I am sure the work here is done correctly by trained and certified technicians, however it took a really long time. Service advisor estimated for an oil change, rotation, balancing and alignment it would take two hours. Not an express service, but OK. After two hours went by without updates, I asked for an update. Every 10 minutes I was getting the same update - 10 more minutes. After three hours the car was finally ready. They forgot to put back my wheel lock and drivers door was covered in grease. I expected better and faster service from Acura. Will go to a different place next time.

I bought a 2017 MDX from Acura of Memphis and had a wonderful experience. Chuck Ritchie was my sales consultant and the customer service was top notch. Chuck and the rest of the team were attentive, not pushy, and made the car buying process a pleasure. Looking forward to working with the Service Department and am very happy with my decision to purchase my vehicle at Acura of Memphis.

The absolute worst! When it comes to the technicians…you’d better off letting a shade tree mechanic fix your Acura because the Acura of Memphis doesn’t have a clue to what their doing. They don’t run test they just try stuff on your vehicle! And hope it works.

On August 17,2021 I took my 2021 Acura TLX to Acura of Memphis on Ridgeway to have it serviced (oil change, tire rotation, and anything else they recommend). Later that same day I returned to pick up my car and I paid the bill and took it home and parked it in my garage because It is not my everyday vehicle.The following Saturday I decided to hand wash my car and noticed that my rear driver rim and from driver rim had the two exact same scratches in the same spot as before I took the vehicle in for tire rotation. Upon further inspection I noticed that none of my tires had been rotated or even touched for that matter. I called Acura and was told the service manager was out and wouldn’t be back until Monday and that she would give me a call. So Monday came and my service advisor called me to inquire about the situation and I told him exactly what the situation was and that I had proof. (Pictures time stamped of my rims before this service) I was told to bring the car back that Wednesday. Only after giving a bad review did the service manager call me . That Wednesday I took the car back for the service that I had paid for and that was supposed to had been completed the week before. I have a couple of issues one being that if this was done or should I say not done I should have been refunded my money because I paid for a service that was not performed like I was lead to believe and secondly whomever signed off saying that it was done should be reprimanded. Third there is no telling how many other service’s I or YOU for that matter have paid for and has not been completed more important service i.e oil changes etc. I will NOT be purchasing another Acura once I get rid of this one. BUYER/OWNER BE AWARE!!!

Loving the style, the handling, and most of the features of my Acura. No other brand compares to it tbh. Cooper, the GM, is a problem resolver and makes some shi* happen, I gotta hand it to him .....some of the others I have encountered there......not so much. Hoping my interactions going forward stay positive and that any transactions/dealings are smooth.

Customer service is always I mean always on point, Mrs Doris Merritt have a great staff working for her. Mr Justin Cole is thorough and is very professional, thank you from a person that never dealt with dealership service, yall raise the bar thank you

Acura does not provide the same service they did three years ago. The people were rude and did not want me waiting to find out what was wrong with my car. Doubt I will be back. Very disappointed.

Super nice dealership with really easy going sales staff. No pressure. Felt very comfortable.

Excellent place to buy nice cars/vans.

They lost a cash offer deal over $1,400 dollars . The sales person didnt even wait until we left he got up and walked out before we did. We have been a Acura customer for so long maybe its time to look elsewhere.

Stay away. Placed deposit on new car to hold price only to get told it will be 5k over MSRP. Gary Davis Acura isn’t doing that! Look elsewhere.

Customer service is great...🔴Staff &&&& Management need to 😷😷MASK UP 100% of the times!!😖🔴Dont like that sticker in window after oil change doesnt say MILES on when to return but a VAGUE 15%

Great service. Customers service were outstanding . Im very pleased.

Sales associates friendly and helpful. Helped me find a perfect car at an affordable price. Process was quick and easy.

I bought a used 2014 MDX in July, I was not pleased with the service. I asked the salesman about the vehicle and he said they add a $1500 fee to make sure is up to par. I also asked if there was any rust damage to the underside since it was from Wisconsin. The manager assured us that everything was ok. I left the car at the dealership one week. I picked it up, there was very little gas in it. Within a week I had to change a windshield washer blade, within three months we had to have a ball bearing replaced and the mechanic said there was some rust underneath. Last week we had to have transmission service. I’m thinking about getting rid of it. By the way, I had it serviced at a different location.

I travel a six state sales territory my home is in Illinois but I choose to service my Acura at Acura of Memphis.Doris is terrific and very knowledgeable. I have had some rather large jobs done and they have always been on time as quoted.Job is done right with no issues.300k on my car it runs perfectly.Thank Acura of Memphis I’m looking forward to 500k!

Tried to buy a new car yesterday but the price kept going up- too many hidden fees & add ons. AND I was told that I couldnt pay for the car, had to finance for at least 3 months. I went across the street to Lexus!1 star= friendly sales staff

Service Manager Doris took care of my car paint work which was covered by Acura paint warranty. I am about to move out of the town soon and when I mentioned this to Doris, she was kind enough to expedite the paint work job and return the car to me on time.Five stars to Doris, thank you very much!Doris rocks!! :-)

Excellent customer service and Melissa was awesome helping me choose my car! Would highly recommend.

Had a bad experience with tha service porter, plus he almost ran me over twice.. if it wasnt that I was delivering a vehicle for a customer, thus possibly having to deliver more vehicles to this dealership, I would NEVER return..

Love the Acura experience and the service is exceptional. Wonderful dealership❤👍🏾

I love the used MDX that i purchased but the experience was awful. The salesman showed me and my daughter a car we saw on line that was in terrible condition and when we said no to that car he showed us a very nice one after driving it and talking for a while he gave me a price i made a counter offer and they accepted it. After a long wait he, Michael, came back and said they had done all the paperwork on wrong car and the car i wanted was a lot more. My daughter really wanted the car so we negotiated and i paid $ 1,000.00 more than i originally offered. we where there all day. The salesman had said the car had additional warranty on it it did not. Then we made a list of things they would fix at no cost to us. I made an appointment to return the car because we live in Arkansas. The first time i brought it back the interior repair man never showed up. The outside was fixed. The second time i tried to bring the car he had quit and they had new man coming. The third time my daughter took the car and one of the managers talk terrible to her said when you buy a used car that is what you get. She ask him to look at our paperwork which said they would fit the console because it would not open, the windshield wipers where hitting each other and there was a really bad scratch on the glove box. Had they not made the list and agreed to do these things i would not have expected it. When we finally got the car back the glove box scratch was gone looks really good but console still doesnt open and windshield wipers are still broken hope it doesnt rain. My daughter says she will never go back there, so i am not sure what we are going to do about the console and wipers. They told me that they have a high turn over of salesmen i can see why.

Nice people to deal with

This dealership has changed since the last time I bought a vehicle there. Do not venture here unless you want to pay the many hidden costs. The internet price is false across the board. They price their used vehicles to make them appear competitive, then tell you that there is a 1750 “refurnish” fee. Will not be back, do not like the disingenuous nature.

Nice people

Bought a car from there and two months later I had a $4000 rear wheel actuator job to be done. Each part was $1800 x 2 I need it two of them. I called the Acura dealership in Jackson Mississippi and the same part was $1300 x 2 Please don’t get robbed by them they are way overpriced😩 driving to Jackson Mississippi saved $1000 for the same exact work completed in the same day, 2 hour job. Absolutely the worst service department I have ever experience in my 30 years. Do your homework!!!

Paid $1,000 for tune-up adjustment service for 2009 Acura TL. I pointed out before the job was done that there is oil in the 5th chamber. Car still not running like it’s supposed to after work was done. 2 weeks after the work, I pulled out that same plug and oil is still in the chamber. 2 days from that, the car was taken back to Acura and Doris says that there is no oil on the plug but couldn’t explain how I saw oil 2 days ago and now the oil disappeared. She ran a diagnostic on the car but refused to give me a copy of it. What are y’all hiding? I’ve never not received a copy of work performance of any kind out of the 11 yrs I’ve been coming here until now. I know that my little business don’t mean anything, but I’ll take it somewhere else.

I gave y’all 5 stars because I did not want to give y’all any less over one person in the service department- and that’s Deloris. (I think that’s her name). Every single person there went above and beyond and were super amazing, including Tiffany. She’s AWESOME. But anytime I had to deal with deloris it was a different story. Rude. Unprofessional. I was getting my TRANS replaced and Tiffany did a great job and was very good about keeping me up to date. When it was done deloris was working and called me saying it was done at noon on Friday and that I had to bring the loaner car back. I said ok I had work all afternoon. This was unexpected bc they didn’t know when my transmission would come in. She said I basically had no choice that I had to bring back the loaner in the next 6 hours bc, coincidentally, it sold too at the same time my transmission unexpectedly came in..? I pleaded to bring it first thing Saturday morning (this was Friday at noon) and she are up said no. I’ve had this loaner nearly two weeks. If it sold I could of come and got another one (all of my service work was under warranty). So basically I had no choice but to come pick up my car that same day which I did loose money on bc I had to cancel appointments and leave work early all bc this car was mysteriously sold at the same time my part came in. It was super shady. And I could of been there first thing Saturday but she would not take that as an option. But everyone else was fantastic.

Best place to buy a new car or SUV going back to buy 2020 RDX salesmen are great treat people right like them that why I gave a 5 star

Great deal on 20 MDX love it

We Came in looking for a Used 2014 Honda Odyssey and they had one! We Came from Florence Al to buy it! They were awesome to work with!!! They gave me what we wanted for my car and then some... Low Pressure sales! We are totally Satisfied with our purchase. I can’t say enough about our experience.

Accelerated Service is accurate. Very helpful explaining both the issues and their solutions.

Big Shout Out to the Service Dept at Acura of Memphis Ridgeway Rd...I like to Thank Ms Doris Merrit who worked with me getting my back window paint job done with professionalism and great courtesy and I will recommend any Acura Owner their business...Thank you for a job well done....

Michael Surgeon made our experience at the Acura dealership 5 stars. He was a great salesperson. Very knowledgeable of the two vehicles we leased. Every aspect of our two lease deals went on without a hitch. Will go back to Acura of Memphis again. Everyone we came in to contact with at that dealership were very professional and courteous.

Monday, when I brought my vehicle. Doris was very sweet and helpful as always . Thursday, I picked up my vehicle. Mr. Brian also very nice and he went an extra mile to help me set my phone in my car. Its always nice to go into a friendly place. Thanks again Doris and Brian for your service. May God continue to bless you!

Stay away. I saw a nice car online that I was very interested in. I got there and was greeted by this salesman named Steve. Steve was ok but the finance manager/manager was very unprofessional. I sat down with Steve and advised the car that I was interested in. He brought it up front and my gosh it was a mess. The rims were scuffed, inside tore up, and stains everywhere. He told me they were in the process of inspection and fixing everything but my question is why was it on cargurus and not in selling condition??? I saw a sticker on it that said this car is not ready to sale so I guess it needed to go through inspection. Steve also told me that anything over 500 they would not fix lol. So, I sit down and told Steve to get me some numbers. Steve contacted the manager and he wrote me a quote and it was awful. He added 1500 that I would have to pay to get damages on the car fixed - this is crazy. The quote had the original price listed on it and I asked the manager could he go down and he said no. I advised this car is not worth what you want for it and he acted like he did not care. This place is more concerned about ripping you off then making you happy. I will take my business elsewere! To make things worse the manager was not wearing a mask and talking to me. I told him i would be paying cash if i decided to purchase and the manager did not like that and advised I would be paying 750 dollars more for cash which is crazy. Not everybody is broke my friend! stay away!

Brian and Mike could not have been more helpful. We came in after finding a vehicle they had just traded for on the internet. Our budget was a real challenge but they bent over backwards to help us get into a new to us Nissan Rogue. Thank you Brian and Mike - youre the best. Cant wait until we need another vehicle.

If I could give a 0 or less stars, I definitely would. I had bought a brand new 2015 Acura TLX, in 2014. Of course after receiving wonderful service, I decided to come back and purchase my MDX. The service was so amazing, I know that I referred over 30-40 people, to this dealership, in the last 5 years. I came with a friend and let me just say, from the time that we entered the door the service was terrible. I almost had to pinch myself, to double-check that I was at the right dealership. We waited 20 minutes for someone to wait on us. There was only 2 other customers, in the building. I had to ask someone for help. Then one guy came and assisted us, then came back and told me that his customer just arrived, so he could not assist us. We had to wait again, for someone else to wait on us and finally another man came. He then walked off and did not say anything, so my friend and I left. I doubt very seriously that I will be coming back to Acura of Memphis, to do business. Long story short, I ended up buying my MDX and I flew to Dallas to get it. I love my new vehicle!!! Definitely will be telling people about the poor service that I received, from Acura of Memphis. You have lost a valuable customer and I will be telling everyone that I referred about the poor service, as well.

Wife picked up her loaner and the wrecker is towing her car for service. Good deal

The service was excellent and the service manager Doris Merritt is awesome. She listens and pays attention to customers concerns and she explains additional services that customers vehicles may require very thoroughly. She is kind, wears a smile and is very courteous. Great to get that kind of customer service! Keep up the great work Doris!!!

The reason I gave four stars is because when I went in for some new tires I was quoted one price and charged another. Went yesterday and got helped by a young lady named Laney, she approached me with a smile and was very(she gets five stars) happy to help. Hopefully all of my future experiences will be like my last one.

I did not have a pleasant experience with the service center manager, Doris. She was extremely rude and condescending about my needed services. Little to no customer service was extended from her. Very unprofessional. I hope to never encounter her in the future for my service needs.

Outstanding service from Russell Matthews at Acura of Memphis. He made my car buying experience easy and stress free for my first time buying a car. He was very patient with me and very nice and respectful. He got me exactly what I wanted and I could not be happier with my purchase. Highly recommend anybody to guy see Russell Matthews at Acura of Memphis when you need to buy a car!

I dropped of my Acura on 08-07-20 MDX to have a diagnostic done on the air conditioner & my dash lights where all on I spoke to Sean I told him I will need an oil change and tire rotation, he said I will not do anything to it I will call you first, great I called latter that day and he said it was going to be 1,200+ for that air and over 4k for some other stuff, I said do not touch it will pick next day, I pick up my vehicle I have a bill for 300+ ok? He said dash lights off only one on, I take my vehicle 20 in to the drive all my dash lights on, I get home I check under the hood like I always do after oil change, to my surprise my oil is low, and all my fluids are almost empty. I called for the second time to talk about my issues, then they go on oh! We didnt charge you for the diagnosis of the lights (are you kidding me) then he goes on we arent supposed to put fluids only windshield fluid (which they didnt) so now they ask bring back, easy for them to say when you have to work. I told them to give me a refund he said that will never happen ever! Now this is supposed to be a reputable dealer /service and you get the worse service for a lot of money!! DO NOT USE THEM THEY WILL FILL YOU UP WITH LIES!! I feel as they spoke to me as I am dumb because 1- I am a woman and to I am not white?? Which it saddens me to even say this, but why would you treat me as I dont know anything?!!

I had a great experience at Acura of Memphis today! Justin my service advisor made it less stressful by communicating all the way through through the car service process. Dropped the car off in the morning and it was ready by noon. I recommend Acura of Memphis!

The waiting room is beautiful, comfortable, and luxurious! Large flatscreen tv to watch movies! Popcorn, coffee, snacks! Service was exceptional! I will definitely get my Acura serviced here in the future!!

Outstanding service department visit from the time I arrived and greeted by Justin Cole to the personal walk through of explaining the cause for my visit by the service Manager Doris Merritt! Very strong first impression. Although they provided me with a loner, I stayed in the waiting area and felt totally at home. Refreshment staff very courteous.

The staff is very friendly and they are v very professional. I love the way the sells person dedicated a whole lot of time to get my deal worked. The finance person worked overtime to make it happen. Not to mention the attention a gentleman working in the service department or housekeeping department went over and beyond his duties in making me feel extra special. My hats off to the entire staff for g the way they treat their clients.

Had a great experience purchasing a used Acura- fair price that came with a far superior warranty compared to other places we looked (comparing CPO warranties on other brands) Had a superficial/cosmetic issue with the vehicle after getting it home and they took care of it with no cost and no hassle.

Excellent customer service! Even though we were buying a used, 9 year old car, we were treated as though we were buying the nicest new car on the lot. It is appreciated to receive such amazing service. We will visit Acura of Memphis again and definitely recommend others to visit for their purchases or service. Thanks to Chuck for such a great buying experience.

Brian Richards, in the service department, provides an excellent service experience. He has a way of making you feel like you are his only client. He explains issues and options in a professional manner. He gets things done quickly and keeps me updated on status of timing.

I drive 2 hours to get my car serviced at Acura of Memphis because the advisors are so friendly and accommodating. The waiting area is so nice and comfy.., though you don’t spend much time there because they get you in and out quickly. Best Acura dealership I’ve been to.

I had an absolute excellent experience at this dealerships service department. Let my first say thank you to Jay G. who has provided nothing but a top notch professional service. Im just another customer but Jay made me feel like family and that really means a lot. I have had really bad experiences at some of the service departments around here and I am glad to find one that has some of the best employees around Memphis. Thanks Jay G. and thank you Acura of Memphis!

Bought a used vehicle in mid July. The experience was efficient and friendly. Experienced a mechanical difficulty 60 days later and Acura of Memphis repaired at no cost to me. So far, we are enjoying our new convertible.

They really go above and beyond on the service they provide and work they do. My car was in for a few repairs and they have a very nice fleet of new loaners if you need one. My car ended up staying while they ordered parts and fixed everything to perfection before handing it back. They even called me almost daily with updates. Im very impressed. Shout out to Brian in the service center for taking such good care of us!

We had a great purchase experience at Acura. Everyone we talked to was extremely professional and customer focused. They really went above and beyond to make sure that we were happy with the experience. I would happily buy from them again.

Love the entire team at Acura Memphis. Ive lived in the area for four years now and although I bought my car while living in VA Beach, Acura Memphis has serviced my car ever since. They are always cordial and professional and more importantly I trust them because they have never led me astray. I would definitely recommend them to anyone in the market to purchase a car. They truly understand that the relationship with customers doesnt end with a new purchase, but that is where it begins. Service is everything. Keep up the great work!

We were treated like family. My husband was not feeling well, our sales man Ron took such good care of him. Made sure he had something to drink and we were comfortable. No pressure on the trade and we left in a beautiful Red Acura!!!

Michael Harrison was professional and an absolute delight to work with during our car purchase. Terrific customer service by all involved in our transaction. I will definitely be back again and again for future purchases and service. Great team!

Nice people, beautiful facilities, fairly set on their advertised prices.

The entire team was great and made my experience better than I expected. My only concern was that my car was not fully cleaned/detailed like I was told. Otherwise, I am very pleased.

A 5 star (first) experience until I was surprised with a bill higher than quoted for a replacement battery. I had been quoted the less expensive of two Acura batteries. I was notifed the car was ready, but no mention of the mistake. I was told when presented with the bill upon arrival that I needed the more expensive battery. Even more disappointing, and surprising, following an otherwise perfect service experience.

Matt was amazing!! He was really helpful throughout our entire buying process. He walked us through everything so we could understand it. I would definitely recommend him if you’re looking to buy a vehicle.

I am always pleased with the service that I receive when I service my vehicle. I never have a problem getting a courtesy car, and Mrs. Doris is the best. If she ever leave it would be a tragedy. And the newest member I just met Mr. Justin was awesome as well. Very polite people and always willing to go the extra mile!😁

Acura Dealership in Memphis did a great job running diagnostics on battery with a bad cell and replacing quickly as warranty replacement. Jay recommended I bring it in for another check since field service call, check and jump showed all good, but something just did seem right for the battery to lose charge after non stop driving for almost an hour and 5 min stop. Highly recommend service at Acura of Memphis.

Russell Matthews was great! My husband and I were in the market for an Acura, and we were very pleased to have Russell guiding us. He displayed tremendous knowledge, patience, and professionalism.. We visited three different times test driving different models and trim levels. We never felt pressured or hurried. If you want a relaxed and positive car search experience and you are considering a new or certified pre-owned Acura, we definitely recommend contacting Russell Matthews at Acura of Memphis!

Best service delivery I have ever received. Brian was exceptional and the process was smooth and easy. Was given a loaner car and offered snacks and drinks during our short wait. Couldnt have been better.

Excellent service. Always have very nice loaner vehicle available— let me keep it overnight since it was after 5 pm when my car was ready. They don’t try to push unnecessary serviceson me— I trust their assessments.

Great service. Brian always takes good care of me. Have a wonderful service manager too.

I’ll start with saying my purchase experience with Daryl was excellent. We came in and looked at a used 2017 GMC Acadia. We were very impressed with the price and how the vehicle performed. That said, we decided to shop around a bit and told Daryl that we’d like to look at some other dealerships and get the best deal. He completely understood and told us to take our time and he knew we’d be back. Long story short, he was right! I can assure you that these people will work to earn your business!! The manager Jeff told us that if we came back he would make sure that we were taken care of on our trade in and kept his word. The finance rep Travis said he would get us in and out of there and he also kept his word, and even more importantly, made absolutely sure that we understood all of the terms of the warranty, gap, and terms. I could not recommend a better place to buy a vehicle than Acura of Memphis!

Needed battery replacement immediately upon arriving to the city. Service mgr Dorris and service tech Justin was extremely helpful in getting me back on the road. Very satisfied with the service provided.

Great car buying experience! Russell and Travis made the car buying experience seamless. Both were super friendly, helpful and professional. Would definitely buy a car from them again!

You guys are awesome! Very dependable for the best cars ever made with the best technology. And to top it all of the best customer service I’ve ever had from Michael and Jeff in the sales department. Thanks 🙏

Service was great. No complaints 😁

Russell and Jeff made purchasing our new Acura RDX a very pleasant experience. We were very impressed with the professionalism of these men and their eagerness to help find us a vehicle that fit our needs and budget. This was definitely our best car buying experience and we will definitely use Acura of Memphis in the future.

Great facility and buying experience! Kudos to the finance manager Mr Clayton and our sales person Rob for an excellent experience!

Experience was excellent and I was told everything that was wrong with car. Honesty is key with me. Representative did an awesome job of following up with me and letting me know when car was ready. Thanks guys!!!!!

Ill say this when this company and its owner need employees to flood the reviews to keep it up....theres a problem. They so not pay their employees fair, there for the work will never be up to par, the prices they offer do not reflect the quality. just stay away from anything Umanski.

Everything was fine, I just cant see paying the prices I was quoted for my air filter and AC filter. Some of us are disabled individuals and rely on a set income and some of the prices are just outrageous. Samantha was awesome

Excellent service today. The Service Manager stayed late with me to be certain that my car was serviced to my complete satisfaction! I really appreciate that Doris! You all are fantastic!!

Easy to book a service time online and my Service Advisor, Doris, was right there to greet me when I pulled in. She communicated with me via text and phone frequently to give me status updates. Theyre embracing new technology to improve the customer experience and its working.

Bought used car from Acura of Memphis last Friday. I worked with Vira Gonzales and Julieus Clayton. Both were very professional and had everything ready for me when they said they would, and the car is perfect and the price was more than fair. A great place to do business. Thank you again.

Acura asked me to post a review so here it goes.This is my second time to visit and both visits were for an oil change. The first visit I asked for a courtesy car and it was no problem getting one. This time I was told that an oil change is not enough so I could not get one. I told the service advisor about my last visit and she said that I was not telling the truth. Being called a liar is not a good way to start an appointment.The service took around an hour and when I get back to my car all my settings had been changed. Seat, mirrors and stereo. Unless they are driving my car around town theres no need to change those things especially not the stereo.I did not give less stars because the snacks were free. I dont mind paying for an extremely expensive oil change when I get the service that is expected.

If you are in the market for a new car then Will Hagen is your man. I enjoyed doing business with him. He is an amazing salesman and not pushy at all. He made my car buying experience so easy and did everything in his power to make sure I was well taken care of.

Same service I first received two years ago. Quick, friendly, fair- priced. Thats why Im still there. Croissant was delicious too.

I had a great experience with the folk at Acura of Memphis, the staff was and is ALWAYS very pleasant and well organized. Special thanks to Samantha, Cameron and Jacob for their friendly smiles and their professionalism. You are a true asset to Acura & it’s organization!!!

Good people to deal with thanks

Excellent service, no pressure, good experience overall compared to other dealers. They even have a person to walk you through and setup your customization of your car. Very much appreciated.

I had a great experience at Acura of Memphis. They worked really hard to find the car I wanted within the budget I needed. It took me a couple weeks to find the car that did both. They were great to work with and never pressured me to buy something I didnt get really want or couldnt afford. I will definitely go back to them next time my family needs a vehicle.

The service is impeccable and the team members are awesome. The environment is very inviting from the front entrance to the waiting area. Keep up the great work!

I have been a loyal customer since 2013..My visits have always been nice. I want to thank you for adding a wonderful employee in your mist, Kam Caldwell, who is by far, the most professional, attentive and courteous person, that I have had the pleasure to meet! He is awesome! I want to add that everyone one on your Acura team is pleasant but he stands out!

Gentleman in the parts department was VERY rude. I was calling for a part for one of my customers and he wouldnt give me part number and he was about to go off on some pathetic rant about doing legwork, I AM DOING THE LEGWORK. If youre unhappy or try to play the holier than thou roll get a new job man. Were all in the business together.

Russell the salesman attempted toMake the transaction very simple!! He was extremely knowledgeable and always was avail even after the sale.The General Sales manager however made it clear he was going to lie in order to keep the sale . He was rude and condensending . Had it not been for Russell the deal would have been cancelled.

Greetings, the peoples in Parts & Service are the best. Mr. Mike & Mr. Brian were so helpful. Great location and the entire staff truly care for you. Peace & Love from360 King Bay Ray Tip Toe Man

Jay represented Acura well. It is good to patronize a company who places customer service first as well as professionalism. The staff including Jay made my visit an enjoyable experience.

Great customer service! Great staff! Very kind and friendly. Made me feel very welcomed. Brian, in the service department was extremely helpful and made sure I was taken care of.

Great customer service. Lounge area very comfortable so I didn’t mind waiting. Very impressed!

I have been a customer for the last 15 years. The reps are courteous and friendly. If a repair is needed I really don’t mind bringing my car in actually waiting right there in the courtesy room. It is a very comfortable place to sit and relax.

We just had an incredibly positive car buying experience at Acura of Memphis. We received top-tier customer service from Edward Bland and equally top-tier financing. In addition, we were treated with the utmost patience and respect. This may have been the best car buying experience of my life. Thank you, Edward Bland and Acura of Memphis!

Sam and the service department went out of their way to make the best out of a bad situation. The part that was bad with my car was covered under warranty and they put me in a rental car. They maintained contact with me by letting me know the status through out the week. I’m very pleased with their service!