CD
CD Warehouse - Selectel Wireless Authorized Dealer - iphone Repair Center
5141 O St, Lincoln, NE 68510, United States
Comments
Ma
Review №1

Luke and Dana were so considerate, helpful, and nice. Purchased a phone and had great customer service. Had already visited Verizon and Cricket where no one had time to explain. Then I found CD Warehouse! Thank you so much.

ca
Review №2

I practically owe Luke a foot massage (if not) for how much effort he put into fixing my aging, overused, and abused iPhone.If he can’t figure it out he’ll send you to Kirk at his thriving business Gear Up Electronics about a half mile away - who fixes electronics with a microscope. They help each other at no charge to the other’s customers.My phone mysteriously started working as he was sending me to Gear Up, so Kirk just took it apart, cleaned it, repacked it, and put it on a charge.Then it started acting up again maybe a good month or two later. When I took it back to Luke and told him the symptoms, he finally figured out that it was a most unusual problem he hadn’t had to repair in four years and fixed it.Luke is a personable family man that seems to be genuinely blessed to love his job.The rest of the CD Warehouse staff are consistently cool.All of this was free to me as a Selectel customer.When it comes to service - what more can you ask? Seriously.

Gr
Review №3

Fantastic customer service. Had my Iphone fixed there & they were really fast, inexpensive and took the time to explain everything to me. I also purchased a new glass screen protector & case, which were reasonably priced.They took the extra step of putting the screen protector & case on for me (remember when Best Buy used to charge for this, now I dont Know if Best Buy even does this anymore).Very happy I went there.

Be
Review №4

This place have amazing repair phone screen. The employee was so nice to look at my phone screen and the fix my phone screen. I really like this place because the have amazing services and I recommend this place to repair your phone screen or anything about your phone. Well done on this place. And the cost to fix your phone its pretty good.

Tr
Review №5

Took iPhone 6s in for a battery replacement. Service was super fast and friendly. However, replacement battery did not work very well - I get only 4-5 hours of moderate use before having to recharge. I was informed the battery may have been a lemon and they offered to replace it with a new one again for free. However, since I decided to just get a new phone, they agreed to simply re-install my original battery and provide a full refund.

Tr
Review №6

Great place to get what you want in music and movies

Ro
Review №7

Just meh. Used CDs are in good shape. In case youre looking for vinyl, there were none that I saw (yes, I know this is the CD warehouse)

To
Review №8

Wifes iPhone 8 Plus screen suddenly stopped working. Not dropped or cracked or broken - display just quit. These guys had the parts in stock and had it fixed within 20 minutes for a reasonable price. Bought a case for my iPhone X and a screen protector too while we were there. Great service!

Mi
Review №9

Not only do they have an amazing music selection but they are super helpful with with buying a phone or getting it fixed 5 star service

Ha
Review №10

Always a good place to find music and movies! Friendly Staff also can order your music and movies if they dont have it in store.

Gi
Review №11

Had what we wanted and very friendly.

An
Review №12

Friendly staff, great selection. If they dont have it in store, but can find it online, they will sometimes order it for you. Got all of Game of Thrones (sans the last season) from there for an amazing price. I havent had any experience with the cell phone side, but they did have phones for sale and the prices seems decent for those displayed.

Ke
Review №13

Is the worst place to go in Lincoln Nebraska for a phone I bought 4 that did not work Chad charges new prices for used phones and I did a phone repair he gave me back my phone with no sim card in it and I gave it too him with a sim card I have talked people out of gong to cd Warehouse for a phone why would you pay new price for a used phone that doesnt work stay away from cd Warehouse very bad business

KL
Review №14

Only repairs iPhones. They need to make this clear in their online presence.

Mo
Review №15

Excellent help and lower phone bill...good selection of phones and music.....

de
Review №16

Dana represents the best of sales pointed out everything i wanted

Is
Review №17

Great customer service, Luke is a nice dude, tried to fix the broken screen but did not work perfectly. I got refund. Totally recommended

Me
Review №18

Best place for phone repair! Great fast service and friendly staff. Phone fixed in less than an hour and best price in town!

Tr
Review №19

Good collection of Blu-Rays, DVDs and CDs. Found a BR copy Friday, which was super cool.

As
Review №20

Friendly people, motivated to help.

Be
Review №21

I’ve brought my phone in a couple times and they’re very efficient and have great customer service.

Ka
Review №22

VERY satisfied with this place. They changed and fixed my phone screen in less than minutes. I was also the cheaper compared to other places in Lincoln.

Jo
Review №23

CD Warehouse has excellent customer service. The phone service is cheaper and just as good as larger providers. It is basically Verizon service for a portion of the Verizon price. We pay a month in advance without a contract. More people should consider them because we save hundreds of dollars a year, we get exceptional customer service, and we dont have to stand in line all day to get service.

Je
Review №24

Good to talk to the guy who run the shop phone. I went there to order a replacement screen for my phone.. The price was better than quotes I got from 2 differents shop

Os
Review №25

CD warehouse is the most awesome music store ever. Thanks so much for being such a great place to buy all my music needs.

Sh
Review №26

They fixed my daughters phone screen for a very reasonable price and customer service was excellent. Will definitely be back.

Ki
Review №27

Chad & his staff are the most wonderful people alive!! Never once have I been in his store and walked away disappointed or empty handed. He even arranges what you need over the phone so all you have to do is walk in, get what you need from the friendly people behind the counter and walk out.Beyond being great business people, Chad and his staff are great community members. Chad is always sharing his freebies he gets from companies (concert tickets, lower prices, etc) and he passes every single discount he receives directly to his customers. He also is an active member in the music circles and helps to ensure that Lincoln, NE stays on the music map.Thanks Chad (and company) for all you do inside the store and out.Kizmet

Jo
Review №28

These guys have the best customer service. Hands down. Went in a couple Tims three years ago, came back in recently and the girl at the counter remembered me.

Mi
Review №29

Friendly, helpful and honest. Always a pleasure to do business with them.

Ch
Review №30

So.... I am extremely picky, can be a pain to some. Chad and staff have always met and exceeded expectations! They are always friendly and helpful and their prices are fair!! :) This last time, Scott worked on my phone until it was perfect and also dealt well with my need for everything to work perfectly! He adjusted the button on the screen and made sure I was happy!! A++++++

Ch
Review №31

Knowledgeable staff, repair services, affordable

Th
Review №32

Great place to buy new 💿

Ma
Review №33

The only brick and mortar I can get new releases on CD it seems like. Always helpful on the phone. Always friendly service in person.

Ti
Review №34

I have two phones for my family on the monthly pre-paid Selectel plan using the Verizon network. Always good reception and no problems with data use. A great value with great service, and no surprising upcharges.

Je
Review №35

I can get good service & products I am looking for. Daughter, wife, & I are satisfied.

Ja
Review №36

I came to this store because my current cell phone needed to be sent in for a couple weeks for repairs that were still under warranty. The staff worked with me and got me a temporary phone. They understood my situation and allowed me to sell it back to them for a negotiated price. Highly recommend.

A.
Review №37

If I could give a 0, I would ....If The CD, and music selection is great and really all their good for.. Dont rely on them for a phone or service.They lie about the product the service limitations and return policy. Then dont stand by ANY verbal statement, agreement to reconcile their bad business practices....Kara, youll be shutting doors soon for never responding

ad
Review №38

Always a great experience working with CD Warehouse! They offer a number of services! Check them out!

ca
Review №39

Its a one stop shop, you can pay your phone bill (if youre thru selectel) you can get your phone fixed and buy movies or cds

Br
Review №40

Best in town when it comes to customer service Chad and his team go above and beyond what they have to do to take care of you. My 14 year old daughter breaks her phone or needs a new one every 3-6 months. She can walk in the door and they know her by name. Thank you Chad and team keep up the good work! !!

Ti
Review №41

Love this store and their service. Treat you awesome and get the job done RIGHT! They even found me a very hard to find album, and I still got it at a very fair price.

Ka
Review №42

Chad and his staff are always willing to help. Very friendly. They were able to get information off of a cell phone that the (unnamed) cell phone company told us they couldnt retrieve the information. I recommend them to any of my friends that need a screen fixed.

L
Review №43

I have gone thru these guys for 3 years never had any issues at all love there service totally recommend it to anyone

Th
Review №44

Quick pay cell bill. Great Customer Service

Sc
Review №45

Ive had good experiences here every time I have gone. Purchased a nice Selectell plan and phone for my dad, and they made it simple, easy and fast much appreciated. The gal working the front desk was very nice, knowledge, and cool. Chad is always willing to help me at all times of the day.

Me
Review №46

Love this place! Been going there for years, great staff, and great prices. Even back when i had a Cricket phone, this is the only place i would go to look for a flashed phone. Always willing to help, and if there was a problem they were quick to resolve it! Check them out today!!

Pe
Review №47

The people there are very friendly and helpful good selection in music and cell phones

Er
Review №48

Updatemyggmail.com

J
Review №49

Love this place. Excellent customer service

Ri
Review №50

Broke the screen on my iPhone. Took it to CD warehouse for repairs. Had a great experience with them. Chad turner got me right in and had my phone repaired fast!! Will recommend all my family and friends to go to CD warehouse!!

Mi
Review №51

We have had two phones repaired at CD Warehouse. Quality and fast work at a great price. Thanks for the quick repairs. They also have a great selection of music and the staff is great! Thanks Chad and the crew at CD Warehouse.

De
Review №52

Would not trust my phone to anyone else. Chad and his crew offers a level of service that cannot be matched. I Have been a customer for quite some time and have referred many people. I live about a hour away and visit his store every time Im in Lincoln. Thanks for the great service

Sc
Review №53

When the internet crashes down, you will want some CDs to play your favorite music.

Sc
Review №54

Love this place! wish Omaha Ne had one! Cds Forever!

Be
Review №55

Chad has always been awesome to work with, along with the rest of the staff. Very fair pricing, high quality work...you feel like a friend is helping you out instead of a business. Highly recommended.

Jo
Review №56

Nice to have a quality place to still be able to find a wide variety of great CDs

Ja
Review №57

Krista is always a gem to work with; her customer service is very good

Me
Review №58

They are incredible! Take care of the customer and quickly! Ive had my phone screen replaced twice there in the past year because Im clumsy...awesome service and products!

Da
Review №59

I have always had excellent service from Chad and the crew at CD Warehouse. From music and movies to repairing my iPad that my son destroyed. Great people!

Ki
Review №60

Love that they buy my CDs

He
Review №61

The customer service is fabulous! The staff is friendly and very helpful when I am there looking for whatever music Im in the mood for at the time, which changes a lot. :)

Ke
Review №62

Worst place in lincoln to get a phone they got new prices on used phones i got 4 phones that dont work i got 2 batteries dont work and they got me on rush delivery for a phone screen been waiting over a week and they dont answer phone at store tear the place down

Kr
Review №63

I was a customer at CD Warehouse well before I ever started working there. It was great back then and even better now. Unquestionably the best! Thanks!

Na
Review №64

Great iPhone repair & pricing. Much more too, like my-fi for hot spot.

An
Review №65

Friendly, GREAT Staff who have helped me on many occasions. Great new network, I have MiFi and it works great! Looking to change over to their Cell Service soon.

Go
Review №66

Aww its lobster fest! Great as always.

Br
Review №67

Good place to get discounted cds and or DVDs also a good selection of blu ray DVDs Also very helpful staff to help you find a CD or DVD that you are looking for or have been looking for

Br
Review №68

Great experience overall. The staff was excellent to work with. Brought my phone in and had it ready within an hour, thanks Chad!

Gl
Review №69

Dont buy phone here they using other ppl phone numbers in dont want to return your money back 😠

co
Review №70

AWESOME CUSTOMER SERVICE, I refer everyone there. Chad is ALWAYS helpful no matter what the situation , phones , concerts, event info , tickets ...he is the go to guy...I switched to Selectel for phone service at CD WAREHOUSE & pay 1/3 of what I previously paid , entire staff is friendly & efficient ...

Be
Review №71

The kind lady working the register saved me a 3 hour drive. i am very grateful for the kindness shown at this store

C
Review №72

Best Place in town to get anything fixed! Great Staff, Fast speedy service!! Love it there! This place ROCKS!!

Tr
Review №73

Theyre very helpful of getting what you are looking for

Ca
Review №74

Excellent service. Fast turn around. Great prices!

Ni
Review №75

Been a customer for years! And every time I have an issue with a phone I go to CD warehouse and they take care of it. I strongly recommend this place

Gi
Review №76

They have really good old CDs

Tr
Review №77

Great staff , awesome selection. Manager/owner is the bomb, will do anything to help anyone out and is very helpful.

Ja
Review №78

I like going here to get tickets. Quick and easy and no excessive fees!

Mi
Review №79

Couldnt be happier with the service and response from these people, they are the BEST ive ever delt with and they always have smiles and try within their power to accompany everyone!

Ki
Review №80

CD Warehouse is the only place to go if you want prompt and professional service! Highly recommended!

ji
Review №81

Awesome music place for all kinds of music and movies

Gi
Review №82

Amazing staff, wonderful service! Owner goes our of his way to make sure all are satisfied!

Ca
Review №83

Always enjoy going to find music and movies here, the employees are really nice and knowledgeable!!

Mi
Review №84

Had a screen replaced on an iPhone 6 for $50. Great job for a great price!

Ch
Review №85

Straight up best environment and friendly employees.

Se
Review №86

Staff was extra helpful and friendly. Best phone repair place in town!

Am
Review №87

Friendly staff but disappointed that i was told i was paying for a NEW PHONE and when phone came in...it was refurbished - what did i pay extra money for? Lol u got me!

Ma
Review №88

Friendly staff....great selection!definitely will be returning!

Be
Review №89

Great selection, great service. Best shop of its kind in town!

Ro
Review №90

I went in for the used DVDs. A little pricey, but a good selection.They sell cellphones with histories too.

Ja
Review №91

You guys are awesome I always get great phones from you guys is very satisfied!

Sa
Review №92

Always helpful and friendly!

Le
Review №93

Krista rocks! Awesome service!!

Ja
Review №94

I hate technology but chad went above & beyond to explain to me how everything worked ! Going there is like visiting a old trusted friend

Be
Review №95

Best customer service hands down!!!!! Always service with a smile. Quick and Knowledgeable !!

Ri
Review №96

It was such a blessing to get good shoes for work.

Fa
Review №97

Selectel service is horrible, avoid this place at all costs. They screwed me on my bill

Sa
Review №98

Good cds good people

Me
Review №99

Great service and great prices, very fast also!

Ro
Review №100

Great staff....always willing to help out anyway they can!!

Information
100 Comments
4.4 Rating
  • Address:5141 O St, Lincoln, NE 68510, United States
  • Site:https://www.facebook.com/pages/CD-Warehouse-Lincoln/214546268725?fref=ts
  • Phone:+1 402-486-0047
Categories
  • Music store
  • Computer repair service
  • DVD store
  • Home theater store
  • Internet service provider
  • Cell phone store
  • Satellite communication service
  • Home audio store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–6PM
  • Sunday:12–5PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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