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Courtesy Chevrolet
1233 E Camelback Rd, Phoenix, AZ 85014, United States
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Courtesy Chevrolet
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Gl
Review №1

Courtesy has been top notch! Garrett was the salesman that I dealt with, very cool guy. Extremely informative and transparent with the whole process. Joe in financing did a great job getting me set up with a budget friendly lender warranty info and everything else. I returned back a week later and sold my old truck back to courtesy, with this process I dealt with Rafael. Again cool guy, easy going, they made a good offer on the spot and I was on my way. Really was impressed, I will absolutely be back once the time comes.

Ye
Review №2

Love this place!! Montana is awesome and his team members are great! My visit experiences are always the best. Every time I come to do my oil change i get the best personal care, both for my car and myself, its like Im the only costumer of the day.They assign someone specially for your car. This person is almost always the same person, so everytime you drop off your car, the person is already familiar with you and the car. Very happy with their service.Highly recommend!!

Be
Review №3

If you are looking for a vehicle. Courtesy is definitely a great place to buy a vehicle! We’ve been coming here for the past few years to get our vehicle and Ernie Hernandez was the salesman, and he was very nice and helpful! He helped me get the vehicle that I wanted and he went above and beyond expectations. Dora from finance and Ernie Hernandez the salesman gave us a good deal with the vehicle that I was interested in. At the end of the day, I was satisfied to leave the dealership with a brand new vehicle. So I would recommend them both Ernie Hernandez and Dora if you are in need of a vehicle.

Ge
Review №4

I was looking for a truck and met Carla Cadet and Garrett Johnson who helped me. After test driving a Colorado I saw it still was to large a vehicle for me. Garrett asked if I might be open to something a little different and he showed me a Trailblazer. It had more area to haul than my trade in and had other features that interested me. The Trailblazer was a better fit for me. I got a great trade in value and Garrett worked to get my payment within my affordable range. Carla answered or got answers for me and was a calming presence during the whole process. Marty gave me a competitive price on my Insurance so I switched! Thanks Courtesy Chevrolet!

Ph
Review №5

Ernie Hernandez turned a bad car buying experience into a good one. I won’t mention which Chevy stores I visited prior to inquiring on-line with Family Owned Courtesy Chevy, but I pretty much went all over the valley. I then got a hold of Ernie Hernandez. He was pleasant to speak to on the phone, very professional and answered promptly to a few questions that I had. I met up with him at the dealership for an appointment, and he was just a pleasant in person. As genuine at they come for sure! Sold sold sold!!!!! Thanks Ernie Hernandez for the amazing experience. You will for sure be getting a ton of referrals from me.

Ar
Review №6

We had a great experience with Courtesy Chevrolet. The whole team was friendly and accommodating. Brandon and Garrett were great to work with and were willing to ensure that we felt satisfied with the purchase of our new Jeep Wrangler and the value of our trade in. It truly felt like a family owned business experience. Highly recommend.

Al
Review №7

I was kinda nervous going into the process of buying another vehicle, I bought my first car about 2 years ago and me being a first time buyer at the time with little credit history my overall monthly payments was more than I needed it to be. My salesman was Misael M. and he exceeded all my expectations going into trading in. He made everything make sense and didn’t pressure me into buying something I didn’t want. He took the time to help me find the vehicle to best fit me with a payment that I am comfortable with. The next time you are in the market for a vehicle make sure you stop by Courtesy Chevrolet on Camelback rd for the best car but experience!

Ba
Review №8

Garrett Gaffney Did such a great job helping me out with my next car. I was really hesitant to trade out of my current because I really loved it it was just getting kind of high miles. I was extremely impressed by his level of service he always kept a positive attitude and kept the interaction fun with jokes and really cared about what I had to say.All in all 10 out of 10 experience.

Ja
Review №9

Amazing service!! I was having a little difficulty with some understandings in sales at first but luckily I was helped by Angel Mercado. He made the process so much smoother and I couldn’t thank him enough. Such a great young man and a good salesman, Courtesy Chevrolet is very lucky to have him!

Le
Review №10

Hector Bastida was extremely helpful and pleasant. My husband and I were looking for a certain model that unfortunately was not in stock (because of supply issues) but spent his time talking with us about potential options in the financing offer that they were promoting. He made us feel relaxed and not pressured to purchase right in the moment. It made for a comfortable experience with Courtesy Chevrolet.

Ar
Review №11

I was completely astonished by the customer service and knowledge of cars from your Salesperson Carla. The way she walked me and my partner through the process and satisfied our question was just amazing…I’ll totally recommend your location to our family members when they need a new car, Carla is just an amazing salesperson.

ma
Review №12

I have now purchased 2 cars in 2 years at Courtesy!! The staff is excellent, especially Jesus Ruiz. Jesus went above and beyond providing me with the best service. He is a polite, genuine nice young man. I bought my 2nd car because of Jesus and the service and attention he provided us. I will be purchasing all my future vehicles from Courtesy!

St
Review №13

Courtesy Chevrolet is the BUSINESS!I came in feeling exhausted physically, mentally, as well as emotionally, from visiting six dealerships across the valley in the past two days. I was disappointed in myself for wasting my time with others, Ernie and Carissa were BEYOND amazing!!.. From the initial phone call, to the appointment, test drive, break down of payments, to the ability to accommodate to special and unique circumstances, plus the professionalism, and customer service was beyond ANY car buying experience Ive EVER had.. My mom is elderly and they have made this experience for her as painless as possible.. They go above and beyond to try and help you with what YOU want, not just for money in their pockets,... Courtesy Chevrolet had me sold by the way Ernie and Carissa treated me... and was considerate and patient to our circumstances.. I am grateful for and have the upmost respect for individuals who not only do their job, but unnecessarily go above and beyond to give the customer what they want... Thank you, Thank you, Ernie and Carissa, and thank you Courtesy Chevrolet for hiring these two! they are the BEST!

No
Review №14

Great place! My man angel hooked it up for me! Best service possible and would definitely recommend, if anyone needs assistance with anything go let angel know he’s gotchu for the best possible interest out there🤝

Ti
Review №15

All around great experience. Brandon was very helpful and took time to make sure I was happy. He also got me drinks and a snack when the day starting getting busy and I had been there for awhile. In addition he was also training a new employee and doing a fine job. The staff was friendly and helpful. I really like the new Spark automobile I purchased and will tell everyone my positive experience there on 10-4-2021. Thank you. Timothy Stamper

Ro
Review №16

Courtesy Chevrolet has been by far the best dealership I’ve been to. Great deals, Ernie Hernandez helped me find the vehicle I desired. Thank you for this experience I will be coming back soon!

Hu
Review №17

Great experience, Tyler helped me out as well as, Joe the sales manager. Got me a good deal on my trade in and good deal on an awesome car. Very kind and patient; no pressure here. Highly recommend.

Jo
Review №18

In for service. Afterwards, my original battery was dead when I went to leave. It was almost 4 years old. They took my vehicle back in and installed a new battery, and I was ready to go within 20 minutes. Jason was very polite and efficient. Only complaint was the high price for battery and installation, but that is true of all dealerships, in my experience. And, the warranty was only for 30 months. Would have thought for the price, the warranty would be 36months.

Br
Review №19

Let me just Start with saying my experience was amazing Oscar Castro takes all the credit for ensuring my questions and concerns were addressed. Shout to Oscar for the smooth Transaction I really appreciate his work ethic and drive to satisfy customers.

Mi
Review №20

Oscar, by far the best salesman there is here at Chevy Courtesy! Hes very courteous and kind to his customers! I recommend going with him once you pull up to Chevy!

Pa
Review №21

I had a great experience with the staff. They were all friendly, supportive and helpful. They get an A in my book for customer service. I will keep coming backI say, shame on you to the American Automobile industry for over-inflating prices during a housing bubble. Do you even use humans in your factories anymore?I doubt it.

Ed
Review №22

Love this place. They always provide the best service and the people are great. Angel Zuniga helps me out and he makes the process so much easier and keeps you well informed.

Me
Review №23

Courtesy definitely is the best place to purchase your new car or truck. I went to a couple other places in the past. Everyone works so well with each other and surpasses your expectations. I am so impressed that at the end someone walks you through your new vehicle. Other places dont and you never know about the car and what it offers. Great job to everyone who works at Courtesy Chevy you are AMAZING!!!

Ni
Review №24

Yesenia Briones was so much help! First time buyers and she helped make the process fast and easy. If you ever need help i really recommend her!

Fa
Review №25

Had a collision and my SUV was sent to courtesy Chevrolet for repairs. I was amazed at how painless and little time I had to spend on getting my vehicle corrected. Had three visits with the company and everytime it was simple and out the shop within 10 mintues. They are very professional and courteous and get the job done right. Definitely would use them again if needed.

Ro
Review №26

Great service except they tried to sell me a brake fluid and power steering fluid flush. I just had both of those services done about 3,000 miles ago… That kind of behavior doesn’t build trust…

In
Review №27

I was helped by several people, they all made experience simple, and pleasant compared to other dealers I have been to. I had originally went to the dealer to try, and get a price match on a Truck I wanted. Although I was not able to get the price match, I believe they made sure they can can give me all discounts possible. I worked with John Griffen, and his manager Joe; they were easy to reach for the most part. They made sure to communicate when I had concerns, and even offered some other solutions. Thank you for your help, I hope I continue to enjoy my vehicle.

Er
Review №28

I called and set an appointment for service on a recall. I spoke with Samantha Gregory and she was great! She set up my appointment around my schedule and everything went smoothly. Montana greeted me for my appointment and was very friendly. The techs were quick and efficient and quoted me on other services while there. Great service all around here!

Ly
Review №29

We had a great experience at Courtesy Chevrolet! This is our second purchase at this dealership and they made each purchase effortless and uncomplicated. Lamar and Shola were helpful and helped us to walk away with the vehicle we wanted. We are very appreciative for everything they did to help us in the purchase of our new truck. Thanks again!

Ju
Review №30

I went to this dealership recently and had the pleasure of working with Angel Mercado. He was extremely polite, energetic, and passionate while helping look for the best fit of a car and price. He worked diligently and was working his hardest to find flexible prices that worked for me. By far the best cars salesman I’ve worked with and will be going to him in the future.

Ed
Review №31

Lamar was such a phenomenal sales rep. He addressed all my concerns and needs and made sure that I was fully comfortable with the purchase. He went above and beyond what he needed to do and his personality brighten my very long day. I would definitely go back to Lamar for my next vehicle purchase.

Br
Review №32

Pretty disappointed. $900 / 3 day repair, which included oil change. I would expect some basic service! You know, tire pressure, fluids, maybe a clean car.... certainly didnt check tire pressure, so Id bet there was no Multi point inspection as stated on invoice. Definitely no documentation of any inspection. Got a dirtier car back than I dropped off.Last time they did my brakes and I was spewing brake fluid for a month. Im guessing some rookie didnt have any experience bleeding brakes. I should have trusted my instinct to not go back.I used to think it was good to bring your car to a dealership once in a while. Guess thats not true anymore. Not this dealership anyway.Only reason they got 2 stars is because Dallas, the Service Rep. was courteous and kept me pretty well updated on progress.

Se
Review №33

Smooth, friendly, honest, amazing experience buying a new car. Id recommend Courtesy Chevrolet to anyone looking for a new car. From shopping to paperwork, the staff was incredible.

Mi
Review №34

Angel Mercado is a great salesman! Super helpful and very resourceful. Will definitely be working with him again.

Su
Review №35

Staff very thorough, accommodating and personable! Loved Dallas my representative, she is awesome!! Thank you Courtesy Chevrolet for the positive experience :)

An
Review №36

Angel has been my tech since I purchased my vehicle. He is always very kind and courteous. After every visit he makes sure to run down of what what was done to my vehicle, what came up during the visit and how to proceed from there. I recommend Courtesy Chevrolet to anyone. We even went back and purchase my daughters vehicle with them through Gustavo another great sales person. Im truly satisfied!

Ad
Review №37

Love the way we were treated best customer service ever. Have bought several vehicles from Courtesy Chevrolet and always been this great when it comes to customer service.

Ju
Review №38

Came in today and met a nice salesman for once. Ernie Hernandez gave me all the information I needed to make my decision. Thank you

Ta
Review №39

My experience was incredible I went in just wanting to get an idea what I can get and left with my beautiful new car. And my salesmen??? Omg Justin was incredible and knowledgeable on every car I wanted information on. I constantly recommend this place and refer them to Justin. 5 stars just isnt enough. Thank you again 💓💖💗💛💕❤💓

Ne
Review №40

Yesenia Briones helped me out so much! First time buyers and she helped make the process fast and easy. Definitely will recommend to family and friends!!

Is
Review №41

Have always had a good experience, nice people and make buying a car easy and fast like it should be. I was helped by Yesenia Briones, outstanding staff!

Sa
Review №42

Love this place! Oscar gave me affordable deals and was patient enough to show me around! Love my new truck!

Yu
Review №43

This camelback location was amazing ! They were honest, & very fast. I will never go anywhere else besides this location. They didn’t make any mistakes on my paperwork, we told them what we wanted and what we could afford and not ones they tried to (bull****).

Ri
Review №44

Horrible experience. I have bought my last purchase from Courtesy. Never again will I do business with Courtesy. I was shopping around for a Tahoe. Nobody in town had one. Out of the blue I get a call from Courtesy Chevrolet that one became available but I had to get there today. I told them I was on my way but 70 miles away. Sales guy said no problem that if I was there by 5pm it was mine. I told him I would buy it sight unseen and knocked out the credit app. I made the 70 mile drive in traffic and arrived at 4:45pm. I checked out the Tahoe for about 10 minutes and a kid came out to take it to detail and said it was sold. I thought he was referring to me and they were detailing it before I got there. The sales guy I spoke with never came out. Eventually a manager came out apologizing that they just sold it. No empathy at all as I started questioning him about it and the things they had promised me to get me on the lot that day. I told the manager I had submitted my credit app and said I would buy it. There again was no empathy but a half hearted apology and shrugging shoulders. He said My General Manager wasnt holding it for anybody and he wanted it sold as soon as possible. This again after the salesperson said he had approval from this same joke clown GM that they were holding it. Long story short. Courtesy Chevrolet jerked me around. I then walk across the street and an hour later I was rolling off the the COULTER GMC lot in a brand new Yukon. Here are pictures of that beauty in the showroom and again in my driveway. Good riddance Courtesy Chevrolet. You suck.

an
Review №45

I want to give a huge thank you to Ernie for his service! He gave us his undivided attention, and made sure all our questions were answered, and we walked out with the car we wanted! If you go to courtesy chevrolet, please ask for Ernie! :) Highly recommend!!

Al
Review №46

It was an all around great experience. Although I didn’t trade in my vehicle, Nick was very knowledgeable and answered all my questions. When he personally didn’t have an answer, he made sure he found the answer before I left. Definitely will give a heads up that Courtesy is the dealership to shop at.

Do
Review №47

Greeted by a salesman, and when I told him I was just taking a quick peek, he left me alone....huh, Whata concept.

ax
Review №48

Ruben L gave my dad and I an exceptional service! He took us on a test drive and he gave us an excellent deal in our vehicle.Cheers to the your good customer service Ruben and thank you!

Ya
Review №49

Ask for Ernie Hernandez if you want to purchase a vehicle he will answer all of your questions and make you feel comfortable to buy from him! thank you so much Ernie

xR
Review №50

Love this place!! My visit experiences are always the best. I bought the car and they offered free lunch. They treated me so well. Then I come so often to do my oil change and their treatment is so awesome. they get you something to drink and make sure your comfortable. They assign someone specially for your car. This person is almost always the same person, so everytime you drop off your car, the person is already familiar with you and the car. Very happy with their service. I moving and hope to find this.type of service somewhere else. which is hard to find.

Ca
Review №51

I had a great experience here, the employer named Carla took especially great care of me! She was super helpful and patient, I’m beyond grateful she was there to help.

De
Review №52

I had taken my vehicle in because it was leaking and overheating. The customer service was impeccable. I unfortunately had to take it back for the same issue but because they are so amazing the guarantee their work and fixed it again for nothing out of pocket. They were very accommodating and this is the best experience I’ve had with any dealership/service department ever! Dallas is the coolest and the diner has the best people working there. Thanks guys!!!

Mi
Review №53

Jorge was very helpful and timely with e-mail responses. I also really appreciate how clean my car was inside and out. I do want to follow up with Jorge and ask him what they use to clean the dash. The repairs done look amazing and the overall customer service was stellar.

Be
Review №54

Thank you Alonzo for your help and support and guiding me to where I needed to be I will be back if I decide to buy a Chevy or another general motors vehicle in the future!!

Ch
Review №55

Oscar Castro at Courtesy Chevrolet is the best in the valley had a very good experience buying my new truck he help me find the right one.

Ad
Review №56

Shout-out to Yesenia Briones one of a kind worker!! Helped me get what I was looking for! Highly recommended!!

Jo
Review №57

We were in the area of the dealership. Decided to stop by, because we wanted to find out how to pair additional cell phones . A customer service representative came out to our vehicle and showed us step by step how to do it. Secondly wanted information on what it would cost for a second key fob, and what it would cost to upgrade the entertainment system. A serviced adviser helped us with both requests. Thirdly we needed copies of our sales agreement, this was also taken care of. We feel like part of the family at “Courtesy Chevrolet

Ja
Review №58

I recently had the pleasure of visiting Courtney Chevrolet and was helped by Angel in sales. He made the whole experience a cake walk and I can’t see myself going anywhere else for service and to purchase a new vehicle. If you plan on stopping by anytime soon, make sure you deal with Angel! He was very knowledgeable and never stopped smiling!

He
Review №59

Great place for a first time buyer of a new car! Great experience and everyone that I talked to was super nice and got me to my price range I could work with! Best person to go to is Tyler Bell best sales man, very very patient when it came down to buying gave me plenty of time to think about my decision

Gr
Review №60

Just bought my third truck from John Griffin at Courtesy Chevrolet and once again I left knowing I got a great deal

as
Review №61

Jasen Kehe made the process nice and easy. He was friendly & professional. He made sure to offer a beverage from the cafe & show me the waiting room since i would be waiting about 1.5 hours for the completion of my car! Thank you for the great service

Ch
Review №62

I came into Courtesy Chevrolet because I had a flat tire.They found that it was a nail that caused a flat tire and they fixed the tire itself which I thought was absolutely awesome I didn’t have to buy a brand new tire.Montana and the tech guy that serviced the car were awesome we were kind they completed their job and if I went

ma
Review №63

I know I can always count on great service at Courtesy Chevy , thank you for always being there when i need you .

Br
Review №64

I had a really good time a courtesy Chevrolet I got to work with Carla and it was probably the best sales person I’ve talked to in a while so thank you for your service Carla😁😁

Da
Review №65

Is always easy to schedule my vehicle maintenance and they complete it within the time they say.

Me
Review №66

It was a breeze. Staff was very courteous and the office was welcoming. The process from start to finish was made super easy! I was impressed at how fast they had my vehicle fixed too!! Thank you Maria and Jorge!!

Is
Review №67

Everyone was very nice. I felt really good after our purchase. The process was fast and I loved the way everyone was very upfront about everything.

Be
Review №68

Angel Mercado is hard working and strives to be the best that he can be, he has shared many stories at Courtesy Chevrolet. He is passionate and knowledgeable in what he does. If you ever go to Courtesy Chevrolet make sure you go to Angel Mercado he will not disappoint.

Ve
Review №69

Unexpectedly my truck was having issues. Thank goodness we were able to get it to Courtesy Chevrolet Service Dept since we were from out of town. Montana was wonderful in getting my truck in since it was close to closing time.He kept in touch by texting me from beginning to end. The next day my truck was fixed and ready to go.A big Thank You to Montana for his professionalism and the Techs for fixing the issue. Keep up the Awesome work!

Me
Review №70

Carla was AMAZING, was so patient with us and so so understanding. 100% recommend Carla!!

Ky
Review №71

Angel is amazing! He’s a very good people person and a super hard worker. He is very understanding and helpful!!!

Ap
Review №72

Noah was great. I was a little concerned because my last experience at the dealership was not good and this was not starting off well. I had set the appointment with Noah and then I started to receive text messages stating your appointment is at a different time. I would send a text back to correct it. Then later get another text about another appointment. So wasn’t sure. I get there and meet with Noah and he was super friendly, without being fake, and very knowledgeable. Worked with me until I got what I needed for my growing family.

JA
Review №73

I brought my 2019 Tahoe in for an oil change and quotes on a couple of different repair items but after the vehicle had been there for 10 days, I was still unable to receive quotes for work. I guess the dealership didn’t want my money or perhaps Julian the employee was the issue since he didn’t seem to care and was very unenthusiastic about helping me as in it seemed to be a bother to him. As a business owner I know I would be upset if my employees were turning away business. I would recommend somewhere better managed.

Je
Review №74

Montana has a great sense of urgency in keeping his customers informed. He is knowledgeable and has very good attitude with every situation. He is highly recommended!

Da
Review №75

I cannot say enough wonderful things about Felix and Cody!! Their communication is top notch!! The time they put into helping us and the customer service they gave our family was amazing!! We highly recommend Courtesy Chevrolet to anyone looking for a vehicle! Thank you again guys!

Ma
Review №76

I explained that I didnt need 1 of the services in my 60K mile service, and the dealership was kind(and honest) enough to remove it from the price as well. And all the services that were done were excellent.

Gr
Review №77

Service was done well and promptly. My question about another unscheduled issue was also addressed to my satisfaction. Recommended service on the printout was not reviewed verbally. I am disappointed that Courtesy Chevrolet has “changed the rules in the middle of the game “ by now limiting the free oil changes for veterans to one a year.

El
Review №78

Misael was very helpful! Very professional but at the same time friendly. Excellent service since we got there and I was able to get what I wanted.

Dr
Review №79

If I could post 6 stars, I would. Great experience. Great service. Nate went above and beyond to find the car I wanted. Would highly recommend Courtesy Chevrolet to anyone and go see Nate!

An
Review №80

WARNING all 3 of my scheduled oil changes took at least 2 hours. If you dont have time to waste waiting around please find another Chevy location. Sadly Discount Tires is just as busy with oil changes and does a better job getting the customer in & out.

Ke
Review №81

From the minute I walked in I was greeted and asked about my wants and needs in my future new vehicle.I test drove a lot of different options that could work.The sales staff at Courtesy Chevrolet were extremely patient and knowledgeable.After a long day of customizing my needs to the New vehicle for me, we came to a decision that the 2021 LTD Z71 6.2 Chevrolet was best suited for me and my very specific needs in my new purchase.Great work Sales Team at Courtesy Chevrolet.Following my final decision of my 2021 LTD 6.2 truck, I was directed to Finance.Where I met Mika, I was greeted with a coffee and a smile.Mika was very Thorough with explaining all the paper work and buying options to protect my Finacial investment on my new purchase.Mika is extremely organized and knowledgeable and guided me through this process from start to finish.I was extremely happy and confident that my choice and new investment was smart and well protected.After all the paper was completed I walked out to the courtesy counter were I was escorted to my AWESOME new truck, it was detailed to perfection and Gassed up and ready to go.Before leaving the knowledgeable courtesy staff made sure to connect my Bluetooth and made sure my on star ⭐️ was setup and working.Big thank you to the Knowledgeable sales staffJohn and CarlosAnd a huge thanks to Mika and his staff for reassuring me that the only place I need to go to get taken care of and buy a solid investment that meets all my needs is COURTESY CHEVROLET on Camelback!!Thank You AgainKenneth

Mi
Review №82

They worked the deal but it took two weeks to get there vehicle, because we are our truck drivers and are only in town for the weekend. Then they removed the running boards stating that they werent safe and have yet to follow-up on we they are going to fix that issue. As long as youre in town to bug them I guess everything is fine but dont be someone that travels and they dont care about you! Well thats how I feel about the issue! Until they prove me wrong!

Gl
Review №83

I drove out of there in my Jeep a happy camper! Everyone heard my concerns and needs. As a senior citizen, I am very satisfied. Thank you again, Gerry, Chris and Vernon in making it happen!!

Ma
Review №84

Very impressed with this location’s customer service!They took care of me since the moment I called to ask about a truck I saw online. Engelbert Del Castillo made it so easy for us, first by making us a appointment and when we arrived shortly after he was so knowledgeable and thorough that we had no doubt we found what we were looking for. We were pleasantly surprised with David Escobart the internet director who immediately reached out to me right after appointment was made. Before we arrived he sent a personalized video of the truck we were interested in with all the truck features, talk about going above and beyond! We had an excellent experience with Joe Hernandez in finance. He made the process simple and fast. We appreciated how attentive and patient he was to our questions so we felt we were 100% satisfied with our purchase. This was the easiest car purchase we have ever experienced. We will recommend this location to all of our family and friends! Don’t go anywhere else when buying a car they will truly take care of you.

fr
Review №85

Jesus was great his customer service was top tier. I wouldn’t go anywhere else. He helped me get a 2017 Ford Focus in this tough situation im going through he was very helpful!! Thank you!

J
Review №86

Just purchased a new tahoe and couldn’t be happier. John Griffin made the process very easy

Ji
Review №87

EXCELLENT SERVICE AS ALWAYS 11+ STARS THANKS JIM

To
Review №88

I’ve purchased plenty of used cars, but I bought my first brand new car here, with the help of Cody and Garrett. They were so helpful, Cody got me in the exact vehicle I wanted, right away to drive. Once I knew I wanted it, Garrett was super helpful with getting me the exact deal I wanted. Cody and Garrett made sure I was taken care of during my entire visit and I never felt stressed or pressured to make a decision. Easiest car buying experience I’ve ever had! Cody even made sure it was detailed beautiful before I drove it off the lot. I’ve never been so satisfied. Thank you Cody and Garrett at Courtesy Chevrolet!

Mo
Review №89

Outstanding work, very friendly staff and car was delivered when promised.I would like to have seen them give a complimentary car wash after servicing each vehicle. Other than that no complaints on my end.

ja
Review №90

We worked with Stephanie and Johnny would go back to work with them again. The entire process was quick and they were very easy to work with.

Co
Review №91

I scheduled a service appointment to have an oil change, but mostly to look into a vibration that started occurring a couple weeks before the appointment. I explained what the vibration felt like and when it occurred. I told him the engine had to be at operating temperature and that they needed to test drive it on a highway for 5-7 miles where the speed is consistent 45-50 MPH. That is when there is a on and off vibration felt in the steering wheel. Not a tire vibration. The appointment was at 10 AM last Monday. I was told the transmission shop would not be able to look at it for a few days, but that they would do a diagnostic check and the oil change while waiting. I left a voice mail and two text messages on Tuesday for an update. The Service Advisor got back to me late Tuesday afternoon, saying it would be two-three days before the Transmission shop could look at it. I VMd and text again on Thursday afternoon for an update. No reply. On Friday I VMd and text in the afternoon a couple more times. No reply. At about 2:10 PM I called and asked for the Service Manager, told him about the lack of communication. He said the Service Advisor would contact soon. 40 minutes later, I got a call saying they could not find anything wrong. I picked up my truck, and of course, within 4-5 miles down the road, the vibration started. After reviewing the paperwork, I noticed the odometer reading indicated the truck travel 3 miles. After having my truck for a week, they did not test drive it they way I told them to. In all fairness, Courtesy did not charge me for the visit, but I still have a concerning vibration. I am a repeat buyer of Chevys and will try a different Dealership and hope they listen to me about the problem.

Tr
Review №92

The salesperson was very nice, but the price we were given last night AND on the internet suddenly increased by $5,000 after we drove in to see the vehicle today.It was blamed on the manager......too bad he doesnt have the salesmans back.We wont be back.

Ce
Review №93

Got me in east and fast at the end of the day! Drove from Flagstaff to receive your award winning service. I do not go anywhere else.

Ju
Review №94

Justin was an amazing salesman! Top of the line service, its like he knew what I was thinking! Really great guy!

no
Review №95

I recommended john griffin ! he was so helpful and nice.

Di
Review №96

I was helped By Jesus Ruiz and he was SUPER helpful. I did not feel rushed nor pressured to buy a car. He helped me get the best bang for my buck and also got great insurance coverage for me and my husband at the same time. Thank you so much Jesus, staff and management for your help and patience. I am so in love with my Car :)

Ca
Review №97

After browsing the inventory online, I called and asked whether a specific vehicle was still on the lot. The salesperson confirmed that it was and invited me to come down to have a look.I stopped by about an hour later and checked in to meet the salesperson I had spoken to earlier. He started showing me around the lot, pointing out vehicles that he thought might be of interest. After he’d pointed out several vehicles that I had absolutely no interest in, I reminded him that I was there to see the vehicle I had called about. At that time he looked at me “that truck isn’t on the lot anymore.” I asked what the heck happened because we had just spoken on the phone an hour ago. Caught in a bold faced lie, he stood there with a blank look on his face and said nothing. Finally, he said “Yeah, sorry about that. Let’s see if we can get you into something else today.” Unbelievable.Even worse is that the dealership not only condones this behavior but they actually encourage it. Do whatever it takes to get a potential customer on the lot. They’ve lost my business for life and I’ll tell anyone else who’s shopping for a vehicle to stay away as well.

Xa
Review №98

Angel from sales was extremely helpful when it came to finding what I was looking for! 10/10 experience, will definitely come again.

vi
Review №99

Great customer service I only lasted a few hours

Ja
Review №100

Miguel in sales and Ivan in finance were awesome to work with, both were very knowledgeable in the product I was purchasing. Both were very professional and I enjoyed working with both of them on this deal.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:1233 E Camelback Rd, Phoenix, AZ 85014, United States
  • Site:https://www.courtesychev.com/
  • Phone:+1 480-359-1354
Categories
  • Chevrolet dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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