Not usually my place to shop but did pick up something from the clearance rack.

Havent really had what we wanted but maybe it was just our mood at the time

Mostly had what I was looking for. Friendly customer service. One woman specifically, I wish Id asked her name.

Not many sizes to choose from.

Clean store,great customer service

Great employees super friendly

Very good items at a great price if you use your Pennys CC. Got a great deal on a sport coat. Great help.

Gary the manager was awesome. He got me out personally but she was like I felt very important when I walked in the store. I high suggest The JCPenney store in Norfolk Nebraska

Very good service with Gary!!

Good store, friendly staff!

Pretty pricey. Limited selection.

Always great customer service

Great store. They are mandating masks now.

What too many questions I go change my phone screen but they no have

Good quality items at great prices

It was great.

Extremely run down and disorganized. The clothes I bought are of high quality but werent at the affordable prices Im used to seeing at Penneys. Give this company about 5 years and itll die off just like Sears

I thought it was good got what I wanted

The Salon always does $10 kids hair cuts around the beginning of the school year!! Thank-You JCPENNEY :)

My online order was NOT what I ordered..I ordered shoes and it was a pair of pants :( BUT the little gal that helped me with my order was so kind and got it all straightened out for me...Good job Norfolk Ne. JCPenney!

Have very little of what I want. Typical response is to order off the website .

Great place to shop. Had an Aunt work in the business department for years

Ok selection of work/dressy clothes. Juniors section is very disappointing. Clearance section is a disaster. Impossible to find anything because its such a mess. Employees are friendly.

Was cheap friendly and help me find the things I was looking for

Hit the jackpot with sales. Spent $170 saved over $700

Love this and got good service

Good selection for school shopping. And great deals if you are a card holder.

Had exactly what I was looking for. The sales clerk was knowledgeable and had a smile on her face.

Everyone was very helpful and not bad price

Nice selection of clothing, good people, bra prices are alittle high

The carts are weird

Great inventory with quality products at a fair price. Extra savings for card members.

Very clean and pleasent store employees

Helpful people, clean store, good merchandise

Quality clothing. Affordable price.

Love the specials! Great service!

It is a good place to shop

Good sales confusing layout

A great store has every thing for the family.

Good selection of clothes and friendly help.

Everything is still on sale...sale pricing structured store. Not much more to say. One of the larger stores in the mall.

Store hours are open 10AM but didnt open doors until 10:08 AM. Small detail but then we wonder why the stores are closing in our Norfolk Mall... She (the manager) kind of had an attitude about it.

Great customer service.

They have good customer service. If they make mistakes they have no problem fixing it.

No one was on the floor asking if I needed help. Dressing room was filthy!

Wonderful pedicure did a great job

Good store, staff are a bunch of kids.

I always love shopping at Penneys one of my favorite places and I love the discounts I get with my JCPenney card.

Thank you JC Penney card...20 percent off

A pretty nice department store

Not a big inventory very small selection of items

Excellent service with a smile!

Slwayable to do what I need to do.

Good place to shop.

Went to look for a good heavier jacket for winter but was disappointed that I could not find any coat sizes in a XL or XXL long anywhere.

Needs some major updating. Very small. The only good thing about this store is its staff.

Smiles and very helpful.

Love it always good deals

Couldnt find sizes that would fit me.

Awesome summer dresses

Always good experience

Clearance section was dirty and unorganized

Found exactly what I needed.

Very busy store.

Prices are the bomb

Never have my size in shirts or pants.

Good prices

Nice sales!

So small. No photography center.

Retail workers were very rude to my grandma.

Nice place

Good selection

Worst customer service ever. Dont suggest it. Horrible people.

Prices are great!!

Good store

Love shopping there

Good prices

Nice store

Great

Not good

Very expensive

Convenient

Love it

Gone

On Saturdays they always have very good specials in my purchase: a casual bag of 140 dollars and a jeans of 45 they gave me 30% total, I paid 80 dollars.

Good place to buy clothes

Excel

It is a good place for shopping and very good attention

Very good and has many options for the whole family

Very nice clothes and quality

They dont have a good perfume department. The clothes are at a good price

I like the tissues.

Jcpeney is a good place to buy clothes

Its a good place to go shopping for clothes

Excellent

Exxxxxpensive