They actually got me out in 1 hour instwad 1.5 hours. Everyone was friendly.

2+ hour wait with an appt. on a weekday morning.

After having a Bad experience at Bell Ford, I had an over the top amazing experience at Peoria Ford. Thank you Dawn in the service department for taking care of the recall on my clutch. You guys were very straight forward on the additional service that was necessary for my vehicle. I appreciate you guys taking care of me. Even though I live closer to the Bell Location, Peoria Ford will be my Go To dealership for service and vehicle purchase!! Thank you guys again for getting me back on the road!

I would not even give them a STAR at all!! Worse place ever DO NOT BUY A CAR HERE!!!! I came In on Saturday November 11, 2017. To trade in my 2013 Altima. Yes at first everyone is nice and is willing to help for everything. I’m a straight up person. I told them if you can’t help Don’t Waist my time and tell me the truth from the get go but they said no we will be able to help you. After going back and forth we came to an agreement. A sales manger Chris came out and congratulated me and said that it was a hard deal but that he was happy that they were able to get me approved. I signed and went home with a 2017 Escape. On Monday November 27, 2017 i get a text from Joey from financing say “We need you to come in today by 5 PM to finalize everything on your file” let him know that i won’t be able to be there at that time and i can probably make it after 7pm. So I picked up my daughter and went to the dealer, by the way is a far distance from where I live. I get there talk to Joey and he said that he has called 6 banks and no one wants to get me approved. He said we need you to give $1000 down and your payments over $600. Let him know that I can’t give more money down and I can’t afford that high of a monthly payment. I told him that he could of  tell me this over the phone instead of waiting my time to drive out here. He then said let me talk to my Boss and see if he can lower the price of the car. Comes back 5 min late and said my boss is gone I can talk to him tomorrow and call you or text you by noon. I received a text from Joey 230pm on Tuesday 11/28/17  “Great news! I got approval to keep your payment at $550 per month, can you both sign today? Another text at 243pm “Actually so sorry! Let’s hold off I have to call one more bank” I didn’t hear anything else until Thursday 11/30 at 1147am “Can you and your mother make it in today? at this point I’m not sure what’s going on I replied with what was the outcome??? Joey replied “So sorry for confusion on this file.......We only need you to sign a release so that we can give them your trade back” my reply was So you guys were not able to help me. No Respones Back at ALL. Saturday December 2, 2017  three weeks after me signing i get a text 342pm “ Let me know what time you can swing by otherwise we will not be prepared and your trade will be locked up“ I ask for a manger to call me or to give me his managers name and direct number so I can call him no replies at all. I called Monday 12/4 left a message for a manager to call me and I get a call from a Michelle from financing NOT A MANAGER. At this point I’m so fed up with this place. I will never recommend this place to know one!!!!!!!!

First time going to a dealership for standard maintenance. 100%. Called the day before, made an appointment, showed up on time, and they did their job without trying to b.s. me. Even washed the truck for me on the way out. This is way we love Peoria Ford. 3rd vehicle weve purchased from them.

$25 gift cards?!!! Youll be surprised.Call the number above, its either no one answers or if your lucky that someone answers, they would leave you waiting on the other line for a long time and then hangs up on you.If you dont believe me, try it yourself. Imagine what kind of service they have if they cant even answer a simple phone call. Thats why they are distributing $25 gift cards in the mail.

They advertise coupons for service to draw you into the Quick Lube then tell you they dont take coupons. This is the second dishonest Ford dealership Ive been to in the last four months. My dealings with Ford are coming to an end...

Great dealership! If you need any type of service, visit my service advisor Carlos and hell take excellent care of you!!

My sales person Vanessa the best loved her bilingüal she was so nice and patient loved our truck thanks

$72.32 oil change on a 3.5 liter oil change. Need I say more? Absolutely untenable

Horrible overpriced service!

Over priced