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Lawrenceville Auto Center
2205 Riverside Pkwy, Lawrenceville, GA 30043, United States
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Lawrenceville Auto Center
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Review №1

I love the people at Lawrenceville Auto Center!! Its a great shop. They are very kind, professional, and most of all very reasonable. I have been going there off and on for major repairs for a few years, but just recently started going for minor repairs. When I tell you these guys are awesome, they are awesome. They take your car repairs seriously, no matter how big or small. They keep you informed every step of the way and they recommend only what you need. To top it off, they provide you with a courtesy shuttle service within a 5 mile radius. You have to check them out, these guys are amazing and thats hard to find these days in mechanic shop. Lawrenceville Auto Center is #1 in my book.

wi
Review №2

Staff was friendly and helpful. Repairs were done as asked. They fit me in the day I needed them to. Labor costs were fair, but I feel I was severely overcharged on the part. I didnt feel like arguing at the time. I was charged $259.95 for a starter for an 04 Corolla. Looking around online today, the day of service, (11-1-21) A new Genuine Toyota part from a local Toyota dealer was seen online for $99 and local retailers had refurbished options for $70. NAPA, for whom they have a sticker on their door, lists the part for $175.99, available in stock for pickup today at the Lawrenceville store. I do understand that someone had to deliver that part from somewhere, but wow.

Ma
Review №3

Hands down the most honest polite and friendly car care center I have ever used. 2006 Nissan Titan. Lost transmission fluid would not go in reverse. Was quoted $2600 from a transmission place to fix. The good folks at Lawrenceville Auto Center determined the transmission was fine just blew a coolant line. $541 out the door and fixed in less than 24 hours.THEY ARE MY NEW GO TO MECHANIC!!!!!

De
Review №4

This place is friendly, fast and fair. My daughter in law was quoted $700+ to replace a serpentine belt and was told it would be a lot of labor because the motor mount would need to be removed. Took the car to this business. They had it just a couple hours and it was fixed for less than $300. I highly recommend this repair shop.

3K
Review №5

Good, reliable servicing and very professional and friendly. Problem with my vehicle appears to have been properly diagnosed and repaired, even if I experienced a bit of sticker shock at the cost. (But this seems to be normal with car repairs these days.) I especially appreciated their accommodating my need for transportation to and from their shop. Will continue to have Lawrenceville Auto service my vehicles.

Ja
Review №6

This was one of the best customer service experiences I have ever had. I was given everything I asked for and more. They actually showed care and concern for not only my vehicle, but also my wallet. Everyone there was kind with a kind word. I will trust all my vehicular care needs with them.

Jo
Review №7

I recently had my car serviced at LAC. Although the issue could not be repaired at their shop, they recommended another facility that would be able to perform the work needed. They didnt have to go the extra mile in suggesting another company do the work, but it just shows how professional and concerned they are about their customers car needs.And the shuttle service provided, with Lisa at the wheel, was very friendly and entertaining!I will bring my car back to Lawrenceville Auto Center.

ka
Review №8

The best place for all your car needs, call them they pick up your car or drop off your car and they send you with their shuttle service, I used the dealership before but when I tried them 5 years ago there is no place to go except them , professional. Friendly, best service and prices. I love them all

Ry
Review №9

We went in for a scheduled oil change, but knew we were due for 100k mile maintenance. They examined the vehicle and recommended needed maintenance. David came over and explained everything to me; answering my questions with detail and words I could understand! They were able to complete all of the work in one afternoon. Dont let me forget to mention that they saved me money, by reminding me that my brakes were actually under warranty!!! Even though picking up the vehicle delayed their leaving on a Friday, the guys were very generous. I truly recommend them. They are awesome!!!

lo
Review №10

Every time I bring my vehicles here I leave satisfied with the job done and customer service. Never had a problem. Highly recommended

La
Review №11

Scott and his team was AMAZING!!!! Very professional and contacted me through the whole process. I will recommend him and his team to any and everyone for their car repair needs. Im not so car savvy and he gave me a thorough break down of the whole process and what was actually going on with my vehicle. If your looking for an awesome, professional and dependable team, Lawrenceville Auto Center is the place to go for all you car needs 😊.

Pa
Review №12

This is a GREAT buisness for service on automobiles! They’ve come to our rescue so many time for all of our vehicles. They’re professional , super nice and makes sure your vehicle is safe when you drive out. Thank you so much for all you do!!

Th
Review №13

Lawrenceville Auto Center is wonderful!! I brought my car in for a diagnostic and Stephen and team were able to diagnose and fix my wheel bearing within a few hours. This will be my go to mechanic from now on. 5-star service!

Bi
Review №14

We were in the middle of a trip and had a mysterious issue with our car that another shop was not able to uncover. They were able to work me in and try to find the problem quickly and professionally. They really bailed me out of a difficult problem as we had a way to go on a holiday weekend. Thanks for doing a great job.

Re
Review №15

Stephen and his staff are very professional, friendly and serving. After leaving my vehicle this morning he himself gave me a ride to the office. They are affordable and thorough. I give them a 10+ ... So reassuring to find an honest and reliable mechanic who is not out to drain my bank account ‼️ Single Women need not be afraid 😉

Ro
Review №16

A great day! I really enjoyed meeting the employees at Lawrenceville Auto Center but even more I appreciate their knowledge and professionalism. This is a business you can trust to do the job right and give you good price too. They get my highest recommendation.

El
Review №17

Before coming here I swore on only taking my car to the dealership! I had no choice one day and decided to use them. Turns out there was nothing wrong with my car, it was just acting weird. Thankfully they never charged me for checking it nor did they try to lie to me about extra services needed; we can all say we’ve been scammed by a mechanic. Not here! They are very honest, trust worthy and have the BEST customer service. No matter my situation they always help me in any way they can. Thank you so much!!!

Te
Review №18

My daughter was driving and the trim from the front bumper came loose and got wedged underneath the car. I called this repair shop and Steve told me to come right over. He came right out and reattached the trim for me. He refused any payment from me. I am very grateful…thank you again!!!

Ma
Review №19

Just a very honest people.I love it.

Mi
Review №20

These folks are great, I have used them twice for repairsand they did a great job , excellent customer service and very fast service.If you need a mechanic shop, these folks are the best.

Re
Review №21

Highly recommended! Their work is very thorough and I always leave satisfied with the work done!

He
Review №22

Everyone at LAC is super friendly and straight to the point.Any issues that they see, theyll tell you right away; Ive been coming here for a little over a year now with 2 different cars, and theyre the only place I trust to get the job done and right.

De
Review №23

Miss Lisa and Scott are the sweetest. Really considerate and perform well under pressure no matter what you and your mechanical chariot throw at them.

Je
Review №24

Professional, honest car repair, at fair pricing. They also have shuttle service too!

Ph
Review №25

Wonderful experience. They are very friendly and professional. I will be coming to them regularly for my car! Highly recommend!

Cr
Review №26

LVille Auto does our fleet service where I work. They fixed the A/C on our parts delivery Ford Ranger, and it will flat freeze you out of the truck now. Recommend this place highly!! Speak to Steve or Lisa and they will hook you up.

As
Review №27

I actually came here after going to the Jiffy Lube right down the street from what was suppose to be a routine oil change. My car started stalling and would just turn off. David checked me in and took down all my concerns and listened to me. Then I dealt with Stephen as well and they both made me feel so welcome and fixed my issue in such a timely manner. I will definitely be ditching Jiffy Lube on Riverside Pkwy and be joining the LAC Family!

To
Review №28

Everyone here was extremely professional and courteous. Highly recommend them for all of your auto repair needs.

Es
Review №29

Steve and his team are the best. They provide quality service at a great price!

Sc
Review №30

The staff was very courteous and professional. I had a ride control light that was staying on. LAC was able to reset quickly while I waited.

Mi
Review №31

Got a new set of tires for my Jeep and could not have been happier! They are great quality and it was all done in a timely manner by a team that you can tell cares about your safety and your car.

Ty
Review №32

I had a amazing experience here Lisa Patterson was a great help very friendly an informative looking forward to my next visit

Ra
Review №33

I just got a simple diagnostic, but the professionalism and courtesy of the staff was really the highlight of my service. Heard of this place from my brother and dont regret coming in!

No
Review №34

This was my first time at LAC. They were AWESOME. Very professional, explained everything. Most other shops in this area wanted to change my starter at about $400 plus diagnosis fee. They diagnosed that the battery cable was bad. And all of it was under $80. They really know their stuff and there very nice people to do business with!

Ch
Review №35

I needed help replacing a blinker bulb. I had bulb already. Manager was so kind, he replaced it very quickly even as was starting to rain. No charge! Such a blessing! I would definitely send anyone to thus shop!

Li
Review №36

I was impressed with the professionalism of the team. It was a nice surprise to learn of their shuttle service.

Pa
Review №37

The service is 100%. The Staff is extremely inviting and nice!The wait area is relaxing and comfortable I was able to work from my Computer with complimentary wifi. Complimentary bottled water as well!A wonderful experience while I waited for my vehicle.I will bring my family vehicles here going forward.

Ke
Review №38

Great people to do business with. They do a great jobKelly Strauss

Ca
Review №39

This is a great and honest place to go. They stand by there work and are willing to help.

A
Review №40

This service center worked on my sons car and took the time to explain what was wrong with car, which was a battery connection, but showed him how to fix it next time. Great service center.

Ka
Review №41

Serviced my nephews car. They were affordable and professional. I will be taking my car there in the future.

Bo
Review №42

The absolutely the best to work with !

KK
Review №43

Best car repair experience I’ve ever had! Will was extremely patient with me, nice, and professional. He made sure that I knew and clearly understood what was going on with my car and had me approve every repair and cost before they started anything. Once the repairs were done the payment and pick up process was easy. I am a life long customer now! Thanks again Will and staff, I truly appreciate you all.

Mi
Review №44

Great job. Made my 2006 run like new.

Bi
Review №45

I have a delivery fleet and have been using Lawrenceville Auto Care for a number of years. They always give attention our needs we are very satisfied with the quality of work we get from them.

Ke
Review №46

They are awesome, great service. Very fast and good customer service.

ae
Review №47

Lawrenceville Auto Center is by far the best place I have ever been to for getting my car repaired. The place is clean as a whistle, the service is five star all the way, and they always try hard to work with me and are quite helpful. I will always feel great when I get my car repaired here because the attention they give you and the staff are all top notch professionals. I really appreciate this shop a lot! Thank you!

Ka
Review №48

They are the best, I don’t even want to try some other places, they been taking care of my car for over 3 years

Ty
Review №49

LAC has been servicing our work trucks for quite a while now. Ive recently started using them for my personal vehicle and have been more than satisfied. Theyve got a very professional team. Highly reccomend.

Br
Review №50

Great service! Fair pricing and good customer service.

Ky
Review №51

The staff at Lawrenceville Auto Center are very courteous & very professional. Will, Leslie and the team were amazing. I took my Volvo in for a repair on the coolant system. I really appreciate that Will took into consideration that I had a rental car while he worked on my vehicle and had it ready before incurring an extra day of rental charges. I found a service shop that I will definitely be returning to!! Highly recommended!

Ja
Review №52

Clean facility, courteous, A1 customer service.It’s always good to find an establishment that treats others how they would want to be treated.My New go to.

Si
Review №53

The staff here is very courteous and honest. A company that was recommended through my insurance company stated that I needed to have parts replaced, costing a pretty penny. I took my vehicle to these guys, and they fixed it for a lot less. Plus the guarantee their work! Great pace to do business! 2 thumbs up!👍

Le
Review №54

DID A GREAT JOB ON MY ENVOY. I HAD LIFTED IT TO A 3 INCH LIFT. NEEDED CORRECTING THE VIBRATION WHICH THE GUYS DID A GREAT JOB. THE TECHS ARE VERY UNDERSTANDING AND EXPLAIN THINGS EASILY TO ME. DID A GREAT ALIGNMENT AND ROTATION ALSO ON MY ENVOY.

Me
Review №55

I cant rave enough about how great this place is. I had to stop there today when my car was giving me trouble on 316 and the staff was just so nice - not just to me but to everyone that came in. The place is nice and clean. It was a stressful moment, not knowing what exactly was wrong with my car, but they made sure I was taken care of. It was really refreshing not feeling like an Auto center was just putting a bandaid on an issue but rather genuinely fixing it. I would 100% recommend this place.

An
Review №56

Always go the extra mile. Professional and knowledgeable.

Da
Review №57

Its hard to trust a Shop with you car. Alot of shady stuff goes on behind the scenes. Stephan & David made me feel very comfortable with leaving my car in there hands. They are very up front & Honest with you. They kept me updated through the process and there work is always Solid. Dont have no complaints. Support good business

Al
Review №58

The staff at Lawrenceville Auto are both trustworthy and informative. I went in for two issues my car was experiencing and Steven was incredibly helpful and forthcoming about my issues. He also didnt try to push me to do any service that wasnt immediately necessary. Not only that, but the pricing was fair. Ill be going to this shop for the foreseeable future.

Er
Review №59

Great service Great people excellent price

Ga
Review №60

First impressions are lasting and I will say it was a very good experience. I took my Nissan Rogue in for back brakes and Stephen was very accommodating. I waited for my vehicle at the shop and the environment was clean and well maintained. I will definitely use their services again when my car needs to be serviced.Thanks for excellent service which seems to be rare these days!

Re
Review №61

We have recently had to replace an engine in our Toyota RAV4. Stephen and his team were FABULOUS through the entire process. They were meticulous about letting us know status and reviewing all of the repairs that were done to our vehicle.I is running like new and we are so pleased to be working with such a wonderful shop. We have certainly had our share of dud mechanics and I can say beyond a doubt that this group wants to do a good job for their clients and always goes the extra mile. Just a quick example my wife forgot the extra key when picking up our car and they drove it to our house, we did not even have to go back and pick up.Thats customer service +++.

Ke
Review №62

I think just about everyone has some concern, whenever they have to take their vehicle into a mechanic, that they will not only be reliable, but also fair and honest. There are a lot of horror stories out there about the bad ones. This was my first experience with Lawrenceville Auto Center (reading a bunch of very good reviews brought me in to them), and I can tell you that right from the moment I called to schedule an appointment, through bringing it in, and then picking it up, they made me actually feel like they wanted me to be a part of their LAC family. Very friendly, from the receptionist, to the owner, and even the mechanic who worked on my car. They showed concern with how my cars problem may have happened, what to keep my eye on, and for me to be sure that they were there to help me with whatever might pop up going forward. This is definitely going to be my go-to auto mechanic going forward!

Gr
Review №63

Awesome! I highly recommend this shop.

Li
Review №64

All of my interactions with this team have been stellar! They always work hard to help me take care of my issues!

Mo
Review №65

I had a great experience. Thank you LAC for fixing my vehicle.

Ha
Review №66

Terrible service and unprofessional behavior.

Ed
Review №67

Excellent service and customer care.

Pa
Review №68

My car had stopped with the hot engine light on and AAA recommended and towed my car to the Lawrenceville Auto Center. I called the next morning and they did a check to see what was wrong and called me to give me the price and details about what was wrong and price for fixing it. They do not do anything to your car without an ok from you. Im glad I took AAA suggestion. My mechanic, Jeff Dixon went out of his way to help me. Thank you Jeff for your kindness and an excellent repair job. Thank you also to Leslie who picked me up to get my car.

He
Review №69

Great people and great service.

Am
Review №70

Wouldn’t recommend this company if have a budget or if you are a person of color. Outrageous pricing. Horrible attitudes.

Je
Review №71

I had my headlights restored by Rich the headlights were faded and yellow you turned the headlights on at night it barely illuminated the road, but after Rich got done with the headlights they looked like new what an incredible job he did. Now at night the headlights illuminate the road so bright. Thank you Rich much appreciated. Rich is also a great mechanic

Ta
Review №72

Unquestionably positive experience! I want too personally thank the owners own, Mrs. Leslie and whichever technicians worked on my wifes vehicle. If anyone reading this is wondering if there is still an honest service shop in existence.....you have found one with Lawrenceville Auto Center!!! May GOD Bless you all and have a safe and happy Thanksgiving!!!! Thank you all again and again!!!!!

Va
Review №73

Great job and prices.

Ar
Review №74

They are amazing. Had a battery issues and even though they didn’t carry my battery they helped me with troubleshooting and even charged my battery for free as a courtesy when they didn’t have to. They definitely bring back that family feel that most mechanic shops lack. Will be doing business here in the future .. & thanks again !!❤️❤️❤️

Ke
Review №75

Its obvious when you interact with this family owned company that customer service is at the core of their success, Everyone treated you more like a friend than a customer and it was honest and not contrived. I had a complete brake job that was priced competitively and completed professionally. They provided a shuttle to take me home after I dropped off the car and sent the shuttle to pick me . He got their 5 minutes early and since I got tied up for a few minutes I apologized for keeping him waiting. He laughed and said hed rather wait for me than make me wait for him. They will be my first choice whenever I hear my car make a strange, and potentially expensive, noise. Its great to find a company that you feel that you can trust.

We
Review №76

Top notch always super helpful staff!!

Br
Review №77

Very friendly and helpful staff!!!

Ea
Review №78

They worked on my 2013 Chevy impala and did an amazing job everyone there had a good attitude with every interaction a lot of places forget how important that is especially to the customers spending money also they were extremely patient with me when it was time to pay ..the only reason I cant give 5 stars is because the price was higher than expected and pretty expensive ... bringing my car there was the best decision I have made with mechanical shops and I have not had any issues since ...if I ever have any other issues I would definitely go back.

Ke
Review №79

A true trustworthy mechanic shop!

Wi
Review №80

A1 business ethic ,great mechanics

Br
Review №81

These folks are friendly, professional and provide expert service on my daily drivers as well as my prized 1933 Ford Hot Rod.

Fr
Review №82

It was my first time at Lawrenceville Auto Center and I must say that I was treated very well, These folks are very professional and courtious, I drove in at 8:00am and my car was ready by 10:00 am or so, I had a suspension issue and they gave it a thorough diagnosis and explained everything that I needed to know without any pressure to fix whatever can wait for another appointment, These good folks have not only earned my business, but respect for their honesty and professional service. I highly recommend! !

Ha
Review №83

Amazing service and very efficient! Melanie is awesome - super sweet and welcoming. The techs are very honest and will make sure everything they do is actually needed and do not try to push you into anything that doesnt need to get done. Overall, great staff, friendly atmosphere and very efficient. Will only go there from now on!!!!

Te
Review №84

Professional, affordable, AAA certified

cy
Review №85

WOW! Extremely satisfied. We have found THE PLACE to take our vehicles. Great customer service : they called and explained the needed repairs in terms we could understand, provided status updates of the repairs, work was done in a timely manner & they were upfront and fair in their pricing. We were having issues with our transmission, so believe me, they had opportunity to tell us anything and bill us whatever. INTEGRITY is what this company has! We will always take our vehicles here. Thank you, LAC, for being the company you are!Update: Took out other vehicle in for service. Again, EXTREMELY PLEASED. Top notch service & repairs, just like on our other vehicle! I highly recommend LAC!!!

Tr
Review №86

Lawrenceville Auto Center did a good job in identifying the problem and addressing our needs.

An
Review №87

They did an excellent job with both the repair and customer service. They are honest people and you can trust them with your vehicle. I highly recommend their service.

Da
Review №88

Great experience. I took my Ford expedition in, because my check engine light was on. It was a spark plug misfiring. So I had all the plugs and wires replaced. My truck is driving great! Service was spot on. They even dropped me off and picked me up from my place. I believe the price was fair, but Im no expert. Overall I will be going back for any other vehicle needs.

Ch
Review №89

The service was great but the price was not. The price for my starter is only $54 from advanced but they charged me $317!! I was thinking it would be more around $350, that’s avg cost when you google. Cost me $500 just to change a starter on a 17 year old car.

Ri
Review №90

They always do a great job

Da
Review №91

I have been bringing my car and my wifes car here for a couple years. I cannot say enough good things about this shop. The people are very friendly and always explain everything really well. Occasionally, they will see something on my car that needs to be fixed, but will be straight up honest and tell you it can wait until the next oil change. I am not a car guy, so it is nice to have a shop that I can TRUST. They are a family run business and treat you like family! Mr. Jeff is the owner and is right there in the front when you have a question. Looking for a mechanic that is a breath of fresh air? Go to Lawrenceville Auto! Good honest folks! Great service! And all at a fair price!

De
Review №92

I’ve used LAC a few times for both of our cars. They are friendly and keep you informed through the diagnostics of the problem. Once they have a game plan in place they present you with an estimate of needed and recommended repairs. They’ll also check fluid levels and air pressures if you ask. Every time I have gone I have left feeling my car is in good shape and I don’t feel I like I was taken advantage of. Very highly recommend!

Dw
Review №93

These people has helped me out so much

je
Review №94

The staff are the most customer centric automotive business I have ever encountered. First class service!

Da
Review №95

Very good& nice helpful people

Jo
Review №96

First of all, the decor in the waiting room and the restroom was amazingly impressive...definitely a womans touch. It was clean and comfortable. The service was quick and the man at the front was friendly. My only suggestion...provide coffee in the waiting area, we early customers would really love to have a cup while we wait...the most amazing thing and what will make me a return customer...are you ready....and Ill type in all caps for every woman and customer to see....THEY DIDNT TRY TO UPSELL ME! i GOT SOME RECOMMENDATIONS FOR SOME AIR FILTERS AND WHEN I ASKED IF THEY NEEDED TO BE REPLACED AT THE TIME OF SERVICE, I WAS TOLD NO...JUST SOON...WOW!!!!! BRAVO TO YOU AND I WILL BE BACK!!!!!!

Wi
Review №97

Great service and fair prices. Honest mechanics and that is a VERY hard find these days. I would tell anyone to go here for auto care needs

Da
Review №98

Great experience all around!! Very pleased in the work that was done and well as excellent communication provided on necessary repairs. Fantastic shop and crew!!

La
Review №99

I brought my 2009 Chevy Colorado in for a cooling system problem that Ive been avoiding for a couple years. They listened to my explanation and went in to find out whats wrong. They figured out in 2 hours whats been puzzling me for 2 years. Now my workhorse is fully operational and no more worries or hassles. Thank you, Will! Your team is excellent!

Ja
Review №100

Love this place. I feel confident that they are truthful and do a great job at doing all repairs.

Information
33 Photos
100 Comments
4.6 Rating
  • Address:2205 Riverside Pkwy, Lawrenceville, GA 30043, United States
  • Site:http://www.lawrencevilleautocenter.com/
  • Phone:+1 770-824-3209
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Tire shop
  • Towing service
  • Truck repair shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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