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Metro by T-Mobile
9870 W 87th St, Overland Park, KS 66212, United States
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Metro by T-Mobile
Comments
Ma
Review №1

YESSSSSSSSSSS

Co
Review №2

Lovely was AMAZING! Helped us out with our phone issues and was very knowledgeable of the phones we enquired about.

Ju
Review №3

Customer service Ive received in a very long time very clean store. I would recommend for you come to this metro store service. Also the ladys treat you like family!!!

Da
Review №4

Best place you’ll can be at 😊 i love working here, always there for you. If you need anything they will be there for you

Al
Review №5

I love this store, they were able to help me with no issues. They also Speak Spanish!!! I had a lot of problems with the metro by where I live and I was just passing by and decided to stop by BEST DECISION EVER!!!! I will for sure be coming back.

An
Review №6

The best customer service i had in along time bye a metro dealer 😁 great service as well

z
Review №7

This store discriminates against you if you dont have a mask, even though there is not a mask mandate in this county or state where this store is located. Bad for business.

Ar
Review №8

Best Store ever!!!!!! I have been to multiple Metro before and I had horrible customer service, then I come here and the girls who help me were amazing. The store was soo clean

Gl
Review №9

I went in to ask this lady to help me fix my phone. She obviously had an attitude and then told me I can leave since Im swinging my arms around (just got out of surgery) breast cancer I then ask about the insurance she says it takes two days Long story short I decided to goto a store with better customer service Because the little boy that was there claimed to be the manager or owner I kepted asking if he WAS, he then wouldnt answer. He told me to leave or he would call the police(which he did ). Did not stay needless to say They are childish , having attitudes and do not respect anyone Make the drive somewhere else

Di
Review №10

Went to a Metro by T Mobile store in Belton looking to replace a phone which had been stolen. The manager was in the store and managed us and others wonderfully. The store was beautiful and they had good options. Sarah, the manager, was totally on top of the business. And introduced great options after listening to needs. She also was the only person who was confident that if we had the needed personal info that she could resurrect the data from the stolen phone for a new phone. I will be looking for a new phone soon for myself. I loved a deal and a promotion on a Motorola phone. It had everything the other big name brands had and was a good price. Thanks Sarah for your help!

Le
Review №11

Very clean store and I definitely come back

Am
Review №12

2nd time that they threatened to call the poloce and or refused service Over my medical condition And said I had an attititude

An
Review №13

Great costumer service, I definitely recommend

LO
Review №14

The best service yet

mi
Review №15

Here at 75thswitzer on a Sunday , they are supposed to open 40 mins ago, store is still closed

Bj
Review №16

Only 1 girl here is awesome. The other girl is a 1 star.The short Hispanic girl is amazing. (if you get her, your experience should be 5 Stars)The taller Hispanic girl with longer hair is the one that does subpar work.Came in with an issue and she just tried giving me the run around. Didnt even try, just gave me excuses.

Ye
Review №17

I love this store

Jo
Review №18

I went in to switch to Metro and was told that Im required to signup for the most expensive plan for the first 2 months then I can downgrade to the cheaper plan. Which didnt make sense but the staff wouldnt sign me up otherwise. So I went to a different location and got on the plan I wanted without issue. I think they are making people sign up to the higher plan to bolster their sales or something. I just wanted to warn others to go to a different metro location to switch.

Br
Review №19

Staff here is friendly and Ive found, truly, the best deal! I dont think Ill ever go back to a contract carrier again! Bye Sprint good riddance!

Li
Review №20

The girl that just “helped” me was extremely rude. I was discriminated against because I’m white lol almost denied me service for not having a mask but the Hispanic man behind me wasn’t questioned...

As
Review №21

Do not come to this store. They only have one person working at a time and they gotta call other people to get help. Its ridiculous.

J
Review №22

Dont think they know what OPEN means at 12:oo on Sunday.

Information
4 Photos
22 Comments
3.4 Rating
  • Address:9870 W 87th St, Overland Park, KS 66212, United States
  • Site:https://www.metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 913-202-8666
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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