This place is horrible. My boyfriend order a part for pick up and the wrong part was pulled twice. The staff does not answer the phone and when they do, you are kept on hold for longer than 10 minutes.

LKQ HAS GREAT CUSTOMER SERVICE AND HAS OVER 100,000 PARTS IN STOCK. THEY HAVE GREAT TEAM LEADERSHIP. I HIGHLY RECOMMEND EVERYONE TO VISIT LKQ .👍👍👍👍

At the right place at the right time! Had exactly what I needed in stock and ready to go. Very friendly staff.

Someone will hopefully actually learn how to get people in & out the door here soon. Waited in line, no Jessie. Then was told parts might have gone to mesa, next is he hands me paper that says history & total due.Good news! Actually paid for and picked ready for me to get loaded. I tied it down and Im out of here only about an hour this time.So at first I gave them two stars because I was still waiting in line and that took most of the time that I was there but I ended with three stars cuz they are getting a bit better.

The new and improved. Nice place to pick used OEM parts. And LS motors for your hot rod.

We are Excalibur of Avondale Collision. LKQ parts come to us damaged, wrong, and days late yet they tell us they are A quality. Long hold times waiting to speak to one of their overworked staff members. We rejected many of their parts. Instead of an apology and a promise to correct their poor customer service they refuse to deliver parts to us. Other body shops accepting this junk? Perhaps.

They were having a employee car show, very nice

Great customer service, and good prices. Will be back for more parts as needed.

Great find great place great staff findThat used part your looking for........I mean a lot of old oem parts give a shot youll like it i do.They dont have it here the staff is greatThey will try to find it.... Good shopping venture.

I paid for doors that were of A quality and I ended up having to part out my own door from multiple doors

Very helpful and competitive price and in stock I didnt have to order it which helped a lot

This place sucks never have anything in stock

Used to like buying from them but found service on the decline. Ordered parts recently from Rhonda for next day delivery, parts did not show. I called and Rhonda said she would track and call back that same day. Another day and the weekend goes by - no call, no parts. I called today, uhhhh, hold please... billing says you have to pre-pay ??? Been at the same location for 17 years and never told I have to prepay. Lame excuse that could have been pitched with my first call for AWOL parts. Ordered from CertiFit instead.

Good place to find all your auto parts needs. New aftermarket parts for repairs and I send parts at LKQ

Good new and used parts. Great buying experience. Great prices. Lots of parts available.

Good prices but a two hours is a long time to wait for the parts to get to tbe counter. I went in and ordered a tail light. 29$ for the light and two hours later i got my part.

I dont think Ive ever had to give one star rating for anyone. But I figure Id have to share my experience to save someone else the trouble.I love the concept of being able to go to one place and they pull the part youre looking for from any of their sister stores.-for starters I was not impressed with the hours of operation. With a 9 to 5 Monday through Friday operation most people work during those hours. so you would have to take off work to be able to get your part if you are normal daily working person.- had significant trouble getting hold of anybody to just start my order. When I called all I got was a voicemail and even after leaving a message no one returned my call. After a day I attempted to call them back again and didnt bother leaving a message cuz I had already left one from before. 6 times I called finally got ahold of somebody and they said I had to pay for my part before they would ship it to the store. I got no receipt or confirmation. And I thought to myself who did I just give my credit card information to.- after several days I had to call to find out what the status of my order was cuz nobody gave me any information. Of course this was again another 6 phone calls to get ahold of somebody. I had to actually dial a different department just to get somebody to answer the phone and they were able to give me my estimated arrival time.- once my part arrived it turned out to be the wrong part. They took it back and I talked to the salesman and he had told me he was going to order the right part and it would be of course several days before it came in. Again I got no confirmation and was told nothing about my payment that I had already given them for the part.- once the part came in a second time their staff said they attempted to call me but left no message on my phone. You would think that if youre attempting to contact someone that you would leave a message no matter what to let them know their part is ready . turns out its also the wrong part AGAIN but I took it anyways because I thought I could make it work. It was a front seat for my truck. As it turns out the seat belt doesnt even work on the one they ordered for me. But that wasnt what was wrong with my original chair in the first place. I just wanted to get done with this.- while I was waiting for them to retrieve my chair from their warehouse I witnessed several people in line with me that had gotten the wrong Parts ordered for them as well. This seems to be pretty common with this facility.- after they retrieved chair for me they told me that they had refunded my money to my original card and I had to go pay for this one again. And again as well I had no information and no one told me they refunded my amount so I had no confirmation and no way of making sure that they werent charging me twice while I was there. As it turns out they did refund my money but still a little unnerving.- so as you can see it wasnt just one mistake or one experience that drove me to giving such a low review it was several situations on this one part that just drove my rating all the way down. I dont think Ill ever deal with them or at least for a long time. It would seem as though they are set up to handle support for other businesses like repair shops. Theyre not so set up to handle public orders. So they may be good for other businesses but not for the average person ordering parts for your personal vehicle.I honestly dont know how they got a four and a half star rating on Google I think most those reviews are fake.

Had all the pieces I needed and at a very great price

Good customer service and large selections available for your fixer upper

The place is nice and clean, Having trouble finding my order so I asked for a manager, a Jason up front was very rude to me and my brother when I asked a question. We did an online order and I said Im here to pickup a part. He said I cant help you sorry call the 1800 number, I cant lookup online orders. I gave him my name and number and he said sorry its out of my hands sort of angry. He basically rushed me out the door. Didnt apologize. I asked if I can get a refund and order a different color part here that was in stock and he said no, unless you want to be charged twice? This is not good and im not going to come here anymore until I can be treated like a person. It made me feel really dumb and upset. No customer service at all. Instead a nice young man wrote down a place I can go to locally and find my parts.

Jason was more than helpful.ordered item for us that we could not find anywhere.great location for a business.clean parts warehouse.

These guys saved my life! Mark was fantastic! Im back on the road!

You get better service if you just go down there versus calling

I would definitely recommend this place to anybody a plus ratings

If you need a good used part this is your place.Excellent quality parts and service.

Good quality used auto parts. I love Lkq life saver

Great customer service. Fast service and great prices.

So helpful,friendly,and down to earth.

Bought a bumper over 2 weeks ago and havent been able to pick it up, I have a 9-5 mon-fri and this comp closed on the weekends. Where most ppl are off they are close lol, what a business

Business partner. Good product

Very helpful staff, all parts are brought to the will call counter.

LKQ...what can say...ask..and you shall receive...I get a lot of my parts with them..ok prices...I know you could find them cheaper...or go to a pull it yourself junk yard....but, with LKQ...they have every part for your vehicle...they will look into their network and get what you need.....THANKS LKQ..!!!!!!

Order a door panel & they me the wrong one. I called to let them know. They will exchange it when they get the right one. Its been 10 months & $90.

Awesome place, quick pick up cheaper than ebay.

I had good experiences before..but last time I went there for a auto part..I didnt get the right one , they tried 3 times and still dont get it right...I did 3 empty trips for nothing...

Great place to work

Great GREAT

Called to get a part and the guy says I need a part number. They really can’t just look up the year make and model of the car? Then he says hold on and leave me on hold for 10 min and I end up just hanging up. Taking my business to autofit or national auto parts.

Was told to apply and would be contacted and its been months and Ive made attempts to call and even showed up to be told to keep trying every day. No thanks bro.

1st time. Lets see how it goes! 😁

Quality parts, great customer service.

Great place for new and used parts

Stay away, the rudest service possible.

Very friendly, help me get the parts I needed for my vehicle.

Staff was not very knowledgeable nor helpful in finding the part I

My part had to be shipped when I was told it was there already

Nice Clean and well organized

Has parts that are very helpful

Love Jason

Slow process and no organization.

Great service.

Great quality used parts.

Found used part for a 10th price of new part

Great school.

Great service and parts!!!

You can get any part for any vehicle.

They have parts

Ask for Chris Whitten

Excellent!

Saviors

Yes

A place with everything to look for in auto parts and parts !!!

They were late to give me my share but I told them about the delay and then they gave it to me quickly.

What you need parts for your car here you can find it

A very varied place and good service

The attention is good and fast and the prices relatively low.

Very good

In very low car treads

Good prisoners

Very good service from pancho

Very good service thanks LKQ

Buy the door glass and it came out very scratched ra

In quality parts and spare parts