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Hernandez Auto Center
29 Bloomfield Ave, Newark, NJ 07104, United States
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Hernandez Auto Center
Comments
Jo
Review №1

It was an all around awful experience honestly, overpriced, a rude mechanic, plus they where trying to charge me 120 dollars for new brake pads (plus 70 for installing them) for my car when I could walk 2 blocks and get the same brake pads for 45 dollars at autozone which is what I did.Definitely never going back and cant really recommend.

Br
Review №2

It was quick, good price too for tire change. I when to 4 different tire shops and they were the best.

to
Review №3

Im from the neighborhood.they wont even give you a price to fix a starter. I understand if something else occur and price must be adjusted but not even an initial estimate so I guess I should just buy something with out asking how much it cost.

Pa
Review №4

Great service, experienced mechanics at a fair price. Always on time!

Jo
Review №5

Amazing service. Quick and Affordable. The owner is very friendly and knowledgeable of cars. They have fix many parts on my 2004 Honda. I have never been dissatisfied with any of the repairs they’ve done. I highly recommend Hernandez Auto.

Di
Review №6

I used this repair shop for several things on my Jeep Liberty.At first the business came off as responsible, timely and professional.The problem came when I had my brakes fully serviced; new drums, new pads and 1 new caliper.We picked up the car from this repair shop and my wife headed to work.Less than an hour later my wife called me from route 3 to inform me she was with the police, the front passenger wheel had come off and the caliper system had come apart.We paid for towing back to the repair shop and requested that our vehicle be repaired and damages and towing be reimbursed.While the owner initially agreed to cover the damages and the expenses what ultimately happened after he repaired the caliper was that he re-installed the damaged rim and refused to cover the towing fees and damages.The owner of this repair shop decided to ignore the fact that the wheel fell off on the same day we picked up the car from his repair shop, the owner chose to ignore that we returned our vehicle on a flat bed tow truck to his repair shop.The owner proceeded to indicate that his brother was the mechanic that worked on our car and that he trusts his brother over any customer and that we must have staged the entire incident to just make him lose money.The whole issue became a big argument with the owner refusing to cover the damages and yelling his brother does not make mistakes.Folks, no one in their right mind puts their family in the car and sends them to the highway with loose wheels.We trusted this repair shop and they failed to deliver or even make things right.We are very fortunate that when the wheel fell off my wife was on the left lane and approach heavy Lincoln tunnel traffic so the vehicle was slowing down.While this repair shop is clean and modern, they owner lacks professionalism and most definitely does not have the moral fiber required to entrust him with any safety or major auto repairs.The owner of the repair shop agreed to

Je
Review №7

Hernandez Auto is the only place I will ever bring my car. They have helped identify problems with my Honda Accord honestly, efficiently, and at a very fair price. They work fast without compromising attention to detail and quality of work. The owner is always present and genuinely cares about safety and quality.The mechanics here understand how important having your vehicle is so they work hard to get the job done quickly. I have never had to leave my car there for more than a few days, even when getting major work done on my brakes and exhaust system. They communicated with me every step of the way and were upfront about costs and issues with my car. I am so grateful to them for keeping my car running as wonderfully as it does. I cannot recommend Hernandez Auto enough!Also, to the guy complaining about his BMW oil change price. Isnt that kind of a deal for BMW oil changes? Dont they average around 130? Dont try and degrade a business because you dont accept the maintenance costs of your own vehicle.

Br
Review №8

Amazing experience - the shop is spotless, which tells you about the pride they take in their work. The owner has been i business over 30 years and treated me like family. The service I experienced was excellent, and the amount I was charged felt like I was getting a friends and family discount. I loved it and would happily come back again.

Ju
Review №9

Very experienced in the work that they do, they work with care, very reliable, and you can sit and wait in a very clean, comfortable invirament while your vehicle is taken care of.

Pr
Review №10

Great mechanic. Always gives great prices. The best in Newark. He’s such a nice person and does amazing work. Thank you**update**They made me upload a good review so i can get a discounted price. Terrible customer service. Chargers excessively too much so if you’re looking for a low priced mechanic, THIS IS NOT IT! The female receptionist is a homophobe. Felt so uncomfortable being there. Never going back!Who charges almost 700 dollars for some breaks on a 2005 scion. Who charges a young (17 year old at that time) 700 for breaks. Smdh. Don’t waste your time or money going there.

ki
Review №11

They always give me a great deal and give great advice! I shopped around at 5 different mechanics and they offered the lowest price for the part and service. Its always clean and allowed me to bring my pet 😊🐶

Ti
Review №12

Excellent service and very professional. Rates are very reasonable. Honest about the time it takes to repair. Never a long wait.

Th
Review №13

Fast inexpensive repair. Totally satisfied

Ja
Review №14

I’ve been to this location a few times, and never had a good experience. I only went back because they were the closest location to me the time. Customer service is poor, the owner is lazy and regularly has an attitude. I wouldn’t recommend.

Ed
Review №15

I have been a costumer since 2010.Staff work responsibly and are likeable, the place is clean and aesthetic.They offer guarantee in every repair.Overall I am always satisfied.

El
Review №16

It was great customer service. Help me with my car problems for a reasonable price. If your car having problems or need to be fix come to Hernandez Auto Center

Mi
Review №17

DO NOT GO TO HERNANDEZ AUTO CENTER.I was having problems with my steering making noise when I turn. He said my control arms needed to be replaced. He said it will cost $600 to do both sides. He said well call you when your car is ready, I said okay. I still get the clicking noise and my steering is still messed up. I would recommend not going to Hernandez Auto Center they cannot properly diagnose car problems. He also said I need a wheel alignment. Theyre definitely not the one stop mechanic to go to. They cant even do a wheel alignment. The control arms with ball joints cost between $60 & $90 for both he charged me over $200 for each. They overcharged for parts and cant properly diagnose what needs to be fixed. DO NOT GO TO HERNANDEZ AUTO CENTER.

Br
Review №18

My boyfriend started me going here and I am so glad he did. We now bring all of our cars here. Every time we have an issues, we get great service, advice and we do not get charged an arm and a leg. I look forward to being a customer for many years to come.

Ry
Review №19

Hernandez shop is the best and gives the best prices! I have referred many of my friends and family here and everyone is happy with his prices and service. Im promise you wont be disappointed in the service!

An
Review №20

Amazing service amazing prices. Best shop in jersey . Hands down

Ma
Review №21

Very good customer service great prices andKnowledgeable staffs

Ru
Review №22

In Hernandez auto shop they fix cars all of type professionalism is key they have helped my father and me with our Vehicles in pass and We will return in future if needed , I recommend You visit them if needed they will solve all your problems.also They love what they do giving you a choice if you are a car lover and keep your baby on tune I highly recommended

Ka
Review №23

I was a loyal customer and always relied on the service here for my vehicle. But this time Im Really upset, I brought my suv here to be serviced because I heard a noise coming from the front suspension, He told me that I needed a whole new control arm. I agreed and paid for it and it wasnt cheap. Right after that I took my suv for a wheel alignment and when the guys from the alignment place put my truck on the lift they noticed that my control arm was very loose, and they tightened the bolt for the arm for free. Now that same problem that I paid about seven hundred dollars for, that I was assured was fixed, came back! I feel robbed and taken advantage of at this point because I used to be a loyal customer. Ive been inconvenienced, problem not fixed, and I paid A LOT for a service that I was not provided.

St
Review №24

They have been my mechanic shop since 1997 and is knowledgeable to fix every vehicle that I brought in.They even knew one of my vehicle was under recall and to take it to the dealership so I didnt have to pay for the parts and labor. That honesty has kept me a returning customer.

Jo
Review №25

My high pressure transmission fluid line was finished... to replace the part was at first a bit of a runaround but nothing an extra $50 didnt resolve. All in all, they got it right the first time so I cant be upset. Thanks for the work, Hernandez Auto!

Te
Review №26

Excellent service. I would recommend this place to anyone.

tr
Review №27

Pay for a service that wasnt even the problem and didnt even get nothing but an over charge and have a nice day

Pa
Review №28

Honest, excellent ownership and top shelf techs. Best Ive ever seen. Going for 14 years.

Co
Review №29

Dont waste your time. I had a really bad experience. You and live and you learn. Unfortunately, i learned the hard way.Will never, ever go there again.

ty
Review №30

This place is the worst place to take your car. They will overcharge you on everything and still wouldnt fix your car.... I took my Infiniti there for contral arms,axle, motor mounts payed $800 They told me to drop my car off and they will calll me.. I pick my car up it shacks like crazy now i have to take my car to the Dealership.... Alll they will doo is 🔨🔨 brake your car..... Stay away from this place🚨🚨🚨🚨🚨🚨

Br
Review №31

I’ve been coming to Hernandez for 14 yrs and I always got great service with quality work and I was always treated with respect also I don’t have to wait the whole day for service thanks for ur business Hernandez U keep things working

Ri
Review №32

His been my mechanic for more then fifteen years, always does a great job on my vehicles.

Lu
Review №33

One in a million...not only good prices but honesty ..which is a combo thats hard to find

Ra
Review №34

CLEANER THAN A DENTIST OFFICE ! Impeccable service - great staff and very knowledgeable ! Prices are great !

Jo
Review №35

Very helful , professional we had him take care of all trucks of our small company and cars for maintenace and repair they allways use original parts and take care of anything concerning to your vehicle defenely recomended

J
Review №36

These people will scam you. I go there for an oil change and they said $85. I go to the car to grab something and when I go back inside they said sorry we made a mistake. Its $117 for bmw. I only did it because I really needed the oil change. Never again.

Ri
Review №37

Thank you for repairing my Acadia a/c. Very honest and fair price. Highly recommend!

Al
Review №38

They helped fix mt air conditioning system. Good job!

Li
Review №39

I love their work but way to expensive for the work

me
Review №40

Good service

Ke
Review №41

Very professional

Da
Review №42

Great mechanic

Ju
Review №43

The worst mechanic had my catalyst converter changed 3 times and its still engine light was on he kept resetting the computer $800 down the drain had to go to pep boys.

Sh
Review №44

Honest...

Vi
Review №45

If you need an emergency tire in the middle of the street or highway, dont call here. They dont do that job, thats what they told me.

Ca
Review №46

They stand out for having an excellent service and working honestly. 100% recommendable.

Al
Review №47

Good deal, and the super friendly cashier

Information
4 Photos
47 Comments
3.8 Rating
  • Address:29 Bloomfield Ave, Newark, NJ 07104, United States
  • Site:https://hernandezautocenter.business.site/
  • Phone:+1 973-268-2799
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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