user
Carquest Auto Parts
15485 Metcalf Ave, Overland Park, KS 66223, United States
Appearance
Carquest Auto Parts
Comments
Co
Review №1

Richard was very helpful and knows his stuff!

Jo
Review №2

Its pretty bad when youre running a business relying on a company to get parts to you in an expedient manner and they cant do a 10 minute ride. It took 45 minutes to get to the part. Had to get the part ourselves.Get up to Carquest to go get the part ourselves, and 2 other delivery drivers are outside smoking cigarettes while the part is inside sitting on the counter. So done with this business.

An
Review №3

Awesome experience getting a new battery. I was totally prepared to change the battery out myself, and had brought the tools to do it, but Richard volunteered - how could I say no? I wanted to be sure it was done right, and it was, completely. We pulled the old battery, and I had brought a terminal brush so that we could clean the posts. We added post insulators and anti-corrosive gel, which Richard was very careful to apply to the areas that were already showing some problems. Richard also was also unhappy with a connector attached to the positive terminal because it really wasnt the right size - despite several attempts, he didnt think that it provided a secure connection. He found a connector in the store and replaced it. I said afterward, Come for the battery, stay for the floor show. I dont offer to shake hands much these days, but I felt I needed to offer that today. Thanks!

Al
Review №4

Pretty bad for a store to say theyll have an item delivered in 10 to 15 minutes and takes 45 minutes to find out one of their drivers is at another store taking their sweet time and our item is still at the store....happened a few times before also...

Di
Review №5

I quite like car quest. It is out of the way but we go repeatedly. Staff has always been quick and friendly. They have a great computer inventor system and can makeSuggestions on where to find parts they dont have. We got everything we needed tonight because they told us quickly where we could get a part they didn have.

Ga
Review №6

I have had great luck with this store! I always buy my car batteries here. They honored the warranty on my old battery twice with no questions asked. Staff is knowledgeable, helpful, and friendly! I believe her name is Cindy, she was over the top helpful in answering all my questions at a very busy time. I will continue to shop here and recommend this store for as long they keep doing the same things they are doing. THANK YOU!!!

Sa
Review №7

Lara changed our battery in 9 minutes (we timed her), and Mary is a consummate professional. Well never go anywhere else (154th & Metcalf)! My only question is why arent these two running the company? Well done, ladies.

Tr
Review №8

Mary, youre the best. Product knowledge and friendliness is second to none. I dont call carquest, I call Mary.

Pa
Review №9

Great place for German cars parts. They had fluids that arent stocked elsewhere. Helpful staff.

Ph
Review №10

Great staff, very knowledgable had just what i needed

Ma
Review №11

Always so helpful and have in stock or can get odd import parts within hours.

Ca
Review №12

These people are just out right stupid 😂

sh
Review №13

Ve=Very​ helpfull accommodating

Mc
Review №14

You were a huge help guys!! Thank you

Ma
Review №15

Love this place...

Ch
Review №16

It was okay

Jo
Review №17

Great

Information
4 Photos
17 Comments
4.2 Rating
  • Address:15485 Metcalf Ave, Overland Park, KS 66223, United States
  • Site:https://www.carquest.com/stores/ks/overland-park/2957?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=cq-jv
  • Phone:+1 913-897-9707
Categories
  • Auto parts store
Working hours
  • Monday:9AM–5PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations