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AutoZone Auto Parts
117 Rockdale Ave, New Bedford, MA 02740, United States
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AutoZone Auto Parts
Comments
ro
Review №1

Thus store has amazing customer service. Great people and great service. They knew what I needed and were very knowledgeable.

Br
Review №2

Great place. Always have the parts I need

Ma
Review №3

Yes we found what we needed for our car and the guy was right about what he said good workers keep it up

Ju
Review №4

Good service very helpful gort what I needed

Br
Review №5

No phone call on the part i was waiting on. I showed up late monday and it was there. My mechanic was missing parts from the order that I picked up. I called before I went back to autozone. The part was there they just didnt give it to me. No one was apologetic. Now I have to pay again for the parts to be installed.

Sh
Review №6

Service was terrible. 2 people walked out. B4 me. I almost did too but I needed the part. Waiting at the counter for 15 min while a male employee was in the back flirting with the female employee who jst came in... I Kno cause I could hear them... I said something bc of it

Sa
Review №7

Went here for a check engine light. Went over the code with the staff members there. They recommend fuel injector cleaner and it worked! Thanks guys.

Ge
Review №8

Customer service could of been better

Ro
Review №9

Quick n painless had what i was looking for in and out Thankyou!

La
Review №10

Just came from the store, big thank you to the staff working today. Needed a battery for our 2015 Buick. Usually I would swap out myself, not this time. Way to much stuff on top and did not want mess up the computer. The guys were super nice and made sure the battery was removed and installed without issue. Again thank you.

jo
Review №11

They always have all the pots necessary for repairs. Call ahead theyll have the part stock at the counter waiting for you when you arrive. Free battery replacement testing.

Je
Review №12

Counter person a bit rude.

Da
Review №13

Very educated and polite service from the staff

Ka
Review №14

Great customer service,

Jo
Review №15

Good customer service

Ca
Review №16

Knowledgeable staff always on point. They keep a good stock of items as well.

Re
Review №17

Same experience Joe takes my phone call tells me its on hold I have my mother call to pay for the parts he says cant do it they close in 5 mins wont have time as I am sitting in the parking lot waiting for confirmation to go grab the items if it couldnt be done that way he should have told me because i would Ive paid cash problem solved the most non professional place now my mom is stuck on side of road have to call a tow truck because Mr Joe cant be bothered to stay 1 minute passed close. Corporate is definitely the only way to get my point across. THANKS FOR MAKING LIFE HARDER FOR PEOPLE.

An
Review №18

Always its good to go the auto parts

Ia
Review №19

Excellent service, baby was asleep in the car so I called from the lot, and they brought out a curbside pickup super easy!

Pa
Review №20

They are absolutely awesome there.always willing to help and very knowledgeable

jo
Review №21

Very friendly service

Si
Review №22

Had exactly what I needed to fix my Silverado truck horns.

Mr
Review №23

Pulled up a minute before closing looking for an obviously out headlamp when we pulled to front. Door was locked, guy inside was at the counter and couldnt be bothered. Went to OReilly.

Ro
Review №24

Good items but got given wrong oil and alot of stuff isnt in stock

Te
Review №25

Great service . On 3/8/21 was a young ladies there helping me step by step for all my needs. Thank you ❤️💙💚🥰😘 couldnt ask for more very helpful. Its a pleasure working with ppl like that. Not bad give those works 1/2/$ more or a bonuses Once in while. Congratulations Auto zone 💪...!

Ka
Review №26

Clean store, Helpful staff, never a long wait & always know their products & recommendations. I got a free diagnosis & cost of parts to repair the issue. Cant ask for more than that.

Su
Review №27

Guys are great so willing to help you!!

Am
Review №28

People arent very knowledgeable about cars

Ap
Review №29

It was a very dirty store and had too wait for a associate to help me never going there again

lo
Review №30

They don’t listen! I went in with my deeply discharged yellow top Optima battery. I spoke with the manager and told her that I needed it charged and that there was a special way to charge it that was told to me by the Optima support agent. She totally didn’t listen to me and plugged it into their charger then pointed out that it said Optima yellow top and that it would charge. I told her that it needed a special kind of charge and she said that the charger would take care of it. I called back a few hours later and they told me the battery was bad. I told the gentleman on the phone that I felt that the manager charged it in properly and asked him to do the same type of charge that I was told by the Optima support care specialist. He also didn’t listen to me and I called back the next day and they told me the battery was bad. I then ordered the Optima battery charger, attached my battery. It was not a bad battery and it is now holding a charge perfectly well.

On
Review №31

Great customer service from 2 employees.

Da
Review №32

Great service

Iv
Review №33

Love it, Andre changed my battery and helped me pick out a battery charger 😁😁 very helpful and pleasant

Ja
Review №34

Bad service and 90% of staff doesnt have any mechanical knowledge

Mi
Review №35

Friendly staff always have the parts I need

Al
Review №36

They are a great team here in the south end. Very helpful. They even answered my call before the store was open.

Ow
Review №37

Nothing but good things to say about this place.I had one of their employees all over the place looking for a muffler for me and and making sure it’d fit my car.I made a choice to buy one and right as I was about to ring it up I changed my mind and wanted another one and was expecting the employee to be frustrated with me but nope,the man was nothing but extremely respectful with me and got right back on the computer helped me find a cheaper and more suitable product and went and got it for me.No place I’d rather bring my business too for when it comes to cars.

No
Review №38

Good service

bi
Review №39

Staff does not know much about the vehicles or parts that they areselling on top of that they always try to get you for a more expensive partinstead of showing you the cheapest to most expensive like they should aside from that parts work good everything you need can you order to the store friendly staff at least

Mi
Review №40

Everything you need to keep your vehicle top notch!

Ev
Review №41

Nice place clean good hood on there orices

Ly
Review №42

Very helpful when you need your check engine light checked out!

Lu
Review №43

Adrian its the best !! He know about everything !!! Ask for him

Es
Review №44

Always willing to help

Je
Review №45

Helpful employees! And 5 dollars off every 20 you spend if you use the autozone points card!

St
Review №46

Great people to help you out with your Auto accessories

Ca
Review №47

Great prices but some staff needs to be trained. When you ask the staff for blinker fluid and they run all over the store to find it knowing it doesnt exist

Al
Review №48

Auto part store what is there to say

Jo
Review №49

Customers help nees for parts bery good theu are peoples like auto zone busy!!!!

Ja
Review №50

Helpful staff who can tell you what you need easily

Je
Review №51

The staff were upbeat, knowledgeable and extremely helpful. I couldnt be happier with the experience!

Ke
Review №52

Awesome thanks 👍😀

Em
Review №53

Standing at the register waiting. casheer is staring at me but wont speak to me. so weird...

Sh
Review №54

So helpful. Thank you

Le
Review №55

The help was very helpful and friendly

Jo
Review №56

Service

Da
Review №57

They always honer the customer with warranty and no receipt , who wants to worry about a receipt when there is car 🚗 troubles.

Th
Review №58

Excellent customer service!

El
Review №59

This place is horrible always long lines not enough workers not enough cashiers if youre planning to go there make sure youre not in a rush cuz you going to be there for a while

Ca
Review №60

My go-to place for all my car needs.

D
Review №61

Good for auto parts and accessories

To
Review №62

Always great service

Jo
Review №63

Nice price

St
Review №64

Their alright

Br
Review №65

Very helpful employees

Ja
Review №66

Is a place where you find all you need for your Auto, their service is fenomenol and know how to deal with customer...🤗🙏

Ry
Review №67

Nice staff at this store

Ri
Review №68

Very professional and efficient

be
Review №69

Great customer service

Ke
Review №70

Great customer service

Ch
Review №71

Need to stop going there

Au
Review №72

Very helpful

Mi
Review №73

Helpful stafg

Mi
Review №74

They have everything youll need

Ch
Review №75

Love Auto Zone

Tr
Review №76

Good service

Lu
Review №77

On point!

De
Review №78

Very helpful

We
Review №79

Very helpful

Mo
Review №80

Very helpful

Ja
Review №81

Very helpful

El
Review №82

Good personal

Pe
Review №83

Scammers!

Br
Review №84

Good parts

Br
Review №85

Ebay

Je
Review №86

Loved it

Do
Review №87

Loved it

Sc
Review №88

Awesomeness

Lu
Review №89

Excellent

Ri
Review №90

Some employees do not work as they are supposed to and do not pay attention

el
Review №91

Excellent quality and service

Jo
Review №92

Very good service the only thing that bilingual staff is very little

Ma
Review №93

Very helpful they helped me take the parts to the car the best in parts and services

Vi
Review №94

Sometimes the service is bad

Mo
Review №95

Very happy with the service

Information
12 Photos
95 Comments
4.1 Rating
  • Address:117 Rockdale Ave, New Bedford, MA 02740, United States
  • Site:https://www.autozone.com/locations/ma/new-bedford/117-rockdale-ave.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A3229&y_source=1_MjQ3MDk0MC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 508-993-0616
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–6PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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