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Minkes Eye Care
11734 SW 104th St, Miami, FL 33186, United States
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Minkes Eye Care
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an
Review №1

I hadn’t been to an optometrist in a few years. This place was close to home and had good reviews, so I decided to try it out. I was not disappointed. The process was speedy, staff was friendly, and priced without insurance were super affordable. I definitely recommend!

Al
Review №2

Thank you for taking care of my needs in a caring understanding manner...

Ju
Review №3

It was my first time going in Minkes Eye Care. My insurance changed so I was driving around looking for a new place to go to and I’m extremely grateful I found them. I had amazing help not only from the eye doctor but from the rest of the staff as well when it came to picking out my glasses. They were very thorough with all the different kinds of options available on selecting the coating on the lens to the transitions. Everything just made sense when they were explaining it. They made me feel so comfortable with the decisions I made with my eye glasses. Thank you everyone for the amazing help. I hope Minkes Eye Care will forever be my new place for eye care. Thank you!

Ha
Review №4

Dr.Pamela Minkes is such a caring person. You can tell she loves her job and cares for her patients !

Fr
Review №5

I am really impressed with the level of service, the entire staff and Dr. Minkes are great, thorough and welcoming. This type of high quality service is not normal in Miami so I truly appreciate it when you do find these gems. I high recommend this place!

Er
Review №6

The service was exceptional, very professional and knowledgeable doctor and staff.

Ma
Review №7

The Minkes eye care was amazing. The dr took her time in analyzing my eye what I needed. The girls took there time to find the perfect fit of eye glasses and contacts. I truly recommend this eye dr office.

Fr
Review №8

My family has been with Dr. Minkes for well over 10 years. Her examinations are very thorough and we have needed contact lenses as well as eye glasses. She has a very good selection of eye glass frames and sunglasses if you need those with a prescription. The new location and store are in a great location off SW 117th Avenue and SW 104 Street.

Ca
Review №9

Excellent service, high technology equipments, reasonable prices, really professional staff!

Bl
Review №10

Im a new patient and all I can say is the doctor was outstanding. She went out of her way for me and most importantly the whole staff was very professional and patient.Dr.Pamela Minkes I will be referring everyone I know not many doctors take their time and you did thank you. Shout out to the girl who helped me pick my glasses Katia thank you.

Li
Review №11

I had a great experience visiting Dr Minkes’ office. It’s not the typical experience where you feel like just a “number” in a store or Dr. office. From the moment I walked in, they made sure I was acknowledged and attended to. The staff was very knowledgeable. And the Dr as well as her medical assistants were very precise, caring, and made a great effort to ensure everything was clean for the Coronavirus. I got the full eye exam and purchased prescription reading glasses. I would definitely recommend Dr. Minkes eye care.

Ni
Review №12

Very personable, knowledgeable and professional staff.

Au
Review №13

Dr. Minkes was unbelievable! She spent 1 hr and 20 minutes with me, she was very thorough and totally professional. The practice was immaculate and her staff was very professional and nice! I highly recommend this business, you won’t be disappointed!

Ja
Review №14

Great service. Very professional. Dr. is Awesome.

Co
Review №15

Dr. Minkes was wonderful! Explained everything, answered questions, made sure everything was good before sending you on your way. The staff was kind and helpful. The office was extremely clean. Highly recommend Dr. Minkes and her staff!

Ta
Review №16

The level of knowledge and service here is incredible! It starts at the top, Dr Minkes and her staff, have earned my trust and when it comes to my eye care, they really are the best !

Jo
Review №17

This is a boutique optical with a grate variety offrames and the latest trend on lenses and the best thing with very good and competitive prices. Highly recommend Minkes.

Gl
Review №18

As usual Dr. Minkes is very caring and patient! She took her time to make sure my daughter got the best fitting contacts and had no problem in changing them several times. I also think the staff is very caring and very knowledgeable! I would definitely recommend Minkes Eye Care!

DI
Review №19

This was the best experience I’ve ever had an eye doctor’s office very personal attention examination and the choosing of Glass’s experience, the two pair of glasses that I bought were made in less than two weeks very happy with the service and associates.

Al
Review №20

The staff and Dr. Minkes were so accommodating and helpful. They all really take their time to make sure your needs are met. Beyond happy my wife and I walked in to inquire about glasses. If you’re looking for something more than JUST eye care, Minkes Is where to go.

Jo
Review №21

This is a really nice place. Customer service couldn’t be better. I had a great experience. I’m extremely satisfied and so happy with my new glasses!!!

Ch
Review №22

Dr Minkes is the best! She is extremely knowledgeable and thorough with her exams. Our whole family have been her patients for many years and followed her as her practice grows. She recently helped expedite an emergency eye situation and secured me an appointment with another colleague for further evaluation! I highly recommend Dr Minkes!!

Al
Review №23

Excellent service and good products, I’ve never seen better than with my new glasses.Katia was great!

Je
Review №24

Amazing customer service! And Dr Minkes was very knowledgeable. Overall A+!

Ka
Review №25

I have been a patient of Dr. Minkes for the last 6 almost 7 years. She is the best of the best and her staff is amazing, I always recommend her to my family and friends.

Jo
Review №26

Dr. Minkes is awesome. Very good, friendly and kind. Great selection of glasses. Convenient location and plenty of parking. Office staff friendly and very helpful. I have been going to Dr. Minkes for years and never disappointed. She is the best!!

Lo
Review №27

I had read the reviews for Minkes before making my appointment assuming that it was a good optometrist. They gave me an appointment the same day, which was 1 of the 2 good things from this place. I got there and was immediately attended. I got my eye exam, picked out my glasses and received them the next day, from their lab. This was the second good thing. I needed these glasses immediately since mine had broken. I start wearing them and noticed that I cannot see from far away very clearly, especially at night. At night I could barely see from far away and the lights were blurry. I decided to go back since I was told I could get the lenses remade. The prescription given to me was incorrect even though I had mentioned what my prescription was in the first visit. In the second visit when I went to go get another exam I brought my old glasses and they upped my prescription, but not to the prescription of my other glasses. I was told that I was used to the older prescription. When I go back in so they can pop my new lenses into the new frames they tell me that they cant because my frames shrunk down to my old lenses and the new ones were bigger, and then they told me to pick new frames. I had said no because I liked those frames. Then I was told they were going to be ready in 2-3 hours. After these hours pass I call again and I was told that the frames were bad and they will never order them again and that I can get the same frames with no warranty or get different frames. I went to look at the other frames and I did not like any of them and was told that the glasses basically melted. I called a couple days later to just get a refund.

Yo
Review №28

Thank you for your professional ethics, for your time and dedication and for the quality.

Na
Review №29

For starters, they are open on weekends, which is super convenient. Dr. Minkes is awesome! I have purchased glasses & contact with them. For my contacts, she allowed me to try as many trials as I needed to until we found the perfect match. They are always so kind in the front & willing to help & explain benefits. Overall a great experience every time!

Ru
Review №30

Unfortunately Dr. Menke has chosen poor management to represent her.Ive been a patient with her for over 10 years back when she was at the Falls. Her new store manager is basically a slimy, used car salesman type that makes your skin crawl when you have to deal with him. Rather than building relationships her patients, he works to destroy them. Undermining her ability to build strong relationships with customers.Get rid of the slimeball managing the front of your store Dr. Minke. I wont come back until hes gone, along with his policies.

Om
Review №31

I’ve been going to Dr. Minkes for 8 Years. She is the best. I believe that time commitment in loyalty and following her to any location she was proves my point. The best service, professionalism, and she always takes time to ensure quality. Vision is most important and they make sure it’s always taken care of.

Eu
Review №32

Dr. Minkes has been my optometrist for years now. She is thorough, she has always prescribed the right prescription for my complicated eyesight. Her staff is friendly, the store is very well stocked with frames that are appealling to everyone. I recommend them.

Kr
Review №33

Purchased some beautiful frames and the lenses were not working for me. Dr Minkes and her staff took the glasses back, sent them in to be adjusted and notified me as soon as they were back. I am happy now and always happy when I leave there. I have been seeing Dr Minkes for many years and love her. The GORGEOUS new location is just a bonus!

Se
Review №34

My girlfriend referred me to Dr. Minkes. I love how professional she is. The staff is helpful. I always get a great deal when purchasing glasses! Very thankful :)

Li
Review №35

Dr. Minkes was very knowledgeable and considerate. The office is impecable and her staff was extremely helpful.

Ar
Review №36

I love Dr Minkes. She is very good at what she does. Her new office is modern and we were very pleased with our results. I highly recommend her !

Vi
Review №37

Nice custumer service

Ke
Review №38

Dr. Minkes was able to squeeze me in as a walk in last minute. Her staff is extremely friendly, patient and caring. They explain the reason for everything from the materials to the frames. They remember you and are truly happy to see you and treat you like a person, not just treat you like a number.

Ch
Review №39

From the Doctor to all of her staff, they were all amazing! Our appointment was for me, my wife, and my son, and the entire staff treated us great! I think we found our new permanent optometrist! Highly recommend!

Ky
Review №40

I was seen as a walk in close to closing time. I was attended promptly and kindly. Everyone smiled, was professional and kind. They worked with my insurance to get me the best possible price using my benefits and had my glasses in a timely fashion. The office is clean and modern with up to date glasses. Everyone was a delight.

an
Review №41

Always a lovely experience. Dr. Minkes takes her time with my kids and me. She remembers our issues—I don’t do well with progressives—and talks out the options. I fully recommend.

ug
Review №42

My first time visit. I am very impressed.Great service. Very accurate exams. Very nice and friendly attitude.

Ir
Review №43

Dr.Minkes is an exceptional doctor. My whole family and I have been going to her for years. She is very knowledgeable and patient, therefore working with you until correct prescription is achieved. She is so thorough that she checked before she dilated my eyes and confirmed that my eyes CAN NOT be dilated at this time because of an eye issue I have at the moment which could have led to a more serious problem if I had been dilated. I would highly recommend her to anyone. She is a delightful person.

Ar
Review №44

It was my first time doing an eye exam and the doctor was amazing. She explain to me everything and she took her time to see what I have also the staff helped me to decide which glasses I should have. I really recommend them.

Ma
Review №45

Courteous, thorough, professional.

Jo
Review №46

The doctor was good. Detailed and patient with all my questions. However, my appointment was at 11am and I was not seen until 12:40pm causing the rest of my day to be delayed. I wish the receptionist would call patients to let them know about the delay or something. Wouldn’t come back.

Ma
Review №47

The last time I was there to have my lenses changed. They made a copy of the new prescription and ordered the lenses. When Minkes Eye Care received them I got a text and went in to get them replaced. Excellent Service and customer service.

Da
Review №48

Delightful staff and service. Dr. Minkes is brilliant, patient, and careful. Nothing seemed pushed and everything was incredibly professional. Easily the best eye care Ive dealt with in several years. Ive become a patron for life.

Fr
Review №49

Without a doubt, Dr Minkes has the best bedside (maybe it should be chair side) manner of all my doctors. Good enough is not in her vocabulary! Fine tuning is and she will go to great lengths to make sure you can see perfectly. She has been my doctor for about 4 years and I wouldnt go any where else. Staff is friendly and cooperative and that can make or break a visit. Never had a problem.

Ja
Review №50

I needed an intermediate focal distance on my sunglasses to properly read the display on my Tesla. They brought diaopter lenses out to the car so that I could try them on to get an accurate view of what I needed. Very good service. The lenses were made correctly and work great!

Ch
Review №51

Doctor Minkes and crew at Minkes Eye Care were fantastic! My glasses went missing and I needed new glasses right away. Minkes Eye Care took good care of me with all necessary eye examinations, choosing the frames, and receiving the glasses quickly!

Ca
Review №52

The care was excellent .It was a great experience .I ended up buying glasses that I loved.Only one comment, I bought glasses at the beginning of the year there that broke, and Minkes policy did not let me replace them. In the past I was able to use the actual lenses and transfer them to a frame but minkes did not help. I hope the glasses I just bought last if not I might chose my previous eye glasses place moving forward. I had to glue them together and use them as backup but I cannot lose the glasses :/

As
Review №53

Amazing care and attention. Felt well taken care of, and it was also clear that everyone there is extremely knowledgeable. A clean, pleasant, and kind atmosphere. I highly recommend this to anyone looking for great eye care and fashionable frames.

Di
Review №54

Caring and efficient staff

KE
Review №55

This eye-exam office promoted a comfortable and friendly atmosphere for an eye-sight evaluation.DR. MINKES excels in effective and positive communications about my personal eye care for present and for my long-range/long-term vision needs. The conversations centered around my eye-care needs that recognized me as a person instead of just another task.Dr. Minkes demonstrated a strong, functional knowledge about eye-care; was very methodical in reviewing my vision concerns; and applied sound analytical thinking that definitely recognized my unique vision needs.The whole evaluation process of the eye-exam with Dr. Minkes & Associates, was an environment that displayed energy and vitality in the performance of office activities which possessed all the traits that can be associated with excellence.

Pa
Review №56

Great team of professionals! Thank you!

Je
Review №57

Dr. Minkes is the best--so warm and really takes the time to understand your issues. Also the staff is really nice and professional--also good with opinions on eyewear!

Ed
Review №58

They have a nice clean showroom and a friendly professional staff. Dr. Minkes is so sweet, patient, and very knowledgeable. Id definitely go back!

S
Review №59

I contacted Minkes Eye Care and was provided of a link to their website to view their products. They are very competitive and the price they charge for their Varilux X package is excellent. Both representatives Naomi and Samantha were very cordial and excellent at their work. I would recommend Minkes Eye Care to my friends and relatives.

Ab
Review №60

Professional, clean and caring. They really deserve the rating they have. Wonderful experience, though not inexpensive. Please call ahead and ask for prices.

Ce
Review №61

Very customer responsive. Dr. Minkes and Gustavo are in a class apart. I purchased a pair of progressives that I was not happy with (manufacturer issue). They both worked tirelessly to address the problem and even replaced lens at no charge. Their staff are professional and showroom is spotlessly clean and comfortable. Good to do business with them.

S
Review №62

From the moment I walked into the clinic I was impressed, they have a vast variety of eyewear, the clinic is impeccably clean, and the staff is professional, friendly, knowledgeable and helpful! Dr. Minkes was thorough, understanding, kind, knowledgeable and caring. It was a very pleasant experience, I would recommend it to everyone.

Es
Review №63

Dr. Minkes is very professional and accommodating in taking care of her patient’s needs. I also appreciate the fine quality of her frames.

La
Review №64

Very professional and great customer service. Dr. Minkes is very attentive and patient. She makes sure all your questions are answered.

Id
Review №65

Very Happy with my visit. Dr. Minkes is professional, knowledgeable and the staff is nice. The place is so nice and clean.

Ma
Review №66

Dr. Minkes is wonderful. She is the most patient person I have ever met. After a certain age, your eyesight is just never going to be perfect even with contact lenses. However, it does not matter to her how long it takes and how many different combinations she needs to give you. She is not happy until she can get it as close to perfect as possible.Do not hesitate in seeing Dr. Minkes. Her staff is also amazing!

Te
Review №67

Dr. Minkes is a very caring and patient doctor. They have an excellent selection of frames. Her staff is friendly and professional. I highly recommend Dr. Minkes.

Al
Review №68

Everyone was great. I had the feeling the two younger ones who were helping me were new, but they were very professional nonetheless. The Doctor (cant remember her name, the one from Iran) was great. Very friendly, very professional. She is great at explaining things.

Ma
Review №69

Best ever!

Je
Review №70

I was a walk in appointment and was lucky to get seen by the doctor; the wait was a lot longer than expected but I loved that I got my daughters new glasses that very day! Service was great and there was a lot of variety in styles and prices.

El
Review №71

I have been going to Doctor Minkes for many years. She is an excellent doctor and is very thorough. My whole family goes to her and I have recommended her to many friends who have been extremely happy with her service. Her new office is beautiful and her staff is very professional.

Be
Review №72

She’s been my doctor for about 4 years now! She is sweet and professional. I referred my fiancé to her and he loved her as well! One of the best optometrists in Kendall!

Hi
Review №73

Professional and relaxed environment. Service not rushed and any questions I have are answered. Nice place.

Ka
Review №74

Very professional. Dr Minkes is amazing. Won’t let you get out of the clinic unless you’re completely satisfied with your glasses or contacts. I will definitely recommend Dr Minkes and her staff.

Ru
Review №75

Great experience - went to Dr. Minkes after poor experience with another chain - what a difference - she treated me well - really spent time on my case - and the glasses are outstanding - I can see very clearly for the first time in a long time.

MO
Review №76

Dr. Minkes struck me as being very experienced and knowledgeable. Her and her staff were very attentive and although they are pricier than the chains (which most private practices are), it was worth it to have the options and service I have yet to find elsewhere.~Daniel

Do
Review №77

Great customer service, very inviting, the employees are great and very professional. Im so happy I found Minkes eye care. Thank you all so much.

Fr
Review №78

Everyone there is very friendly and hhelpful. Dr. Minkes takes her time to make sure your test comes out accurate. The staff works hard to make sure you get the best value.

Na
Review №79

The staff was super kind and very professional. The doctor explained step by step what she was going to do. Centrally located.

Ro
Review №80

Minkes Eye Care absolutely the best by far , accommodations top class, clean facilities accomplished staff , equipped with state of the art devices & machines, top of the line frames priced adorable, Dr Minkes is caring & spot on with her diagnosis always a pleasure visiting this new location,,

As
Review №81

Amazing experience! The doctor was so patient and helpful! I walked out super happy and with new contacts! :)

Ch
Review №82

Helpful and insightful staff. Amazing attitudes and Dr. Minkes was very knowledgeable. I found my new optometrist!

Pa
Review №83

Knowledgable staff with great customer care. Dr. Minkes is great!

An
Review №84

Dr. Minkes is great. She takes time to truly listen to you. And her new facility is fabulous.

Kr
Review №85

Dr Minkes is extremely thorough and professional. I highly recommend her, she goes above and beyond for her patients.

Ma
Review №86

Dr. Minkes practice is top notch. She and her staff are efficient, caring and provide top notch care.

Ce
Review №87

The services with Dr Minkes is very personalized and professional very satisfied with the care and attention they always provide

Mi
Review №88

Dr Minkes and her staff are exceptional. Love her new location. She takes her time to explain things and makes sure the prescription is right..

Je
Review №89

The service was great. I loved the doctor. It takes forever to get seen, but I was satisfied with the service once it was my turn.

Gr
Review №90

Dr Minkes and her staff are great. Very professional and friendly. Im always satisfied with the attention in detail that Dr Minkes provides on my visits. The wait sometimes is a bit long, even with appointment, but I dont mind, I know she is taking the time to give her patients the best service.

An
Review №91

This time of the year wait time is minimal. Dr. Minkes is very thorough. Does not rush through the appointment.

Ta
Review №92

Staff is friendly and helpful...Dr. Minkes takes the time to answer my questions without making me feel rushed. Its always a pleasant visit at Minkes Eye Care

D
Review №93

Not happy with Dr. Minkes. At first I was pleased with her because she had a pleasant approach and I was satisfied with the examination. I ordered a second pair which was pretty costly not to mention the first pair were expensive and I was not offered a discount for ordering the second pair, but ok. Later, it became a nightmare. I picked up the glasses as soon as they were ready and tried to get used to them. They were relaxed lens by the way. After two weeks of blur, dizziness and headaches, I took them back. This is when Dr. minkes became testy with me, making me feel as if I was being difficult. Turned out the measurements were taken wrong. A gentleman at the store took the correct measurements and convinced me to re-order the glasses as progressives which I had to pay more money for, so I did. The second pair not only had the wrong measurements, but now the frame was not the recommended for progressives so I had to choose another frame more expensive plus pay for the extra charge of progressives. I was disappointed that they could not accomodate me on the frames price, after all it was their mistake and they’re convincing me to order progressives. Since I did not know how the progressives were going to work out after all that I’ve been through, I cancelled the second pair and I asked for a refund. A week goes by, the new progressives are ready, I pick them up, tried them for another two weeks, could not get use to them especially for night driving. I called the office to explain this, spoke to Dr. minkes and again she became completely bent out of shape with a really ugly attitude with me. Mind you, they are the ones that talked me in to ordering progressives, I was fine with relaxed eyeglasses if the measurements were correct to begin with. I asked to go back to relaxed with the correct measurements. Dr. Minkes asked to see me, I went back to the store and she agreed with me that relaxed was the way to go. We ordered them back to relaxed as was intended originally, when I asked for a refund on the extra fee I paid for progressives, Dr. Minkes, argued with me that they couldn’t refund me the extra fee for progressives because they were losing money on the second pair I returned. I was in total shock. I couldn’t believe what I was hearing. Non of this mess would have happened if the measurements were taken right in the beginning and they had not convinced me to order progressives. I will not be recommending Dr. Minkes.

Ma
Review №94

The service was excellent. Dr Minkes was very kind and professional. The practice is brand new and spotless. I do highly recommend Minkes Eye Care.

Li
Review №95

I love Dr. Minkes!!! I have congenital cataract, when a Dr. Up north removed one, my retina detached, so now I have a whole host of eye issues. Most of the Dr.s Ive seen are either very negative- giving me the remember you could go blind speech. Dr. M inkes is VERY positive and doesnt flinch at my eye history. She is clearly quite knowledgeable and prices are not through the roof. Trust me, Ive been to a lot of eye people, SHES GOOD!!

Ma
Review №96

The entire staff is great, very enjoyable experience. Will be going back for years to come.

Al
Review №97

I really like both Dr Minkes and the Eye Care center. Dr Minkes was able to figure out why I kept getting glasses from other places and why they were making me nauseous and couldnt see. Ive been stuck with only contacts for years leading to severe dry eyes, now I can use both to give my eyes a break. Shes also paid more attention to my prescription more than any other optometrist Ive ever seen. She checks the different brands prescriptions to make sure they remain the same and she will go back and forth with you until you are 100% satisfied and can see. She also helped me find a more comfortable contact brand. I really recommend her, she knows what shes doing. Other Doctors give you the eye test and are like “K heres your prescription bye!” She follows through and will change it to make sure you really have the best. I also like the center because its small and not extremely busy and all her employees are well informed, friendly, and helpful.

Ri
Review №98

The eye doctor has left for the day, I called asking for the same day appointment because it was my only day off, she came back to work just to take care of me and I have to tell you, it was the best eye doctor I have had so far. I will recommend this place to anyone looking for a great experience and they have the best equipment.

Al
Review №99

I’m not one to give bad reviews and believe everyone can have a bad day once in a while but the girl that works in the front at this place is super rude. I haven’t come across someone this rude in a long time so I felt like I had to write this review. The doctor is nice and the place is well maintained and that’s the only reason I’m giving two stars. It’s unfortunate that they have someone like this working there. I will be looking for another eye doctor and get my glasses elsewhere.

jo
Review №100

I was very impressed with the level of technology in the types of tests performed, but more so with the professionalism and patience of the staff, answering questions about what results certain equipment obtains and taking the time to guide me when I was off on my instructions on what I needed to do for accurate readings. I really enjoyed my visit and look forward to the next. Thank You All

Information
39 Photos
100 Comments
4.8 Rating
  • Address:11734 SW 104th St, Miami, FL 33186, United States
  • Site:https://minkeseyecare.com/
  • Phone:+1 786-773-1269
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care
  • Sunglasses store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:Closed
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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