This is a must visit store if you are an outdoors enthusiast. I will say, however, the prices can be a little bit steep. This is somewhat compensated for by the large clearance selection. However, they are final sale so be sure to make up your mind. Employees are very nice and we do like to visit whenever nearby. Thanks!

Great experience! I’m not from the area but it was time for some new work boots for work so I came here and I’m glad I did! The lady in the shoe department knows her stuff she was very friendly and helpful. Told her what I do for work and that I was looking for steel toe and she brought out some boots. It was a smooth and easy buy. If I’m ever in the area again I would definitely come here again. All staff is very friendly and helpful!

Stopped by 10 min till they closed just to check them out.Every staff member asked me if I needed help. It was great. I didnt feel rushed, ended up buying a couple small things.I also spoke with the gentlemen in the Patagonia hat with a thigh tattoo. Dude knows his bike stuff! If you need anything bike related or outdoor gear definitely check this place out. They know what theyre doing!

My 16 year old son and I had the best experience purchasing a bike, helmet and all the safety gear we needed. The staff was knowledgeable, patient, and so helpful. I would highly recommend a visit to this gem of a bike store!

Great customer service and a killer selection of gear and clothing. Its my one -stop adventure shop.

Lots of great, quality stuff and incredibly nice staff. One of my favorite places in Nashville!

Locally-owned gear shop with an exceptional staff. Whether you want to hike your local park or a section of the AT, run your first trail race or your first 100 miler, ride around your neighborhood or go full-on bikepacking, the staff at CT has done it. My go-to for great advice and gear recommendations.

Great bike & outdoors shop, first contacted them when I switched from travelling Southern Africa to Southern Eastern US as my ThermaRest sleep Matt needed repairing, they delivered the branded permanent patch kit within the hour to my hotel so I could repair it (4hour cure time) on my rest day. Then visited the shop as I left the city and got some great gloves sympathetic to the temperature swing. Thank you very much 👍😀

I came into town from Bentonville Arkansas bikes in tow on my Yakima hitch rack. Well I left the key and we had one bike locked on. They came outside with over 60 keys. Emma “I think” helped me so much. The whole staff was incredible. Bought a Cumberland hat while in.

Amazing store! Friendly, helpful, and knowledgable staff and a great selection!

My son and I had a great experience shopping for his bike at Cumberland Transit. The guys that helped us were especially kind, very knowledgeable, and made us feel comfortable throughout the process. They explained what to expect out of different types of bikes and went over the features with us. They were extremely helpful in recommending a bike based on my budget and my sons needs and activities without pressuring us at all. Our overall experience was stress free as well as educational. I will definitely return to Cumberland Transit and highly recommend to anyone looking to purchase a bike.

Super friendly staff and a store with anything a cycle enthusiast could want.

Great product selection. Your people are worth the trip. Its always a pleasure.

Friendly and personalized. Always remember me and my preferences. Ask for Josh (there are 3 of them!) and you wont go wrong.

Staff very friendly and very competitive prices. Would definitely go back again.

Great bike service team. Quick turnaround and good communication.

Great store. Excellent product selection. Friendly and helpful staff.

Pleasant experience. 1st time visitor. No hard sell or push to close. Much larger inside than one might think from the entrance. Diverse selection. Knowledgeable staff. Highly recommend.

Went to get my bike serviced. No appointment needed. The service tech was very professional, and put my bike on a stand to do a quick once over inspection while I was present. He was up front about pricing and said they would call if they found anything else and get permission before making any additional repairs. Great customer service goes a long way with me.

A+ bike service from a friendly knowledgeable staff.

Cool Store/Nice People

Best place in Nashville, especially if you are an outdoor sports person

Great location, knowledgeable staff and locally owned. 100% a fan.

Bill has basically been my Guru as I prepared for a thru hike. He’s knowledgeable and has even hiked the Appalachian Trail twice! From bear cans, to tents or sleeping bags, he’s been the guy I go to for questions on backpacking. He’ll always give you an honest answer. Always great customer service from all staff in store. They have a lot of selection packed into there.

The folks at Cumberland Transit are some of the most helpful retailers I have ever done business with. They repeatedly returned phone calls and helped me deal with a complex issue with my bike with patience and grace. The guys in the bike shop, especially Cory and Josh, provided precise information and showed technical prowess. I highly recommend Cumberland Transit bikes over any other bike shop I have dealt with in my 56 years!

My boyfriend and I bought our new Trek bikes here and had an absolutely wonderful experience with everyone who helped us! Will be using this store for all future outdoorsy shopping purposes from now on! So glad we found them ☺️ 100/10 would recommend to a friend

Cumberland Transit is incredible. This store is filled with everything you need to get outside and start your next adventure. The staff is extremely knowledgeable, patient, and helpful. They truly want to make sure that you leave happy. The bike shop is awesome, the guys who work over there are passionate about bikes and will help you pick out a new ride or fix your current one. They have a huge selection of backpacking/camping gear, men’s/women’s/children apparel, and footwear. They have a really cool fly shop and climbing section. Also check out the sale loft, you can usually find a great deal.Free parking in back and attached to a rad coffee shop.

Fun store! Its like a wooden cabin on the inside. We bought a Patagonia jacket and the nice man there suggested multiple hiking trails and gave us a map. We took his suggestion and loved Grundy Forest.

Very helpful and friendly staff. Happy to share information and take the time to answer all my questions.

Found exactly what I needed to purchase. Cashier girl was friendly.

Their bike shop is the best. Ive been having my bikes tuned and repaired there for the last 5 years --- always great work. Friendly, knowledgeable and helpful staff.

I have purchased two bikes from Cumberland Transit and had them perform service on multiple bikes. Their prices have been fair, they are very up-front with expectations and cost estimates. They also stand by their work (replaced a flat for free when it occurred shortly after a recent tune-up).Great neighborhood place for bike purchase/servicing.

The staff is extremely friendly, knowledgable and helpful. I needed to get a new bike, and they helped me pick out the right one for a great deal. They gave me great advice on which attachments would be best for my lifestyle and didnt try to push more expensive products. In addition to promising any future maintenance, they offered great maintenance tips empowering me to be a better bike owner. I love my bike, and Ill definitely be going back.

Awesome place. Guy watched my bike outside while I shopped. Another employee had a creative solution for a wheel strap. Will go back when Im in Nashville again.

The staff were very friendly and helpful when I was purchasing my new bike. Would highly recommend.

Awesome shop. Friendly and smart service. No hard sells.

Cumberland Transit is our go-to outfitter. Their team offers expertise for any fly fishing, hiking or trail running questions. Plus, you can grab a great coffee from Three Brothers while you get your gear.

The best place for outdoor gear in Nashville.

Nice staff and decent local prices - probably not going to fine deals that beat the internet.But if you shop out of season there are some amazing deals.

By far, the best outdoor goods store in middle Tennessee - none of the big box chain stores come anywhere close. Knowledgeable and helpful staff, great inventory, and customer service that goes above and beyond. Ive been a customer of this store for decades, and theyve only improved what was already excellent service. Ive been to special events and film screenings there, too, that help support local conservation efforts. A true asset to Nashville - thank you!

Picked up some wonderful outfits on my last visit. I visit here for their shoe department, and found really comfortable casual dresses, shorts and shirts. I like that its an outdoor store with the best brands, but the selection is not the same stuff you see at other stores. They have good buyers.

Great place to shop. Incredibly helpful and knowledgeable staff. You never feel pressured to make a purchase. I love the atmosphere. They encourage you to look around and actually let you shop, but are available to assist and answeet questions. They have everything from A-Z. I have attended an evening presentation on trail running that was great. They frequently offer free after hours educational offerings. Wonderful coffee shop, too! Go hang out, you won’t be disappointed. 👍

Wanted to leave a review for these guys, I came from another bike shop down the road that was pretty bad, but as soon as I walked in these guys took care of me. The bike shop down the road was trying to charge me 11 dollars for 2 bearings? These guys didnt try to over charge me, plus they actually wanted to help me solve my issue! Employees were awesome! Will be coming back!

This place is my go-to outdoors store. Not only is it locally owned, but the staff is incredibly knowledgeable. They hire folks who spend time outside, so the insight they bring to conversations is invaluable. They backpack, they camp, they run, they bike, they fly fish, they climb. They do it all, and it makes it so easy to walk in and ask questions. They also do educational classes and workshops from time-to-time, and they make it super easy to pick up a new hobby or enjoy a new sport.

I was shopping for a bike and Cumberland Transit is the place to go. Service and expertise was amazing.

I needed a hiking pack for an upcoming trip. The idea of looking was completely overwhelming. Found Cumberland Transit and figured they would be a good place to start. I had such a good experience! The staff was friendly and knowledgeable. I was able to find exactly what I needed for a reasonable price.

Wonderful, helpful and knowledgeable staff. No one was pushy but their recommendations were on point. I went for running/hiking gear and they had best selection. Great gift items. Amazing sale rack!!!

Superb service, as usual. Bought my five year old’s second bike. Everything was taken care of with attention to HER wishes/needs, as before. I’ll continue to buy all my family’s bikes through Cumberland Transit.

Worst retail experience in my life!! I went this morning to pick up a product I purchased online. I have a medical condition that prevents me from wearing a mask and I have a doctors note. I stated I was exempt but was repeatedly harassed, asked what my condition was despite it being a violation of HIPAA and a violation of my privacy. This company has a policy of discriminating against people with disabilities.

I love this place! How I have lived in Nashville 23 years and not been here until today is beyond me. This is the quintessential outdoors store that reminds me of the ones I used to shop with my dad when I was a kid before the big chains came on the scene. Ryan was extremely helpful and friendly on the phone when I called with questions about wading boots and was just as easy going and informative when I came in to buy them. Quality products, reasonable prices, perfect ambiance and great staff!

Best shop in town! Knowledgeable staff and ready to provide outstanding customer service. Shop local!

Always great crew that knows the gear well and provide useful tips!

My bike needed a good fixing- brake cable and shifting problems. Keith was a delight and treated my bicycle with care, me with respect and encouragement. I had been set back with a broken hand and forearm; Im riding happy, well and safe again. Thanks Cumberland Transit! Great store, coffee & tea shop linked together. Ill return next pay day.

Great locally owned gear shop! Quality gear, knowledgeable staff, friendly and great special event opportunities. Also, dog friendly.

I came in today with the idea of looking to purchase a hybrid bike for commuting to and from work. Not only did I find one that fit me perfect but the service was wonderful. Gabriel gave me a great deal on last years model. It was great to be able to meet you on your last day at Cumberland Transit. Best of luck to you and I look forward to coming back here in the future.

I stopped in on my lunch break to check out mountain bikes. These guys are so cool they insisted that I go on a test ride and we rode around Nashville together for half an hour. Havent had this much fun in so long. Amazing experience and more than friendly helpful staff. 11/10

There is no other place in Nashville like Cumberland Transit.You want help from someone with actual real world experience when it comes to Cycling, Mountain Biking, Rock Climbing, Hiking, Running, Camping?Go to Cumberland Transit.You won’t be disappointed.💥❤️💥

Great people and great gear!

The bike department was so helpful and took all the time I needed. Love Cumberland Transit!

Great shop, coffee and bike repair center. This place inspires you to explore the outdoors. Friendly staff, boutique gear.

I recently purchased two bicycles from Cumberland Transit, and I had an excellent experience. It has been many years since I owned a bike, so I had a lot of questions about what type bike would suit my needs (and those of my teenage daughter). I worked with Aubrey, who was absolutely top-notch for his knowledge and customer service skills. He was able to address all my questions with patience and ease. I would highly recommend visiting the shop, and if you are in the market for a bike, definitely speak with Aubrey!

I love Cumberland Transit because every last person working there lives for the outdoors and knows what they are talking about. They are thruhikers, cyclists, fly fishermen, climbers, trail runners; they host entertaining and informative events and really get involved in the community. CT is my first stop when I need gear, and Ive never felt rushed, pressured, or ignored. My questions get answered, I take my time, and I know at the end of the day they stand by their gear and service and community.

CT continues to have the items and product lines none of the other High End stores have discovered yet. This has been the cutting edge store in Middle Tennessee since the 1980s and it seems they have continued that tradition. I visit other stores and continue going back to CT in the end and usually find options not available or in-stock from others. Their staff and owners are second to none for knowing the areas they furnish equipment for - and will spend way more time than they probably should educating anyone who comes in for information, research, or looking to buy equipment. They are Pros but act like family or pals to everyone who comes in. I I love everything there but my real weakness is shoes, socks, and anything ultra High-Quality in cloths - and they have it. If you havent spent time just wandering around the store taking in what there - you owe it to yourself!

Excellent service and good people. I came in here with problems with my P3. Keith wasted no time to take a look and see what was going on. Genuinely nice people. Turned out I had a bad link in the chain -- he replaced it on the spot and at a very reasonable price. They didnt try and up-sell me on other stuff I didnt need either. Highly recommend!

Nashville would not be the same without Cumberland Transit. Beginer or pro, you must make a stop here.

I moved to Nashville a couple of years ago and was fortunate enough to find Cumberland Transit by accident while looking for ENOS gear online. I have spent hours in this store looking at camping gear, hammocks, bicycles and kayaks. They even have Two Brothers coffee and tea accessible from inside the store! Be sure and check out the sili pints.. I now own four. The staff has always been very helpful and patient. Im a very tedious shopper when purchasing outdoor gear and the staff was terrific! I recently spent two days going over every aspect of kayaks. Ronnie was outstanding; he gave lots of info and shared insight about local places to use them. We love our kayaks, our hammock systems, and our camping gear and Ill be getting some bikes from them in the next year. I couldnt ask for a better store experience.... Thanks Jason and everyone there!

Becky was great! She figured out all the right components for fixing my auto with a roof rack.

My favorite bike shop in Nashville with friendly staff and a great selection of outdoor gear. If you have complicated bike related questions, dont hesitate to ask Jake, he is a phenomenal guy.

CT has been central to my outdoor recreation experience since I moved to Nashville for college 12 years ago. They helped outfit me for my first backpacking trip, sold me my first climbing rack, have fitted me for numerous pairs of shoes, kept me styling in lots of Patagonia, repaired bikes, and most importantly, provided a network of kind, helpful, knowledgeable, adventure loving friends through the years. There are lots of gear shops in this area plus online shopping of course, but none can match CT for me. To this day, every wood-creaking step I take in there reminds me of the friends, trips, and memories they’ve facilitated. Thanks Cumberland Transit. I hope you’re around for at least another 40+ years.

Customer service! And products actually in the store inventory not just online! Why would I go to a brick and mortar location only to be told I could order it online (REI)? Sad the East Nashville location didn’t work out but we will support this store as long as it stays as great as it always has been! Bravo!

Good people! Great bike work! I had an issue that couldnt be solved by 2 other mechanics and he fixed in 10 mins. Man these chaps know what they are doing!

Just left Cumberland Transit without purchasing anything. Planned to spend around $700 on a new GoPro with accessories but the employees had no idea about anything and we were just looked at with no one offering to help. We try to buy from small business but we are now headed to Best Buy where we know we will be helped. This is the third time I have not been helped at all at Cumberland Transit. Surprised they are still in business if they treat all of their customers this way. Their managers need to inform the employees on their products. Especially if these products are on display as soon as you walk in the door.

I love the familiarity of the staff--their familiarity with the products, their uses, and the surrounding areas, and also seeing the same faces every time I go in. Theyre both expert and local, and I appreciate it so much.

Very helpful for bike shipping including disassembling and packing.

I use CT for their bike shop and the guys there are awesome. I bought my Trek Emonda from Chris and he and Kevin have helped me find the perfect fit. I also have had several repairs performed there, and they have gone above and beyond my expectations. Colin builds a perfect bike and if he cant fix your bike, probably no one can. They are unbelievably reasonably priced. Ill continue to use them!

I walked in looking for rock climbing gear and Jeffery helped us. We had little knowledge and he was extremely helpful. He made the purchasing and understanding of the products clear. Awesome store will only shop there!

With my new bike there was a delay and I had to go out of town permanently to NM. I was a bit frustrated but my frustration was more with the Santa Cruz company for not communicating that there would be a delay to Cumberland transit. The bike mechanic handled the miscommunication with the factory company very well despite my frustration and the bike was shipped to me in NM and he made appropriate reparations which I put the rest together and am absolutely loving my new Santa Cruz bike! Sometimes in life we just have to roll with the punches and mistakes can be made.

A great bike shop, very busy during peak seasons. Lots of people here on the weekends. Great selection. If you ride a commuter bike, I would suggest taking it in for servicing in the winter. Lead times for the shop can be 3 or more weeks during peak riding season. I think they need a bigger shop or more techs during this time frame. Im sure they could give up some of the clothing retail space for more workshop area.

I cant give enough praise to Owen and Jake for their superb customer service and level of professionalism. They were patient, understanding and knowledgeable. Kudos to whomever hired them.

Always very friendly and great customer service. And they always have what I’m looking for.

This rating go out to the guys at Cumberland Transit Bike Shop. All of the guys and girl provide excellent service, including bike repairs at a reasonable price. Great turn around time also on repairs.....Thank you David F

Sold a wobbly bike that I had to return. The attitude was that you are lucky to get a bike

Very nice store & knowledgeable friendly staff. Good selection of biking, hiking, fishing & outdoor apparel. Lacks in kayaking & parking. High end equipment & prices

Thank you for fixing up my bike !! Quick and Easy

The staff here is great and generally very knowledgeable, given that it is a bike shop that serves Vanderbilt, meaning, I have seen undergrads come here to have the air filled on their bikes.The service component is 100% professional and online with all the major distributors, not a grunge shop. Several times they have located very specially parts for custom-made equipment.

They always have the best quality gear for every outdoor activity. The staff is always super helpful and knowledgeable in their area. They even help you with warranties and replacements!

I only shop on the bicycle side and my experience has been perfect thus far. The staff is friendly, knowledgeable and fast. Bicycle repairs are reasonably priced and they will work you in if the repair is minor. If it is major and during the biking season then God help you because you will not see your bike for a while. Its not that they are slow. It is because they do good work and I think everyone in Nashville brings their bikes there. The prices are a little bit higher when not on sale but still worth the service.

Excellent customer service. Lori always goes over and above to help us find what we need.

Love this place. Excellent selection of top brands. Bought a fleece sold out on Patagonia web site. Friendly staff.

Even before becoming a Cumberland Transit Ambassador, I found CT always had (and still has) a variety of quality products, knowledgeable personnel, and is an all around friendly and welcoming outdoors store.

Cumberland Transit gave me an awesome buying experience when I bought my first high-end road bike. The staff was very knowledgeable and sold me the bike I needed. They answered all my questions and were very pleasant. Ill buy all my biking equipment from Cumberland Transit!

Staff and service are exceptional. They always go the extra mile to make sure what you need gets done right.

Employees seem to want to give customers their full attention so you may end up waiting on an associate for longer than expected if you come at a busy time. Wait your turn and youll be given better customer service than anywhere in town!

Needed a roof rack short notice to haul some paddle boards. Staff was very accommodating and helped me get the right rack for my vehicle. Great customer service!!

Excellent service for the Nashville area good customer service plus highly recommended 5 star rating

Very helpful staff. Went way above to help us get what we needed and a really cool store

The best outdoor store nashville has to offer. great prices and awesome sales regularly. keep almost any and all outdoor gear you would need in stock. highly knowledgable and good people!

Great selection and friendly helpfull staff. Prices are standard for an outdoors store. Also connected to Three Brothers (coffee shop).

If you get your bike repaired here you will NOT be taken care of. What I mean is, dont expect to be treated like they want you as a repeat customer. They have $2 policies that wouldnt be broken to save your life.

I am one of the few native Nashvillians and a longtime customer of Cumberland Transit. This place is great and its been fun to see it grow and change with the times. They seem to really care about their customer and enjoy what they do.