Very good experience all around. Exceeded expectations. Friendly and knowledgeable service. Trevor to was great.
Smart, helpful, professional staff and lots of supplies.
Did not have what I wanted
I think the vendors need training to sell because I asked a salesman and he told me he wasnt a plumber and he didnt know!
I love Rubenstein supply. These guys are extremely knowledgeable and welcoming.
Always happy with the service. They offer delivery as well as in store pick up.
Super friendly and willing to help out the DIYer with a smile
Always have what you need
Great staff and super helpful.
I have been going to this store for over 30 years. Most people at the store have been very helpful and supportive. Growing up, I was used to being shunned at the local plumbing store for not knowing the name of the parts. At Rubensteins, I was invited early on to go to the back of the store and pick out what I needed. Generally everything is in stock or it can be ordered quickly. I am an architect and have all my jobs run through Rubenstein because their pricing is lower than anyone else with better service. I have shopped around for years. Rubenstein often beats the internet on specific manufacturers prices.
Excellent- Annas very helpful! Ive done so many projects over the years. Fortunately, they have gotten to be higher end. Now, I just go to Rubensteins and Anna has been so helpful. I dont keep up with the changes to plumbing fixtures so its great to have an expert I can turn to when I need help finding something.
Won me over with great service.
Great service!
When I was remodeling my bathrooms, I became a regular at Rubensteins. Although there was often a wait both before and during my turn, the guys there are professional and knowledgeable. They knew the right questions to ask and had a good return policy when things didnt work out. Ill be back.
These people have no idea what they are doing on a technical level. Parts counter has never heard of basic parts and have to call back when someone who does know what they are doing comes in. Terrible
Very knowledgeable and helpful staff (Leo) at the parts counter. Our the pull-out hose head on our (pricey) Dansk kitchen faucet sprang a leak after 3-4 years of service. Instead of ordering something online that was supposedly the numbered part but didnt --look-- like the one Id removed, I went the bricks-and-mortar route to Rubensteins. I expected $50-70 outlay based on the web pricing, but Leo pointed out that Dansk fixtures were sold with a lifetime warranty. While Rubenstein dont stock Dansk products, Leo did know the supplier for the bay area and put in a call. Long story short, free part, shipped to my door. Cant recommend these folks highly enough. Thanks again, Leo!
Real people great deals check prices
Knowledgeable staff.
Very knowledgeable and a wide variety of products.
Wherever you need you find it there
Dont expect this place to have anything. Beyond toilets, they have em by the pallet.
Very very very very slow slow slow slow
GoodServiceGood