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Quality Muffler & Brake
923 State Ave NE, Olympia, WA 98506, United States
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Quality Muffler & Brake
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Me
Review №1

Quality service and fair prices! I was quoted hundreds of dollars more everywhere else I called. Not only was the pricing more than fair, the job was well done. Everywhere else I called couldnt get it done same day which I desperately needed as I was having a scheduled c-section the next day and did not feel safe driving up to tacoma with my car in the state it was. He stayed late to get it done same day and I was willing to pay extra just for the courtesy but he wouldnt hear of it. He kindly refused my boyfriends offer of at least a tip and said we had other priorities to care for with our son on the way. Top notch service and a good guy. You dont find people like that very often these days but I am glad I did. My car runs better than it ever has and I will be taking my car here in the future as well as recommending my friends to Quality Muffler and Brake!

CM
Review №2

First off I live in the Olympia area, I was looking all of the muffler shops and custom shops around town and I read the reviews on this one and they were outstanding, I took my first car here with little experience on what I truly wanted the owner nicely recommended what I should do and we went threw with it. Overall 100 percent recommend this shop to everyone.

Jo
Review №3

I couldn’t be more pleased with the quality of service delivered by Quality Muffler & Brake. I contacted Vic late in the afternoon and got squeezed in and taken care of. I am extremely grateful for the service provided because My muffler was on the brink of falling off. The customer service, delivery and attention to detail was superb and they are extremely knowledgeable. I highly recommend this company for anyone looking for great service.

Ta
Review №4

From the very first phone call to the completion of service, everything went so smoothly. Their customer service is professional and genuine. I am thankful to have come across this business!

Ge
Review №5

Ive seen their work on coworkers vehicles and decided to bring my classic truck in. I drove over an hour to get there and I have to say, I was not disappointed. Their workmanship is top notch!

Ky
Review №6

Called asking to remove my stock exhaust and straight pipe it.Victor got me in as soon as possible, He gave me a fair and reliable price upfront of what the total would be. Gave him the car and finished in only a couple hours! He even stayed late to make sure I could grab my car after work. Great quality, couldn’t be happier. Big thanks to Victor and his staff! Definitely recommend if you’re in the area!

Sp
Review №7

Very helpful. would definitely go back.

Ja
Review №8

They do fantastic work on my exhaust and brakes and any other type of work I have ever had done has been a wonderful experience

Gr
Review №9

Victor was knowledgeable, had the parts needed and did a nice job of the repairs. Nice to see a small business surviving these uncertain times. I always do what I can to support local businesses. Truck repaired and were back to work!

Ka
Review №10

Victor was really professional and knowledgeable on the muffler and exhaust options for my 2021 Toyota Tacoma! I wanted the best sound and bang for your buck options and he recommended the best muffler option and pipe size to put on. At first Victor put on a bigger size DT muffler and he knew I was not satisfied with the exhaust sound I wanted so he gave me the options of a straight pipe or smaller DT muffler, I choose the smaller DT muffler and let’s just say I’m a really satisfied customer! He also painted my tail pipe black like I wanted for my dark gray and black theme on my Tacoma. Victor is the Man if you want great quality exhaust work done at a really fare price, he went far and beyond to make sure I was satisfied for the exhaust sound I was looking for!

An
Review №11

Victor was incredibly accommodating and quick. He spotted the problem right away and explained it to me well. He went above and beyond what was expected and typically done for a diagnostic. I will absolutely be taking my car here for years to come!

Jo
Review №12

They are awesome. Local, trustworthy, and definitely know what they are doing.

Aa
Review №13

Quick service and my car sounds great.

Ma
Review №14

They have done my last 4 vehicles over the last 9 years and the work has always been great and timely done

Je
Review №15

Great small business! They do great work!

Ty
Review №16

Vic is awesome! He knows exhaust.

Ma
Review №17

Great prices compared to any shops in town. Saved me a few hundred dollars. Work is great quality and quick. Let’s you know if they’re other problems with the vehicle depending on your work. Asks for permission before doing any extra work.

ne
Review №18

Great service, fast and friendly!

Re
Review №19

Many years ago, my wife brought our beat-up but beloved Volvo 240 in after the muffler had detached completely. We were extremely short on cash at the time but whoever worked with us (I think it was Victor but Im not sure) offered us several options and did great work on our admittedly meager budget. Now things arent so lean, and I bring my thrashed Tacoma in to have a new tailpipe installed that doesnt melt my spare tire and they (definitely Victor this time) do an elaborate job that goes way beyond the minimum effort necessary and costs exactly as much as Id expected. I even got the satisfaction of running a Sawzall through my tailpipe beforehand. Would absolutely recommend, particularly after an extremely terrible experience at another shop in town that same week. These guys were a palate cleanser.

Br
Review №20

Excellent service and reasonable price. I wanted a true dual exhaust on my 2000 Trans Am and Victor hooked me up. It looks and sounds awesome!

Ex
Review №21

If youre gonna shop around just save yourself the time and go see victor at quality muffler. Such an amazing and pleasant experience, friendly, on time, quick, cheap, and very high quality.I dont know much about vehicles and admittedly I am usually apprehensive about mechanics shops and getting car or truck work done in general, he helped me to actually understand the issues I was having which is not typical of most places whether its automotive or otherwise. Just go here and its going to be a good time.

B
Review №22

This guy does all of our cars work. He is top notch as far as a person and a mechanic. I would drive an hour just to have him work on our cars. Good people! Great service!

Je
Review №23

Very nice business

Wi
Review №24

Victor did a great job. He has a nice shop with the tooling needed to do custom exhaust work. He rebuilt my entire exhaust from the manifold to the bumper on site in one day at a very fair price! Can’t recommend enough!

Ke
Review №25

Best custom exhaust builders.

Et
Review №26

Great guys! Super helpful. Amazing service and such a great deal on the work. Highly recommend

Ki
Review №27

Here!! Call them, make your appointment and you WILL NOT be disappointed! Excellent service, amazing prices and family run. Why are you still reading!? Call them!

Pe
Review №28

Did an awesome job.

KS
Review №29

Fast, Precise and Top Notch Quality Service!

Ca
Review №30

Didnt want me to spend money on what I didnt need!

ra
Review №31

Called this morning for an estimate for brakes on my wifes vehicle. After talking to Vic on the phone he asked if we could swing it by for a more accurate estimate. My wife and I showed up 10 mins later and got our estimate and asked when we could schedule the brake service. Vic got us in right then and was finished in a few hours. Price came out cheaper than the estimate. I would recommend if you need services done on your vehicle call Vic first.

Du
Review №32

Awesome! Would highly recommend to anybody needing exhaust work.

An
Review №33

Great work! Fairly priced and owner is nice and easy going. Quality work and one of very few that actually are open on a Saturday. Highly recommend their work.

St
Review №34

These guys are awesome and great costumer service. I took my husbands truck in to get info on his tail pipe being so loose. Victor was so kind and patient with me as I played middle-man and I eventually called my husband so the two could talk. The muffler we needed was out of stock, but it was in a couple days later and I have happy hubby. I would highly recommend these guys.

Mi
Review №35

Went in because the exhaust flange behind the cat failed on my vehicle.1)They tried to charge me an extra fee for bringing in my own parts. which was the part that literally fell off my car and I wanted welded back on.2)They then proceeded to directly weld the exhaust back together with only a two inch piece of tubing instead of fixing it correctly with a flange. Without asking me my permission. Making it so my exhaust could not be taken apart without cutting it3) They then charged me 30 dollars in Materiel for a 2 piece of 2 round tubeOverall, I dont feel like I experienced the kind of honesty I could recommend to anyone not willing to watch them do their work and know what theyre looking at.

Ad
Review №36

Brought my 05 Wrangler in could not possibly more impressed with the work or the service! I paid almost half price compared to the online option I was reading about in Jeep forums. They have earned a life long customer!

Ev
Review №37

Got some exhaust work done, new muffler, and they fixed leak all in less than an hour. Some very nice guys and reasonably priced. Would recommend!

Jo
Review №38

Probably the most honest and easy going muffler/ exhaust & brake shop there is, at least in the PNW anyways. I needed a new exhaust system for my 1995 Land Cruiser and Vic was able to get me in the same day and get the work done in less than 2 hours. I traveled a bit of distance to get there so I just waited in the office section with Vics awesome dog Zues while my car was getting worked on.The bottom line is this place is a family business thats honest and hard working, youll be just fine.

Da
Review №39

I brought in an exhaust pipe off my 1948 Ford Ferguson tractor. I asked him to repair the broken section. He did a fabulous job. He specializes in custom exhaust. He can handle anything!!

Mi
Review №40

These Guys are Awesome to work with. Beautiful job and sound to my 2008 Ram 5.7 L Hemi. I had a 1967 Mustang GT Fastback with a 390 S-code engine done a few years back. I would highly recommend these guys to anyone. Whether it be Old School or New School, they absolutely know what they are doing. Unlike other Mufflers shops. Thanks Guys - I will be back.

Mi
Review №41

Excellent work,fast and great prices!! They have done multiple exhausts for me and I’ve slways been happy. Thanks again!

J
Review №42

I must say that the owner of this establishment is awesome! He is very honest and up front individual. I had my front brakes done on my Civic and gave me an upfront solution to fix the problem and the price was reasonable. He is a person to trust.

Na
Review №43

Victor was great. He gave me an estimate within seconds and did the work the same day. He was very professional and gave a very fair price. I would definitely do business with Quality Muffler and Brake again. Thank you Victor!

Ma
Review №44

Needed my exhaust pipe welded back together. Got me in and out under an hour. This shop does good work. Recommended. Ill use them again for future needs.

Pa
Review №45

My 2006 Toyota Tacoma needed a catalytic converter which in my truck it is part of the manifold. Can only be purchased thru Toyota, are over $1,000 a piece and requires 2 of them. At Quality Mufflers suggestion we put top of the line headers and after market cats on to include a new muffler and tailpipe. The cost was much less than just parts going the other way. A year later the performance is much better and not a single problem. Highly recommend to others. They are A++ Thanks

Br
Review №46

Asked vic if he had any ideas on a muffler , that had a deeper sound but not so much to cause cabin drone. He hooked me up at a great price

ma
Review №47

Great service, good service and really helpful people

Je
Review №48

These guys are awesome! I brought in my 72 Chevelle that needed a new exhaust from the engine on back! The replaced the headers and installed a complete exhaust. It looks, drives, and most importantly sounds awesome! I highly recommend Quality Muffler and Brake!

Tr
Review №49

It was well worth the drive from Portland. I had a 2.5 x-pipe system installed and it is perfect. The price was great, the service was great and I will go out of my way to have them work on any car I own. They are the BEST.

ro
Review №50

Great local shop with honest affordable service

Lo
Review №51

Top notch. Owner Gary was very friendly and takes great pride in his business of 31 years. I was just passing through town on a cross country road trip and really needed to get my brakes done (I heard a grinding noise, and the car would shake when I braked). I looked at reviews online and couldnt believe the high ratings for Quality Muffler and Brake. I called about 10:30 a.m. to see if BY CHANCE they could work on my car in the afternoon and they said they could. I told Gary I was just passing through town, which I thought later maybe I shouldnt have mentioned (low chance of repeat business). But I left the car there, he called within the hour with a price quote and the car was ready to be picked up around 3:00 p.m. Amazing! After I left I checked with a reputable source about the price I was charged and was told price was VERY fair. So while Im not sure when Ill be in Olympia next and need muffler or brake work done, the least I can do is leave a positive review on here and confirm that this business deserves a 5 star rating!

Al
Review №52

The fasteners connecting the mid-pipe and the tail-pipe had rusted through, and I needed help quickly. Victor answered the phone at 10:20a, my car was on the lift by 11:00a, and work was done by 11:40a. Not only was the flange issue fixed, but Gary also fixed the unseen heat shield issue. Same owner, same location for 35 YEARS at the time of this review. Highly recommended! Buy an exhaust tip while youre there!

Bo
Review №53

It is so nice to see a business thrive for over 30 years. The reason is because of quality work, friendly staff, and a great time shooting the breeze with the guys. My system turned out PERFECT and sounds AMAZING. This is THE only place I will go to for exhuast from now on. Thanks again!

D
Review №54

True masters of their craft. Did excellent work on our vehicle - would highly recommend this shop to anyone needing work.

Jo
Review №55

Great place

Ch
Review №56

Excellent service. Quality custom exhaust system. Shop stayed after hours to complete the job. I would definitely go back and would recommend to anyone!

Da
Review №57

Gary and Vic are awesome. They always know what to do and always set up my exhaust just how I ask. Thanks guys.

Ro
Review №58

I called them in the morning to have them take a look at my muffler and get a quote for repair. The estimate was Extremely accurate estimate for repair and very fairly priced. They got me in and out quickly and the work was done correctly! I am very satisfied with them and would recommend them to anyone needing a quick muffler hole repair!

Br
Review №59

Knowledgeable, professional, inexpensive and quickly done. Plus they didnt try to bs me into buying parts that I didnt need. Straight forward and concise and I couldnt ask for any better service. Highly recommended!

Mi
Review №60

Helped to fix a job someone else screwed up. Quick in and out and best price for the work in the area. I would recommend them and they guarantee their work.

Ja
Review №61

Brought in my 1967 Ford Fairlane. I wanted her to be throaty and loud when she left, and Victor gave me that. My beauty won an award at the last two car shows we have been to and many people have commented on her sound. My family is repeat customers to Quality Muffler and Brake and we have never been let down. Victor does nice quality work.

Ho
Review №62

Excellent custom exhaust installation on my Mazda Miata. You will get professional advice from this very knowledgeable father/son team and they can literally manufacture any type of performance exhaust system. I plan to get all my exhaust and brake work done at this shop.

Ma
Review №63

Great service. Very cheap and excellent work

Pa
Review №64

If you ever need any exhaust or muffler work done in the pacific northwest, please save your time, energy, and above all, money, and go to Quality Muffler & Brake. They have a BBB A+ rating for a reason. My story: My exhaust pipe split, and within a half hour, Gary fixed the problem. He pointed out that my pipe and resonator had pinholes all over, and within another hour, he formed and welded a new exhaust pipe and resonator. My car is now quieter than it was when I bought it. Well worth every cent I paid, which was less than half the cost that a large auto service chain quoted. Im extremely happy, and I will go definitely go back for any relevant service I need, and refer anyone I can.

Jo
Review №65

Vic and his dads quality work speaks for itself.. Ive known Vic over 20 years now . The best spot to go

Al
Review №66

Took our 98 Jetta in for exhaust issues. Great service, great price and in and out in a day. Best shop in town. These guys are fantastic.

Dy
Review №67

I walked my car in with complaints of squealing brakes, and was quoted at the door $360. I left my car overnight to let them work on it, and when I went in the next day to pick it up, I was pleasantly surprised to find that he had only needed to fix a pin, and was only charging me a half hours worth of labor (50 bucks!). Ive had poor experiences with auto repair shops and dishonesty, so it was a breath of fresh air to not get up-sold or unfairly charged. Highly recommended!

Ca
Review №68

Took my car in to Jerry (owner) on a Saturday in the midst of moving. Frustrated and thinking this is just what I need on moving day, but Jerry was a silver lining in the stormy day!! These guys are the best serviced, best priced auto shop Id ever set foot in!! The honesty and the fact they take pride in their work and in their family means Ill be a repeat customer for life!!! Thanks again!! Casey Yardley

Jo
Review №69

Great prices and great friendly service.

Da
Review №70

Excellent service. I showed up, showed them what was wrong and they fixed me up and had me out the door in less than 2 hours! My truck now has an awesome rumble, thanks to Quality and the Flowmaster Exhaust!True professionals who have been in business for a long time. Made my custom exhaust sound and look good.Thanks!

DO
Review №71

A+++++ Great service/ quality work. My experience with this business was outstanding could ask for anything more when it comes to quality work and pricing. Honest and up front. Thank you looking forward to doing business with you again!

Th
Review №72

Second time I brought my car here. Great prices and quick work

Al
Review №73

I am new to the area and needed some custom exhaust work. A previous exhaust shop said they didnt think they could do it but Gary had it up and perfect in an hour. They also do in house mandrel bending!!! Great shop, great people.

We
Review №74

Best place to get your rig fixed...

Pe
Review №75

Extremely helpful and customer oriented. They were very helpful in doing a custom job at the last minute. Thanks!

Br
Review №76

Great experience today, Victor was able to fit me in 45 mins after I called on a Saturday afternoon. Was up from Oregon and my exhaust pipe broke. For about $50 It was fixed. I would recommend this shop.

14
Review №77

Exelecent service. Took a 1500 kawasaki left side exaust that has a 3.5 × 1 hole. The job was given to him with a week to spare and the guy called the next day with a very reasonable price. He replaced the blown section of pipe so well that the mount was a perfect fit. His work quality is like a machine shop. He did such a good job that i will personally come here for now on out.

Ge
Review №78

Could have sold me expensive repair but was honest. Thought I knew the problem and was expecting to pay for repair but was told the exhaust was not it. Will certainly bring it there if I ever do need repair.

Ja
Review №79

Quality of work is fantastic. The worst part was we were under quoted to get us in the door then the price went up 30%. Made an appointment a week in advance to find out we were coming in to pay 30% more than told.

He
Review №80

Extremely impressive work, high quality and very knowledgeable. I would absolutely recommend them.

Ma
Review №81

Fantastic service, reliable service at a fair price. These guys are great

wi
Review №82

Nice guys, great work. Truck sounds amazing!

Lo
Review №83

They did a good job for a decent price

Tr
Review №84

The owner and his son do Excellent work here as i have took my vehicles over the a few times for Exhaust work and had a Great overall experience.

Ce
Review №85

Great service, fair prices!

Du
Review №86

Very good customer service they knew what I wanted and got right in and out!

Ti
Review №87

Thanks for the new catalytic converter

Ja
Review №88

Victor and Gary at Quality Muffler are true pros. My original order was exactly what I asked for. However, I didnt get the sound I was looking for. Instead of telling me I was SOL like a lot of other shops would, they encouraged me to come back in and actually sample a few options! Never once making me feel like a pain. They tried three muffler set ups just to be sure I had what I wanted and I was able to get exactly what I was looking for. THIS IS WHY YOU DONT BUY ONLINE!! Go see Victor and Gary and you will be sure to get what you are looking for.

Co
Review №89

Had catalyst converter changed, that the dealer wanted twice as much, for a 06 Acura and Im pleased as a woman I can trust a shop to tale care of my needs in a timely manner.

Th
Review №90

Great service. Creative solutions to unique exhaust system requirements.

Ke
Review №91

I always get great service from Gary and Vic.

Ro
Review №92

Gary and his son Victor at Quality Muffler in Olympia WA worked on my Catalytic Converters. These 2 were running their mouths about all sorts of stuff as they searched my car for a camera I told Molly Stroup was in my rear view mirror the night of Saturday February 27, 2016 when a accident was to be staged involving Lacey Police Officers, Private Investigators and others (well just leave it like that at this time) All the while a flip phone lay open recording most everything they had to say. Others stood close by listening. Occasionally coming over to take pictures and video from time to time. As they were breaking pieces of my car. Rummaging through my stuff. And then etching a 2 above my interior light switch which others have been breaking into my car and leaving on so I would continually wake up 2 a dead battery. Best part is the after picture of the inside of my windshield. You can literally see their arm marks left from sweaty elbows when checking the very same rear view mirror I am recorded specifically telling Molly Stroup the camera was in the date of Saturday February 27, 2016. Good Luck 😎

Ma
Review №93

Dealt with these guys for more than ten years and they are fair and honest and you can always count on them to do the job right.

Ro
Review №94

Great service. Will absolutely so business here again.

Bu
Review №95

Fast and friendly service really enjoy my new muffler

Wa
Review №96

I have had 3 cars worked on here...1. 03 civic Si - result = AWESOME2. 09 Jeep Wrangler Unlimited - result = AWESOME3. 16 Mustang GT - result = OUTFLIPPING STANDING!!!!!I read the 1 post by the nutjob who clearly eats his own turds... cant get all great customers I guess. Truly a weirdo.I know Victor and Gary from the work theyve done on my cars and they are by far the most professional guys in the business. Every stop in has been stellar, never too busy to at least hear me out. ALWAYS a FAIR price. Theyre thorough which is more important then speed IMHO especially for a custom sound or diagnosing problems. Very happy with them.NOW THE GT!!!! Tried out several exhausts and I got to pick out the sound that works for me... simply awesome. Vic literally swapped out different mufflers to make me happy. Dont WASTE your money on a website selling an overpriced product... let Vic build it for you!!!As of two days in (now that Im dun playin) my fuel economy went up by 1.8 mpg. In a v8 that is simply amazing. The weight savings is most likely the contributor to this as well as the breathability of the exhaust.... oooooo that sound is mean!!!! The power is more evident below 4K Rpms which is where these GTs seem to need some oomph. Once I get my tuner and dyno, Im look forward to see what its making. Ill edit when I do.Ive owned over 60 cars and tuned over half... never have I experienced a shop as down to earth and professional as Quality for this line of work.Two thumbs up and a cold one to these guys!

Ga
Review №97

Excellent service very knowledgeable and highly recommend

Ki
Review №98

Great guys

Br
Review №99

Fast service, excellent price!

Ry
Review №100

Expensive but you get what you pay for.

Information
19 Photos
100 Comments
4.8 Rating
  • Address:923 State Ave NE, Olympia, WA 98506, United States
  • Site:http://www.qualitymuff.com/
  • Phone:+1 360-943-8632
Categories
  • Muffler shop
  • Auto repair shop
  • Auto restoration service
  • Brake shop
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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