 20 years ago that you could walk into an Ace Hardware describe your problem, and they not only knew what you were talking about, but how to fix it. They would walk you over to the isle where what you wanted was located, and give you advice on what to do on the way there. This doesnt happen anymore, I was assured by an employee that I and the internet were wrong, that hed never seen the part I was looking for, and that they had none in stock. Of course the internet was right, they had several in stock, and I wont be back.

ap
Review №10

Big enough to have most of your needs and small enough to get your questions answered.

Ju
Review №11

Good stuff, has stuff you would want from a hardware store. Had my compressors PRV.

An
Review №12

Great place. They have a lot of stuff for a small store. The help is pretty knolageable.

Ja
Review №13

Not a lot to say. its a hardware store

Cy
Review №14

Dont go there to have copies of keys made. Had 3 made. Not one of them work

Ma
Review №15

Very. Helpful. to find what I needed

Ol
Review №16

The salespeople were so helpful and very friendly! Thanks guys, the remote worked perfectly!

Ju
Review №17

Wow what a great hardware store. The staff is so helpful and knowledgeable. This is the way a hardware store should be, not like a big box store were it takes time just to find someone to help you. The selection of merchandise is great with a little of everything that hardware stores should carry. They even carry things that cant be found in most stores anymore.

Ga
Review №18

Friendly. Helpful knowledgeable staff well stocked store

Ri
Review №19

Nice greeting upon entry, very helpful. Got what I needed quickly and back to work.

M
Review №20

Friendly and helpful staff! Always a great shopping experience. They always have what I am looking for.

Ni
Review №21

Courteous and knowledgeable staff ready to help

CD
Review №22

Priced high on all items, always out of stock

Lo
Review №23

Brought screens in to replace and they did a wonderful job. Dealt with 5 employees during two separate visits and they all were excellent. If one couldn’t answer my questions they immediately had someone else help me. All very helpful.

al
Review №24

Clean and very organized.

Ry
Review №25

When I go in it reminds me of when I was a kid and going on with my gramps, and the still have that same friendly neighborhood curiosity

Ri
Review №26

Very nice people very clean and organized.

jo
Review №27

Great place to get stuff you need. Friendly service. A little more expensive then the big box stores but faster.

De
Review №28

Employee has no clue...... Thank goodness I walked around long enough another wandered from the back and ignored me, but Im no quitter! I asked! They did not have what I needed. He knew what I was asking for. Store is super clean. Over priced. Minimal items. Good if you need a fast item that is really basic.

Bi
Review №29

What a great place and wonderful people. I had a unique problem and they worked with me to resolve it. Be sure to stop there for your hardware needs.

Ca
Review №30

I love Ace, so much better than big box stores

T
Review №31

Friendly staff, convenient location, for the most part has items in stock that we came in for. Decent sales and coupons offered frequently.

Jo
Review №32

They have a good selection of hardware and some discounts for card holders. Fair prices.

Li
Review №33

Great customer service

Ti
Review №34

Be very careful when you buy anything from this ace I bought some caulk and it was rock hard ! so I took it back for exchange and all the other shelve stock was just and hard and I got looking around and pretty much everything in that store is old stock by years ! hint look at the packaging and if it looks a little yellow its old.

To
Review №35

People are really helpful. Grat advise to help on your project

Te
Review №36

Good place to shopThey always seem to have what I need. Helpful staff. Its much more convenient than the big box stores.

An
Review №37

Love this store. Has everything. Team members are friendly and very helpful. This is my #1 store to go to for all useful items. (And then some)

An
Review №38

Have what you need at a great price and great staff

Li
Review №39

I go in there on average about once a week. Every time I go in, I get the BEST customer service! It doesnt matter who is helping me, its always top notch! Every. Single. Time!

Ru
Review №40

They have a wide selection if just about everything. Housewares, paint, car care, lawn care, hardware items, tools, patio furniture, snack foods, voice activated light controls, garden items, grills, cabinet shelf paper, area rugs. Friendly staff waiting to help you.

Ma
Review №41

The place to go for all your home needs

St
Review №42

Service was only ok this time

Du
Review №43

Small town feel, friendly staff.

an
Review №44

I hate leaving a negative review for local businesses, but Im hoping they take these to heart. I dont like big box, but this store makes me shop at menards despite Ace being 2 blocks away.My biggest gripe is the complete lack of organization, and poorly stocked shelves. There are tags that associates have told me are years old and so the prices arent right. or they are for items they just dont carry. Im always asked if I need help finding things, but I have started to say no because they never know where the things are, either.I still shop here on occasion, but I really hope they get their stuff together so I can shop more. Considering the amount I have spent and need to spend rehabbing our house downtown, Id like to see my money go to a local business, but at this time, if it isnt something ubiquitous like a paint brush or roller, I have to go to menards.

Bi
Review №45

Great for the in and out hardware trips

Mi
Review №46

Great place friendly helpful staff. I like the local feel!!

ge
Review №47

They are always very helpful. Had some glass cut on two different days and it was cut perfectly.

Ni
Review №48

I had a unique set of keys that I needed spares for. All other places in town were unable to make copies. Kin-Ko Ace made multiple copies (that worked!) without any problems.

Ky
Review №49

Vary nice people good place yo go an get stuff you need

Re
Review №50

Friendly and efficient staff.

Pa
Review №51

Best staff. Very helpful and knowledgeable.

Ha
Review №52

Great customer service. You dont get this kind of service at a big box store.

Je
Review №53

Didnt buy anything but 5 starts for customer service. I am DIY illiterate and Lydia was a HUGE help and actually spoke to my dad on the phone to try and find me what I needed. Will be back to get as much as I can here!

Ti
Review №54

They helped me find what I needed. The staff is helpful

Da
Review №55

Store carries craftsman tools, bit apparently does not honor the lifetime warranty. How very convenient.

To
Review №56

Helpful staff

Jo
Review №57

Best hardware store in the area beats Menards for knowledge that workers have.

St
Review №58

They used to stock a lot more items than they do now. Half the bins and shelves are empty. Dont know why.

As
Review №59

I went in there once. And Sarah was the one to help. Shes the best.

Du
Review №60

Always ask if you need help and the best part is they give you the help you need not just what they want to sell!

Am
Review №61

What a wonderful group of employees. They worked with me to find a solution, with a smile.

Jo
Review №62

The service and knowledge of the people is always great at this ACE.

Be
Review №63

Nice place, helpful staff!

Mi
Review №64

I waited 50 minutes for someone to help me in the paint section.. they only have one girl working in the front. I will not be coming back to this location.

Ry
Review №65

Very helpful and friendly staff. Always can find what I need!

Ha
Review №66

Always what I needed

Jo
Review №67

Friendly place that has what we need!

Ma
Review №68

Always helpful, love this place

Br
Review №69

Nice place

Br
Review №70

They have friendly hardware folks

Ra
Review №71

Always has what I need.

E
Review №72

Great place

Wi
Review №73

You need their get

Da
Review №74

Nice place, friendly

J
Review №75

Very helpful

Wi
Review №76

Great service

Al
Review №77

Not a great selection

Ga
Review №78

Good

Information
13 Photos
78 Comments
4.5 Rating
  • Address:24604 Lockport St, Plainfield, IL 60544, United States
  • Site:http://www.acehardware.com/mystore/index.jsp?store=04300&cid=localstore04300
  • Phone:+1 815-436-3107
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–6PM
  • Friday:9AM–5PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • NFC mobile payments:Yes
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