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Quick Lane at Bob Allen Ford
9239 Metcalf Ave, Overland Park, KS 66212, United States
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Quick Lane at Bob Allen Ford

Comments
Os
Review №1

End Result Suggestion: If you have a performance car from Ford, Id suggest bringing it here. They have experience on the cars and have the right people to look at them for you.Why I came here: Having help locate a problem on my GT350 was such a nightmare with a different Ford service location. I gave up and sought out a new Ford (Bob Allen) to help me, I expressed my frustration and my annoyance with the problem but was prepared for the full run around again.This service location/team did what I wouldve expected from my original Ford but some people just value the quality of the service they provide more. They were helpful, understood I was mad about my experience with Ford so far but knew I still needed someone to help me out.My GT350 was making a horrid sound, maybe not notable to non performance car people but for me it was a big deal. An engineer and myself test drove, thoroughly listened to make sure we were hearing the same sound. They confirmed it was an unusual sound that shouldnt be happening (the other Ford told me it was normal). After months of running circles with my previous Ford, the team at Bob Allen had me my car back within a day sounding perfect. The end result on what the issue was...a loose bolt near my transmission making a whole ton of racket at high RPMs.For such a stupid simple thing, I really appreciate how quick and fully understanding these guys were. They let me test the car before I left to make sure I was 100% sure the sound was gone and answer any other questions and concerned I had confidently. I will DEFINITELY be back to this Ford for any other further service I need and I would recommend them to anyone I know.

Da
Review №2

I love the service here. Oil changes to repairs, youre going to receive quality work and top of the line customer service. All vehicle make and models welcome.

N
Review №3

Not very quick, but did get the work completed

Ha
Review №4

Their work is good and their prices are good but the last three times I have gone there has been over a two hour wait. If youre going to make people wait for two hours every time they come in either change your name from Quick Lane to something else or allow people to schedule appointments. I have been told when Ive called that Im not allowed to schedule appointments and frankly that is ridiculous given those wait times.

Ke
Review №5

Good service

La
Review №6

I have taken my F-150 to other dealers, and the service I received from Bob Allen Ford has been the best. They are quick knowledgeable and only repair what truly needs repaired. I had taken my truck to the dealership that I bought it from to fix a tire, and they tried to sell me on a cabin air filter. Why I asked were they checking the filter when I was just in to get that service completed only a thousand miles earlier. I know I can trust Bob Allen, and wonder how much my first dealership actually did do on my truck.Thanks to Bob Allen you now have a returning customer.

Sc
Review №7

Great fast service with a smile.(behind a mask) thanks guys!

Da
Review №8

Got my oil changed and tires rotated. Staff was super helpful. Prices are better then oil change shops. Highly recommend.

Cl
Review №9

Quick and friendly service. They were able to get me in for an unscheduled oil change and I was out in less than an hour. They also came and explained everything that they checked and talked about recommendations without pushing to get it done today. Would definitely recommend to friends and family!

Co
Review №10

They lack attention to detail, and are not worth the money

Information
7 Photos
10 Comments
4.2 Rating
  • Address:9239 Metcalf Ave, Overland Park, KS 66212, United States
  • Site:http://www.quicklane.com/store.html?dealer=QL427
  • Phone:+1 913-381-7556
Categories
  • Brake shop
  • Auto tune up service
  • Mechanic
  • Oil change service
  • Tire shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–4PM
  • Saturday:Closed
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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