Just purchased a chest and night stand. Jose and another staff member helped us out tremendously. He was not only knowledgeable about what he was selling, he was patient and not pushy. They both helped load the pieces into my car, which they didnt have to do ,but Im truly grateful they did. I appreciate their help and will definitely be back and would recommend Jose and USA furniture to anyone.

Friendly staff and know their merchandise. Ive never had any problems with delivery and products always arrive pretty quickly. They communicate very well whether or not an item will take some time to arrive or not.Will continue to shop here for any furniture I need

Great customer service ,very helpful. Great selections, and Reasonable prices, and fastest delivery Ive ever seen. Im really surprised how fast I got them. They seem to have the items in stock, and ship them super fast. Got mine within days!! 2nd time purchasing from them and Im very satisfied with my purchases.

Staff was very nice and helpful, they’re so patient and really take their time in showing their merchandise and to look for what you want!

I have worked with USA Furniture Outlet for years and the attention that I have received from Mr. Jose Luis has been excellent.

I’ve bought all my furniture here and Jose has always been very helpful each time. I plan to come furniture shopping again for a house next year and I wouldn’t go anywhere else!

Good service they have good furniture also the sales representative there are so nice they have good staff provide excellent service, Im delighted with anything I need, I have my favorite furniture store

Great furnitures & the customer services was awesome especially Jose who was very helpful.

Best place in the area to get your furniture. Been a customer for 6+ years and I have never been disappointed. Jose does a great Job to facilitate everything, from search to purchase and delivery.

Great customer service. Jose was very helpful throughout the process and we got our furniture delivered on time. Would not hesitate to recommend USA Furniture Outlet to a friend. Thanks.

Jose is an excellent sales person. I have been shopping with him for years. Great quality, honesty and professionalism. Will Highly recommend!!!!

Best customer service ever. Thank you guys for all of your assistance and responsiveness! I appreciate you.

Jose made this experience so smooth and enjoyable. Great prices, great people, and great financing options. I am very pleased with my experiment today.

This place is amazing, and very helpful with all the information that I asked? I recommend this place highly

Great place to shop furniture. The salesperson Jose was very helpful. Definitely recommend the place.

The place its for long time i know. but now the new people like Jose change everything. his so nice and clear. i hope the business go up. thank you Jose

Great customer service. very nice place

I would like to thank Jose Alvarez store manager who really helped me with buying new bedroom set ,he’s very helpful and kind hearted person, he’s the best and people , including my husband thought that USA furniture store in Manassas mall are very expensive and there prices are way too high that’s not correct please visit and buy your dream house furniture best quality and prices, sharing my personal experience

The most dishonest people I have ever dealt with is USA Furniture. The pic is a sofa from less than 3 months old that got broken for no reason. They refused to honor their contract and fix it or replace it. This is a trash place and never visit it let it alone buy things from them. You are not just wasting your money but dealing with unprofessional, rude and and poor customer service.

Awesome customer service by José Luis and all the staff, highly recommended.

It was a good services, excellent

Jose was very patient and very attentive to my needs when I came to buy my furniture. Great customer service!

Its a place where I feel comfortable with the best service.

Very nice service, great information about everything

Is a good choice and good service always when at coming.

Great customer service and good quality furniture!!!

I purchased a set of coffee tables, along with a dinning table on August and this order took about two weeks to get to us. As soon as the tables arrived we noticed that the dinning table had a crack on one side and little tinny holes in it, right away we called the place to let them know about the issue and the guy asked us to take pictures of the damages. The very next day we went over to the store with the pictures and the manager told us that he was gonna put another order to get another table( same model). Two weeks later went by and nothing I called the place again and they said they were back order and that I should have it in two more weeks. Two weeks went by again nothing again. I keep getting bounce around from person to person and no solution. I finally get the owner on the phone and he said I will give you a call tomorrowand nothing. Im going to take this table back and hope to get my money back. its just very upsetting to come across people like that and not only that but we work hard for our money to be paying for a table that its damage! There goes $440 worth of my work down the drain. I wish i would read the review before purchasing anything from this place. Please people save your money and go some where else. its not worth it!

HORRIBLE Customer Service. My son was contacted by the store a couple of months ago to remind him that he has a store credit there. He called the store yesterday to inquire if I (his mother) could come in and use the credit with his permission to make a purchase for him as he now lives 8 hours away. He was told that we could handle the transaction that way and that he would need to call the store to complete the transaction over the phone. With that okay, I then began the 3 hour drive to the store. I arrived, picked something out for my son, only to be told that my son had to be present for the transaction. I would never have made the trip except that an untrained employee told my son that it would be no problem. In situations like this, there is no reason that a refund cant be made if they arent willing to work with customers AND particularly in this case as we were given incorrect information resulting in a loss of no less than 6 hours of my time. Besides all that, its a poor excuse for a furniture store. If my son didnt have a credit to use, I would most certainly send him elsewhere. Not sure when or if hell ever get to use it. I clicked one star only because its the minimum required to post this review.

Remember you are paying for the quality of your furniture, they are honest workers & have a nice huge selection of furniture!

Please do not buy from this busines in Manassas youll regret Ill promise you that. I brought a set of furniture and they took about two months to deliver my furniture at the end they deliver a completely set of what o order I was so frustrated I didnt felt like taking any legal actions against this business. Please read our reviews and hope youll changed your mine buying anything from this father and son Iranian business

We walked into this location and were told to leave the premises immediately (less tham a minute in) after we briefly looked at the sofas. We started talking about products and apparently we were supposed to immediately select something to buy. This seems like really rude management and alienating to exploring and new customers who wanted to look at store inventory first.

Horrible experience. Took forever for furniture to arrive. Every time we called them to check on our order status, they would rush us off the phone claiming it is in process and the manager Amir was not in and they would call us back. They never called back. When the delivery arrived, we have the movers booties for there shoes as we just had new floors put down. The movers had 4 very light boxes to deliver and they dragged the boxes across our new floors leaving multiple scratches. I am so angry at the level of unprofessionalism and the poorest customer service ever experienced. Ridiculous!!

Run as far away from USA Furniture Outlet as possible. Or bear the consequences of doing business with Rabih Awad.

I bought a leather sofa & love seat at $1300 at this place, in 8 months the cushion was gone I ve been sitting on the metal unless if I use a pillow .I did contact the owner a Marrocan guy he SD he will send his guys for inspection but no one showed,he wont even return my phone calls.pls do not trust this seller

Everything was late. The bed, the matress, and even the delivery. Very poor customer service and no one seemed to know what they were doing.

Warning. Please do not buy anything from USA furniture. My worst experience ever with them. And horrible customer service. They always hang up my call.

I am not going to buy anything. Tm

DO NOT BUY ANYTHING FROM HERE ... I REPEAT DO NOT BUY ANYTHING FROM HERE !!!!

Needs more veriaty

Too expensive products

Muy amables y buen servicio de los compañeros, los recomiendo 100%

Excellent service, and excellent product. The young man who helped us too kind and helped us in everything that my family and I needed. Recommended 100 by the way.Excellent service and excellent product.

Very good attention, excellent in the quality of the furniture, I recommend them !!!!!

Excellent service, and very good quality products! Fully recommended to anyone who wants to buy something good and at good prices.

Excellent quality of furniture. Fair prices. Excellent customer service (We were attended by Mr. José Alvarez)

Excellent Services I always look for them to buy my furniture, attention is paid to 100 thousand thanks to the guys from USA furniture outlet

Excellent service, José always very efficient and with the best prices in the area, I definitely recommend them

Very good attention and good service

Good customer service great sellers

Whenever I have come to the store, the attention is excellent, especially from the manager José Álvarez, and I am always very satisfied with my purchases

Excellent service I highly recommend them and very good attention, the boys who attend are very friendly

Excellent attention, good promotions.

Very good attention and quality

Excellent costumer service

Excellent person Jose Luis very friendly

The best prices and excellent quality, highly recommended, thanks jose for all the help

Very satisfied to be a customer of usa forniture outlet Luis the store manager a very friendly and very professional person always ready to help excellent work the best

Good attention and patience to introduce us to different products

Great service and communication

Excellent service thank you very much

It is an excellent service, I love buying my furniture with this store and I am super happy with all the furniture that I bought for my new house on my last visit to the furniture store.

I do not recommend bad service they are not friendly and swindlers

DO NOT BUY HERE **** are some big scammers I bought a piece of furniture here and they gave it to me 1 and a half months later and they did not give me the one I had chosen and if I did not grab it I had to pay 30% because I did not want it very junk place I do not recommend buying here

Excellent service and excellent furniture.

Poor service the staff know nothing they are not looking for a way to help the customer👎