I watched santoni at the register ignore a lady asking a simple question.Extremely rude and short when communicating.Working in customer service you should be able to multi task. She was checking myself out and someone asked a simple question of where the winter coats for newborns would be and she ignored them, they again asked politely, and she said you need to wait.We were not communicating and she easily could of assisted the lady asking for direction in a store.completely turned me off from her and the store.the world has enough rudeness we dont need to add to it.

Friendly and helpful staff! Prices were reasonable.

Great energetic sales people. Outlet so not a great selection. Womens choices very limited with whats online. Mens comparable to online.

Columbia is my favorite brand. High quality for so many applications.Prices here are worth the trip plus great customer service.

Good prices and selection. Staff was friendly and helpful but not pushy.

I love Columbia clothing but I live in Oregon and used to the employee store. This has little selection as the store is just too small.

Need more of a selection for big a d tall men. 2x is the biggest they carry

Great prices but not a good service

Great store good prices overall Be sure to try on everything first. I have found a wide variance in how the same size fits across their clothing range.

I received the most AMAZING service from Cody and Alex! Best shopping experience ever. Cody made sure to give us great advice 👍 as we were traveling to NC to enjoy snow for the first time with our two kids. This is a very dedicated staff to their job and making sure that you receive the most excellent experience. Thank you so much for all you do!

Columbia coat factory.Its actually hard to find something other than cotton t-shirts, ugly hats they couldnt sell and jackets, jackets, jackets. If your headed to snowy/rainy north, this is your spot.

This store is always busy. Good quality stuff.

Great place for winter outer wear, but not much for clothing. In normal circumstances, perfect for Fl wintercwesther, but was hoping top find more selection for snow clothing. Prices are decent with the sales.

Caught a great Memorial Day sale and loaded up on fishing shirts. Always quality clothing.

Great clothing! But.... It was extremely crowded (not their fault!) And the store just seemed cluttered with stuff. It was hard to walk and the workers were some what rude. But overall good experience

First time visiting this store. Loved everything....

Great prices on my favorite shirts.

Nice place, but not exactly my type of fabric. Great customer service nonetheless.

Bought this entire fit for 20.00 follars shorts 14 top 7 ..

Good store, but orices are not considerably lower than in a regular columbia store

Nice stores, prices seem cheaper here than at regular stores, lots of selection of mens clothes and shoes,swimwear. We will go back

Great selection! Great prices! Friendly customer service! Would recommend.

It is a nice clean store. Unfortunately after Christmas sales were lacking and not enough variety in the shoe section. They need more wide sizes.

Great store with really good sales

This has become my most visited store ever. The customer service is top notch & the deals are unbeatable! What else could you want?!

Found the rite color shirts were looking for! 💜😍

This is literally my boyfriends favorite store. He dresses like a dad. He has no kids. If you are a dad, or want to look like one, you will love it here!

Still too much cost for na Outlet

Good options for shoes. Will go again

My mother bought me a jacket on december 23rd and it looked awful on me, so we decided to return it because I would never wear it. And everything was going fine until my mom spoke on spanish to me and then Alex, the cashier, started being rude and asking for the receipt, which he didn’t ask for before. I feel discriminated and disgusted.

I really like Columbia stuff, shoes are really comfortable.

Great customer service staff!! The perfect clothing for the perfect price. One of my favorite stores.

Great deals and amazing staff very helpdul

Great bargains and friendly service 👌

Very good prices & great service.

Lots of clearance stock. Use coupons for more savings from outlet VIP membership

Usually Columbia factory store is anywhere from moderate to high price this is the second time at the store that Ive been able to find something that I really like at a very reasonable price Im very happy

No kids shoes available of 11c size we were looking for.

Staff is helpful!

The staff is always friendly.

Great prices / deals

Great deals and generous loyalty programs

Great service and they have great prices.

I really like Columbia outwear. They do a great down alternative with reflective stuff inside to keep you really warm. Their jackets are light weight and packable. I usually find something lovely in there. Today they had great bags with a big discount. They have cheap rails near the door, up to 70% off. Recommended.

Great customer service

Like the store but its a bit small. Selection can be limited. I wish it was more like the one in Ellington.

Couldnt go in without s mask. I waited on the bench outside to enjoy their AC

Great selection, staff was super friendly. They have taken very reasonable COVID19 precautions with register separation and touchless pay etc.

Staff is very helpful

Very good store👍🏻😎

Very nice stuff

Very helpful staff, plenty of selection. I don’t purchase jackets/coats very often in Tampa, but my child needed one for a field trip. The staff was so kind and took their time to help me find the perfect fit. I would definitely come back. They also sell shirts, shorts, and plenty of other clothing options for the entire family.

Got two pairs of sboes

Very knowledgeable and helpful staff.

Did not have what I was looking for

Some really great sales and quality clothes

I’ve had many great experiences in different Columbia stores over the years but the manager at the store in Tampa premium outlets has made sure I won’t send a dollar there ever again. Very rude and very unwilling to help. I have a printed military discount sheet from the outlet guest service and she refused to honor the printed 20% off and was just rude about the entire situation. I have used that discount along with others in many stores so I was shocked to hear that it’s no longer offered.

We visited the store from Ireland in March and were very impressed with not just the amazing selection and quality of the out door clothing as well as the staff who were so friendly and helpful in providing us with a superb customer experience they all obviously follow the example from their leader, Ronda the store manager , thanks again.

Bought 9 shirts for a great deal and a heavy duty jacket for $26 , bargains , I love em.

Employees here are more interested in organizing merchandise than actually helping customers. Some of them will abruptly walk away while YOU are asking a question.Some act like we are pests... how dare we interrupt their day in organizing the store with our purchases.No smiles, no greetings, no thank yous... employees here look either stoned or miserable.When faced with product questions, some employees would simply encourage customers to go look online for answers.Overall, we felt like the employees took us for granted because of their decent pricing. Frankly, I would rather have dealt with robots... (that day is coming).

Nice store. Very nice selection of quality outter wear at great prices. This is an outlet store located at the Premium Outlet in Wesley Chapel.Staff goes above and beyond.Plenty of free parking and handicap.

A bit pricey

Love their rewards program. I always end up spending way more than planned. I have not had any quality issues with any of the garments I own.

Reasonable prices compared their items in other retail stores.

I love Columbia clothes, unfortunately options for women arent the same as the enormous variety for men.Most of the shirts are for already in shape women, not in process of. :)

They had stuff. It was the stuff I wanted. I purchased stuff. Cashier was on point. Very fast and efficient.

Great selection. I got jacket this time.

Its Florida of course, but the heavy winter wear they offer here was exactly what I needed for my vacation in the snowy climate of Maine this season. The prices were 50% everything and I saved a ton!

Always good apparel !

The brand has great quality/comfortable outdoor/casual apparel, and the associates are always very eager to help you find what youre looking for.

I went during a season closeout sale and got some great deals.

People were very helpful

Nice people, best prices!

Good deals but not a lot of good choices in clothing.

Prices are great in clearance area and good everywhere else.

Renae was a great help, a bit busy and things were out of place, but quick and friendly service and staff!

Nice

Great selections for sure. So hard not to spend hundreds because of the awesome clothing and prices. Almost everything is 20 percent lower than retail stores

Lots of inventory. Prices moderate.

Columbia always has what I need. Traveling to NE for work and needed some winter gear. Everything I needed in one stop!

Prices are fair, great selection. I’m looking good now😎

Great deals!

Amazing sales staff.. And always great offers..

Good prices

Clean, well stocked and organized store. Friendly, helpful staff.

Good variety of items. Sales are especially great times to make purchases.

Great quality selection and prices!

They have some good deals and employees were helpful

I love Columbia, but please carry more xxl womens shirts!

If you are looking for great deals. Then this is the spot.

I came in with a friend. Were both straight males and Frank Serrano kept hitting on me and saying inappropriate, unprofessional and embarrassing remarks. When I said, hey dude, were not gay. He got an attitude and quit assisting us in our clothing search.

Prices are good, but customer service is inconsistent. Been there 2 times and both times the experience was the same. They did not approach me to help, had to go to the registers to get their attention, and felt like I was a bother them with my sales.

That so called supervisor there Frank is the worst!! Not very helpful and very rude. I would give no stars if it were and option!

Good quality clothes. I got very good deal!

Nothing great about this shop, the prices are not much better than other stores. I perfer shopping online when it comes to Columbia clothing. Its cheaper and youll find a bigger selection with tons of sale items

Great sale.

Good place

Great costumer service! Wide selection

Standing in line, waiting to pay, with three cashiers behind the counter, paying no attention to the customers in line, but would rather discuss what they are doing after work: POOR customer service.

Extremely friendly and helpful staff.