Great store, very professional. They helped me figure out what to do with an old style plumbing system. After multiple attempts to figure it out myself and going to several Home Depot’s and hardware stores, but failing; Frank was able to identify the problem and get me the right parts immediately. Very professional without making you feel like you know nothing, even though you probably don’t because plumbing isn’t always that easy.

Expensive and unreasonable return policy

I had a really great experience with them. Rented me a tool and were super kind and helpful. I had to install a TV into Concrete and after trying it my way (unsuccessfully) I just took their advice and used the Toggler alligator bolts which were so much easier and caused me a lot less headache. I must have come in 6 times that day annoying them and they were smiling and helpful every time. Thank you guys so much, the TV is up and is in the wall solidly! Dont bother going to Home Depot, whatever the extra cost is is worth 5 times as much in terms of their helpfulness and knowledge.

Friendly, knowledgeable guys, lots of hardware stuff.

We were looking for a piece of wood to be used under the cushions of an unusually shaped sagging sofa.Carlos listened as we gave him measurements and descriptions; Carlos told us it would be delivered to our apartment two days later around 10am. It arrived at the time we have agreed upon and the wood had the perfect cut.Great work!

Super helpful, kind, and quick when I needed something cut. Thank you!

This place is small and kind of dingy, but its a neighborhood staple and the service is very good. The prices are a little high, but they usually have whatever random thing I need. I trust the guys here. They are also pretty relaxed with their return policy which is nice if you are unsure you are buying the right item you need.

In terms of convenience and having what you need, theyre it. Amazing customer service!!! They go more than the extra mile to accommodate their customers. If they dont have it they will get get it but for the most part, they have what you need. Highly, highly recommend!!!

Great staff, always helpful and patient.

Awesome service. I needed some custom cuts on plexiglass and they took their time to do an awesome job on it at an entirely reasonable price. They definitely do their best to help you solve any home repair issues you have.

The guys here instantly answered my n00b plumbing questions and sent me on my way with all of the pieces to get the job done. I explained that I needed this to work with that (two fittings I was holding) in 5 minutes the guys put together a few brass parts to make a converter that worked. 3 trips to home depot and they never figured it out. Thank you for the help. Local expertise right here on the UES

Awesome Service and for such a small store they seem to have everything I need EVERY TIME I go there!Willie is very knowledgeable and always happy to help! Great best kept secret in the Upper West side!

The guy frank is a cool dude great customer service when you walk in the store just look for a guy that looks like the logo thats him

Great store run by friendly people. Prices are good and they offer free delivery. Highly recommended.

Ray save the day for us today! Our Salon went black today and in a panic I looked to yelp for a electrician for the answers. Ray was in the area and stopped by and in no time he had us back in business!!!

They have everything I need. Excellent service.

Always helpful...huge plumbing selection!

Polite and helpful service. This will be my first stop from now on whenever I need plumbing supplies.

Great selection. Well stacked.

The store is ok but owners dont pay for contractors who renovated this place. As contractor I dont support this

Carlos helped me get a couple of items I needs to fix holes in my wall and also to fix a drain , Carlos knows his way very well around the hardware store and is very friendly‼️‼️

Great location, management and merchandise!