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Express Oil Change & Tire Engineers
119 Williamson Rd, Mooresville, NC 28117, United States
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Express Oil Change & Tire Engineers
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Ha
Review №1

Had an absolutely amazing experience, Robert was awesome, professional, and extremely thorough. This express location will definitely be seeing me in the future!

Ja
Review №2

Its a great place to stop by to get your oil changed if its seriously humid in the Carolinas. The shop techs are protected by ample shade from the overall design of the building, and the in/out bay doors offer a natural fan with air flow. The only reason id say my visit was frustrating is that whatever tech is working in bay 1, 2, 3 needs to solely attend to customers service needs. And if someone in a 22 ft box truck pulls up inquiring about a single tire that customer needs to go into the office and consult with the person at the service desk and not pull a technician away from a current customers job that needs to be finished before attending to the customer 5 vehicles back in the waiting line.

Ba
Review №3

Always an amazing place to go. Jonathan and Taylor took great care of me and my car. I will always come back.

Ju
Review №4

The Mooresville location is a great place to get your tires and have care repairs and mechanicals done The staff andmngt are wonderful very professional and friendly The work is done in a timely manner Im Im diabetic and was offered his lunch the first time and a taco a few minutes ago You sure dont get that service anywhere Thankyou very much HIGHLRECOMMENDED

br
Review №5

This was the fastest and best service I have ever recieved for any car issues. All staff were polite, safe and productive. This will be my new local mechanic.

Mi
Review №6

Great customer service and prices!

Pa
Review №7

Terrible place! Absolutely do not take your vehicle here or allow anyone you know to take their vehicle here. Took my vehicle here for an inspection and they told me that I had a bad bearing and they could not pass it unless I paid them $500 to replace the bearing. Took my vehicle elsewhere and asked them to check the bearing and they said it looked brand new. Recently a family member went here for a simple oil change and they broke something then said she needed to pay $106 to fix the part they broke. Nothing but slimy sales people with no ethical direction.

M
Review №8

After visiting 8 places, being turned down or over charged for my oil change I finally landed here! They will see more of my business, in and out with a smooth process and great oil change. Did not even need to get out the vehicle. They worked fast and hard, straight forward, honest and intelligent and respectful. I witnessed one mechanic help a elderly gentleman move his vehicle out the bay, he took extreme precautions with covers on the steering wheel and seat and a face mask and fresh gloves. THIS was a perfect experience. People that take their job seriously while helping others to the fullest and protecting themselves and the customers. 10/10, 5/5, 👏 👏 👏 👏 FANTASTIC GENTLEMEN!

Br
Review №9

This is by far the best place I’ve ever had my oil changed. Professional and friendly, never trying to up sell unnecessary services. I highly recommend going here. It’s the only shop I’ll go to

Ta
Review №10

They gave excellent customer service! I have been taking my vehicles there, not just for oil changes, got about 3 years. Johnathan is always very helpful and they work pretty quick! Even tho the price is a little high... They still have the best price on the area.

Sh
Review №11

Went for the first time today for inspection. Thought I might need an oil change and they checked and said I still had 87% oil life. Didnt try to take advantage because Im a women. I will always take my vehicles here!!!! I would highly recommend them.

Kh
Review №12

I love going here to get my car worked on. They have stay in your car oil changes that they do under 15 minutes. They get you in and out in a timely manner. The mechanics are so nice and helpful with informing me on what i need to get done to my car. I definitely recommend this place!

Ka
Review №13

You drive up, you tell them what you need, they tell you a lane, you either wait for someone else to get done in front of you or you pull in and they go right to work. Exactly what the name implies 10 min oil change. In and out no problems. Really appreciate the simplicity. Especially having a 1 year old who doesnt like being in the car long. Good job guys👍

wh
Review №14

I live 10 minutes away from this location and Id rather spend 30 minutes driving to Concord to that location for my services because Ive tried this one three times and each time I leave not serviced out of frustration. I can drive to Concord get serviced and drive back home in the time that I wouldve been waiting at this location

Je
Review №15

Always straight forward and get the job done. I would send my family here.

Ty
Review №16

They were very fast with their service and efficient as well.

St
Review №17

Fantastic experience. Brandon and team made recommendations but weren’t pushy at all. He even took the time to show me what they were doing under the hood and introduced me to the team that was working on my vehicle. Will be going back there for all future oil changes and State Inspections.

Ra
Review №18

Fast, friendly, and their work was on point, couldnt ask for anything more.

ma
Review №19

I have gone here twice and I know I’ll definitely be back the work fast and there such friendly workers!! Thank you so much!

Mi
Review №20

Wow, just moved here from NY - LOVE this place! Had Chris as my service leader, he’s awesome, friendly and knowledgable. HIGHLY recommend and Express Oil is now the only place I will ever visit.

Sh
Review №21

I love being able to sit in my car, as I have a rambunctious 2 year old. They get us right in and out with minimal wait times. The crew explains everything and gives me great recommendations. I never feel like theyre pushing unnecessary work on me. Everytime I go somewhere else they have plenty of things that need to be fixed but here they show you if they say it exactly why it needs to be fixed. I go here all the time.

Cr
Review №22

I came here for a oil change was here for over an hour. They broke some sort of clip and I ended up paying and extra 35$ to have it replaced.

Lu
Review №23

I went in because my A/C system wasnt getting cold. Brandon assisted me and did a diagnosis and determined that the system had been previously over filled. they removed the excess refrigerant and did not charge me for the labor. They couldve very easily said that it needed refrigerant and charged me for the full service, instead he choose to be honest and up front. Very refreshing in a industry plagued with dishonesty. Would definitely recommend!

Je
Review №24

Did a thorough job, followed instructions. Jesse provided valuable care tips to extend life of our Church van!

Ju
Review №25

As always awesome this place make you feel comfortable and they work fast and you may think is expensive but notFair prices and good work thank you all

Ch
Review №26

Great staff and always clean

Jo
Review №27

Great Place for a fast good quality oil change.

An
Review №28

Friendly, helpful, and great service!

Ch
Review №29

Have been using Express for sometime. Never had a bad experience. Today however, they helped me with an issue I had direct from the dealer. Brent or Bret.. Sorry, I forgot the name. Was excellent. Cleaned up the dealers mess and took care of us.

Ni
Review №30

Friendly people. It is a good place to do oils replacement. I did my oils at that place all the time. This time i did my first alignment for ( Acura MDX) and had to go back thete few days later. Other employees chacjed and sad it was off (didnt know they did it few days before ) and was covered on worranty. This time it was Sienna minivan, went there for rotation and alignment before trip to Chicago. Next day started driving and noticed pull to the right (hwy was all the way, no off road driving, or pad holes ). Once arrived to Illinois, went to check alignment and it was off ( see pictures ). Called to them and explained the issue, they refused to reimburse me and the reason was i didnt call right away, and could hit a pad hole on a long trip) now i paid twice for alignment($90+$90). I think it was unfair. They did a bad job and because of them I had to pay twice.Hope my experience would help other.

Ad
Review №31

The service is always great at this location. I trust them more than my car dealership. They never talk down to me, and they found a nail in my tire that Hyundai missed. Truly, they are trustworthy and have my loyalty.

Ev
Review №32

Loved the experience they were quick and helpful and made sure I got my oil change and inspection done quickly. Definitely will be coming back.

ra
Review №33

Got the job done.

Je
Review №34

I took my Range Rover in for an oil change because I didn’t want to take the 45 minute ride to the dealer. The oil change was quick and efficient and I could tell that the manager, Travis, had worked on a Range Rover before. I had an issue with my wiper blades about two weeks later and stopped in to see if they could fix it. Travis came right out and had it fixed within 5 minutes. I’ll definitely be going back.

To
Review №35

Called to get an inspection pretty early in the morning and was told that as long as I made it up there by 5:45, they would be able to get me in. No appointments, no “as long as we don’t have too many people waiting”, nothing. Just had to make it by 5:45. Get off work early to make sure as my inspection was due the next day. Get there at 5:05 and there was two cars in line. Guy tells me they can’t do it. Probably not enough $ to work over ten minutes I assume. Poor customer service. Completely inconvenienced us and I even told the guy I was told earlier that day to make it there by 5:45. Find somewhere else to take your business if you have a choice!

Me
Review №36

This was my first time here for an oil change. Fast service and incredibly friendly staff. Customer service goes a long way! Thank you!

Mo
Review №37

The gentleman at this establishment have been amazing. Instead of them having me pay 40 dollars for a part they showed me the exact part I needed online. It saved me almost 30 dollars. You can tell these guys enjoy their work and are passionate about it. We have an older model car. With about 4 distinct issues. They priced everything out for us. We are getting each issue fixed one by one at this business. It’s NICE to have individuals do the foot work then follow through. Amazing job guys. others should model their business after you.

Ca
Review №38

Great service every time, no up selling always courteous, polite, professional and prompt. I have been here several times over the past few years for various services and its a great experience every time.

Br
Review №39

I had a superior experience today! The service was fast and efficient, but most of all, COMFORTABLE. Getting my oil changed at other locations is always a pain because they want to upsell you on everything. This was not the case today and I am super thankful. I wish I had the name of the mechanic that worked on my vehicle so I could give him a shout out. I will now be a regular customer! Thank you!

Es
Review №40

I love this place! The staff is nice and professional. Express is great for basic services. But more extensive things like brakes it is a 75-100% markup as indicated by other reviewers they are really great Their selling point is honesty but thats hardly integrity. I will be taking my car elsewhere. I work too hard to help other people become millionaires.

Bu
Review №41

This place has excellent service. I highly recommend this place to anyone in need of general maintenance and service

CA
Review №42

They were courteous, prompt, professional and fixed what couldve been a potentially dangerous problem very reasonably. Being from out of state I was at their mercy and they were wonderful.

Na
Review №43

My favorite car service place. They provide awesome service. They greet you with in seconds of pulling into their parking lot. Theyre 10 minute oil changes are real!!! They are also cost efficient.

Ja
Review №44

Fast friendly service at fair price

Wr
Review №45

Great staff and super mechanic. Jessie knows hes cars. Management is really good here.

El
Review №46

The only place I will go to get an oil change if I cant do it my own. Super friendly, fast, and all a round awesome

Jo
Review №47

The guys were great 👍

Te
Review №48

Good Service

Ry
Review №49

Every time I come to this location they have their heads in clouds. So over this place!! Ugh. Like every time I’m waiting 30 minutes in the bay!!! 😡😡😡

Do
Review №50

I usually review restaurants, but after getting my oil change this morning, I really want o make it a point to leave a review... I received excellent customer service today! John was very courteous, offered me water, clean my wind shield, and asked about my weekend plans... way to build rapport! I also observed other customers getting the same level of service... Great Job!

Er
Review №51

Oil changes are really fast here, you dont even get out of your car. The staff are friendly and helpful. They replaced one of my fog light bulbs and my rear windshield wiper for just the cost of the parts. The oil changes arent as much of a bargain, but youre kind of paying for speed and Im ok with that

ja
Review №52

These folks are the absolute BEST! They friendly, courteous and thorough. I dont take my vehicles to any other place. I have been a loyal customer for years. Thank you so much for the outstanding service as always!

SN
Review №53

The staff is nice and professional. Express is great for basic services. But more extensive things like brakes it is a 75-100% markup as indicated by other reviewers. On top of that I had to take it to another mechanic to correct their error, another $200. I will be taking my car elsewhere. I work too hard to help other people become millionaires.

Ti
Review №54

This place is great they always take care of my car and never try to up sell me everyone is so nice

As
Review №55

SUPER awesome experience this morning! The guys that changed my oil were super fast, courteous, offered me water, washed my windshield, checked all my lights and topped my windshield wiper fluid off for no extra charge. They didnt try to sell me anything extra even though I literally told them I had no clue what kind of oil since my husband normally changes the oil but hes been out of town and couldnt do it before a big trip this time. I was so impressed with this experience, Ill for sure be back again!!!

Ka
Review №56

Always very pleased with the work done at Express! Everyone, especially Jesse, is always very honest and friendly. Quick and thorough repairs and services. Can’t recommend this shop enough!

Ha
Review №57

They were very polite and knowledgeable.

Li
Review №58

I’ve always been pleased with Express. Not long ago I had to have quite a bit of work done to a Jeep and the mechanic Jesse really explained everything before repairing...he took great care of me. Great job guys!

Sc
Review №59

Best autoshop in the area. Jesse the he2 ad mechanic is fantastic and very knowledgeable and the customer service is unrivaled. I wouldnt trust my vehicles to any other operation. No games. No unnecessary work ever pushed on me either

Ch
Review №60

Excellent service Very respectful, honest and upfront, showed me all fluid levels, no add on services. Great guys

Al
Review №61

Honest and great customer service! The lead mechanic provides knowledge and is quick to fix any issues with your vehicle. The oil change staff is always kind and there to help!Wouldn’t go anywhere else

Mi
Review №62

Honest and dependable. Reasonably priced. Quick turnaround without appointments. I have been getting my car serviced there for years for everything that I can. I even got tires there and was surprised on the price and quality. Prior to that I was conditioned into thinking you had to go to a tire store. Id recommend this place to anyone. Ive used many different auto service places for decades and these guys rate!

Ch
Review №63

Always fast and friendly! Even when they are busy with a lot of customers, they remain friendly and efficient. Great job guys!

Re
Review №64

Had my new fuel injectors put in my truck. They did an excellent job truck has not run this good in a long time. Great price and very trustworthy place to do business. Also take my company trucks there for oil changes and service. Theses guys are top notch.

Pa
Review №65

The guys always take care of my vehicles. They are very knowledgeable and get me fixed up and out the door quick. All of the Reliable Air Heating & Cooling vans that the techs bring in for service they like not having to wait to long and can get back on the road.

Cl
Review №66

The guys that work here are straightforward, knowledgeable, and efficient. I have gotten oil changes, tires, alignments and inspections here. Some services do carry a premium price but they always go above and beyond what is required and they answer questions and make sure that you know what is going on with your ride.

Ma
Review №67

I was referred here by a friend after only going to the dealership to get my car serviced and have been going back ever since! The guys welcome you as soon as you pull in and provide fast and friendly service for a great price. They always take great care of me and my car and I dont have to give up half of my day to get my car serviced. They are the best and I would definitely recommend them!!!

Br
Review №68

An absolute great experience. I got my oil changed on my 2016 suburban in less than 10 minutes. Also topped my fluids off, tires checked all my lights and electrical. The guys were very polite. Will be back in 5000.

Wi
Review №69

Great place with great people! In and out super quick and 100% professional. 10/10 would recommended!

Ve
Review №70

Very nice people friendly

De
Review №71

Mike and his crew are awesome. He actually trimmed our skid plate, which was mangled from my wife running over a curb... Everyone is very friendly, helpful, and dont try to to sell or recommend anything unless you are in dire need of it. Highly recommended.

Er
Review №72

Great professional service!!! Managers and techs are very friendly and meticulous in doing their job!! I will bring my vehicles here for a long time to come! Express oil is highly recommended!!!

Sp
Review №73

Fast and great service. Special thanks to Jonathan.

Ma
Review №74

Fantastic service. All the staff was very friendly and helpful. Was in and out quickly and Mike Runkel answered all my questions and made sure my truck got everything it needed. Highly recommend.

St
Review №75

Jesse and the crew always greet with a smile and really know cars. I take all my cars to them. Highly recommend!!

Pa
Review №76

Fast, honest friendly techs, they always go the extra mile, worth it.

Ni
Review №77

Very refreshing change! In a world of lack of care and customer service these team members DO care. Awesome experience! Fast and friendly!

Da
Review №78

Employees are friendly and know what theyre doing unlike other places in town who hires I want to be a pit crew guy

An
Review №79

Great customer service here. Love that I don’t have to get out of my car for a oil change.

Da
Review №80

They helped me out when Firestone said they couldnt plug or patch my tire. I wanted to give them another shot and had them install tires and do an oil change. Satisfied so far!

Go
Review №81

Thank you for taking such good care or my car. Competitive pricing.

Th
Review №82

Very polite and professional..very reasonable on their price for oil change and tire rotation

Fr
Review №83

Recent oil change was a pleasure. Quick in and out and everyone was efficient and friendly. Good price. What else would you want.

Vi
Review №84

Jesse is by far the best mechanic around! Honest and reliable!! Only mechanic I trust!

Ra
Review №85

I just went here on a whim, the guys were very polite and answered all of my questions. They had my oil changed in 5 minutes. These guys are awesome !! I will be a repeat customer.

Ki
Review №86

Friendly people, super fast service and didnt even have to get out of my car!! Highly recommend!!

Ca
Review №87

Very nice group of guys. The wait time wasnt to bad, everyone was working hard and working together to complete the customers asap.

De
Review №88

Quickest service around and customer service is excellent. Would recommend Express Oil Change Mooresville to anyone. Been coming for years now and have always had a good experience.

An
Review №89

If u need inspection do not use them. Gives a list of expensive repairs. easily passed at precision state inspection. Went for re inspection was told to fix all their list items. if it was a problem how come it passed? 1500 dollars worth of repairs.

Re
Review №90

Service rep was very professional, knowledgeable and courteous! Drove in and out in 15 minutes! I would definitely recommend and I will be back.

Ch
Review №91

Passed my inspection with no hassles. Was very polite and quick to get me in and out. Even filled the air in my tires without asking.

Ca
Review №92

Great Service

Ma
Review №93

Fast service, and great customer service every time. You can get your oil changed during your lunch break and still eat!

Sc
Review №94

Great customer service and the lead mechanic can fix anything!

Zo
Review №95

Never again will I pay more to have my oil changed. They changed my ac filter too. About a week after my visit, my car started acting up. Cutting off. Took to my mechanic and he asked who slung oil all over my motor& why was my ac filter put in wrong. Still having car problems So far $250 in repairs that I wasnt experiencing til I went here. Never go back&do not recommend

to
Review №96

Mike was great! A++ customer service! Definitely will come back .

je
Review №97

Service was great, employees were friendly, quick, and thorough and prices were perfect. Highly recommend will be back for future business

12
Review №98

Great efficient service but a little pricier than other providers in the area however, if youre looking for more than an oil change done by friendly and professional staff, this is a great choice.

Bi
Review №99

Theyre expensive, but you can guarantee its done correctly and professionally every time.

Ca
Review №100

Great service and have always been treated professionally. I will continue to keep bring my vehicles here for service.

Information
9 Photos
100 Comments
4.6 Rating
  • Address:119 Williamson Rd, Mooresville, NC 28117, United States
  • Site:https://www.expressoil.com/stores/mooresville/nc/6130/?utm_source=google&utm_medium=organic&utm_campaign=local_website&utm_content=6130
  • Phone:+1 704-662-0744
Categories
  • Auto repair shop
  • Brake shop
  • Car service
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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