Dont be intimidated by the tall shelves and tight aisles. Despite the small size they have almost anything you could need. The staff was very knowledgeable about all of the hardware there and helped us choose the right mounting hardware for our TV. We had to come up with a custom solution and they got us everything we need. They even tried to save us money by selling us a different tool than we thought we needed (and what we ended up buying did the job just as well).

The prices were reasonable here. I was so happy with the customer service too. The staff helped me find exactly what I was looking for!

Very bad customer service. They have a lot of products but the way they assist customers is awful. There are better hardware stores in the area.

LOVE this wonderful store and the people who work there! David is a real-life MacGyver, able to help me solve any problem with innovative solutions. It has the most amazing selection.

They tried to over charge me on a sheet of 220 grit sand paper. It was marked .79 cents they wanted to charge me over $2 for it, and the clerk said I couldnt go by what it was labeled. I had to tell him like three times to take if off, its not worth the hassle go somewhere else.

Everyone in there is always friendly and helpful.

Awesome store, possibly the best in the city! You cant find something? Call them and theyll try their best to help you out. They can even make something personalized for you, based on your drawings. Simply the best team!

Poor cheap quality items sold at expensive price your better off going to HomeDepo or Lowe’s besides that HomeDepo and Lowe’s offers money back for returns Fulton Supplies has a credit for merchandise

Best hardware store EVER! Called for an unusual-size lightbulb. Not only did they have it, but they set it aside for me to pick up. We “discovered” them about a month ago and they are now our go-to place. Nice staff members who are very helpful, knowledgeable, and professional.

I have been going to this hardware store regularly now. It is closer to me, and they have everything I have asked for in stock, including things like Swiffer products and birdseed. I ask for what I need, and one of the store staff gets it for me. Very safe and very friendly!

Super helpful, went out of their way to ensure that I had the correct hoses. Had to go back based on my mistake on size and they were super helpful and friendly 👍

Very helpful, very friendly staff. And amazing selection of hardware supplies considering the size of the store.

A great hardware store, with lots of competent staff to help out. Eugene helped out fast, and made some keys that I couldnt find anywhere else.

Came in to get copies of keys. The staff was knowledgeable and did it very quickly and for a low price. The only issue is that one of the keys was accidentally copied twice, and the other not copied at all.This was an easy fix, as I simply came in again, explained the issue, and they fixed the problem free of charge.I recommend going here for any task to be done quickly and for a good price. And its a cute shop!

Great store they are always there to help. And have great and fair prices. Been going for years. Love this place

I was in a pinch with my roommate remodeling our kitchen and we ran out of pantry and cabinet handles! We needed about 25!!! We ran to the store and they reopened the shop just for us! We went home and got to put the new handles on our pantries and cabinets, they looked great! Thanks for what you did! You have nooooo idea how much it meant to us!

Well stocked. Pretty much all you need is found at this location. My colleague and I stopped in for some plumbing supplies and they had all the material we were looking for. I recommend this establishment for your maintenance needs.

Being from out of town my expectations were low when it came to hospitality. But here they helped me with my very specific request quickly and effortlessly. They even helped me with setup in the store to make sure I was 100%. Great Mom n Pop shop, wish I had one like this back home.

Favorite hardware store in NYC. Customer for many years. Service is excellent. If you dont know something, someone there does. I recently went in looking for toggle bolts and the guy working there suggested snap toggles instead. Even explained and showed me how to use them, and they made my job a lot easier.

An amazing store -- how do they have everything in such a small space? Ask and they have it.

Went in to buy spray disinfectant and small spray bottles. In this time of crisis the owner donated the spray and bottles. As a NYC paramedic this action went without saying. The store has a new customer going forward

Real hardware store; with knowledgable staff, quality in stock, and fair prices. A total rarity in NYC these days. Keep up the good work!

Helpful and communicative way beyond expectations. When I called them the next day to check on a part to order, they said we tried to see if we can fix it, I dont think you can though. Did you check if its under warranty? If not we can order it for you. Every time they said something, they followed through perfectly, and they actually put thought into how to provide service. Amazing staff.

Been going to Fulton Hardware for years.... staff is always friendly and knowledgeable. After sales service is tops!

The people working are quite hospitable and it is a relatively fun place to stop in, my issue is that I made three copies of a key that do not work. I returned multiple times to solve this, at first they said it must be an issue with the lock and that I may need to pay for an additional locksmith service but my roommates key worked fine. I persisted and purchased a copy from a keyme facility which worked perfectly on the first try. I returned to inform them of this and they only offered to come and figure out why they could not accurately copy this new generation of key. I presumably would have had to pay for that visit and they offered no refund for the three keys that are now useless to me, not a great business practice!

These guys are great! I needed finding a clipper to cut fake flower stems with wire in them. In the meantime, my cat had ripped my palm by accident. The staff-person clipped them for me since I could not apply the necessary pressure. Its really easy to underestimate just how much we need both palms for tasks! Having help moved me. I appreciate the thoughtfulness, help and really modest price here very, very much.

Friendly staff but I am giving 4 stars because while they do help you pick out the things you need, they dont offer refunds only store credit

Well equipped and knowledgeable about the store

This hardware store carries just about everything and anything you need to complete any DIY repair. And the staff is knowledgeable and great people to speak to. It also has a great Mom &Pop atmosphere.

Great service

Great place, and great bunch of salespeople very helpful......

Amazing hardware store. They have everything.

Always SO helpful. Whenever I go in here, the staff always goes above and beyond to be helpful and make sure they not only get you what you ask for, but that its actually what you need. Today I was helped by Glen (I believe thats how he introduced himself to someone on the phone), who went above and beyond. Totally recommend this store to anyone who needs something for their project.

Great hardware store, so glad I dont have to go to Home Depot. Just needed some simple 10-32 screws, they had them, they were cheap and I was back on with my project. GREAT SERVICE in a town that is known for being full of hostile A-holes and idiots.

Best hardware store. Great service. Will always help you finding a solution for your project.

Awesome little hardware store. Hope it stays around. Way better than home depot

Very good and fast service. Duplicated 3 keys (ranging from $0.95 to $1.75). All the keys worked well. Thank you!

Called ahead about a key to be made, a key which they’ve made in the past year, and they tell me they’ve never made this key and can’t today. Waste of my time.

Ive copied keys twice now at Fulton Supply Co. Ive gone around 4:00 PM both times and waited less than two minutes to be helped. The copies somehow work better than the originals. Magic.

The best thing about this place place is their exceptional service and pleasant staff. They are very helpful and always have anything you may need. This is always my first stop for almost anything.

Friendly and helpful staff. Always have the items I’m looking for.

Price gouging. Submitted complain form to the State Government.

Very good service

Great service, knowledge staff, good prices.

Great small shop with great prices, friendly and helpful staff

Amazing service and price! The lovely guys in here really cheered up my day and were super helpful.

They do copies of Key Trak keys which is great since not many people seem to be able to do those.

Cool hardware store, the guys and gals there are very helpful.

Great place, perfect attention, price and service.

Helpful and knowledgeable! A great neighborhood resource!

Keys copied. 2 keys, 2 minutes, 95 cents each. Great service, great price

Alway have what i need if they dont they order it .

Excellent!

Has much more than you expcet, very helpful staff

Good prices and great customer service.

The best Hardware store in downtown.

Very helpful and convenient.

Great and Knowledgeable Service!!

Great items. Prices are a bit high.

Very helpfull plumbing guy

Too expensive !Bought one knife and one set of allen keys - $40The knife was $18, as the same one cost about $10 on home depot.

Something about this place. Most of the guys working on the floor, are either useless or kind of rude. When I do ask The old-timers usually have some sort of weird attitude. Otherwise the store is OK

Best customer service

Stubborn, treated me like a child insisting the kind of electrical socket I have at home doesnt exist

In this place it have averting you need

Good place!

Great, quick service

Good prices, professional

Nice

Excellent prices

Excellent