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Morgantown Express Lube
1350 Saratoga Ave, Morgantown, WV 26505, United States
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Morgantown Express Lube
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Ne
Review №1

I absolutely love this place. They are respectful and dont take advantage of you. My husband and I drive a lot of miles for work so we are visiting here frequently. They are always willing to help. They fixed my A/C over the summer and then it quit working again, took it back and they fixed it, no charge! Dont see many businesses like this anymore!

Je
Review №2

Exceptional work done fairly quickly, would recommend to anyone looking for a place to go.

Bl
Review №3

Staff is nice and friendly, had me in and out in no time for state inspection and oil change.

Te
Review №4

I recently stopped by for a state inspection on one of my vehicles. Everyone was friendly, professional, and knowledgeable. The service itself was very fast! I plan to return when my other vehicle needs an inspection, and for any other maintenance it might need in the future.

Ja
Review №5

They were very far just like the name implies. I have gone there for oil change and state inspections and they have always been helpful

wi
Review №6

Best place to take your vehicle to get serviced very friendly staff and fast service highly recommended 👌

Em
Review №7

Really kind people working here; I was greeted with a smile each time I walked into the office. I came in on the Friday before Fourth of July weekend and they fit in an inspection for me within an hour. I was referred by Virgil from glass technology and wasn’t disappointed:)

Je
Review №8

Hands down the best mechanic shop in Morgantown. The staff is the best and way more trustworthy than any other mechanics I have visited here. As an out of state student, it has been hard finding a friendly, trustworthy mechanic shop that does a phenomenal job. So glad I found this place. I wouldn’t go anywhere else!

Pr
Review №9

This place is amazing! They put customers first and everyone who works here are really nice! They do amazing work and are fast. Since I moved to West Virginia, I will stay with them to change my oil or anything else! Love everyone here! Thank you for being friendly, putting me first and being amazing!

An
Review №10

Super friendly staff and very fair prices. Will continue to take my car here.

Tr
Review №11

On my way to New York emergency stop —- Thanks for help and suggestions jordan

Sa
Review №12

Sadly this place has good reviews because of quick state inspections.Had a $1000 brake job done here. They seem get a good business volume due to the location, being close to university and interstate.Had a list of issues, mainly brake related, recorded when I dropped my car. I was told some good quality Wagner rotor sets would be used while I dropped the car. On picking up, they had put some cheap quality Wagner set which started having surface rust within a months of replacement. A decent rotor with powder coated sides and slots would cost about $50 on the whole but their business relies on putting cheap spares so that people come for repair often.Also mentioned them to replace cabin filters which is simple task. On picking when asked if filters are changed, bob said they have been changed but it wasn’t billed. So I thought they did that $20 for free. Cabin still felt smelly and when I brought the car to Shorty Anderson’s, they said it wasn’t replaced. After replacement, it felt much better.Car also felt having excess body roll on corners and they said that the entire suspension needs to be replaced which is another $1000. When I was at Shorty’s, they said that the sway bar link was worn out. On replacement the car handles very well now.This location is good example for milking money out of your pocket as much as possible.

He
Review №13

Wouldnt give my boys their tires:(

Ty
Review №14

Went in for state inspection. Fast service, friendly service desk. Cant ask for more.

Je
Review №15

Always quick and efficient.

An
Review №16

Very professional and to the point. A bit expensive

Ab
Review №17

Great people here but Bob is super amazing

ti
Review №18

My employer uses them to service our work truck fleet. Very nice staff & they do good, timely work. I highly recommend them!

To
Review №19

Absolutely love this place! Took my Kia Sorento there to get the oil changed and a new inspection sticker. They serviced my car in 10 minutes and also gave me a student discount! Will definitely be returning!

Ke
Review №20

There expensive compared to most places but it was convenient..

SG
Review №21

Excellent service and very quickly gets you in and out.

Aa
Review №22

Good for quick oil change and regular maintenence/state inspection. But cant help in detecting issues with car. Change oil regularly here. But once went there with a grinding noise, gives a quote over $2000, and are about to change every thing in the front two wheels. But then went to another store and changed only the rear brake wheels and pads, costing only around $150 and told me there is absolutely no issue with front wheels. Already over six month passed and drives around 3000 miles with the car after that, nothing noticeable upto now.

Ju
Review №23

Very fast and great work!

Di
Review №24

Bob is a great guy! Awesome service and customer service

St
Review №25

This place is great. Great service. Great people. Great Prices. They even have donuts! This is my go to spot for oil change and state inspections.

Cl
Review №26

This place came highly recommended and i was very pleased with their work and professionalism, will definitely go back and i also highly recommend

Ky
Review №27

The staff was courteous, listened to my concerns and explained things in an easy to understand way. They were very accommodating and took care of my issue. The service was quick and as painless as car repairs and inspections can be. The owner even recommended other shops for services they couldnt provide. Will be returning when the need arises.

Ro
Review №28

Perfect customer service experience. Walk-in inspection and out within minutes literally no more than 10 minutes.

Ji
Review №29

I used to go to another mechanic in the area but due to their busy schedule I decided to look around. From the beginning they were courteous, professional from the phone call to in person. They were very efficient and genuinely interested about my car issues. They will not overcharge nor tag on extra charges! I recommend this place to anyone and Ill be visiting this place from now on. Very small family business feel with excellent service.

Fr
Review №30

Bob Bennett and crew are always on top of the auto industry in repairs and maintenance. Been a customer some 20 years. Always pleasant and personable. Been correct and on point through 2 Suburbans, 2 PT Cruisers, Durango, KIA, Ford pick-up, Jeep, and VW.Full service, tires, brakes, squeaking frames, bulbs, and State Inspections. Batteries, wipes are on site.Compare to dealership, usually 25% less expensive, and his knowledge outweighs their best service departments.

Lu
Review №31

Easy straightforward state inspection.

Gr
Review №32

This place reminds me of the good old days. Bob is super friendly and very appreciative of his clients. Every time I have been here and listen in, every one is very happy with the service. I have found my go to mechanic shop. Thank you Bob!

jm
Review №33

Prompt service, easy to deal with staff.More expensive than I thought.

Sa
Review №34

These gentlemen are so kind, quick, and efficient with their work. I will be recommending this shop and bringing my car back for future inspections for sure! Best experience I’ve had with an auto shop in the state.

By
Review №35

Manager was very nice &kind enough to make me happy. Punctual and pleasant place to visit

Cu
Review №36

Always fast and courteous service

Yi
Review №37

A walk-in state inspection. Took less than 10 minutes. Highly recommended.

Jo
Review №38

Family owned and operated. Perform quick work and honest about car condition. Business is doing well so expect long lead times on major repairs. I was in for annual inspection on a Saturday and no appointment necessary. In and out in 30 min. Great front desk staff

St
Review №39

Great service. Nice people and quick state inspection.

Be
Review №40

I love how flexible and kind they are. As a single women who doesn’t know things about cars, I feel very taken care of here!

Li
Review №41

Great! I could tell right the way it was a trusted place. When I call talked to Jay and in 30 minutes was there. Mr. Bennett at the office makes all difference and although the price was a bit higher than in in N.Y. for me, I believe the oil has a better quality. Quick and comfortable waiting room. Thanks.

Ta
Review №42

Very fast. Polite.

Ne
Review №43

I absolutely love this place for car inspection. It is the only place in town without a long wait and you dont have to make an appointment a month in advance like the rest of these places around here. They will fit you in and the waiting room is really nice and more than adequate. They run like a well oiled machine over here and they are extremely helpful and friendly. You just cant beat this place. I love doing business with them.

Kr
Review №44

Loved the service here! Bryson was very friendly and informative. I highly recommend this location for all services available!

Ka
Review №45

If you are new to Morgantown and need to find a new general mechanic, this is your place. Reasonable prices, friendly service and willing to squeeze you in when you have an unexpectedly emergency. I could not recommend more highly.

Na
Review №46

Very nice to me through all my questions and the man who I’m assuming is either the owner or manager even showed me what was wrong and thoroughly explained everything to. In my opinion the price was way better than what I found at most other places and I was able to serviced the same day I came in! Very happy with the customer service and I plan on bringing my car back here for any future mechanic needs through the school year.

Da
Review №47

Great place to get oil and filter plus inspection. Im sure all their work is good though I have so far been pretty impressed with their work. Very nice people here!

Ja
Review №48

Had my transmission fluid changed here, and they barely put in enough fluid for me to make it home before my check engine light came on and the transmission stopped working. Save yourself the time and headache and find a better shop for your car maintenance.

Ta
Review №49

This is a clean well run shop. GREAT customer service. Reliable and honest. Their prices are reasonable. Perfect shop for all your regular automotive maintenance needs!

Fu
Review №50

Very good offer, and excellent service. They try to help you as much as they can while saving you money ! Best in town.

Ch
Review №51

The owner & staff here truly take pride in their work. Excellent customer service & follow-through. They really take care of you here.

Je
Review №52

Ive moved around the last few years because of work, and the guy here is by far the nicest and most professional mechanic Ive worked with in years. Service is also very speedy.I will definitely be coming here as a first choice in Morgantown for my automotive needs.A no doubt 5-star

Jo
Review №53

They have been so kind to take good care of my daughters car when needed while she was at school in Morgantown. Always helpful, professional, and timely. Great job!!

Ya
Review №54

A great place for a quick oil change or inspection. Friendly and honest staff. A powerhouse!

Jo
Review №55

Traveled from out of town for a conference and heard some weird noises under the car. Dropped it off & had it back the next day for a very reasonable fee to fix several things on the car. The owner was very polite and Id recommend the mechanics to anyone who needs some work done on their car.

jo
Review №56

Had a blown rear brake line that I brought in around closing on a Saturday. had me in and out by 11am on Monday morning. Did a good job and the price was decent

Je
Review №57

This place is the real deal. Honest, reasonably priced and skilled staff. I took my car two other places before coming here on a recommendation. While waiting briefly for assistance, I witnessed a customer who needed a tire replaced on a Saturday. He didnt have the tires on site but told her where she could buy them for a reasonable price and what she should expect to pay to have it put it on. He told her if they didnt have time to put it on that day, that she should buy the tire and bring it to him and he would put it on personally for the right price. Already, I was impressed.When it came to my vehicle, he quickly assessed the issue. The car had originally started overheating and so one place told me I needed a new thermostat. I had it replaced but it didnt solve the issue. Another told me I had a cracked block. Before I bit the bullet on that, I looked to Morgantown Express lube for a second opinion. The technician looked it over and assessed the issue correctly. He was able to replace my water pump and timing belt within two days (and this is NOT a small job). I called around to price it out and his offer was the best. I have not had any issue with my vehicle since then.What impressed me most about this place was the ownership in their work. They understood that honesty and good service is a business model that works for everyone. They are clearly proud of their work with good reason, and without gouging prices. I doubt you will have to look very far to find another equally satisfied customer.Please dont make the same mistake I did. Come here first. You will be glad you did.

lo
Review №58

Just discovered Morgantown Express Lube, thanks to my son who recommended them based upon reviews and his friends. I have taken both cars in for work and repairs, they are polite, reasonable, and professional. After many years of car ownership in Morgantown, I can finally say that I have found as good as it gets for mechanics.

En
Review №59

I went to two other auto-repair shops, and they insisted that my car did not pass inspection because of my tire tread depth and shock absorber (strut). If you know WV laws, this state has NO minimum tire tread depth. Furthermore, my shock absorber was working, just kinda old. However, I quickly called this repair store, they said they had time. I went in, the mechanics were very polite and greeted me. I was in and out in 10 minutes. This was around 3:30 pm, was when I did it. No problems with inspection, but they did suggest that I might need new tires soon, but they passed the state inspection for me. Good and honest mechanics, seems like uses a franchise name, but really run by great people.

Co
Review №60

Ive been bringing my vehicles to Bob for years now. Hes fair, does good work and I trust him and his staff. Most recently my truck had sat over winter, I had it towed to his shop. While I was working with a limited budget he continued to work with me and stayed in contact as work was being completed. If youre looking for a good mechanic in the area check out Morgantown express lube.

Jo
Review №61

In and out in about 15 minutes. Friendly staff....

Me
Review №62

Bob is the the sweetest man . He has treated me with the utmost respect , he has been helpful , reliable, but most of all he is an honest man . Bring your car here if you want fast , friendly, honest, reliable service and be treated like family!!!!

Ph
Review №63

I dont know why anyone would go anywhere else. These guys are nothing but polite and efficient. This is the second time Ive done a walk in and theyve accommodated me right then and there. They have great service and dont waste time. I really appreciate that these guys have a get it done attitude that can accommodate my hectic schedule. Ill be coming here for now on.

Je
Review №64

Friendly staff that are fast and efficient!

Je
Review №65

In and out inspection... No appointment, took 20 minutes. Small waiting room... Keep your mask on

Ju
Review №66

Great service!!I went in on a Thursday afternoon for an inspection. Dropped my car off & within 40 minutes it was done. Very polite staff. I would definitely recommend them.

An
Review №67

They should hang a sign board with their name on it. I passed the place several times because of not seeing their name anywhere. In terms of service, they are professional and reasonable in terms of price.

Ha
Review №68

EXCELLENT customer service. Staff is knowledgeable and very kind. Service and work quality is excellent. Will be coming back!!

De
Review №69

I read a bunch of reviews to determine which place to go to and they had the best reviews. I don’t live in Morgantown but spend time there for Dr appointments. They took me within 10 or so minutes of being there and the job was done quicker than most places! No waiting for hours like some other places I’ve been to. They were curtious and friendly. I also needed a new air filter and they showed me and asked if I wanted to replace. No wondering if I actually needed one or not. Would definitely recommend and will return in the future when I’m in town. In a little city like Morgantown that has tons of auto stores you have to stand out and this place definitely does!

Ju
Review №70

We were traveling from SC when our radiator started leaking. We pulled over and tried to find somewhere that would fit us in. They towed us right away and called over town to get a part. We were back on the road quickly. These guys saved our vacation. Thanks so much!!!!

Bi
Review №71

Best place for car inspections. Two years in a row with no wait. Easy as it gets.

Ga
Review №72

Best place in Morgantown to get your lube works done. Even for state inspection I was here and got my work on time; by the way taking appointment here is recommended.

Dr
Review №73

They get me in fast and always with a smiling face. Their customer service is refreshing and comforting especially dealing with mechanics.

Br
Review №74

Great work at a fair price. Nice staff and they are always prompt to get your car serviced.

Th
Review №75

EXCELLENT WORK!!! Will and HAVE recommended Bob to others already!

Ry
Review №76

This family owned business is very fast, very friendly and will shoot you straight on price...no over pricing here like other greasy competitors. Will be bringing all my vehicles here from now on.

Al
Review №77

We moved to Morgantown 8 months ago and this express lube was my first experience of a business looking me in the eye and saying thank you for being a customer. Prices were very fair, they were polite and professional, and I will be returning for my auto needs

Mi
Review №78

Kudos to Todd and the guys at Express Lube!Very fair, prompt, and the communication was great. Stuck to his quoted price despite some shoddy work someone else did he didnt know going in. Major job - front end and power steering. Warranty the work too. Keep Bertha running another year.

Jo
Review №79

These guys are super busy working on so many card but still was able to fit me in.

St
Review №80

I came in for an oil change, and was quickly greeted! I was in and out in no time! The staff was very nice, and offered me a donut! 😀 I will definitely be back!

Ho
Review №81

Very friendly and reasonable price

Cy
Review №82

Expensive and then do work on your car dont tell you about it until you go to pay so you have no choice but to pay for he work you didnt ask for.

Su
Review №83

Very good and professional.

Mo
Review №84

Friendly staff and very fast service.

Ma
Review №85

Always quick great service!

Da
Review №86

Walked in for an oil change and was in the garage within 10 minutes. That never would happen at Monro or NTB... Id probably be waiting hours!!! Great service and really nice people.

Ab
Review №87

My experience with Morgantown Express Lube has been frustrating and expensive. I would caution all before bringing your car here for service. I initially brought my car because it was making a strange noise. I was informed that my exhaust pipe was the issue but this job could wait. After the noise grew louder and my car was not starting properly, I brought my car back. I was quoted a pretty steep price to fix the problems but I was optimistic that this would be the solution and trusted the shop owner with my car. A week later, I got my car back and it was fixed. It was fixed with a $300 muffler (among many other charges) that was damaged. The shop owner did not inform me of this and it wasnt until I checked the car out at home that I saw the damage. When the shop owner was questioned about this, he said the part was brand new and I would have to talk to the guy who did the job who, of course, was not present to answer our questions. After 48 hours with my car, it died. I had to have it towed back to Morgantown Express Lube where they said I needed a new starter. When asked why they didnt check the starter in the first place, I was given an illogical response. Meanwhile, the shop owner tried to say that I somehow damaged the muffler in the 48 hours the car was in my possession. The shop owner did replace my starter (for a $) and put on a new muffler...which came with further frustration when the shop did not have the part in when they told us to come back. I share my story so that others take caution before bringing their car to this shop. My experience was the nightmare everyone hears about from auto mechanics who are dishonest and out for your money. Please consider alternative options before trusting Morgantown Express Lube with your car.

te
Review №88

Stopped here do a simple fluid change, and it was quick with friendly service.

Tr
Review №89

Very honest

Bo
Review №90

Great Service at Fair Prices ... 8.14.17 Had a flat and called Bob, he sent his man out johnnie on the spot, put my spare on and by the time I got to the shop the tire was repaired ... Thank You Very Much...!!!

Ry
Review №91

Wonderful customer service and fast service as well. Great mechanics!

Ke
Review №92

Good first impression-got an oil change and inspection. will give them first call if my car needs work in the future.

Re
Review №93

Very timely and extremely curtious

Br
Review №94

Best place in Morgantown to take your vehicle for work. Honest friendly staff!

Br
Review №95

Charged me 86$ for an oil change and never called to tell me it was done.

Da
Review №96

It was so so wonderful the they treated me with pride

Ka
Review №97

Very nice people. Honest and a class act overall.

Vi
Review №98

Excellent and fast service!

Ed
Review №99

There was very good and fast

so
Review №100

They told me that my car will cost specific amount and when they finish it the bill was way up. I really do not recommend them to anybody.

Information
16 Photos
100 Comments
4.6 Rating
  • Address:1350 Saratoga Ave, Morgantown, WV 26505, United States
  • Site:http://www.morgantownexpresslube.com/
  • Phone:+1 304-598-0757
Categories
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Mechanic
  • Oil change service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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