Brian helped me he went above and beyond to make sure I was happy with my new phone and service will highly recommend… thanks
Friendly and helpful staff been going to this store for a while every staff that works there goes out there way to help you Out I bought 4 phones from the employee by the name of Kat awesome person takes her time explaining every detail and helps you get the best deal that’s available also the manager from that store by the name of Brian he also takes the time and effort to help you out so when you leave the store you walk out knowing you got the best deals they were able to provide you with I would definitely recommend this store over any other stores I’ve been to a few stores and this is the only store that has the best customer service all the time every single employee that works on that store has knowledge and patience when you come in ask for Kat or Brian tell them Henry C. sent you
I was helped by a very well spoken rep melannie she helped me in everything i needed she was very kind had an enormous amount of patience for everything i asked for ! good cx service i will alwaya come to her😁
I had an amazing experience at this store! Got a new phone for my 5-year old and they went above and beyond! They set up a child account for her, added all the games and apps that she likes. They made sure each app was downloaded and ready to use. Mel, Kat, David and Jean truly went above and beyond! ONLY coming to this store!!!!!!!
Great service! Kat went above and beyond the call of duty and patiently and efficiently solved the issue!!!
This was extremely outstanding service. They were able to help me with all my questions. Smiles when you walk through the door and everyone was hospitable. Kat, the manager, really worked hard to get meet my needs. I noticed new associates as well.
Best T-Mobile Ever!!!!!Walked into the store with my destroyed I-Phone XR and the assistant Manager Kat immediately attended and began the process of recovering my lost photos and contacts. As more customers arrived she handed my case over to Jean who diligently worked while attending other people and went as far as helping me via my laptop to recover my lost information in all a 5hr process but got my photos recovered.
Very straightforward and simple.
Maigret was an outstanding employee, so was everyone else. Enough for me to even write a review. I love this store
Don’t bother coming here to see the iPhone 12, they don’t have them on display. Also, parking is terrible here.
What a great experience with Kat, David, Maigret, Kiria. Highly recommended !!!Best T-Mobile store in Miami.
Great customer service from Ruben and Giancarlos. Very knowledgeable with all devices I purchased. Switching over from Sprint was an easy and smooth transaction with these two gentlemen.
Kat is the Jesus of T-Mobile she makes things happen it’s that simple
Really poor customer service! Employees where focus on fixing the stands instead of servicing the clients. And fist verbal contact with customer was rude👎
Kiriat helped me alot. I got out of tmobile with my new phone.
Best one yet going to be a new steady
The staff was incredibly nice and so helpful. Special thanks to Kitiat
Theit attitude and effort to assist is horrible! Rather drive to Flagler and 37 than go here and I live 250 feet away 🙄
An associate named Ruben signed me up for insurance without my permission. No one likes to be scammed and its not worth your job.
The staff was very friendly very helpful and they solved all my doubts
My experience was excellent, very good attention by the three workers who were in the store and the girl who attended me for that and much more is that I am in mobile. I am very happy you see that it is the family of tmobil.Many congratulations to those workers. Nelson
Excellent attention from Diego, a very good seller and he looks for a way that his client ends up pleased, I recommend them 👌
Read this here if you come to this address make sure not to go with Cristina much less with José the worst costumer service that can have a bad attitude if you can go somewhere else to have a good day
Excellent service from Jean
Kat Ella ew amazing I loved your service is very attentive
Excellent attention from Kat 👌👍🏻 all very friendly.
We come to this new store because in the flager and 37 we did not like the service, here we met Noelia. Very professional, very prepared for questions and doubts we had, we left very satisfied
Very good treatment, proper and cordial attention. They gave me an umbrella and that gave a lot of value to the service received. Recommended 100%
Excellent attention, I really came out with the cervicio, I recommend that you visit this store, especially thanks to Miss Noelia.
Very good personal attention very qualified help you solve your problems
Very good attention and friendly workers
Assaults on prices, accounts and hidden payments and surprises ..! Bad reception of the signal and the coverage is Terrible.! Expensive payments and poor services ..! 🤔🤨😐😑😶🙄
Excellent attention
Very good
Completely satisfied by the attention
Good
Excellent
I love T-Mobile
100 x 100 attention
Bad explanation of prices and services .........
Rats