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NAPA Auto Parts - Catlett Automotive
189 W Pancake Blvd, Liberal, KS 67901, United States
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NAPA Auto Parts - Catlett Automotive

Comments
Ni
Review №1

Literally the worst parts store I have ever dealt with.I was 12hrs from home on a 60 hr road trip when a vehicle I was towing lost a wheel due to the studs breaking.Luckily I broke down across the street from this store, or so I thought.I called asking for a hub, no luck.Asked about wheel studs and was told they had 9 on hand.Walked over to 5 or 6 employees chatting with their friends.Took a few minutes and me speaking up to get an service.After 15 minutes I was told they didnt actually have any on hand. They also had a very limited amount of tools on hand.Worst experience I have ever had.Avoid this store at all cost!

Ja
Review №2

A good place to do business got exactly what I needed, good time that it took to get my parts with decent.

Si
Review №3

The young man who helped me was very nice. He carried my heavy DEF containers out. He looked for the oil and coolant I needed. His friendly attitude was appreciated.

fu
Review №4

20 minutes to just get a piece of straight heater hose. This place has really gone down hill!

Li
Review №5

The sales associates are kind and helpful.

He
Review №6

Love me a good auto parts store. If you need lube this place will sell you enough lube to get Roseanne Barr slick enough to slide down the old water slide.

Ta
Review №7

Staff was VERY helpful! Above and beyond service. And very friendly. I forgot to get her name, but she was working Mon, July 20 in the A.M. and she was AMAZING. She definitely deserves a raise!

Kr
Review №8

Everyone is eager to assist with anything you may need to know. Tools, parts information on how to do something on, ready to help EVERYTIME

ma
Review №9

A bunch of kids.There are some older employees that will attend you properly but it isnt as professional as it was in the past .

Ma
Review №10

Change you store hours!

Li
Review №11

Four stars because the last time I was there the guy went out of his way to help me even though I caught him at the end of what was obviously a bad day. But I did have a hard time giving them four stars because they tend to order a part for me just to find out its the wrong one when it gets here. And they almost never have what Im looking for. But I tend to replace their parts half as much as Parts I buy elsewhere.Except batteries and lubricants (that sounds horrible) but seriously get them somewhere else

Ka
Review №12

U need it, they got it, or can order it. Not cheap, but eliminates driving all over creation. Just pay & fix it!

De
Review №13

Excellent experience very helpful and knowledgable staff would use their services again

Jo
Review №14

Good service. Good prices

Ju
Review №15

No bad

Ra
Review №16

These guys are always willing to help with anything

Te
Review №17

Good customer service , well stocked

Sa
Review №18

Friendly employees and a large selection of parts and supplies.

Al
Review №19

Great people very knowledgeable

Da
Review №20

New manager and knowledgeable staff

Da
Review №21

They speech better English

Co
Review №22

Great people willing to help!!!

St
Review №23

Good service

Ro
Review №24

Need improvement on there stock.

Fe
Review №25

Good service, friendly and attentive people.

Information
74 Photos
25 Comments
4.1 Rating
  • Address:189 W Pancake Blvd, Liberal, KS 67901, United States
  • Site:https://www.napaonline.com/en/ks/liberal/store/23928?cid=pl_yext_jobber_CatlettAutomotive_23928
  • Phone:+1 620-624-6285
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:11AM–3PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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