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Raben Tire & Auto Service
1200 W Dufour St, Marion, IL 62959, United States
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Raben Tire & Auto Service
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Ja
Review №1

Came in for 4 new tires and staff ensured me only two was necessary. Told me they love money but no need to over spend. Professional and friendly service.I bought 4 new ones anyway

Ja
Review №2

I always feel good about the service I receive. FAMILY feeling received

Ro
Review №3

Ive used Raben for years both on business and personal side. I like everyone that works there just good group of people and there service has always been dependable.

Su
Review №4

Everyone has always been pleasant to work with and helps in anyway they can

Se
Review №5

Well, I called up there on a Wednesday asking if they had my tires in stock- they didn’t (that’s fine, I just decided to have them order.) They told me to be there the next day around 2pm, didn’t get any of my information, I asked if they needed it they said it wasn’t necessary. And said after we got off the phone they’d order. Perfect! Right? So Thursday, I come in, and nobody knows what the heck I’m talking about. No tires were ordered, they claimed “it could be a late delivery” but they couldn’t even find the paperwork saying the order had been processed. One worker even joked with another coworker and said “its not like we’re known for doing this” as he laughs but I’m frustrated because I made time out of my schedule for this and they were nowhere to be found! If my tires didn’t need changed ASAP, I would’ve just left- but I decided to stay and make sure they REALLY ordered my tires and gave them all my information like they should’ve taken from me from the beginning. So the tires got changed Friday.Other than that, prices weren’t drastically expensive- better than other places I called around for an estimate. It was quick, approximately an hour.

Dy
Review №6

These people can’t even air up tires. Took some tires to them to have mounted and balanced and walk in to pick them up and the guy tells me he got my tires on the rims but can’t get them to air up.. took them home and aired them up myself. Stay away from here go somewhere with professional techs. Would give 0 stars if it were an option.

Da
Review №7

The service, support and quick response to my tire needs was absolutely outstanding. Very respectful staff working to solve a series of issues related to a set of trailer tires. I could not be more pleased with the service and support I recieved. What a great shop, across the board!

Ti
Review №8

They are skyway so friendly and helpful. The gentleman at the front counter is always so kind and makes sure you understand everything. Its always been a pleasure to do buddies with them. Thank you guys for everything.

Ca
Review №9

Raben’s in Marion has very polite and kind employees. I very impressed with the communication with Chris. He always introduced himself. He was knowledgeable about my problem. He explained things well; and when he need clarification for the answer to one questions, he made sure he has the correct information before answered. Other places I’ve gone have said what they thought instead of checking with the person who was actually doing the work. I appreciated this courtesy. It was a pleasure speaking with Chris. The work that was requested was completed well and in a timely manner.

Ol
Review №10

Raben got my oil changed and tires rotated in a timely manner, even though the lobby was full. They are always friendly and quick, and their prices are great. Thanks Raben!

An
Review №11

Great, fast, and friendly service. Didn’t try to scam or try to get you to buy things you don’t need, which is hard to come by these days. 5 stars

As
Review №12

I had to go here because I have had horrible experiences with tires in marion. I heard great reviews on this place so I decided to give it a shot. Not only did I not have an appointment but the were truely so polite and fit me right in and made my vehicle safe to keep driving. I am very grateful for this place.

St
Review №13

Anytime I have a concern with one of my tractor tires,Vic gets it taken care of quickly! Everyone there is very friendly and professional. Thank you for the fine service!

Jo
Review №14

Quick and easy. They always take care of us at Raben!

Mi
Review №15

Raben tire in Marion does an excellent job. I called Tire and they got me right in as a walk-in. Service was exceptional. Fixed my flat with a patch and rotated my tires. No charge on the rotation. I would highly recommend Raben Tire Marion to anybody looking for tires or repair.

Vi
Review №16

Price on 4 tires was reasonable for our travel trailer and helpful

Ha
Review №17

Been going here for years for tires, oil change, and rotation. I have always received excellent service. One time, one of my hubcaps fell off after a change, and they paid for the replacement. I drive a lot so its great that I always get my 5th oil change free!! I highly recommend them!

Be
Review №18

My experience was very good. The men were polite and knowledgeable and made me feel comfortable while waiting. I will recommend Rabens to anyone who needs automotive help.

Bu
Review №19

Raben is the best place in Marion for tires, alignments, brakes, and oil changes. The staff are friendly and honest. I highly recommend their services.

An
Review №20

I have always been pleased with the service I received at Raben. As a mechanic I know when someone is lying to just get a bigger sale, and I never get that from them.

Vi
Review №21

My experience was Just fine. The people there are nice and helpful.

Wa
Review №22

We used Raben for the first time this week for tire help and an oil change--in a motor home!The staff was knowledgeable, courteous and effective. All work was done great.We plan on using Raben often and recommend this to you.

Jo
Review №23

I stopped in to get my tires rotated (free with previous tire purchase) and they efficiently checked me in, rotated the tires and had me on my way in less than 15 minutes. Great service.

Da
Review №24

I have always had good results with anything I needed done at Rabens. This time it was a transmission flush.

Bo
Review №25

I hate getting tires..... always a hassle and way too much money. I got a pleasant surprise when I needed a tire replaced and I came in here. Bunch of good people in here...... they got me fixed up quick and on a budget I could be happy with.Thanks for not being that guy in the tire game...I wish you all the success in the world. When I need all 4 in driving out here and youll get my business.

Ch
Review №26

I was at work out of state so I had to have my father bring my new tires in to mount on my wheels. They got him in without an appointment and I was able to pay for the service over the phone. Fairly priced and good service.

Sh
Review №27

Very efficient helpful and friendlyAnswering any questions and explainingWhatever the issue might beWould recommend them to everyone who needsTires or repairs

Do
Review №28

This place is of the highest svc quality,,,,always friendly always helpful,,, first come first serve, but thats ok they work fast and get you in as quick as they can...Great Place

Ed
Review №29

Had a flat tire driving tru this area.. this guys really help me out... fast too.... highly recommend!!

Sw
Review №30

Had great service, nice staff, and my tires look great. They also gave me a discount.

St
Review №31

Fair price and super quick service 👍

Ke
Review №32

Had 2 mower tires that had come off of the wheel. They resealed them and had them back to me within an hour. They have the best prices and service around! My farm family has gone there for over 40 years!

Da
Review №33

Fast friendly service... if you have any tire problems while youre traveling, ensure you get a tow here!

Cr
Review №34

Ive been doing business at the Marion IL Raben for 20 years. Ive had a variety of work done over the years shocks,oil changes ,rotations new tires ..... Vic is a great guy very knowledgeable and polite to all customers.I highly recommend Raben

Ma
Review №35

Excellent service! I’m now a customer for life!

Br
Review №36

The staff at Raben tire in Marion were helpful and fast. I would recommend them to anyone needing tire service.

Ke
Review №37

This place is the best, we were out of town had a problem,they had us in and out. They were extremely kind, and generous. If we lived here this would be the only place we would go.

Ru
Review №38

Very hospitable and took me in early got me in and out in less than and hour for a new tire,wheel alignment.

G
Review №39

Been going to Rabens for years. Always very satisfied.

au
Review №40

Could not patch damaged tire did not charge for exam!

Ga
Review №41

Excellent service and prices. Employees are very friendly and courteous. I buy my tires there and get my oil changed. I have no complaints!

An
Review №42

I always get great service at Raben tire. They’re always courteous and respect my time. I trust that they know what they’re doing and will be honest about what my vehicles need.

Ja
Review №43

They saved our trip. Got a bad oil change in Louisiana. Chris fixed the other guys mistake and filled me up. Use them for your next service needs. Great service. Couldnt recommend higher

Ma
Review №44

Local home town dealer .good service and price. My truck rides like new. Love the speed of service and communication with the tech to make sure things where right. I would reconmend Raben if you need or want new tires and allinement. Thank you Raben tire for a great experience .

Ch
Review №45

Our Raben in Marion Illinois always takes such good care of of our family . They seemed to be abiding by Covid precautions , although I was just in and out . Vic is always honest and makes sure our tires are perfect ! Highly recommend them .

Al
Review №46

Always gets me back on the road quickly. Great guys

Jo
Review №47

Jared at the front desk was more than knowledgeable about the products they sell. He helped me pick out the tires that worked best for what I needed and didn’t try to up sale me on something I didn’t need.. The rest of the staff was courteous, knowledgeable, I didn’t have to wait long they had me in and out as quickly as possible. Highly recommend Raben in Marion.!!

De
Review №48

I can trust Raben to do the necessary work without taking advantage. I recently had to go somewhere else and they added costs for fees they didnt inform me of beforehand and they also tried to convince me I needed work that I didnt need. They are so friendly and always fit me in at my convenience.

Ji
Review №49

The staff was friendly and took precautions to the risk of COVID exposure

Le
Review №50

Great service and friendly staff. Had me in and out in less then an hour.

Sh
Review №51

I came in to get a nail removed from my tire. I was in and out in less than 30 minutes. I’m very impressed with the gentleman that helped me. He was nice and professional.

Jo
Review №52

Did a good job.... would have been 5 stars if they would have wiped wheels down after finished....

Al
Review №53

I have been customer of Raben Tire for many years. They do a great job and their sales team go above and beyond to help you get the tires you need at an affordable price. Like most people do, I dont just trust anyone when it comes to my vehicles but I have built a trust in working with Chris at the Marion, IL store. Chris is very knowledgeable and has always provided me with great advice and has been able to get a my vehicles in and out quickly with whatever services Ive needed. I highly recommend Raben Tire for your vehicles routine maintenance.

K
Review №54

Friendly quick service. Thanks

He
Review №55

They sold me a good set of tires at a reasonable price and even told me that something wasnt needed so I saved some money.

GE
Review №56

Outstanding, convenient service!Highly recommend!!

Ch
Review №57

Went to Raben Tire to get front brakes. On the way there, one of the brake calipers blew a piston. They gave me a reasonable price for the repair, and had me back on the road in 2 hours.

Wi
Review №58

Not only did they call me before fixing things but they showed the broken parts.

Ch
Review №59

Walked in to get tires mounted and Chris got me set up quick and at a good price.everyone was friendly and professional.thanks for the good service

Br
Review №60

Always courteous and professional. Been going here for years and they never disappoint.

Ch
Review №61

Very friendly staff. They got me in and out in about an hour. I will definitely go there again

Ve
Review №62

J R the tech was excellent great customer

Hu
Review №63

4 new tires reasonably priced. Efficient, friendly, reliable.

Be
Review №64

I went to Raben-Marion because it was recommended by a friend and a family member. The staff members are Professional, Helpful & Honest. They do Camper Trailer tires too. I was in & out of there in approximately 30 minutes. I love the 4 new tires they installed. They look good too! I would recommend Raben Tire-Marion to any family member, friend or colleague. Thank you guys!

Mo
Review №65

When our food truck’s lug nuts were froze up and needed a new tire put on, we called everywhere and either they couldn’t help or wanted to charge $300+. We called Raben and they were very professional and quick. It took 15 min and they only charged $30! Wow. Service and advisors were very professional and friendly! We will be back

Br
Review №66

Great service, quick turnaround!

Se
Review №67

They got two of my cars in and out in a Saturday. Try also told me about an issue of a leaking shock on one car and gave me a quick estimate. I always appreciate their help.

An
Review №68

Always a great experience and great customer service!Shout out to CHRIS! Thank you for being awesome

Br
Review №69

Great service. I appreciated their speed and efficiency.

D
Review №70

Always helpful and straight forward with prices and problems (present and future). If they dont have the part they will find it. Love using them.

Ju
Review №71

Thank you Vic for the wonderful recommendation on tires. You are always so helpful, knowledgeable, patient and kind. Phenomenal job Raben Tire on keeping great employees like Vic.

To
Review №72

I dropped my truck off for an alignment and tire rotation. Another issue was discovered and fixed. When I returned to pick up my vehicle the tires were not rotated and the alignment was not performed because of the length of my vehicle. When I drove away my front end was so far out it was unsafe to drive the vehicle.I dropped the vehicle off on Friday and picked it up on Saturday.I feel like the job was rushed through.I was informed by someone there that they probably should have not have done any work because of the length of the vehicle.

De
Review №73

Great and professional services 👏

ch
Review №74

Outstanding service in and out fast friendly and always very affordable prices on on there services. Highly recommended this place for all your automotive needs !!

Ti
Review №75

These guys are great... courteous, prompt, and reliable. I always have them help me with my tire purchases.

Ch
Review №76

Timely, friendly and inexpensive. I will definitely be back!

Mi
Review №77

I got in Quickly & service was done in a timely manner. They are friendly & helpful.

Ro
Review №78

Always have had a good experience when I take a vehicle to Raben. Have gone there for years and have always been satisfied with their service.

Wa
Review №79

I would like to thank the entire staff at Raben Tire in Marion. I purchased a new set of Goodyear Wrangler All Terrain Adventure w/Kevlar tires for my Ford F150 XLT. Along with that I asked if they could also provide a wheel alignment to make sure all was good to go. They did a great job and I couldnt be happier with my experience there. Great service and lowest installed price l could find. I highly recommend the pros at Raben Tire in Marion! 5 Stars from me!

Do
Review №80

They were fast and courteous. Great experience

Sh
Review №81

These guys are great, down to earth, truly know customer service, and do great work!

Ri
Review №82

I got right in tire fixed thank you

St
Review №83

Fast, friendly , knowledgeable and good price.

Jo
Review №84

Excellent service and very helpful staff. I would recommend over most other places in Marion

Ho
Review №85

Jared and the staff were great. Quick service.

Da
Review №86

The expert help, and the fantastic staff at the Marion store has kept me as a customer for over a decade!

Da
Review №87

Amazingly fast and professional service with tires for any price point.

Sh
Review №88

Went to Raben to get tires for our jeep and the service was quick and we are very happy with the tires installed.

Ja
Review №89

The gentlemen were very friendly. Im definitely going to use their services again soon

ar
Review №90

Good service polite and fast

Er
Review №91

Stopped by traveling with a tire issue. Great service and fast.

Su
Review №92

They are great. In and out quick, good price and Military discount

Ri
Review №93

There is no better place to take you vehicle than Rabens in Marion Illinois for tires and maintenance!

Ga
Review №94

Always good to deal with and I will use Raben of Marion for all my auto work

Do
Review №95

Very nice people working and reasonable time putting tires on the vehicle

Ju
Review №96

It’s always a good experience at Raben. They’ve always done well at servicing my vehicles and I will continue to go there. On top of providing good service, they’re always friendly. Good people.

ja
Review №97

The absolute best customer service ever. They’ve always taken good care of me and my vehicles. Very honest and friendly.

ki
Review №98

Excellent service with friendly staff

Ch
Review №99

Vic parked my car in the garage when I dropped it off late. He called after the guys examined the brakes to obtain repair approval, and called once it was done. Excellent service all around. I use this shop whenever possible.

Ca
Review №100

Great place. Always well taken care of.

Information
22 Photos
100 Comments
4.8 Rating
  • Address:1200 W Dufour St, Marion, IL 62959, United States
  • Site:http://www.rabentire.com/
  • Phone:+1 618-997-6381
Categories
  • Tire shop
  • Auto repair shop
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–12:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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