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Valley Express Auto Repair
629 W Broadway Rd, Mesa, AZ 85210, United States
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Valley Express Auto Repair

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ma
Review №1

Great work and honest mechanics are hard to come by. I was blown away that I found that here. Thank you so much for your hard work and passion for fixing vehicles.

Ja
Review №2

Left my vehicle 2011 Jaguar XF on Monday August 30th . They didnt get the opportunity to diagnose my vehicle. So I was told it would be looked at 1st thing Tuesday August 31st . I went by at Noon and my vehicle still had not been diagnosed. I was told at that time that it was the next one to be diagnosed. Its now 5:33 pm . I still havent heard anything from them. Im not upset that they havent had the time to diagnose my vehicle, but what most upsetting is that they dont even have the common courtesy to pick up the phone and give me some type of update. Very poor customer service . Im in the process of trying to purchase this vehicle but I wanted to get it checked out before I finalize my purchase and these guys are making it difficult for me. I will definitely spread the word Do Not Use Valley Auto Express

Gr
Review №3

Honest, reliable, and fast. These guys are excellent!

Ad
Review №4

Its hard to find a good mechanic these days. Its even harder to find someone whos honest and dependable, This place is both. Alex and the rest of the crew over there now have a customer for life. I cant thank you enough for getting me back on the road and not over charging me. Alex kept me updated on everything and only replaced what was absolutely necessary to replace. Once again thank you for being so honest and truly caring about your customers. In this day and age that is rare.

St
Review №5

Love the people here very nice and helpful friendly

As
Review №6

Great customer service and fair pricing

Ta
Review №7

Way better than Apache muffler. Better mannerisms. Honest and respectful with customers.

Ma
Review №8

Alex helped me with my car situation! He was very professional and answered all my questions with no wondering at the end! Alex also went out of his way to make sure my car was taking care of in a timely manner due to my own circumstances! Great job and I appreciate your service Alex! Valley express auto repair is lucky to have a such good worker that not only works hard for them, but there customers!

Pa
Review №9

Towing was completed timely and at a reasonable cost! The staff at the auto repair shop was kind and efficient! They care about the quality of work they do and charge reasonably for repairs! My car was back to me faster than I expected! This shop cares about their customers!

Di
Review №10

This was by far the best experience I have ever had regarding car repairs!! Alex was extremely honest and upfront. He went above and beyond to help me figure out what was wrong with my car. I felt like he was helping a friend and not just trying to get money out of me. I will definitely recommend this place to anyone that needs car service. A diamond in the rough!!

Da
Review №11

Very friendly. Workable down payment. High prices

md
Review №12

Very knowledgeable technicians. Extremely responsive and communicates well. Fast and efficient service. Will be bring my commercial fleet vehicles here for routine service and repairs!

Is
Review №13

These guys took care of my truck like it was their baby. Stan was very knowledgeable and understanding of the condition of my vehicle and that I just wanted to get it running, despite any other motor/suspension issues. They replaced the fuel pump which was bad, the fuel filter and checked and filled fluids for the drivetrain. Id recommend them to anyone needing an honest fixing. Great job guys! Thank you so much!

Sa
Review №14

Wow just wow Over $1200 for only repairing the back brakes that were literally maybe $300 realistically for parts. we would have been better off taking it to literally anywhere else. These people took advantage of us cuz they saw we where from out of town and they kept our car for over 2 days in the shop to fix the back brakes that anywhere else could have had done in less than a couple of hrs, we thought they where nice honest people but they fooled us and they turned out to just be wolves in sheeps clothing and they ended up f*cking us over in the end. Liars and snakes! Dont trust these people to do honest work!

Mi
Review №15

In need of an emergent tow, we called valley express towing and repair. This is my story, all 5 lug nuts were loose on one wheel and when my father in law drove my truck the wheel came off when he was coming to a stop. Since my wheels have a cover none of the lugs were lost but the truck dropped and sat on the rotor. Valley express towing saved the day with a tow since I could not get any of the lugs back on as one of the bolts was bent.Since it was Sunday afternoon 6:30 pm, all shops were closed so they towed it back to their repair shop. They were very honest and upfront about costs to repair the cracked rotor, replace bolts and lugs and labor. I picked up my truck at 12:30 Tuesday afternoon after they test drove it to make sure nothing else needed repairs.I would highly recommend Valley express towing and repair to anyone who is in need of a tow and possible repairs. They were honest, communicative, affordable, and finished the job rather quickly.They would have been done on Monday but the parts delivery delivered the wrong type of lug nuts so they could not test drive the vehicle Monday afternoon.

Je
Review №16

HAPPY BEYOND BELIEF!!!!These guys are awesome not only are they professional in the way they handle every aspect of your repair they are very very knowledgable. Hats off to George for figuring out what was wrong with my motor swap. I will be taking all my vehicles here from now on.Thank you again guys for getting me my car back.

Yv
Review №17

Our vehicle over heated on July 1,2019. We had our vehicle towed to Valley Express Auto Repair. Stan let us know the time frame and what needed to be repaired. The best case scenario and the worst. We were pleasantly surprised when we received a phone call on July 5th that our vehicle was ready for pick up. George one of the mechanics of explained to us what he found and repaired plus some other recommendations due to a warning light. We were very satisfied with the fast service. Our vehicle seems to be running well. I highly recommend them for your service needs. Thank you Stan and George for working so fast even though you didn’t even know we were from out of state.

Ma
Review №18

GREAT shop and great staff!! Enjoyed doing business with them!! Good service and fair prices!!

WI
Review №19

They went out of there way to help me get my car repairs complete did a great job and best customer service I have ever had!

Ch
Review №20

Great experience, they went above and beyond as they always do! Richard was very detailed on the issue and solution. Thanks for the quality service, I’ll be back!

da
Review №21

My daughter had a tire blow at rush hour on the freeway and didn’t have the correct lug wrench to change it. I called for a tow and the dispatcher was so friendly and efficient. The driver was as well! Stan at the shop called around to various tire sellers looking for the same tire that blew and couldn’t locate the exact one but did find a similar one. And when I requested they just place the spare on, they did so no questions asked. No pressure either. And reasonable price considering the tow! Thanks so much to all of you for treating us so well.

KI
Review №22

They always have me in and out SUPER quick and they are always so helpful and polite! Highly recommend this place!

Ca
Review №23

Got great service,awesome personel. Very helpful,professional.

Da
Review №24

Great customer service! Amazing supporters of our Troops and Veterans! I’ve seen them bend over backwards to help Veteran families time after time. I would highly recommend them to everyone.

Ti
Review №25

I only go here to get my sons interlox device calibrated once a month but i do a lot of waiting. I can tell you one thing i have seen many happy customers leave the place . i always leave satisfied.

Ch
Review №26

Thank you guys for saving me from losing my damn mind last Friday. You guys were awesome from the phone calls to towing & the shop to the tow driver and Getting my car fixed and communication in between and picking it up. You saved me & my car.

Aa
Review №27

Always quick and excellent service. Wont take my vehicles anywhere else

Ma
Review №28

Awesome! And very quick with removing my interlock device, was able to make to work on time..

ri
Review №29

Good ppl got my interlock thru them 1day in and out my follow up done in 10 min

Ke
Review №30

Thanks guys! After Saturday night coming out of Wal-Mart and tried to start my car and the ignition switch went out in my 2011 kia.called for a tow truck and the driver he was very friendly and fast and gave us a ride home and took the car to the shop and it was repaired in a day in a half and we had to order the ignition from kia.thanks Stan at the shop for the up front service and repair.i would come back when I need my next repair 😎👍thanks guys! 🚗 k. Williams.

Wi
Review №31

Do not take your vehicle to this place, I was referred to this place by my warranty company, upon arriving to this place Dennis had a horrible attitude with horrible customer service skills, I was trying to explain what I felt was wrong with my car and he kept on and on about how good he is and that he’s been doing this for 40 years blah blah blah, horrible customer service at this place, then they outsource my car to discount tire to get the tire pressure system fixed leave my car overnight after I asked them not to and when leaving they backed into another vehicle, they lied to me and told me they don’t know what happened to my car, so then I go to the discount tire and they tell me the Mechanic backed into a truck and left didn’t stay to do a report overall this place is a joke. DONT GO HERE

Ri
Review №32

Very detailed on there work great customer service

JD
Review №33

They were quick to respond and the vehicle was repaired perfectly. Thanks again.

Ni
Review №34

Very courteous staff. Ive always left Valley Express feeling good about my experience there.

Ta
Review №35

Very unprofessional and I suggest anyone that goes here knows a thing or 2 about vehicles because if not they will try to over charge you!

Ro
Review №36

Valley Express Auto Repair on Broadway Rd Sold me a motorcycle that broke down 3 weeks after I bought it. The guy who sold me the motorcycle (Richard) would not return my calls or do anything to make it right. BEWARE of Valley Express. When I bought the Motorcycle the salesman told me the bike had been thoroughly gone over. This was obviously a lie. BEWARE- Do NOT Buy from these people or take your car in for repair because if theyll rip you off on a sale theyll most likely rip you off on a repair.

Ch
Review №37

Richard and his staff are amazing. Towing and auto repair under one roof is very convenient.

ma
Review №38

Great staff, friendly and very professional.

an
Review №39

Wonderful service, timely, and friendly. Great work!

Ra
Review №40

Great staff! Clean and very fast service

Ty
Review №41

Took my car to Vince for repairs. Service was great, timely, and professional. They even towed my car in for free!! I have never heard of that anywhere (saved me over $100).

Gr
Review №42

Watch Netflix and Amazon while you wait. Great mechanics!

Je
Review №43

Dennis and his staff did an amazing job on my vehicle they were straight up with me and very reasonably priced, they are my official mechanics thanks guys & gals

Ro
Review №44

Fast service straight forward friendly people and know there stuff

Ke
Review №45

Excellent towing and repair for my 04 F250

Je
Review №46

Fast, friendly, and very helpful.

Ju
Review №47

These guys helped me a while ago. The towing and repair came to less than $400, and they had me back on the road the next day.

El
Review №48

No good

An
Review №49

Loved the service from Valley Express!!

Pa
Review №50

Quality

Information
28 Photos
50 Comments
4.6 Rating
  • Address:629 W Broadway Rd, Mesa, AZ 85210, United States
  • Site:http://valleyexpressautorepair.com/
  • Phone:+1 480-969-5559
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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