Great people, took there time to show me some quick and easy process for my fence installing. Recommend them in a heart beat!

No one answers the phone..I was looking to get a quote. Oh well.

Terrible! Can’t even get them to answer the phone!

I had a wooden fence installed in 2008. By 2010 the posts rotted out because of poor quality installation (the concrete for the footings were improperly poured. Allowing water to rot the fence posts. When I called for warranty based on poor installation, a representative came by, and said there was nothing that can be done and The Fence Store never returned any of my future calls. I was required to anchir metal posts to the wood posts to keep my fence upright. Will be replacing my fence on my own this year. Beware of this company.

My son works for this company. They did an excellent job putting up the fence and left the property neat and clean. Would highly recommend using them for your fence installation.

We were very happy with our fence and all the staff at The Fence Store. The fence is beautiful and it was installed professional and on time. I would recommend this company to my friends and family.

Excellent customer service! Beautiful fence! Installers were polite, professional and courteous. Would highly recommend The Fence Store to anyone looking for a great experience.

Our fence was damaged in a storm. The Fence Store came out that day for an estimate and had our fence looking like new in less than a week. Great service ! I would highly recommend them !!

The Fence Store salesman, Tom, is unwilling to provide information unless you drive to Melrose Park to tell him the dimensions. He hung up on me after I described the fence material and dimensions. Tom expected me to give him the brand name of the fence because he didn’t want to look it up. I explained that I don’t know the brand name and that’s why I’m calling the fence store. Not cool.

This company is willing to build a fence anywhere, even if the property is not zoned for building fences.

A big negative on customer service. Tom Becker who handles service calls is very rude and abrasive. I had a fence installed years ago and am in need of some minor repairs. I asked to use the same repair person I have been using for years and he did not want to send that person out. He was not very accommodating. He was very short with me and acted annoyed because I requested a certain person. I guess customer loyalty doesnt matter. He instead wanted to send a salesman trying to upsell what I needed. I dont need a sales man. I need a gate and post adjusted not a big deal. I have had both adjusted before and know the expected cost. The Fence Store is now owned by Home Depot. So much for small business owners. I would rather support a small business owner who does repairs. I will also be taking the plate with their name on it off my fence.

I am very happy with the Fence Store for my fencing needs and I highly recommend them.

The Fence Store has help me on many fence and guardrail projects. Excellent service. Thank you Fence Store.

They didnt have what I was looking for but very helpful in getting me a name and number to a place that possibly does what I need. Thank you!

Helpful getting parts for project