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Tropicars Golf & Utility Vehicles
13691 SW 145th Ct, Miami, FL 33186, United States
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Tropicars Golf & Utility Vehicles

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Review №1

We were looking for a golf cart for our family and we found Tropicars! Best customer service and amazing prices! They customized our golf cart at our liking and Ray was very knowledgeable and helpful! We give Tropicars 5 stars! We definitely will be recommending Tropicars to family and friends.

Va
Review №2

Outstanding customer service from Mike!! Extremely patient and understanding and so easy to reach. Mike and his team went above and beyond to make sure I was happy. I will definitely come back to tropicars for future purchases and will be recommending! Thank you for the first class experience!

st
Review №3

Was a fantastic experience dealing with Tropicana and specifically Michael Rubio!He was prompt, continued to follow up with me and was sure all my questions were answered. When it came time to deliver the vehicle, he made all the arrangements and everything went great!Without doubt, I would recommend both he and his company if you need to purchase a golf part!! I will certainly be using them again myself!!

Ma
Review №4

Thank you Mike for outstanding service and responsiveness. I turn to you with some service issues associated with someone else and you were able to address all competently and professionally. These are always appreciated but especially in the Golf Cart world. I was so impressed I bought another Cart.Thank you Mike & Tropicars Golf!!

Ch
Review №5

Mike was the most professional, responsive, and customer service professional I have ever dealt with. He answered all my questions very quickly and we can’t wait to receive our new cart! Thank you Mike!

Da
Review №6

I have purchased two vehicles from Tropicars in the last year for shipment to the Virgin Islands, and have been very pleased with the pricing and service I’ve received from Brad Pickle and the other folks there. They have earned my respect and gratitude, from ordering to delivery and beyond.David, St. Thomas, VI.

Cl
Review №7

Great service. Great follow up.Thank you all you make my job Much simpler

He
Review №8

Outstanding service done right. You can count on them to fix your cart. Use a trusted name in Tropicars vs others. They were the only ones able to diagnose and get my cart running correctly.

Ho
Review №9

Tropicars have been great to deal with. Mike Rubio and others there have gone above and beyond the call of duty and provided exceptional after the sale service. I wouldn’t hesitate to deal with them again.

Be
Review №10

We are thrilled with the purchase of our new golf cart from Tropicars! Javi Argamasilla was beyond helpful and his product knowledge was second to none. They treated us like family.

Ri
Review №11

Great company to work with! Excellent service, great prices and customer service is a 10 out of 10!

Ga
Review №12

Over all great experience from the minute my sales guy Javier called me .Asked me my needs and wants and within minutes provided me a solution .had the cart to my door within an hour from my purchase.Will recommend Tropicars and Javier to all my friends and family Going forward !

Jo
Review №13

Mike Rubio was terrific. Highly competent professional and consumer focused. Please dealing with him.

Fe
Review №14

Very good place, excellent customer services...

Ch
Review №15

THREE MONTH UPDATE:My Garia cart has been a real disappointment. It wont go more than about 15-16 miles on a charge (was promised 40); the front two tires wore down COMPLETELY to bald within 600 miles and before Garia could or would respond (four weeks), and my son suffered a blow-out just before midnight last week; cables have become exposed on both A-pillars and four (literally) repair attempts have not fixed it; prolonged response from Garia on most issues; and, well, overall more problems than I had expected on a cart of this purported quality and expense.I brought this to Tropicars powers that be (their word), and their response was as follows:I have reviewed your concerns with Nick/Orlando in Service, Mrs. Lynne Keller - our President, and the Garia technical team. Based on our assessment, it has been determined that your vehicle is in fine form now that the tire has been replaced and the alignment has been repaired. We will do a better job on service turnaround time as I know that was a larger issue for you in this (as you stated 4 weeks to resolve the alignment/tire issue).As for the battery range, Orlando and the Technical team at Garia came to the understanding that you are getting the appropriate amount of range. The contributing factors affecting range are the accessories such as the fridge, fan and radio which all draw power from the batteries. During a round of golf or stop-and-go driving, frequent starts and stops, as well as the added accessories consume battery charge life. (sic)I could debate these points with the powers that be, but I cant imagine I would persuade them. Ill just say that, overall, the carts quality is far less than Id been led to believe and hoped for. I still think that the sales manager Mike Rubio is terrific (hes the only reason for two stars instead of one), but his powers that be? Thats a whole different story.I am now going to buy a Gem cart as soon as I can get to their store (not Tropicars!) in Naples. Meanwhile, if anyone wants to buy a hard-loaded used Garia with less than 1000 miles and two brand new front tires, please let me know - no reasonable offer refused.ORIGINAL REVIEW:I have dealt with many car and vehicle dealerships in my life. Im not saying Tropicars is in a class by itself, but whatever class its in, it doesnt take long to call the roll. Their responsiveness, knowledge, communications, you name it - everything was first class. I couldnt be happier with my buying experience from the first contact to right now. Thanks to everyone there, notably including Michael Rubio, who totally knocked it out of the park!

Ar
Review №16

Although we started the process in the middle of the covid19 crisis, Mike Rubio and his team at Tropicars made sure our buying experience was excellent. They even delivered a temporary cart while we waited for parts and labor that were delayed due to the pandemic. Highly recommend Tropicars and especially Mike Rubio who was an exceptional salesperson.

Jo
Review №17

Very nice people work there. Had my cart serviced there and $237 later cart is just as broken as before. Parts replaced had no need to be replaced. Cart is exactly the same as before parts were replaced.I suspect that if I would’ve continued trying to have them fix it, every part in cart would’ve been replaced.They had no clue of how to fix

Ro
Review №18

These guys are great! They have a great selection of quality carts at great prices. Staff is attentive and supportive as well.

Sa
Review №19

I recently purchased a golf cart from Tropicars and I could not be more pleased with their service. Special thanks to Robert, our sales person. I highly recommend him.

Pi
Review №20

Great place to buy a golf cart.

Br
Review №21

The sales guy is awsome with his job but price are up high.

vi
Review №22

Excellent Shipping and Receiving Dpt.

Information
2 Photos
22 Comments
4.7 Rating
  • Address:13691 SW 145th Ct, Miami, FL 33186, United States
  • Site:http://www.tropicars-golf.com/
  • Phone:+1 305-235-5454
Categories
  • Golf cart dealer
  • Corporate office
  • Motor vehicle dealer
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
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