Minerva was so kind and helpful and all the questions I had she would answer them and explain them good I would totally recommend her !

Great place, Minerva & Ana hooked me up with a good deal trading in a camera. Super friendly, will definitely come back!

Very cool place. Minerva was such a big help. She was very nice and professional. I would highly recommend this pawn shop. Great service awesome employees. ☺️

Went here when I was in a bind on a bill. Minerva helped me. She was super friendly and up front and clear about the whole process. The store was extra clean. Definitely coming back here again.

Was in a jam, and they helped me out! Great and friendly staff! And they have all kinds of great things that you can purchase! Will definitely use them again!

They have great customer service, all my questions were asked with a lot of respect and knowledge miners as very helpful showing me the gold and though I did not purchase anything her patience was more than apritiated thank you girls all and Minerva for taking the time to help me ❤️❤️

Great customer service Alexis & Minerva were really helpful & professional.

Minerva was great. Over the top helpful. I would recommend this place. Took away a lot of stress out of a stressful situation

The only 2 times I ever came the ladys working at the desk look miserable and like they dont care about your service reason why Im not coming back.

Alma school pawn Minerva and alexis really helped me out thanks ladies!

Service was great! Ana did amazing helping me and making sure my needs were known and she was so nice and sweet and patient with me. Thank you so much Ana !!! I appreciate all your help and great service.. youre definitely a great asset to your team.. all of us customers always need help from people like you

Would highly recommend this place to get good deals on items. And getting a title loan is a fast easy process have done multiple of them. Especially like to thank Ana she is always helpful and very knowledgeable and does best to help you out.

Minerva is grate at Communication and has grate Customer service...i loved my visit...

Nirvana was amazing and very helpful this is the best pawnshop in all Mesa !

TY Nirvana’s costumer service is amazing very helpful and compassionate

I could have waited until my local pawnshop opened but im glad I didn’t always pass by this shop & avoid it due to staying loyal to my local today i just needed to get a quick buck before i went to work Minerva gladly moved quickly to get me out of there and to my surprise i got $$ than my local pawn! I will be coming back if service continues to be as it was today

Minerva was very helpful

Great customer service nirvana was super helpful. The store is super clean.

Minerva & nirvana was the best they both need raises seriously ✍🏻 The best customer service i ever had in my life GREAT JOB 👏 😊🤩

Went to Alma school pawn today and Minerva helped me and they did a wonderful job and gave me exactly what I asked I would definitely recommend this place

Great customer service! Minerva & Nirvana were very welcoming and helped out a lot. Place looked very well kept and products looked impeccable and up to date with industry standards. Definitely will be returning with future business.

Ana was very helpful and nice. I really appreciated the good customer service and I will come back!!!

This store steals your private personal information. They record your license number if you use a card which can be used to look up your address, police records and a number of other things. Its private information.The first time I went here I told them thats not ok to write down because its sensitive private information. Finally they called a manager or owner and after talking to the person on the phone they processed my payment without putting me at risk and storing my personal private information. I went again today and a lady named Judith was there and I tried to make a purchase and again they tried to take my personal information. I told them we went through this last time and she said she didnt care who they called last time or what they said she was getting my private personal information. A signature proves I was there. I wont shop here again and they have a whole pile of information from people putting them at risk for ID theft.

Wonderful girls Ana helped me pick out the perfect ring for my engagement thank you so much i will be coming back soon

Nice helpful and funny staff. Great job Ana

Hands down best customer service around ! Ana is wonderful so kind and helpful. She answered all my questions, and was so patient.

Great prices thank you ana customer service was good and nice

Store looks a little dead but theres always a great find in this store thank you Ana for your help and for the discount on my new silver bracelet i love it!!!!!

Thnk you minerva for ur help

Minerva and Karla were friendly and easy to work with. Only criticism would be that I had a platinum ring, but they weren’t familiar enough with platinum to feel comfortable taking it. Other than that, I can highly recommend them.

Their selection on blurays is super good perfect place to come and look for newer dvds nd blurays minerva and ana where really nice in helping me open all the dvds to make sure they worked for me becuause of their no return policy

Nirvana was very helpful and nice I came in just to look but found great deals thanks!!

Minewa and nirvana were awesome. Judith did a amazing job hiring these girls :) I recommend to ask for them!

Minerva n Karla gave the absolute best price on an Asus gaming laptop that used normally goes for $800+ for less than half that. Honestly Im blessed to find this pawn store, just on the luck of Google bringing me a search for the best place to sell a used laptop.

Great customer service!!! Nirvana was so helpful and nice

Horrible pawn shop. They are a joke. I brought in beautiful jewelry, they told me they only pay top dollar for boring old round shape diamonds. When people actually are seeking the unique like princess, marquis, emerald cut diamonds. But what can you expect when you leave two young ignorant employees to run the business.

Thank you ana and Minerva for doing a great job. Great customer service

Make sure to let customers know that they have to pay with cash only upon pick up of the pawned item such an inconvenience as i wasted my gas and cant pick it up til Monday now 😑.

Great customer service from Minerva and Ana. Fast and courteous. Will highly recommend.

Went in and was immediately greeted by Minerva and Nirvana nice and helpful ladies. Would recommend they have a little of everything

I love coming here. This is my favourite pawn shop. All of the employees are so nice and helpful!!! The jewelry and layaway plans are great. I cant count the movies Ive bought over the years. Great prices. Im always happy when I leave.

Excellent service. Very nice folks. Eric was very helpful. Offered a fair price for my pawn. The store has many quality items for sale.

I went to pawn some things. The process was quick , staff was friendly and very helpful. Although I feel I was low balled on the amount they gave me , I am essentially satisfied with my experience

Minerva and Karla made the process fast and easy. They were very nice and made me feel comfortable pawning which us something i have never done before.

Minerva was very helpful and nice. Her coworker Nirvana was was nice too.they have pretty good thing and at great prices

Great customer service nirvana was very patience with me n answer all my question i will befinitely be come back

Their tools are always good to buy ana and minerva were a great help thanks

Big thanks to Anahi and Jesus for getting me out of a pickle by giving me the best cash offer i could get. Every other pawn shop will low ball you and not give a hoot. But these guys are straight real cool peeps and do care about the customer and will not screw you over in trying to make a quick buck off you. Thanks Guys for bring great people. Top notch customer service guarantee.

Amazing place! My first time there was the other day and I can tell you they have all my future business. Clean and organized. And the manager Judith is amazing. She was very friendly and quick. Ive never had a better experience at any other pawn shop. I was actually having a bad day that day and going there changed that for me. I highly recommend alma school pawn

I love the deals they have here. The employees are very respectful and honest. They help with what i need. Today i went in and Judith was very helpful with what I needed and answered all my concerns about their items i had questions. I love shopping here.

Been coming to this pawnshop for years! Nd seeing the customer service be spot on every single time i come in this very clean place. Thank you to the ladies today minerva and ana for taking the time to answer lots of my crazy questions! Will continue to be a customer of this pawnshop for many more years i recomend

Minerva was fantastic and very helpful

Just went in today to get a pawn on my Google home® and Eric was of great help. He gave me a great price and definitely has great customer service skills. If looking to pawn an item..I would Highly recommend this location!

I been coming to this shop for almost a year. Great customer service. Always so friendly, I will totally recommend it. They are will to help you out. Go check it out. Big shout out to Nirvana, thank you for being nice and understanding. She’s always to hear you out.

As I rushed to get to the pawn shop after work to see if I can pawn my gold chain to get some money to hold me over until I receive my upcoming check, Judith and Ana were very kind and let my boyfriend and I in the store just 2 minutes before closing. They were very friendly and provided fast and efficient service. This was my first time pawning jewelry and they were very helpful, I will definitely be coming again in the future if needed.

After reading others reviews, I had high hopes for Alma School Pawn. We visited today, and while they probably gave us low-fair value for our items, the customer service was lousy. Rather than the friendly, helpful service mentioned in the majority of other (real?) reviews, the two young ladies working there hardly spoke to us, never smiled or said please or even thank you at the end of our transaction. They spoke to each other in Spanish much of the time. To those of us who dont speak Spanish, and who happen to be your customers, this is as rude as if you whispered to each other in front of us. One of these charming ladies said to me, Hey, will you move? so that another customer could step in front of us. Hey, will you move?! A refresher on customer service is in order here.We will likely not take our business here in the future.

I was so stranded when I had an emergency ticket from a last year toll and I needed to handle that ASAP and when I visited Alma School Piwn, Judith was not only kind but welcoming and had such a good heart, I managed to settle my ticket on time and because of this store, no police officer can pull me over about a suspended license or an unusual stop, when I returned to the store, Judith even played with my son and you walk in this store with smiles you leave with smiles, I fully recommend if you ever need anything, this is one of my best Pawn Shop Experience ever. Thanks Guys, keep up the good work.

The employees here are friendly. Great prices and loans. Service was great and I felt welcomed here.Eric is a cordial employee and offered great assistance. Would definitely refer this place to others.

This shop helped me out when I was in a pinch and did everything they could to accommodate me and make things easy. Very understanding people and great customer service!

Minerva and Nirvana have great customer service. They are nice and helpful.

I am very happy with my purchase thanks minerva and nirvana for their help and their customer service is excellent 🤗🤗🤗

Wonderful service fair price. They wont screw you, Eric very friendly. Feel comfortable using them if you want to buy or sell items

Great store! Eric is great and gives fair prices. My husband and I came here to sell some stuff and got exactly what we wanted. Definitely recommend coming here.

Minerva was very helpful.

The ladies here were great. After dealing with nothing but rudeness at a few other local places it was refreshing to finally be treated like a human. Most places are quick to judge simply based on how you look, and assume/treat you like you arent intelligent. The service here was awesome. The supervisor was very polite and helpful. She definitely went above her mandatory duties to help me out in demoing my equipment for a quick loan. The ladies were very friendly and very patient. I was comfortable here knowing that they treat their consumers right. I will be back to do more business with them in the future. Thanks!

Nirvana and karla were very helpful and gave me a great price on a tool I needed will be comimg back

Shop has some really great deals. I went in looking for a tablet and actually Janine helped me a better deal on a desk top computer for my home office. Janine mentioned their month end red dot sale and I will be going back in to see what great deals I can find.

Eric helped us with a pawn and was amazing! He gave a fair price and got us through the process very quickly. Thank you so much Eric we will definitely be back for any of our future pawn needs!

The great pawn shop i have gone to great customer service Nirvana is always helpful

Anna and Nirvana have been super nice and professional every time Ive gone in to pawn or sell, even though I was skeptical and not exactly the easiest customer to deal with both times I went there. I can say with full confidence that they give the best prices on gold and jewelry out of anybody in the East valley (trust me, I checked). They are honest, and I will be going back next time I need to pawn or sell anything.

Great customer service by the young pretty lady that helped me today. She really helped me out and explained everything. That customer service will make me come back and recommend Alma School Pawn to all my friends. Thank you

Highly recommend Judith was very helpful and got us the money we needed in a timely manner

Minerva and Nirvana where very helpful and gave me a great price definitely recommend.

Gave this pawn shop a call early at 9am when they say they would open and was greeted by a gentleman named Eric. He later told me he would like to take a look at the item I was selling, so I went to the pawn store and let him take a look. We further discussed price and he was more than helpful showing me what my item was selling for and what he was willing to give me. Of course he gave me an offer I couldnt refuse. Walked out a richer man. Thanks to Eric @almaschoolpawn.

Awesome customer service! Karla is very nice highly recommended!

Quick fast and accurate... 5 star rating 😎

Customer service is on point the girls are friendly thank you nirvana for being helpful

Christian and Eric were really helpful. On a Friday night, just a few minutes before closing me and my two sons stopped by the shop to get a video game for the weekend. The door was locked and they noticed my kids were with me. They gave us a few minutes to get a good game in fact it was a game that Christian had recommended and we really appreciate it.THANK ALOT YOU GUYS

This is a wonderful pawn shop and very helpful staff. Eric helped me out tremendously when I needed help. I would recommend buying or selling here to anyone. ILL DEFINITELY BE BACK.

This place has the best prices on gold compared to other pawnshops i visited today Ana assisted me in the sale of my rings and also tested my other jewelry i had doubts on. this pawnshop ROCKSSS!!!

I had high hopes for the pawn shop, and I was not disappointed whatsoever they gave very reasonable prices for the items I brought in, the customer service was excellent. I would strongly recommend Minerva and Nirvana they were very clear on everything and they were very kind.

Came in here to look at gold for the holidays. Eric was very helpful and I ended up putting a nice chain on layaway. He also took a look at a necklace I had brought in. Thank you great store!

Good place to go. I came in and got what a felt was a decent fair price from annahi. Customer service was nice:) would go again.

Great expietence here! Professional, friendly, and very helpful. Eric is thorough, personable and prices are fair. Very inviting atmosphere! I will certainly be back for any and all of my pawn needs.

If youre looking to pawn or sell something, and the two sedentary women are working... do yourself a favor and just turn around and leave. If you want to be lied to, be subjected to attempts of manipulation, and be treated with hostility the moment you walk through the door, youll want to call ahead and make sure theyre there.Its difficult to have any faith in a business that would make the decisions to hire either one, let alone both.Therefore, my recommendation; avoid the place completely... There are plenty of other pawn shops around where youll be guaranteed to get treated like a valued customer. Any one of them will be better than this place.

Good service Anna was really nice

I would personally recommend the alma school pawn shop, it was a very great place to buy a lot of things for such a low price, I would recommend asking for Minerva or Nirvana due to their wonderful customer service they helped me find the things I wanted for a surprisingly low prices.

Christian did an amazing job and is a good. He hasamazing customer service. Come here if you want more bang for your buck. Will comeback

Very helpful staff. Eric was super friendly and helpful. Gave us good prices on everything. Would highly recommend

JUDITH has been amazing helping me with my needs. She went above and beyond to help me! She was extremely friendly and helpful!! I am very, very satisfied with her help!!

Went in to pawn off my Samsung Galaxy S5. Got a reasonable price and the customer service I received from Judith was wonderful! Definitely recommending this company to my friends and family! 👍👍👍

Great place. Sold them some headphones and a sound bar and got really good prices for them. Its nice and clean inside as well, and theyre a great bunch.

My husband and I came in to check out prices for our jewelry and let me tell you out of all the other ones we have been to Nirvana was the most helpful she greeted us right away and was the nicest unfortunately we were still looking for a little bit more to get us out of a problem but definitely will be back for this kind of customer service!

Minerva just hooked up with a Tag Heuer Calibre 5 watch, MSRP $2700 for... Get this.... $400... ON LAYAWAY! Uuhhhh!!!!

Went in today selling my car audio system and was helped by christian! Extremely nice and very helpful. Gave me a good price on a good product.

I was helped by Judith she was very kind in polite she gave me a good offer on my headphones. Thanks Judith for your customer service.

Simply not fair.

Ive been coming here for years! i like how i can always get a good deal on their items. If you ever need a good deal on anything or just need a loan, make sure you go in and see Janine. Best Service!

Came to see what my jewelry was valued at, was greeted by eric. he was very knowledgeable and explained to me the process. I decided not to sell just yet as I wanted to see what my husband thought.

The customer service was out standing, went in about jewelery and they where very understanding.. would recommend to anyone in Tempe/Mesa area!