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Potamkin Hyundai
6200 NW 167th St, Miami Lakes, FL 33014, United States
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Potamkin Hyundai
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Br
Review №1

Excellent, timely customer service, no-nonsense deals. Would buy from again. I live in West Palm Beach and after having a less than satisfactory experience with the local dealership and others I found the specific configuration of new vehicle that I wanted in stock at Potamkin. I explained my situation over the phone and was ready to purchase but did not have time for any nonsense. I wanted good terms for loan and competitive price, and Potamkin delivered. Everything was ready for me after making the 1-1/2 hour drive down. Bit of time to complete the normal paperwork and I was in and out. Shout out to RODNEY ARIAS for his efforts to facilitate the process, hold the vehicle, and to have everything in order to make it quick and easy. LOVE MY NEW CAR!!!

ju
Review №2

Horrible!!!! I traded my 2020 Palisade for a 2022 this September. The sale advisor Pedro was really good but the rest of the service horrible. My car had a few issues (damage) it took forever to have those fixed and now I am 3 months into the purchase of the car and they still have not replaced a glass that is all scratched. I have spoken to the sales Manger (Willy)who promised to have the issue corrected never here from him again, Hector (couldn’t do much it wasn’t his department), the owner (Frank) said I will find out the issue and call you to fix it. Never called back and this was 1-2 weeks after I left him a message, I even went as far as speaking to the Corp which unfortunately has nothing to do with the dealer directly. No one has been able to help the only person that at one point helped sending me to a glass man was Victoria and the used car manager which may I mention had nothing to do. I purchased a brand new car, which I sat in the store from 1 pm-7pm to even take home yes and I was already done signing paper work but still had to wait all those hours to have it given to me. Now they want me to send them proof that the glass is scratched. Really it’s been 3 months, the glass shop they sent me to tried to fix it but couldn’t and now you want proof. Come on, I don’t believe I will ever by from this dealer again the customer service after the fact I’d just horrible, no respect for peoples time. Oh yes the best part I have been to the dealer multiple times and they want me to go again. Come on I have a life and work. Zero respect for their customer, zero loyalty, and zero customer service. Once again my sale advisor was good, and I haven’t bothered him much since I know it’s out of his pay grade. Hopefully they read this and realize what a shady job they have done in there customer service.

Sa
Review №3

Jorge was super helpful in helping ensure I got the best deal on the 2022 Hyundai Tucson Limited! They also were very reasonable with my trade-in value! Excited for the new adventures to come in my new car!!

M
Review №4

The service was incredible. The service representative (Eumelio) who helped me the whole time my car was in service was very serviceable and attentive. Any questions I had he was always there. Any problems my vehicle had he explained and was able to make the process and the experience very easy.

Fl
Review №5

Excellent service, I traveled 3 hours to get my new car and its worth every minute! I was attended by Antonela, she is simply the best, very attentive and always with a smile on her face.

Yo
Review №6

One of the less luxury dealer I have seen but I bought my last car in this place and the process was fine

Jo
Review №7

Id like to thanks Madelayne Quebedo for the amazing help and good services on my new car! She rock!! If you need any help ask for her.. I have had others bad experiences buying cars, but Madelayne gave me another perspective about it. 👌🏼👏🏻🌹

Vi
Review №8

Fantastic experience buying a new car while out of state and in process of moving to Florida. Victoria answered our many calls to help us find the right model and secure it. Once we arrived Alfredo blew us away with his attention to detail and even took care of all our luggage. Mario in finance completed the deal and also was an absolutely great experience. They treated us like family. Thank you all for your great service!!

Ro
Review №9

Madelayne Quevedo was awesome. Very easy purchase and support could not have been better. Thank you

Jo
Review №10

After going through some rough times after a bad Divorce in 2016; I had a decision to make between keeping my Honda Accord I just purchased or fighting for the Best Interest of my Child in the Courts, the decision was Simple: Losing my car was a bit shameful but the Reward was Priceless because I had my son with me. I promised him that I would buy another car and he didnt seem too bothered but he was sad The Eyes dont lie. Fast Forward to March 18, 2021: Hard work lead me to deciding on buying a Hyundai but due to my Credit Situation I wasnt sure if I was going to get approved. I went online and quickly was reached on my Cell by Victoria (one of their New Sales Rep./Finance MNGR.) Who offered me to swing by and try out what I could maybe take home that day. With little expectation I set course for the Dealership, was greeted by Raymond (Salesman) and quickly introduced to Victoria who told that Raymond could actually help me in finding something that fit me at their dealership based on Credit/Down Payment, Taste, Etc.What didnt Raymond do that day to EARN my Business, we connected in many levels because of his Communication Skills and his level of Sincerity & Openness that day. To my Surprise I was looking at the cheapest Vehicles just hoping to get approved for something better than my Old Infinity i35-that was damaged and well I was surprised when Raymond advised me that the one Santa Fe in Dark Navy Blue which I thought wasnt going to get approved by the Deal I was asking for, thats the one I was actually Sold. The rest of the story is History but just when I thought of not being able to get a vehicle at all, Raymond made it Happen and got me into the 2019 Hyundai Santa Fe.I highly recommend you go see Raymond from Puerto Rico at Potamkin Hyundai in Miami Lakes, if anyone can make things happen its him in my Professional Opinion. Im a Happy Customer and hoping in a year I can purchase another one.

Ka
Review №11

Excellent Customer Service Provided from Alberto Ruiz . Best sales .I’m grateful and happy with my Hyundai.

An
Review №12

We are glad to choose Potamkin Hyundai as our car dealer, they were diligent, charm, empathic, an reliable. We get a fair deal adjusted to our necessaries.This is the second time my family attend to Potamkin Hyundai as our first choice, and we will keep doing it.Thank you.

Pa
Review №13

I took my 2120 Hyundai elantra in for Service..Santiago is the Service Dept mgr. What a great gentleman, antonella is a great saleswoman..these people are all part of a great loving car dealership..all star team..😃😃

Ba
Review №14

I highly recommend this dealership! About 16 months ago I bought a Hyundai Santa Fe--absolutely loved the car and deal I got. However, my family is growing so I was in the market for a bigger SUV. After some advice from the Sales guy, I decided on the 2022 Hyundai Palisade! I am BEYOND happy with the service I received from the dealership, but more importantly the Sales Rep Ernesto Esteva-- If youre in the marker for a Hyundai, super great family car/suvs-- Go see Ernesto!

Fe
Review №15

The service department is horrible. If you don’t have a appointment they won’t help you. Doesn’t matter if your car is burning in front of them is always a no we can’t help you. If I had the option to put zero start I will put it. This morning I went to service because my car had the engine light in red it was serious and the guy told me if I had appointment I told no this happen now and his response said sorry we can’t help you. He also ask me if I both the car here I said no I bought it in another dealership and he said ok than go to the same dealership you bought your car for service. I have a open investigation with Hyundai because I think is not right. Yes, I took it to the same dealership I bought the car and the help me without saying the word “no”.

An
Review №16

Raymond was very personable and professional. He went over all of the information in great detail! I love my new 2022 Sonata.

Ka
Review №17

Go see Alberto! Hes the best they have there! He will get you the car you need without playing games, and makes you feel like family.

ja
Review №18

Antonela Sequiera is a rock star with sales and customer service. I went to Potamkin Hyundai to purchase my car by a friends recommendation and I live an hour 1/2 away. But...it was worth it to make the drive for a pleasant and easy car buying experience. I would definitely purchase there again. Thank you Nela.

Ji
Review №19

My husband and I were looking at new cars and came in to Potamkin Hyundai in Miami Lakes. Our sales person was Vicky Lindsay and I will go back to her again in the future. This was by far the best car buying experience that we have ever had. There was no pressure and we found the perfect car easily by describing what we needed. Vicky worked with Madelayne Quevedo who went over all the features in the car and explained everything to us. Lazaro in finance walked us through all of our options and helped us through the contract. We were treated like royalty and between the three of them, they answered every question completely and we left with an amazing car.It has been a month of driving our Tucson and honestly, I look for things to do so I can drive. We are very happy and have recommended them to our family as well.

Er
Review №20

I have been taking my Hyundai to Potamkin Hyundai in Miami Lakes for some time. On a recent visit I noticed after picking up my vehicle that the tires were not pumped to factory specs (after checking them myself) as shown on the drivers side door. Each tire was several pounds lower than what it should be. I also noticed that all the fluids were at the same level as when I brought the car in for service even though I paid for an oil and filter change that includes checking and filling all fluids.On my next trip to Potamkin Hyundai in Miami Lakes for an oil and filter change, a complete 27 point vehicle inspection and a large repair I told Franklin about the problem on my previous trip and he said he would personally be certain that all fluids were full to the level they are supposed to be and would make sure my tires were pumped to factory specs. Well, to my amazement the fluids were not at the level they were supposed to be and in fact the tires were also not pumped to factory specs once again. In addition, Potamkin Hyundai did not complete the large repair. I had to take the vehicle to another mechanic who completed the repair at ½ of what I paid Potamkin Hyundai. So, not only did PH not complete the repair, they also ripped me off by charging such a high price to begin with.I will NEVER return to Potamkin Hyundai again! NEVER!! NEVER!! NEVER!! This place used to be good but is now ripping customers off by charging for work not completed. Don’t take your vehicle there for service unless you too want to get ripped off!!!If I could give them 0 stars, I would.

Ve
Review №21

We just bought our Hyundai Tucson at Potamkin Hyundai and it was the best car buying experience weve ever had. Madelayne Quevedo was our salesperson and shes awesome! She treated us like family and went above and beyond to get us the car and financing that we needed. Shes amazing!

Fa
Review №22

The attention is great! we went to dealer for switch our car for another, and we left dealer with a Santa Fe SUV! The effort for all team to achieve a good deal, was amazing! we take two days on it! The comfort and technology of my new SUV is incredible! I really love it! now, Im sure it was the best decision to buy there. Thanks Carlos Vazquez! our salesman for everything!. Go and asking for him!

Jo
Review №23

After spending over two weeks looking at different dealerships, models, and getting the run-around with price gauging I get a call from Madelayne Quebedo and was very helpful thru the process of getting me a proposal, all thru text before me driving to the dealership. After Agreeing with the terms I drove to the dealer and Madelayne was great!!! she kept me informed thru the process and at the end the terms were exactly what I agree with. Thank you Madelayne!! Will definitely recommend her.

Fl
Review №24

It was my first experience buying a car, and I feel like it met my expectations.Thank you so much team.

Se
Review №25

I just did a new lease for an Elantra 2022 and I am very happy with the deal I got and the quick transaction. I will recommend this Dealer to my friends

AN
Review №26

Excellent experience from start to finish! My wife and daughter just recently purchased and leased their fourth cars here, and on behalf of all of us, would like to thank Pedro De La Cruz for his courteous, caring, and professionalism throughout the process. He was very patient and friendly where we felt like we knew him for years and was part of the family. He never made us feel like a number and saved us thousands of dollars through dealer discounts and incentives. Never had a more pleasant experience from any car salesman as I did from Pedro. Would definitely recommend anyone to him, no doubt. Also would like to give a shout out to the beautiful tanned skin young saleslady who sits directly in front of him who I had a very pleasant conversation with while waiting for my wife and daughter to wrap up negotiations, (I think her name was Antonela). Thanks guys!

je
Review №27

Thank you so much Jorge Peña and his team. I drove away with the car that I fell in love with. ❤️

Ro
Review №28

Carlos is a great vendor, help me with all my concerns! Great job!!

Al
Review №29

Amazing place!! The salesman Francisco de la Terga is the best..

Al
Review №30

I cannot express how satisfied I am with the customer service and attention we received at Potamkin. We were assisted by Raymond Hernandez and have become customers for life. From the beginning of the process towards the end with the financier, at every stage we were given honest, courteous, and genuine advise and direction. I will be leasing and purchasing cars from this establishment again.

Is
Review №31

Excelente place to by a car, professionals peoples we filled like at home sale person Ariel González very complacent, me and my family really enjoyed the process in addition Lazaro from financial services very engaged to helps to get good deal

Di
Review №32

Everything was fantastic, the service and fast paste on taking care of the clients, as i waited to get my amazing vehicle.

Le
Review №33

Had an awesome experience buying my first car with Madelayne! She really fought to get me the best deal. Super happy with my new car!

An
Review №34

Great customer service from Ariel González, he really helped me get the best price for my Hyundai Sonata!

Ri
Review №35

Mr. PérezThe service was Excelent by Mr. Frankie. He took care of our issue efficiently and swiftly.And in a corteous and friendly mannerRicardo Blanco

Gl
Review №36

I recently got my car (Hyundai Santa Fe 2022) with a terrific deal, thanks to the incredible service from Francisco de la Terga. They are the best dealer and have the best service !!!

Ix
Review №37

Very fast service and very professional.

Ju
Review №38

I came to this dealer after visiting the Hyundai off I 75. The staff in this location were amazing, from the sales person (Carlos Ortega) to the finical agent (Luis). Carlos explained so much within 1 hr of arrival that did not happen the day before in Rick Case Hyundai (I 75). Once I was in agreement with my monthly payments, we sat with Luis which also explained a lot. Honestly I am very grateful with both staff members, and a third that helped (cant recall his name). At the end of the day I was sad to leave my old car behind but Carlos assured me I had made a wonderful choice of vehicle. I believe I did too. At the end very happy with my choice of car and dealer location. Oh cant forget the free hot dogs and drinks (which my 7 year old loved).

Ro
Review №39

This is the second time we got a car at Miami Lakes Potamkin and it will not be our last time in this car dealer. Excellent service. Thank you

Ja
Review №40

We had an excellent experience with Gian Franco. He was extremely professional and made the purchase process super easy for us to go through. He was open and willing to work with us to get us the best possible deal. Even after the purchase of the vehicle he has given us assistance with further questions. We strongly recommend him.

Lo
Review №41

If I could give no star, I would. Worst customer service. Specially if youre not financing with them. They make you wait hours for no reason. They want to run your credit even though your paying in cash. General manager extremely rude and verbally aggressive. They do business by tricking customers. I feel sorry for first time buyers!

Jo
Review №42

Very poor customer attention too many Cubans if you may go somewhere else another dealer I recommended

Ll
Review №43

Was excellent the service Representative Mrs. Rey is a great and a really profesional and marvelous taking care

Li
Review №44

Had an awesome experiencing buying my new Hyundai Venue. Driays was extremely helpful, sweet and professional. The whole process was great and a lot quicker than I expected. Looking forward to recommending Potampkin Hyundai to all my friends and family when they are in the market for a new car.

Da
Review №45

Very Nice Place Great Service GREAT SALES PEOPLE

Ha
Review №46

Excellent service,Friendly employees, andYou do not need an appointment

Vi
Review №47

Sales department at this Hyundai is AMAZING but the service department is HORRENDOUS. This is the second time I have not been able to service my car. The first time, I went as an emergency, car was shaking and I did not feel comfortable driving it so I went to the dealer and they told me I could leave the car but it might be there for 1-2 weeks ‘no one can say’ and was told I could not be given a rental car because they did not know what was wrong with my current car.... if I bought a car, it’s because I need to get from point A to point B and if it is Hyundai’s fault my car is not functioning properly, they need to supply me with a mode of transportation in the mean time.Fast forward recently, I buy a car less than 3 months ago and it is jumping. I call to service and they tell me they don’t have until February (which I was okay with and I needed a weekend anyway) and ONLY Mon-Fri from 7am-12pm or that I can leave it on Friday and ‘maybe’ someone will look at it Saturday. Asked for a rental, because once again, it is a manufacturer issue, not my issue. And they say they cannot give one to me until someone looks at my carI find it very difficult to understand how you can sell a car to a customer, have the car malfunction and not provide the customer a mode of transportation when you are at fault. I’m not sure if Hyundai believes people purchase cars to keep in their garage for decoration but some customers have to get to and from work. If I didn’t need a car, I’d Uber everywhere, however, that is not the case.I was trying to make this appointment out of convenience but even if the other locations are further, call them. Potamkin Hyundai is not worth your headache

ar
Review №48

A few days ago I bought a car in Potamkin. I want to express my deep gratitude for the excellent discount and excellent service! And especially to thank the manager who worked with me - Carlos Vazquez. Carlos thank you for your professionalism, your help in choosing a car and for your kindness!!! Good luck to you and Potamkin!!! Большое спасибо! Muchas gracias!

Da
Review №49

Had a complete brake job done cost me $606 plus new wipers front & back another 50 bucks.Dont know if they did a good job or not but went next door to Costco and somewhere along I was braking & I was hearing this noise so well monitor it to see what happens. When youre waiting in the lobby for 2 1/2 hours the music is always always extremely loud plus a TV is going on. The service rep was nice his name is Onelio (caught him dancing salsa outside a few times) they had no complimentary water only the water that comes out of the faucet type which was very skimpy and you cant hardly get to it thank God the service rep O got us two bottles of water. They have a paid water dispenser outside, I didnt find it, also there was no complimentary car Wash their car Wash has been broken for over 9 months that was the last time I was there they said the same thing.

sa
Review №50

MADELAYNE QUEVEDO IS THE BEST SALES WOMAN EVER !!!! She never dropped the ball and informed me well of everything! I got two cars from her in less than two months!!

Lo
Review №51

The best place for work and for buying a car , fun environment and the most charming employees of all south Florida, ask for Lorenzo Gutierrez and you going to experience an AMAZING TIME buying a car .Tell about us to every single person you love and you wont regret it.

7t
Review №52

These guys were amazing! I have been driving Hyundai and Genesis vehicles for 8 years and would not spend my hard earned money anywhere else. The cars and service speak for themselves. My sales rep Madelayne took excellent care of me and was very knowledgeable of the car. They all made me feel right at home from the start and got me the best price possible. I highly recommend these guys to anyone looking to purchase a Hyundai or Genesis.

Sh
Review №53

Rude and dishonest. Sales people lie and make false promises.The service section is plain terrible. Everything takes forever and they are so unhelpful. When you call and speak to service they tell you one thing but when you get there they tell you a different story.Service charged me to fix my car and it came back sounding worse I was not able to drive it again.Regarding sales. They lie so much I had a lady lie in text to me about service hours in order to try and get me in the door.

Ju
Review №54

Ernesto Esteva was very professional and accommodating.

Ad
Review №55

My sales person was Ariel Gonzalez, the best experience and quickest service. I got my first car from Potamkin Hyundai, a 2019 Santa Fe. Ariel promised me from the first moment that I was going to leave that day with the car and the price I was looking for. I recommend that everyone go to POTAMKIN HYUNDAI & ask for ARIEL, without doubt HE IS THE BEST.

Li
Review №56

Amazing experience at this dealer every single time. From service to sales, they are the best. Franklin always services our families cars, he is the best!!! And in sales Leo is hands down amazing. My mom was able to get killer deal with him, and she wasn’t even thinking of changing her car. As a matter of fact, she was about to pay off her car, and Leo did a great job upgrading her. Best dealer don’t doubt to visit them for any of your needs!

Zu
Review №57

Lou was so helpful in getting my new vehicle. He was knowledgeable about the cars and very hospitable. The staff here know what they’re doing!

Ch
Review №58

Very good service and amazing representative Carlos. The maintenance service was both good and quick. The two cars my husband and I have are from Hyundai, and we bought them with the help of Pedro; overall amazing service

Ma
Review №59

Will always come back to this dealer. Weve been customers since 2014

Ce
Review №60

Best dealer, best costumer service and best prices. My compliments to Ariel!

Ce
Review №61

Big shout out to the team at Potamkin Hyundai, especially Madelayne Quevedo! Madelayne made me and my girlfriend feel taken care of and truly made the impossible happen for us. We left the dealership in exactly the car we wanted for a MORE than fair price thanks to her and the rest of the team there. Would highly recommend dealing with her!

JT
Review №62

Had the best experience with Madelayne she helped me so much and the entire dealership over all!! If you’re looking for a good car go here and ask for Madelayne she was absolutely wonderful!

Em
Review №63

Terrible dealership. The finance department has ran my credit report 4 times. My credit keeps dropping. I’ve had to go to the dealership twice to pay my bill and resign a contract because they keep messing up. Everytime I mentioned my credit being ran they brush it off like it’s no big deal. Once my 3 year lease is over I will definitely not be returning to these people. They don’t care for their customers. They just want to get rid of cars. Do yourself a favor and stay away from this place.

Ho
Review №64

Súper attentive professional efficient staff . Traded in my 18 day old lease for a Santa Fe could not be happier you want a great Hyundai stop in a really amaizing team atmosphere and hamburger and hot dogs . Stop in at end of month foe best deals !!!

Li
Review №65

Anotela was amazing! Definitely made my first time buying a 10/10 experience. She had so much patience and answered all my questions. Loved her!

Cl
Review №66

I would like to take the time to thank Leo Sufran at Potamkin Hyundai for the wonderful service he gave my husband and me. From the time he welcomed us we felt we were talking to a friend. He never pressured us and listened to our needs. He was so knowledgeable about all the different features we were interested in each car and explained the technology involved. He was extremely patient with us. This is very important since buying a vehicle is such an important purchase. The whole experience from the time Leo welcomed us to the time we dealt with the finance manager Omar. Omar was also a straightforward and great person with whom to deal. I have bought a lot of cars and this is the FIRST time that I have had such a positive experience. Please give Leo a big raise!!! Seriously, he deserves it. You need to have more salespeople like Leo to convert the stressful experience of buying a car and turn it into a delight like the one we experienced. As a side note, I would like to mention that we quickly visited the dealership the previous day and saw another salesperson. Oh my goodness, a totally different demeanor! I’m so glad we didn’t end up negotiating with him. Leo Sufran will take the sufferin’ out of buying a vehicle.

Ja
Review №67

Had the best experience with Antonela! She is an exceptional sales person with lots of patience. She took her time explaining everything in detail. It took me two days to get the car I wanted, Antonela went out of her way on her day off to pick up the car I wanted. My experience was great and the staff was friendly! I would recommend Antonela to anyone who is interested in buying a new car. I’m so happy with my new car! Thank you Antonela and the staff at Potamkin Hyundai!

Da
Review №68

My family and I have had the worst experience at the Potamkin Hyundai in Miami Lake. The sales associate was nice and kind. However, despite us having the car and the money ready for the purchase, they made us wait for almost 5 hr for not reason. The general manager was very rude and the financial guy never helped us. The cashier took almost 40min to count the money. We were very disappointed and will never go there again

ad
Review №69

If i could give more stars, i would. our salesperson, Yosvani Luis was such a great and helpful salesperson. helped my mom and i get cars for each of us. i absolutely love my car and my mom loves her as well. thank you Yosvani!

Ei
Review №70

If I could give 6 stars I would, MADELAYNE ! thank you for taking care of me and being so nice ! Also, thank u AJ for trying to give me the best deal on my car. Im so happy to be a part of Hyundai :)

ma
Review №71

Excellent customer service. This is the 2nd car I purchase at this dealer. The salesperson Alfredo and finance, Carlos were great!

Ro
Review №72

I spoke with sales over the phone and we came up with a set price on paper. I emphasized how I did not want any changes or add-ons and we also discussed and agreed on the method of payment beforehand. However once I began talking to the finance manager, not only was he very rude, but I feel multiple parts of our previous agreement were changed. Also, over the phone I was told that the new car had 9 miles on it (I insisted on not having one that was used for test driving), the paperwork then said 14 miles when I went to sign. THEN when I finally get ready to leave, the car had 20 miles on it. Their reasoning was that car had to be taken to get gas...even though there is a gas station right down the street. In my opinion, they do not keep their word and will argue with you on every detail of the sale. They clearly do not care about their customers and I will NOT be referring anyone or buying a car from them again. If you want to battle and be treated badly, I think Potamkin is the place for you!

ir
Review №73

There is a 6 stars ? Because they deserve mora than 5 stars ....Frank best sales person i ever meet in a dealer industry ....spend just about two hours in the dealer ....everything were made as promessed no hard time no back and forward ....once again BEST EXPERIENCE IN DEALERS IN MY LIFE!!!

Er
Review №74

They are the best I took my Girlfriend to get her first car m, an not only did we get an amazing deal but Madelaybe our car sales woman was truly Wonderful. She made buying a car a great experience she went above and beyond to give us everything we could want, not only that but she delivered the car her self. Top notch service i will send everyone I know to this dealer to work with her. Buying a car is never a easy thing but she truly made it a great experience......Thank you Madelaybe your a rockstar

Ya
Review №75

I recently purchased a brand new vehicle & I couldn’t be happier. Leo & Alexandra made the sales process very smooth & easy alongside with finance manager Alex. Very kind & professional. Phenomenal customer service.

Ma
Review №76

My experience at this dealer was nothing but amazing, especially with Rodney. Incredible person with such a humble personality. From the moment I got there, what I asked for he made it happen. The process was smooth and fast. Leasing a car with you guys was a great choice I made. Thanks a ton to Potamkin Hyundai and special thanks to Rodney for making it all happen.

Ma
Review №77

We bought the new Santa Fe and we got an excellent service by Madeleine and Gian ! I’d like to say very very thank you 😊

JR
Review №78

Very nice visit due mainly to the no hassle, no sales pressure provided by Antonella. Very efficient, knowledgeable, and helpful.

Wi
Review №79

It was a good experience, the paperwork was very fast thanks to Aj Johnson Sales & Leasing Consultant who was very helpful and answered all my questions with great knowledge. the process of my lease was quite smooth thanks to him.

Co
Review №80

I just bought a Santa Fe 2021, I am very happy with the service and the way we concluded the deal, many thanks to the seller Madeilene, a very helpful and friendly person, she fought for us and got the deal we were looking for! Also many thanks to the manager Gian Franco who gave us all the support !!!

ye
Review №81

I will never return to this dealer again, worse customer service ever, find another dealer.

SA
Review №82

Recently Ive got the Hyunda sonata good excellent customer service. Congrats

Ma
Review №83

Great service , my sales consultant was daryelis she was very friendly and went all the way and help me to get the best deal, and offered herself to help me in whenever questions I got after sale. I definitely will recommend this dealer to my friends and refer her to my friends and family.

Ta
Review №84

My experience at Potamkin Hyundai was awesome!!! My sales rep Carlos Vasquez was incredible and I am super happy with my new vehicle!!! Highly recommend them.

Ca
Review №85

Best than anything, this place has the best people in the world... Carlos one of the sales representatives is amazing, always treated me with respect, and honesty, so much that gave the confidence of getting my brand new car... also Omar in finances is extremely professional and helpful, he would be honest with you, and will tell you how thing are... best place to get your car, they know what they ate doing.

Jo
Review №86

Super slow and staff all on phones

Br
Review №87

Horrible horrible horrible. Took my car there bc it wouldn’t start. Waited two weeks for it to be repaired and paid almost $800 just for it to break down a block away with the same issue I brought it in for!

Da
Review №88

I got a very good deal, those guys are the best. Ask for Yosvany, he gave me a great deal on a Genesis G70.

Re
Review №89

I was early morning with an appointment for urgent recall by hyundai about ABS. but they dont have the piece. I understand about piece availability but the dealer have to call clients with an appointment to avoid wasting time and gas.

Yo
Review №90

Horrible customer service, exorbitant prices, very bad business in general. Dont do it! Go somewhere else...

yo
Review №91

Helped me very quickly and effectively for my leased Hyundai Tucson 2021.

Ta
Review №92

So incredibly Happy with my entire experience at Potamkin Hyundai!!! My sales rep Carlos Vasquez was Awesome!!! Highly recommend them!!! Love my new car!!! Thank you from the bottom of my heart!!!

Ha
Review №93

Had my car towed to this dealer location, After two days and no work done on the car, I advised them I would tow it and take it somewhere else then they change their story, Because they wanted to charge me The diagnostic fee $175.... this before any work was even done on the car just to check it out Service associate Rei was Very dishonest, call to complain and the server manager Willey never called back very bad customer service or no customer service, I love Hyundai and Kia and always had great service at other dealerships. Don’t go there Hyundai Miami Lakes its very bad don’t waste your time or money go somewhere else...

Jo
Review №94

Place is good and on time, service advisor will call you when service is completed that was important to me.

Lo
Review №95

My car had to be towed for service. I chose to have it sent to my dealership. Id come into the service department only once before just to get some air in my tires. The gentleman who helped me, Franklin A. was very nice and quick even though he seemed to be the only one helping anyone that day. He made sure my tires were checked for any possible punctures, fortunately all I needed was some air. He gave me his card and because of this I was able to contact him directly once Hyundai road side had a tow truck on their way to pick up my car. Franklin explained that I wouldnt have to come in. He asked that I just give the tow truck driver my details and have them drop off the car. I wrote Franklin a note with all the details of my issues with the car and had the tow driver pass it on. Franklin called/texted me letting me know the car had arrived, what the problem was and when it was done. It was less than 48 hours before I had my car back. I was very happy with the speed of the service and Franklin was a joy to work with. Thank you Hyundai!

Al
Review №96

I’ve personally bought two cars from Potamkin Hyuandi and serviced my cars here . Good dealership .👍Thanks guys !

ca
Review №97

MADELINE QUEVEDO tried to trick us selling a caligraphy ... But in reality she was selling us a limited. She made the numbers on a caligraphy and made us signed different papers for a limited. Completely dishonest customer service by this lady. She lied on everything. She even made me pay a deposit.... *AVOID THAT LADY*. SHE WILL TRY TO TRICK YOU. ... Dont buy the smile

Vi
Review №98

I always return here for my cars service because of the friendly service and overall knowledge the employees have.

Jo
Review №99

Very happy with my new Santa Fe ! Overall GREAT experience at Potamkin Hyundai with their friendly staff. Gian Molina was awesome ! Very straight forward knowledgeable and extremely helpful with my purchase. NO pressure or BS tactics ! I will definitely be back for my wifes car soon.Thanks again Gian Franco Molina !Joe S.

Yu
Review №100

Very happy with my purchase. 2nd time buying a car in this dealership. Friendly staff, transparent price. I highly recommend you to check them and ask for Carlos Ortega, my salesperson. He is very knowledgeable and can guide you through the process.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:6200 NW 167th St, Miami Lakes, FL 33014, United States
  • Site:https://www.potamkinhyundai.com/
  • Phone:+1 855-996-2913
Categories
  • Auto parts store
  • Hyundai dealer
  • Auto repair shop
  • Brake shop
  • Car dealer
  • Car service
  • Motor vehicle dealer
  • Oil change service
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:11AM–7PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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