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AutoNation USA Phoenix
2625 W Bell Rd, Phoenix, AZ 85023, United States
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AutoNation USA Phoenix
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Review №1

I bought my 2019 Fiesta St from AutoNation. It was the best car experience I have ever had. It was fast, friendly, and just a great experience. I drove all the way from Palm Springs to buy this car. The dealer took care of me. I bought the extended warranty, GAP and a piece of mind.Needless to say, I had some issues with my car. I called the dealer, spoke with Floyd Brown the manager. He did not even think twice and took care of me. They stood behind me and my car. I will forsure come back to buy another car from them. They are just amazing. Thank you Floyd and your whole team for my experience with AutoNation.

Le
Review №2

From walking in to walking out I was very pleased with my first time car purchasing experience. Financing is very flexible with no hidden fees. I had the pleasure of having Regan Howard as my sales associate. We gave him a very hard time making him go through all his inventory and he knew exactly what I wanted before I even did. He was very professional and made all the first time anxiousness go away. Highly recommend him! Thank you again to everyone at AutoNation. Keep up the good work.

Ti
Review №3

Service department had my truck for 2 weeks and drove 197 miles…. Just to balance tires? fix messed up paint job, which they did prior but messed up on and fix tint which they originally ruined when I dropped it off the first time…. Instead of fixing their mistake this time around they just tore off the old tint. (The tint was damaged the first time I dropped it off to their service department to fix the tire mistake) they then Asked to fill my tank and call it even after dropping the ball three times… mind you I barely had enough gas to leave the lot after 200 miles were put on it……. Tires finally balanced after three trips. Paint still has drip marks everywhere and a hand print in the paint…. Now have one driver side window with zero tint now….. thanks auto nation for awesome customer service!!!They also never answer the phone, no receptionist, whoever hears the phone decides to answer I guess… do not waste your time here, or money…… because then you’ll be wasting more time and money!

Ja
Review №4

So far, we’ve had a great experience at Auto Nation in Phoenix! My dad and I worked with Ed and another very nice lady in financial!!!! Beyond friendly and not just a fake friendly but very kind and patient and knowledgeable about everything!!!!! We went in on the fly and ended up leaving with a great car and the whole thing was just great! Super stoked too about the 90 day/4000 miles warranty as well! This was my first time using auto nation at all and just the experience today was great so I wanted to share that! Not your typical mean and pushy car people that’s for sure!!!

La
Review №5

I am so happy to have just purchased my vehicle from here. It is a huge load off my shoulders after an accident I was in that left my old car totaled. Vanessa made the purchase smooth and stress free. I feel even better that they offer great protection for my car after the purchase.

Ed
Review №6

I researched online through many dealerships and found 3 trucks I was interested in were located at AutoNation. My sales person was Michael James at 26th Ave and Bell. He was very patient and professional without hesitation to assist me while I test drove the vehicles. The experience took me 3 days to make my decision and there was no pressure from Michael or his team. I purchased a RAM truck with assistance from Adrian Chavez in financing and every question I had, was answered clearly. Best experience Ive had in purchasing a vehicle!! Fantastic people at this location!!

Sp
Review №7

I cannot begin to explain how well I was treated here. It is more than evident that customer service is held at a high regard. I came in with lots of questions that were swiftly answered by a younger gentleman, Shahram. He gave me insight on the vehicle I was interested in. Usually car dealerships are a fight to get what is fair, the opposite was true here. I don’t usually write reviews, but this was worthy of 5 stars because I was blown away.

Ja
Review №8

A great experience at this location. Sales rep Brenda was outstanding in her position. She was very professional and attentive. She answered our questions and met all our desires! Brenda is an asset to this dealership! Floyd the sales manager and Elton the F&I guy were professional as well. One of the best vehicle buying experiences and weve had a plenty! We hope Brenda keeps in touch and well buy from her again!

Ra
Review №9

This has to be one of the most relaxed places Ive ever come to when buying a vehicle and Daniel has been a great help. I hope that others have as easy of a time being here purchasing a vehicle just like we have.

L
Review №10

I went in the other day interested in a new grand Cherokee and they said that with 50 down my payments would be 600 a month. I felt I needed a few days to think about it. I emailed last night and I asked if I put 1500 down what would the payment be and he said 610. How does putting more down make the payment go up? If they would have kept their word, they could have had a sale and with there being no cars on the lot you would think they would be desperate to sell a car. Because of this, I will be taking my business elsewhere

cr
Review №11

I highly recommend the fantastic people at AutoNation on 26th Ave and Bell. I had the best experience buying a vehicle!! Thank you Floyd and your crew for making my purchase easy and seamless,, no STRESS on my end!! Ill be back when Im ready for my next vehicle!

Ja
Review №12

Bonita was super helpful with not one but two of my car purchases! I would definitely reccomend shopping here for your vehicle! Everyone was super friendly :)

Ir
Review №13

Ricardo was amazing through out the entire buying process! He went above and beyond. Was super helpful and took the time to explain everything to me. I’ve already recommended him to friends and family. Best car salesmen I have ever had!

Ca
Review №14

Wow..I didnt think buying a used car would be as easy and rewarding. We were taken care of with true passion. Robert Veign got the exact vehicle I was wanting and needing and Floyd (finance manager) helped me through that whole process. Im highly impressed and I am very grateful for all the help. THANK YOU

Ca
Review №15

Wonderful staff! Everyone is super friendly and helpful. Im extremely happy with my equinox, thanks for the help and answering all my much needed questions, Jasmine!

Al
Review №16

Daniel Asadi was wonderful. Super friendly and made the whole process super easy and not stressful at all for this first time buyer .I had a great car buying experience. Daniel really worked with my budget and got me in my new car in no time . Thank you Daniel and also thank you Sevtlana (financial advisor) she was also so friendly , super helpful and made sure to explain everything I was signing!

Ja
Review №17

Great experience with exceptional service! Will definitely be back! Such friendly faces and easy conversation with Daniel!

Ja
Review №18

Vanessa Rivera, at the AutoNation Phoenix was so helpful by having all the different styles and models to choose from. I needed a new vehicle, I just wasn’t sure what I wanted and could afford. Vanessa’s assistance finding my perfect can was so helpful. She was patient as I was undecided about which option to chose that was best for me in my current situation. It felt like I was shopping with a friend and it was pretty fun. The financing was available with acceptable terms and there was no awkward “negotiation” about the pricing… it was smooth process with many extended warty and gap options. No high pressure and helpful associates with a wide variety of options. Would recommend and would shop again.

Ju
Review №19

The saleswoman jazmine really was one of the best. She helped me and took into consideration what I needed and helped me find exactly what I was looking for and didnt leave my side. Plus she answered every question I had

Za
Review №20

I came in looking for a vehicle at this location and actually felt as if the dealership had my best interest in mind. From management to salesman I would recommend this location, the service is second to none in the car industry.

An
Review №21

We just bought our second car at Autonation Phoenix and had a great experience again! We love our two Subaru’s and we’re treated so kindly during the process by Floyd, Bonita and Eleno . They have a great inventory and wonderful customer service. We will be back when it’s time to look for a car for our oldest son!

Ti
Review №22

My family and I have bought multiple cars from Autonation USA Phoenix.Jasmine is always happy, smiling, does whatever she can, she puts the customer first.I will always go to Jasmine for all of my used car purchases.Thank you Jasmine for all the hard work.

Br
Review №23

Pretty disappointed in the overall experience. Had to point out that mats were included in the description of the car before they agreed to give us a set. Agreed to split the cost of a missing key that ended up not being missing. It took more than two weeks to figure that out, only because of my persistence that as of now is only somewhat resolved. I’m still waiting on the $300 refund for the key. Love the car, it was an Audi A3 with 3 k miles. This would be the last place that I would look to buy a car.

Br
Review №24

Mike was great! Got us into a vehicle no problem! Honestly today, he saved the day

Lo
Review №25

Totally horrible experience, first they will offer you next to nothing for your trade, (in my case 50% of the true value) then if you agree they cannot even deliver a car. I was trying to spend $40K and was treated like I did not matter from everyone except the sales person. The different locations fight among themselves and they try to sell broken cars. Wasted my entire Saturday afternoon on these jokers. Once they have your email and phone number the barrage of junk messages are incredible even AFTER you tell them you do not want any solicitation. 3 days after I visited and tried to buy a car they were calling to buy it from me for less than I paid. I was never able to take possession. Steer clear of these people. This is why online car buying is becoming so popular.

Be
Review №26

Brenda was so wonderful in helping me get my car. She is very sweet, so patient and genuinely cares for her clients. She will go out of her way to do what she can to ensure youre happy when leaving with a vehicle! Thank you Autonation and Brenda for helping make my first time buying go as smoothly as possible.

Ta
Review №27

I live in New Mexico and was in an accident that totaled my car. I wanted another Ford Flex. Reached out to the dealership to inquire about a car they had. Rob responded immediately in regards to my inquiry. He was so pleasant to work with and very responsive! I drove out there the next day to get my car. Returned my rental and Regan came to pick me up. He is also amazing to work with! Both gentlemen made this experience fun and fast! Never did I doubt my decision to travel state lines to buy my second car ever! I’d come back to Rob and Regan to buy a car. Even if it’s a state away because good customer service is hard to come by and these gentlemen went above and beyond. Appreciate you both, very Much. ~T

Da
Review №28

Daniel took great care of us. He was very personable and helpful in all aspects. We really appreciated his patience and help with searching for cars for us.

Su
Review №29

Wow! This dealership gave us the best experience! No pressure, no haggling, just great customer service! Mr. Darin Lawrence was awesome, this was, by far the BEST car purchase experience we have had! Thank you Darin! A huge shout out to all who make this place so great!

Mi
Review №30

The entire experience from top to bottom was phenomenal here. Regan was incredible to deal with before I arrived, answering questions on the car and being very accommodating even before I stepped through the door. There was no pressure, no rush, and nothing but a great experience that went well. I recommend Regan and the team here wholeheartedly and appreciate their work!

De
Review №31

Mike was so friendly. He was extremely helpful when it came to my budget and provided a no hassle experience. This is my second time purchasing a vehicle from this location. I definitely recommend AutoNation.

An
Review №32

Regan was so helpful and I very much enjoyed my buying experience with him. He took additional time to show me all the features my new car has to offer. His friendliness mixed with his professionalism really alleviated any anxiety over making a large purchase. I would recommend working with him so you could enjoy the same pleasant care and time he showed me. Thank you so much Regan, you are awesome!

An
Review №33

In todays hectic car market it is great that they allow you to reserve a vehicle you are interested in so you do not have to worry about making a trip for no reason. Well at least it would be great if they didnt just sell the car from under you anyways. I was in the market for a specific car that they had, I reserved the car to see it later that day, received confirmation emails from Ricardo. Then a few hours later I was told someone reserved it yesterday and didnt show up but came today and are closing the deal. Oh so the person can miss their appointment and its somehow my problem? They could not have offered to get back to them if I did not want the car? They were that thirsty for a sale they couldnt wait two hours? They sold the car to the other person of course. I have no idea about the in person experience is like but if you reserve the vehicle on the website that doesnt mean much to them. Never getting my business after this experience. I had cash in hand ready to buy.

Ka
Review №34

Mariah went above and beyond ! Excellent car buying experience.

Cr
Review №35

Jasmine T. was my saleswoman when I bought several vehicle from Autonation. I highly recommend her to anyone who wants to buy thier vehicle. She is very professional, caring and attentive to all of her customer which is a breath of relief to anyone who has gone through major hassles from another dealership. She will go above and beyond to make sure her customers are well taken cared of from the begining to the end of the deal. She even follow up with you to make sure everything is to thier satisfactory. Thank you Jasmine for being a sweetheart and selling me the car I wanted.

Li
Review №36

Went in and was helped by Vanessa Rivera, and the financial advisor was Clemmers and they both were so warm, welcoming and helpful. I didn’t think i’d leave with a car based on my personal info, but they worked with me and got me a great contract based on my credit. I really enjoyed my time there. I adore my new car, and i hope to see them again in the near future

Ta
Review №37

Drove there knowing what I wanted to look at and although things started out a little bumpy, Michael James grabbed the reins and made things happen. He made my car buying Experience fun and hassle free! Awesome guy who actually cares, very nice dealership. Thank you all.

AG
Review №38

Hats off to an excellent salesman Derek Tschilar!!I would like to express my gratitude and rate my recent experience at AutoNation Phoenix.I gave it a 5 stars.I purchased a very nice 2015 Ford Focus in a immaculate condition and it was a smooth process.Derek helped me and he listened to me of what kind of vehicle I was looking for without pressure and I didn’t feel rushed.And lo and behold…I found the right car!!I highly recommend Derek Tschilar for his excellent service. He was genuine, kind, and a true professional.I’m very happy with my recent purchase at AutoNation Phoenix they made it quick and painless and made the process easy.Ahee’ Derek Tschilar and AutoNation Phoenix!(Ahee’ means Thank You in my Navajo Language )Happy costumer,AG Harvey

Ro
Review №39

We drove by and didn’t know we’d find the truck we had been searching for. One look at it and it was ours.! Jasmine was great with us, very sweet and professional. The whole staff there treated us very well in our short time there. Highly recommend AutoNation USA Phoenix.

Sa
Review №40

Mike was very helpful and knowledgeable. He made the entire experience very easy and smooth. I definitely recommend coming here to get a car.

Co
Review №41

Darrin was very friendly and informative. He wasnt pushy like Ive had in past experiences. The process was quick and easy and he helped me get s great deal. I would highly recommend going to this dealership in the future.

Li
Review №42

Very enjoyable dealership everyone was in good spirits and smiling this put me at ease!! The No Haggle price made looking for my future car easy and sped up the process. Would recommend to family & friends Thanks for all your help Bonita :)

Ja
Review №43

Very clean dealership with easy going, helpful people!

Aa
Review №44

First time doing an online auto deal but it was worth it. Regen helped us quite a bit. Professional and outgoing, really appreciated that he wasnt like other salespeople in other dealerships who are constantly over your shoulder. He gave us our space and gave us the info when we needed it. Just 2 things we didnt care for, the vehicle we wanted and drove 200 miles for was not available due to a maintenance issue, the other was going in already pre-approved and having to wait 8 more hours to close the deal. We didnt get our vehicle till 3 days later, but Regen delivered it to us, so we wouldnt make that 200 mile trip again. That was awesome. Thanks again Mr. Howard.

mi
Review №45

Regan was great! Very knowledgeable and helped us find a vehicle. The finance manager Adrian gave us a great deal on protections for my new car and was also a pleasure to work with.

Tr
Review №46

Was a fantastic experience finally got the Jeep I wanted, Mariah our sales person was awesome she was very patient and present the whole time…. Desk Manger and finance manger also were great! Would defiantly recommend Auto Nation

Mo
Review №47

Easy car buying process. Would come here again to buy a car.

J
Review №48

If you are looking for a dealership that will not push, haggle or peer pressure you into buying a vehicle, you have to visit AutoNation. My husband and I started looking for two vehicles for our teenagers and determined to find a good, clean deal. We visited many dealerships around the valley and each time we felt that each one had the mindset of “give the customer cancer, then cure it!” It was a frustrating and exhausting experience; after meeting with Darin Lawrence at AutoNation Phx and seeing his good and honest approach we decided to stick with him for our purchase.Thanks AutoNation for the clear communication and straightforward approach, you truly made your customer happy!

Ri
Review №49

Couldnt be happier with our recent purchase of a 2017 Toyota Avalon from Auto Nation USA. Their web site was informative, our sales rep at Auto Nation, Regan Howard, was extremely helpful with our on-line purchase and we were able to complete the entire transaction over the phone. Having never purchased a vehicle sight unseen before, we were more than pleasantly surprised when we arrived at the dealership to see, first-hand, what a wonderful car we had purchased!

AK
Review №50

Good experience buying a car here! Worked with Derek and Regan, both were knowledgeable and Regan really helped figure out my insurance issues so that I could drive off the lot same day. I prefer no haggle pricing and straight numbers, which is what I got here. Long waiting times due to spike in demand for cars!

Eg
Review №51

MICHAEL JAMES. If you are looking to buy a car Michael James is the guy to go with, the car we were looking for sadly was sold after 2 hours waiting for the customer to make up their mind and purchase it. Meanwhile we waited Michael was kind enough to buy us lunch and after did his absolute best to find us the car we wanted! Michael deserves a raise and promotion!

Sa
Review №52

I came in looking for a vehicle and had the pleasure of working with Brenda. She did an amazing job explaining the differences between each car that interested me. She was courteous and professional throughout the entire process. Ultimately I didn’t end up purchasing a car but I had an overall good experience working with Brenda.

Co
Review №53

Thank you to the entire Auto Nation team!! They were outstanding. Special thanks to Ed and Regan on the sales team and Adrian in finance. We highly recommend you ask specifically for them. It was an unexpectedly easy process from finding the right car to completing the purchase.

Pa
Review №54

Overall, it was the best used car experience I have ever. Jasmine, our sales associate, was extremely pleasant and accommodating. She made the entire process fairly seamless. . We knew the vehicle we wanted and they made it happen for us; no pressure, no up selling, no hassles, no surprises. If I had one distractor, it would be the traditional long wait to get into financing. It seems there are not enough finance people in the building.But, once we were seen, the paper process was fast and efficient. I would buy here again.

Is
Review №55

I came in to find a car but unfortunately I was looking for a specific kind which you guys didnt have. Mike James was the salesman that helped me and I dont know if hes a sales manager. If not he should be. He went above and beyond to try and help me as best as he could. Never had anyone work so hard for me as Mike James did. Even though I didnt end up buying anything from there I still recommended Mike to my family , friends and co-workers because he was amazing!

Fr
Review №56

Mariah was a good sales person. I had a great time talking with her. She knows how to sale auto 🚘 mobile. She got a five star rating we me.I will be back to buy a nother car from her. Thanks F Garza.

Ci
Review №57

What a great experience we had at this location! Our sales person Vanessa Rivera was top notch, courteous and very attentive! Auto Nation is donating portions of sales to Cancer charities through September. I happened to be doing a push up challenge (25 pushups a day for 25 days) I asked some of the employees if they would get down and do 25 pushups with me, and THEY DID!!! Great job and great spirits at this location! Well done!

Ly
Review №58

I have been trying to call Autonation for 2 days to make an appointment to get my car checked because I received a “recall” notice on it. Nobody answers the phone… ridiculous!!! I will be going to another Jeep dealership from now on. Unbelievable!!!

Ni
Review №59

I purchased a used SUV at AutoNation USA. Regan was the sales associate who helped me with a trade-in and finding my next car. He was very helpful and responsive throughout the process. I definitely appreciate his no pressure approach and professionalism. I especially appreciate that he brought a vehicle to my home for an initial test drive so that my wife and son could also see the car. Overall I am very happy with the experience. I got a great car and they gave me a fair price on my trade in. Thanks Regan!

Sh
Review №60

Mariah was such a sweet young lady. Very helpful, patient, and caring. Made sure the car I chose was detailed down to thec air in the tires. Loved the whole experience.

La
Review №61

Very easy and no hassle. Very sincere and great service. He can’t tell the difference between blue and black though. Wink. Micheal James and Derek Miller are the best!

Pa
Review №62

Michael James was amazing. He took his time with us, explained everything and feels like part of our family. Always ask for Michael. He’s amazing. Thank you Michael. Pamela

Br
Review №63

My wife and I traded a corvette in on a Silverado and had the pleasure of working with Alfredo in sales. He got us a great deal and was pleasant to work with. I would absolutely recommend going through him to find your next vehicle whether you have a trade or not.Thanks for everything!

Ka
Review №64

I wasn’t sure what to expect going in, but getting my car here was a great experience. No pressure at all, no haggling, and overall very chill process. Ended up with a older used car for a great deal. Thanks all!

DA
Review №65

There has never been a time that I was not being pushed and pulled at a dealership. But my experience with AUTONATION has been a blessing. This young man Darin Lawrence was just so wonderful. He did everything he could to help me. And actually listened to me. With such sincerity. And the nicest smile. I ended up going home with the car I wanted. So I thank you 😊☺

Si
Review №66

My experience here at Auto nation today was exemplary from start to finish. Regan Howard was our sales associate. He was very knowledgeable on not only the vehicle’s that they had but also others on the market. I never once felt pressured or pressed to make a decision and that is a rare on car lots. I did end up finding a truck on another auto nation lot that we drove and purchased. Regan has made this process, dare I say, enjoyable. Straight forward and transparent. If you are looking for a car or truck ask for Regan Howard and know you have a great associate that will give you his full attention and listen to your needs. Happy shopping.SignedSatisfied Customer

Ba
Review №67

Couldnt be happier with the service. Regan helped me through everything and getting me the car I wanted. Fast and easy when getting there. Truly professional! Regan big shout out to you for one happy customer!!

Ma
Review №68

I would strongly suggest you avoid this dealership. The people were very friendly, but otherwise our experience with them has been poor, at best.We purchased two cars from them in the past few months. The first car was fine until the AC went out. I took it to them to repair since it was sold as a certified used vehicle. They said the part that failed is not a covered part so I will need to pay for any parts and labor to get the AC working.The second car we purchased was never delivered to us. We paid cash and were told the car wouldnt be ready for a few days. Instead, we got a call nearly a week later saying they had actually already promised it to someone else before they sold it to us! The only good news is that we did eventually (3 weeks later) get our money back. The bad news is that we wanted that car and instead had to wait 3 weeks to look for a different car while they held on to our money!Do yourself a favor and find a more reliable place to purchase your next vehicle! Unless you like giving free loans to car dealerships!

Kr
Review №69

Fantastic experience with Auto Nation Phoenix. Tony was superb! Very professional. He explained well the details of purchasing my car. I highly recommend Auto Nation Phoenix.

Sh
Review №70

Good luck trying to get someone to answer the phone. I called about one of the Lifetime Warranty battery. It was an automated recording telling you to choose which department you needed. It would ring the parts department about 6-7 times then go back to the recording again. Never could get anyone to answer, so I thought I would try the online chat. She said that someone would call me back about ordering the battery. I asked how long it would take to order and she replied I would need to call and talk to the parts department directly. I tried the number again, same thing just rings and goes back to the automated recording.UPDATE:Im still waiting for someone to call me back. I guess it really doesnt matter at this time since Ive already replaced the battery from a different business.

Ma
Review №71

Brenda was wonderful! She was so good to us! Another party wanted to purchase the same car we were purchasing but since we drove it first she made sure we had first shot at it! It was a great car with great service from Brenda!! Thank you.

Fe
Review №72

Mariah is the absolute best!She was so patient with my decision making, she showed me multiple cars through out the entire day until I found my dream car. She walked me through the entire process and answered all my questions. If you ever want to buy a car from someone who cares go to Mariah! She’s amazing. Everyone at Auto Union rocks! Definitely coming back for my next vehicle

BR
Review №73

My husband and had to trade in his Camry and Mills M at this location was very helpful. I had started emailing him and then he contacted my husband worked out his trade in value. We went in that afternoon and Mills was able to get us into a 2015 Malibu. It is the nicest car and we had the best experience there. Highly recommend this place

Na
Review №74

The saleswoman who worked with me, Brenda, was very helpful in helping me shop for my new car. She had a great personality. She really took the time to get to know me, and helped find what was best for me. I ran into a problem soon after leaving, but Derek and Brenda were quick to help, and kept me up to date with everything. Now the car works beautifully and I couldnt be happier. Great customer service.

Je
Review №75

I love my truck! This was the first time I bought a car that wasnt from Craigslist. I was a little worried, but the sales associate I worked with was perfect! Darin Lawrence worked with me patiently to find what I wanted in a price I could afford. When I need another car Im going to go back to him specifically.

Ed
Review №76

Was helped by Regan Howard, was awesome experience. Pulled a list of car with futures I was looking for! Got us into the car my wife love! Thank you Regan for the help and being awesome!

Pi
Review №77

Michael was fantastic. He helped me get my first car, helped me with all the processing and paperwork, and showed me all the vehicles filters. They are all great people at AutoNation extremely helpful.

Jo
Review №78

Good people a bit slow on paperwork

Co
Review №79

Absolutely disgraceful. I don’t know that I have ever dealt with a business that lacks as much professionalism as this dealership. I will NEVER do business with this, or any other AutoNation ever again.

Dr
Review №80

This was, by far, the easiest car buying experience! Darin was an enjoyable salesman who showed us around for several hours.He was able to transfer my MINI from another AutoNation lot. If you are looking to buy a great used vehicle, I highly recommend AutoNation on Bell in Phoenix.

sp
Review №81

Mariah was exceptional at her job!! I came into the dealership not knowing what I wanted and she did a fantastic job at helping me narrow down my wants. She was super patient and didn’t pressure me into making sale. She actually listened and worked with me as well as made my grandmother feel very comfortable, who was accompanying me. She’s an awesome person and I HIGHLY recommend you ask for her, nobody else! Thanks again Mariah, I love my new truck!!Also, shoutout to the finance manager! He did everything in his power to get me a crazy low rate.Thanks again guys, highly satisfied.

Br
Review №82

Mariah was excellent! She had patients with us and offered the best opinions available!

El
Review №83

The salesman I dealt with had selective hearing and did not understand I wanted 2 different types of cars if they didnt have it or didnt want to work with me I wasnt going to buy from them. Yet he continually called and tried to convince me of other cars. I understand thats his job but there is definitely a limit and he surpassed it. I took my business elsewhere. I dont recommend this place to anyone.

Ro
Review №84

I would like to thank Mariah for the outstanding customer service. Wasn’t able to get the vehicle I came for circumstance outside of her control. She was determined as me to get in the that I really wanted and we were able to do so. The process was long and dragged out for a couple days because things I was going through but she was very patient kept in contact but wasn’t pushy. I really appreciated the amount of time and patients she had to help me! I would 10 times out of 10 recommend her.Thank you very much Mariah Chappell you’re amazing and I appreciate you !! 👍

Mi
Review №85

Brenda was fantastic from the moment she answered the phone to showing us several cars. Couldnt ask for a better person to work with. Thank you Brenda they are lucky to have you!

Me
Review №86

This review is for Jorge who I am sure will continue to succeed. He goes far beyond what I would do for any job. He is management material . I am sure he will pay great attention to details in the future helping to shape the company with core values of integrity. In fact I believe one person can make an impact so continue on Jorge keep making people smile.

Ga
Review №87

I had an awesome experience at Autonation! From start to finish Regan and Darin made it was quick, easy, and efficient! They found the car I was looking for right away! If I would recommend a place this would be the one! Thank you Regan and Darin!

Ed
Review №88

Awesome customer service! Great dealership with lots of great people!

Gi
Review №89

Place was great! Quick and easy process on selling the car

Pa
Review №90

I had an amazing experience! The staff was friendly, insightful, and helpful. They walked me through the entire process and made sure I found a perfect fit.

Ad
Review №91

My brother and I purchased a vehicle from here and had a wonderful experience. It was super easy, transparent, and pressure-free. The no-haggle approach makes everyone’s life easier! My brother had the pleasure of working with Brenda Marmolejo. She was very kind, professional, and driven to find the vehicle he wanted. I worked with Regan Howard. He was phenomenal! Very knowledgeable about different sports cars and kind as well. Definitely recommend purchasing your vehicle from here. You’ll have a great experience. Don’t always base it off bad reviews. Customer are not always right.

Ch
Review №92

I love the no haggle pricing. Car prices seem to be very reasonable. I was not attacked by a bunch of sales people. I was able to look then go in and get someone to help me. My salesman was no pressure at all.

Ru
Review №93

Darin was awesome to work with! No pressure! He allowed us to bother him for a few weeks and never complained. Made buying our new car easy!

Mi
Review №94

Regan went above and beyond helping my husband and I find our new dream car! We test drove several cars and Regan never rushed us or forced us to just pick one already, as normal dealerships sales men do. He was extremely helpful, honest, friendly and honestly the best sales man we have ever worked with!

Ju
Review №95

Was in the market for Santa Fe.After shopping at few dealerships. I found the 1 I was looking for. Darin is the person that assisted me. He made car buying very easy. Will be back in August to purchase second vehicle with his help.

Fo
Review №96

Elliot was amazing!! He treated my son with respect.... VERY patient, excellent customer service (he even bought me a couple snacks) haha....Best experience ever!! Auto Nation USA is it...no hidden fees no lies ALL HONEST professionals...will be back soon....

Ak
Review №97

Regan Howard definitely gave a great experience very accurate with numbers and information on the car..Very smart and welcoming took the time to build a short term relationship with my fiance and I. Well definitely back for another car. Thank you Regan you have the gift of gab.. Keep up the good work 💪🏽..Ayana& Kay

Er
Review №98

Regan was very polite, patient and informative. He made purchasing a vehicle easy and did not make feel pressured at all. I’m extremely happy with my experience here and will definitely recommend him to others in the future!

G
Review №99

Best ALWAYS…We have bought numerous vehicles and the customer service is excellent!!! Michelle Caldwell in sales & Svetlana in Finance offer world class service!!!

Bo
Review №100

My experience was peaceful. Unlike other dealerships, this place has it together. There is not a long wait in finance. Happy with the process.

Information
100 Photos
100 Comments
4 Rating
  • Address:2625 W Bell Rd, Phoenix, AZ 85023, United States
  • Site:https://www.autonationusa.com/dealership/phoenix.htm?&utm_source=local&utm_medium=organic&utm_campaign=*000012247*GMB
  • Phone:+1 623-432-1720
Categories
  • Auto parts store
  • Used car dealer
  • Auto repair shop
  • Car accessories store
  • Car dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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