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The Home Depot
853 N Dobson Rd, Mesa, AZ 85201, United States
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The Home Depot
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Ki
Review №1

Had an AMAZING EXPERIENCE renting a moving truck through Home Depot, and what a great experience. The first moving truck that had electric windows, a rear camera for backing up, and was ultimately cheaper than U-Haul! I plan on using them again in a couple weeks! A+! (P.S. the gas tank that you need to fill up before you take it back is on the drivers side, INSIDE the door!)

Le
Review №2

Me in and husband where in fan department the man was very helpful,very knowledgeable. He knows his stuff. Sorry I did not get his name. My husband talk a lady in title department she was very helpful. The store is very nice first time. It was very clean. Thank you

Vi
Review №3

Hard to find someone to help me when I go there. I am lost and it would be nice to get help right away. Maybe its hard to get employees now so maybe they can improve

PE
Review №4

Home Depot is different since it first began in the east. I was more than satisfied with any location frequented. Today I dont feel there is much consistency with some locations superior to others. In both availability, layout and especially quality of personnel. At some locations I am invisaible.It used to be similar to being a student.

Al
Review №5

Dont order anything for in-store pickup. The website doesnt have an accurate stock of whats in the store. I ordered a weller soldering iron and now I have to wait 3-4 business days to get my money back. They cant edit the order for a similar item. Waste of time.

Ju
Review №6

The store is very clean. I walked in to buy a drill bit and a pair of gloves and the store is laid out in a way where I could easily,for me, find everything I needed.The sell staff was very courteous the only thing is if you go to shop there be sure to be ready for self checkout because theres only one terminal open for regular checkout. So if youre not interested in actually scanning all the things that you buy youll have to wait in line but thats okay the line was short. All in all great Home Depot.

Es
Review №7

We were greeted by Jose very helpful to direct us to find what we were looking for.Shasha checked us out so helpful and Courteous. Very friendly!!🤗

Aw
Review №8

Always enjoy shopping here. The staff is friendly and the store is organized making it easy to find most anything you are looking for. Pricing is as expected. Large parking lot. Wide variety of products.*I didnt care for being surveyed while I was shopping one of the last time I went in. If you wanna ask me questions, do it on my way on or out. Dont bother me while I am shopping.

Ch
Review №9

I rented a hand dolly, I only picked the 4 hours period as I didnt have much to move. The guy at the desk was friendly and quick. He reminded me when I was bringing it back and volunteered to take it directly in the store. As tired as I was it was really appreciated.

bo
Review №10

No one knew what appliance deals were happening. I was told that itll ring up as a sale at the register if it is one of the appliance packages. That makes it tough to buy....Nice guys tried to help us at least, but management needs to make sure your people know whats on sale. Thats basic retail management.

Ke
Review №11

I needed some grout cleaner. I previously put in an order at two different home depots and they were not able to fulfill the order. Then I called this home Depot and a young lady there helped me out of flooring department she searched for a good 15 minutes for the product she said she couldnt find it and then immediately I got a call back saying that she found it. When I showed up it was in a different box than what it should have been in but she put so much work into finding it for me I am so grateful. Thank you again. You are amazing!

Ke
Review №12

Its a HD, it has what you need mostly. Most importantly, the people that work there are friendly and helpful. I appreciate that.

Ed
Review №13

Very busy. Long check outs. But all necessary products located.

Sc
Review №14

I mean you seriously cant beat this store when it comes to building materials. Supplies for just about anything your mind can think of building. Of course its a busy store considering the location and the franchise itself so be prepared to see a lot of customers on your visits but theyre super effective at time management and customer service. Id definitely recommend this location to anyone whos ever in the area for supplies!

Ja
Review №15

I love the Home Depot, one of my favorite stores. Very nice employees & super fabulous customer service. 👌

Ja
Review №16

The staff here is always off the top of their heads. Paint staff told me the exact bay and shelf I needed to go to in electrical for what I needed. The greater told me the isle the doors section was on without missing a beat. Theyre good people here.

Da
Review №17

Staff at this store are difficult. Their Attitude is What do you want?The manager has the same attitude and all the excuses in the world.I was able to get a piece of wood, cut to the exact dimension I needed....at another store in less than 30 seconds.These people were unable to accomplish that simple task.

kr
Review №18

I honestly cannot believe this when I say it...but, I waited 1 hour and 25 mins for someone to assist me in the lumber department. All I needed was one piece of wood cut. I went up front to ask for assistance on 2 occasions!! Lumber employees were paged each time and nothing. ONE HOUR and 25 mins....I was and am still upset beyond belief. I will never go to home depot again!!!!!

Ja
Review №19

I like the area and its shopping. Home depot always good 2 go.

Gu
Review №20

A gentleman J.R. really went over and beyond to help me find a fogger and a sanitizing gun for my business I really appreciate you sir thank you

Sa
Review №21

Great staff and accurate inventory if you search online before you go. 👍

Je
Review №22

I ordered upwards of $18000 cabinets through Home Depot from American Woodmark. My initial delivery date was supposed to be August the 2nd. There was an error found in the height of certain cabinets, and so a correction was made and the new delivery date was to be August 17th. Well this change was never submitted to the vendor and therefore never released for production. At the very end of August it was finally corrected but then again when the order was placed the wrong color combination was ordered. Production had to be delayed once again and new cabinets were to be delivered to me on October the 4th. October the 4th rolls around the cabinets are delivered and they are all the wrong color. I was faced with a decision to keep these cabinets, being the wrong color, or reorder and wait another 7 weeks for production again. The concession that home depot and store manager Brandon offered me to keep the wrong cabinets is $1000. Horrible! Supposedly he elevated this to his Manager, but know one has the decency to call and explain any decision. When asked why they would entertain eating the entire cost of the cabinets, and ordering new ones, the answer back was because we have insurance.

Da
Review №23

Was nice when they sold EGO products but now they dont

1w
Review №24

I had an awful curbside pick up experience at my 1st and only visit to this location. How it could be messed up this bad for 1 customer is unacceptable. The location I was at didnt have everything I needed in stock. The nice girl at the baseline location placed an order for me at this location. So I arrived and checked in at 2pm. Over 3hrs after my order was placed to give them time. I checked in curbside over the phone with my order number and sat there waiting for 32min before I went inside. Glad I did because not only was my online order not picked from the shelves when I ordered it, but nobody bothered doing it even after I checked in from the parking lot!!. So one girl half my size and myself went to pull 6 cabinets and 20 baseboards by ourselves. To make matters even worse 2 of the cabinets I went there for were not there. Ugh! Well the computer still thought they were. So now I am actually loading this into the truck myself. I found a kid to help me, but he obviously had no concern for if all these 12ft baseboards were gonna fall off on the road or not. I almost lost them twice on the way home. After all this , I still have to go back to my original HD to get the 2 cabinets I am still missing. Thanks for absolutely nothing 852 N Dobson Mesa AZ. You made it so much harder than you assured me it would be. Unacceptable curbside pickup.

Ch
Review №25

I like this place better than Lowes, better tools, they carry makita, my fav.

Da
Review №26

A very convenient Store to Shop, Thank You.

Ou
Review №27

Always helpful customer service. May send you to the wrong isle but can will find the items. Go here very often.

je
Review №28

Got everything I needed friendly and fast 😃 stay safe and enjoy 😜

CH
Review №29

I went early in the AM. Easy to find an associate to help.

Mi
Review №30

Home Depot is a must. The employees are extremely knowledgeable and curious. Always willing to guide you through all your home improvement projects. Thanks to all the employees who bleed orange.

Al
Review №31

Knowledgeable Staff ready to assist customers. Great experience.. Thx.

Te
Review №32

I made an online order with purchased item to be picked up at my local store. Brandi, in customer service helped me with my order. She was polite, professional, and did everything she could to make my experience a positive one. She was wonderful! I would definitely recommend others use this store.

An
Review №33

Its the home Depot everything you need under One roof what could anybody ask for other than that its a great place to shop go spend some money what the hell

He
Review №34

Best paint department in town just love their service and knowledge. Came in and was served and on my way in no time!

La
Review №35

Returned what I needed to and bought some 🧰tools+plaster for my 👷‍♀️project and was on my😁 merry way!! I wish I got her name,but, the associate who worked the return counter (I regret I didnt✍️ jot down her name), she recently relocated here with her husband/boyfriend from Colorado...yeah,she is WONDERFUL!! Home Depot, KUDOS on hiring staff such as her!! This was at like 8:50pm-ish, in case management is reading this and would like to share my feedback😉. Toodles✌️

Mi
Review №36

What is there to not like at home depot. Trained staff happy to help. Great job keep it up

gu
Review №37

The garden area was very nice lots of choices. My only problem was the cashier. Cute little lady,no help. I had a lot of plants and she offered no help or to get someone until I asked. No smiles, hellos, or any words. When help arrived she was a smaller lady then me (5ft) and older than me. A very kind man helped me get large potting soil and garden soil in the garden area and he was also there when it needed loading into my car,God bless him.!!!

Ch
Review №38

Has all the tools you need for home repair, as well as plumbing, painting, and so much more. Visit now to stock up on tooling as well as everything else you need for home improvement. Awesome place, check it out.

Da
Review №39

I had difficulty because an item was not priced correctly almost 40 minutes to get a proper manager to help me. I want to command Blake for doing such a wonderful job thank You home Depot

Br
Review №40

The Homeless Death spot is despotic for creating a home for despots to find death in the home of the Homeless Despots. 4/5

Je
Review №41

Best Home Depot in AZ. Thats saying something because many of them blow. Good customer service is important to this locations management. If u can avoid the Val Vista and Broadway store and especially the 36th and McDowell store ull be a happier person

Ma
Review №42

I was there for a drill auger. Tawn and Spencer were both the nicest and informed folks there. I usually know what I go in for. This time I was unsure, yet they were helpful every step of the way. Thanks folks for your help!!

Do
Review №43

A very nice gentleman by the name of JR was very helpful and eager to help us out while they were closing.

In
Review №44

No experience stood their while 3 employees walked by not asking if they could help me ask for a manager took her 3 min to pick up radio and ask for manager

Bi
Review №45

Nice store and jasmine was super helpful and friendly. The only reason I gave 3 stars is I am an electrician and lately getting breakers hasnt been very easy. A Huge corporation like home depot should have that stuff on hand.

Du
Review №46

Susan in the appliance department was absolutely fantastic! We needed a new washer and preferred today. She got me the washer I wanted out of clearance and saved me some money. Employees who listen, care, and look at all available options. Thats what I found at this Home Depot...

Li
Review №47

The home Depot is one of the stores I shop at often. Although, since covid the supplies are less and I have to spread myself out to other hardware stores to get what I need.

JC
Review №48

Was good today not crowded had what I went for

Os
Review №49

Always find what I need, and as a painter I get my tools and a few of my supplies to.

Da
Review №50

This is one of the good 1. Super friendly worker.

Er
Review №51

Friendly staff, and can get rather busy at this location, midday. They didnt have any portable a/c units on-site.

Az
Review №52

Love Home Depot purchased my Toro 60 volt battery mower its the Tesla of mowers !

Ho
Review №53

If I could give this store zero stars, I would. They never have anything I need in stock, basic things like outlet covers and light switches. The staff is mostly unknowledgeable, god forbid that you need any assistance. Staff is also too busy chatting amongst themselves to provide any customer service. Returns are a NIGHTMARE. GO TO ANY OTHER LOCATION.

Mi
Review №54

I got excellent service from everyone. Exceptional service from the key maker.Also enjoyed the 2% cash back, thank you Life Super App

Th
Review №55

Nearly always have what I am going after.

Mi
Review №56

I like the Riverview Home Depot. Everybody is very helpful and friendly been shopping there for 10yrs. One of the best home Depots in Mesa

Mi
Review №57

I wish their employees knew their store better

Li
Review №58

My experience at this home depot has in the past has been exceptional...I went in for kitchen cabinets n the kitchen designer was rude made the experience suck...poor rating for the day..

Ma
Review №59

Good store! Big and well-kept. They have a pretty nice Garden Center too.

Ph
Review №60

As always, very helpful staff to help find everything I need

Ha
Review №61

They said they had a product, but they couldnt find it. So was disappointed.

Cy
Review №62

They have nice plants and gardening supplies. Gotta watch out for paint on some cacti though

St
Review №63

My son and I went to pick up a tool chest that I had ordered online and weighed 420 lbs. The email that I received said that the curbside delivery closes at 6pm, but did not mention that there would be a limited amount help after this time. At 7pm there was only one person at the customer service desk, and although she was extremely nice and apologetic, it took 45 minutes for her to find anyone that could bring us the crate from the back of the store. My son and I even offered to go to the back of the store and retrieve it ourselves. This was on December 17th, one week before Christmas, and other retail outlets know that they need additional staffing during this time. From the time that we arrived to the time that we left the parking lot was 1 hour and 15 minutes. Hint: either advise customers in advance of the limited help after 6pm or schedule accordingly during the holiday season.

Ro
Review №64

Clean well stocked store. Courteous staff, in a busy place. Plenty of parking!

Ke
Review №65

Understaffed. They also did not have sufficient inventory.

M.
Review №66

Like shopping this location, but this particular review is for Nicol, who helped me at customer service. I had an issue that required assistance from the customer service desk and thought “uh oh”, not that I’ve ever had a particularly bad experience with HD, but in the back of my mind I’m thinking that this was going to be a pain. Nope, not with Nicol! She addressed my problem with understanding and courtesy, and I was out the door in a few minutes a very happy customer! She’s a pro, and I hope that HD knows it and at least says “thank you” to her every now and then!

Ja
Review №67

It was good ☺️, I got a handheld shower spray nozzle for $20 and a toilet flush handle for $6. Making home improvements is the way to go. Dont get to far behind on your house maintenance.

Sc
Review №68

Every piece of furniture I want is unavailable with no date available. Whats the point of showing furniture if you cant sell any of it??

Mi
Review №69

Well stocked. Good service

Ri
Review №70

Stop letting people solicit for money inside the store

Ti
Review №71

Terrible customer service. Instead of explaining what True Zero is on a tape measure, the employee decided to confirm the loose end on my tape measure was indeed an issue and I should replace it, proceeding to sell me another one. Never thought I would see the day when the internet is more trustworthy than the store clerk.

Ge
Review №72

Kids that work here need to learn some respect.

Sh
Review №73

Theres no handicap carts

DI
Review №74

We went to buy Boric Acid. We saw two brands on the web site but the store only had one of them & it was the cheaper one. I guess well see how this works.

Je
Review №75

Great experience as always. Super helpful. Needed something that was up on the top shelf in a crate. They got on it right away and got it down for me.

Gw
Review №76

Almost always find what I need Good store and convenient location for me.

Va
Review №77

Found some beautiful indoor plants and pots. Indoor plant selection is limited.

Sa
Review №78

If you are looking for BLINDS/SHADES go elsewhere. For 2 months we went back and forth with them, every week calling to see where things were at, no one ever knew what was going on, “we’ll call you in 48 hours”, then Radio silence, call a week later for the same run around. When someone finally came out, they scheduled without telling us, luckily we were available. He didn’t give us our measurements. They give you the constant run around. 2 months in we finally just cancelled and got our money back to take our business elsewhere. Unfortunate how much time they wasted of ours

C.
Review №79

All So Ever, Beyond Helpful. One Of The Longer Lasting Chains Of Greatness. Cleanliness Is Not An Issue Even For A Fastidious Person. The Prices Are Simplistically That...High. The Lots Are Spacious And Disabled Friendly.

El
Review №80

Its a very dependable store always find what i need but, prices keep going sky high

Ca
Review №81

I kept down grading my selection at the store. There was no help and no stock. I finally found an acceptable alternative. I am buying my other need on line, you had 0.

A
Review №82

I enjoy the convenient location and how its close to Walmart and the move theater, love Riverview Plaza.There is plenty of parking.When looking for help personnel however, I didnt see too many support people standing around. Could have been because of the time of the day I went- as it was later at night... I was able to finally find two people who gave me helpful directions on where to find what I needed. I was able to get my shopping list done and got checked out.Check out was quick and efficient. No complaints. :)

Ja
Review №83

Fantastic customer service by Corban!! I drove all over town to find the correct 18V Ryobi weed trimmer.Within 5 minutes of walking in the store Corban had the product I needed at the best price!!!!10/10 HIGHLY RECOMMENDED!! Thanks Corban!

Ki
Review №84

Got what I needed. Lots of help working, but customer helped me

Ro
Review №85

Love this place its my second home! I cant even go to work without stopping here almost everyday

Le
Review №86

Bought a real Christmas tree and had to take it down the day after Christmas it was very dead. But was very unhappy to find out it was spray painted green to make it look better. Plus paid good money for it.

da
Review №87

Best stop for repair supplies

Co
Review №88

Employees are friendly and knowledgeable. But the parking lot had garbage scattered all over. Some liquid was spilled and covered in sand.

An
Review №89

I was able to find the products I needed. The store was clean and the staff here are helpful.

Bi
Review №90

Great customer service. Many associates give great advice on procedures to install products and ways to accomplish home projects.

Ig
Review №91

Great store, youll find everything at one place. Friendly service.

Ed
Review №92

Picked up rivets... they upped my credit limit too! Thanks guys! Next time lets raise it again!!!

Ch
Review №93

Nice store and employees.

Jo
Review №94

Home Depot was Home Depot. I needed Propane. I went to 4 different employers and it took me 30 minutes to get what I needed. They all responded positively then disappeared.

Ch
Review №95

Always great!

De
Review №96

Always helpful staff, great hardware store. They need to back off on the credit card push! 3 people asked me! Annoying...wish they would get in basil plants!

St
Review №97

Made keys that didnt work 3x in a row.Went to ACE hardware, got it right the first time!

Ma
Review №98

I do not reccomend this home depot.

Be
Review №99

Great staff - classic place and a must go for all your home improvements. Just ask the staff they are very helpful.

Na
Review №100

Very helpful and friendly!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:853 N Dobson Rd, Mesa, AZ 85201, United States
  • Site:https://www.homedepot.com/l/Mesa-AZ/AZ/Mesa/85201/6862
  • Phone:+1 480-461-0251
Categories
  • Appliance store
  • Home improvement store
  • Bathroom supply store
  • Cabinet store
  • Christmas store
  • Fireplace store
  • Lighting store
  • Paint store
  • Tool store
  • Wood and laminate flooring supplier
Working hours
  • Monday:5AM–9PM
  • Tuesday:5AM–9PM
  • Wednesday:5AM–9PM
  • Thursday:5AM–9PM
  • Friday:7AM–8PM
  • Saturday:5AM–9PM
  • Sunday:5AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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