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Elite Auto Collision
881 Cripple Creek Dr, Lawrenceville, GA 30043, United States
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Elite Auto Collision
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Da
Review №1

I had a great experience here. Everyone here is very friendly and you get a family atmosphere as soon as you walk in. Rick did a great job at repairing my bumper and finished way before the estimated completion date. If you need body work this is the place to go!

Me
Review №2

Geico recommended this place after my husbands car was in an accident. They were awesome! Everyone I talked to on the phone was super professional and helpful. They kept me up to date on the repairs. Super happy with everything and everyone. I recommended this place for any repairs you have or need

Pe
Review №3

I recently had both of my vehicles fixed at Elite Auto Collision. Just to start off I will say they did an amazing job considering the damages and work that had to be done. Rob was super helpful and walked me through the whole process, he delivered my vehicles on time as promised. I did a ton of research trying to find the right placed to bring my vehicles since they are very special to me and now I know I couldnt have made a better choice. This shop is top notch and their attention to detail is what separates them from the rest. Thanks again Rob!!

Ph
Review №4

Great environment and the workers are friendly which make you feel comfortable that your car is in the right hands.. They do a great job keeping you posted about your vehicle...front desk worker LOVE your energy and shes so friendly...Amazing job guys...

Te
Review №5

Classic Collision was the best!!!!! I have not experienced professionalism like them in awhile. It was refreshing. Rick is the best!! I knew I was in good hands with him. They each kept me up to date on my vehicle, they finished the job super early and my vehicle was better off than when I left it!! I give them 200 stars and seriously the best decision I made taking my vehicle farther away from home!!

Ja
Review №6

Took forever. I was rear ended and it took a month and 2 weeks to get my car back. I felt this was a little long for these repairs, but to make it worse, the repairs were not fully complete. I waited for 3 months for a part to arrive, no call back. I had to repeatedly call for updates. While the front desk person is nice, I believe he has too much work to properly care for customers. I drove up to Classic Collision of North Lawrenceville multiple times to get my car complete. I still have damage that is not complete, after 5 months. Im tired of dealing with it, I think Ill take the loss because the time and stress of dealing with them is not worth it. I only went to them because the other body shop told me they were too busy at the time and to use this body shop. I also had some previous damage for pealing paint on my rear passenger quarter panel. I asked for an estimate to repair it while they were doing the other work, and the estimate was enough to buy a new car. I would never suggest anyone to go here.

Me
Review №7

Worst service from Rick. He is very unprofessional, rude and lies. We had multiple issues and it ended up getting escalated to the regional manager who worked very well in trying to resolve the issues. But still, overall, I would not recommend this shop to anyone as the quality of work is poor. It has not been a month and the paint is peeling on my hood. I would compare it to a Maaco quality work. When we first took it they didn’t even bolt back the front bumper, properly so it would move when you touched it, they tried to shortcut a lot of work and the paint color doesn’t even match properly.

Wi
Review №8

Rick was great! He said my part would be ready on a specific day and it was! Not only was it ready but the quality of the work was A++!

Ji
Review №9

I was sent here after being rear ended. I will start by saying they did an excellent job with the repair. I would give them five stars but for the communication and that no one wears masks, one year into the pandemic. I was told that I would get a call the next morning once they had an idea of what needed done, and three days later when my rental was due back I had to call them to figure out what was going on. After that call I did get updates. They have a sign saying you can get service outside and not come in, but both at drop off and pick up I had to go inside where folks were working without masks. The person who drove my car to the front at pickup wasn’t masked and didn’t wipe down the car or anything. We have a high risk family member so have been very cautious, so this was not a pleasant experience.

La
Review №10

The team at Elite should teach businesses on what AMAZING customer service looks like. They have it mastered. It was the recommended place that GEICO suggested to have my repairs done at and Im so glad they did. They have an awesome working relationship with GEICO that made the claim SUPER easy including on-site Enterprise rental so it was a one stop shop for everything. Erika thoroughly explained what needed repairs and when they would be done. They even have a text messaging service keeping me apprised of the progress. And the work is absolutely impeccable! I couldnt be more pleased with my experience here. While I hope I never have another wreck, I know where Ill be taking my car if I do. THANK YOU ELITE!

Ro
Review №11

The experience was excellent. My car was ready a few hours earlier than they promised. The work was excellent and the service was beyond what I ever expected. The people were very professional and the place was extremely clean. I would recommend them all of the time . Excellent !!!

Da
Review №12

I have had body work done on my 2015 Audi A4 and my 2010 Honda Accord coupe at Elite Auto Collision in Lawrenceville, Ga on a couple occasions. Each time they did an excellent job and the prices were fair. Rob was professional and explained what would be involved in the job to get the best results. I would recommend this shop to family and friends and in the event I need repairs to my vehicles in the future I will be back to Elite Auto Collision in Lawrence, Ga.

Ka
Review №13

Friendly, fast and affordable! A triple treat! Brought my car in on a Tuesday and had it back by Friday. Estimate right on target. Communication updates as needed; so considerate! Excellent workmanship; car looks brand new! I highly recommend Elite Auto. Its a relief to have a mechanic you can trust!

Ed
Review №14

Elite was extremely professional. Robert communicated with me through the whole process and also went over and beyond all expectations to help with my claim. I will definitely recommend Elite to everyone!!!

Mi
Review №15

Rob and his guys did an exceptional job on my 4Runner! Rob was to the point, concise, timely and professional through the entire process. I highly recommend Elite Auto Collision!

Ch
Review №16

Marty and his team at elite auto did an amazing job. From first drop off to working with the insurance company to get everything repaired. Car came back perfect and in better shape inside and out then when I bought it. They repaired it and had it back to me a full week ahead of the insurance companies estimate. First class company, communication and work!!!!

AJ
Review №17

This is my second time using Elite, again I received top notch service. Robert communicated with me during the entire process. He worked with the insurance company to make sure everything was covered and took care of the rental car for me. As an added plus they detailed my truck, even cleaning the bottom of the cup holders. Hopefully I wont need their services again, but if so they are definitely my goto collision center.

Ea
Review №18

I was greeted very friendly and professionally, that gave me a great sense of security. Robert went over the process with me, he the sent a appraisal to the insurance adjuster. When Robert got an answer back he contacted me and the repair proceeded. I picked up my vehicle today ( by the way 5 days earlier than promised) I could not tell there had been any damage. I give Robert and the crew A 10+

An
Review №19

I am extremely satisfied with the repairs on my Audi. Robert and his very capable staff put my car back together and insured that all of the features that I absolutely need and love worked properly as if it was never damaged. I would recommend this body shop to anyone. I chose Elite because of the reviews that other customers left and I am pleased to say they were absolutely right. Thank you again Elite. I hope I never need you again, but if I do, I wouldnt think twice about who I would trust my vehicle with!

Co
Review №20

My wife recently got into a fender bender at the worst possible time. Scheduled to take her vehicle out of town in a matter of days, we reached out to the crew at Elite Auto and they did not disappoint. They disassembled, repaired( like it never happened), and returned our vehicle ahead of the promised date. Such a great experience with some great people. They are called elite for a reason!!!

Fr
Review №21

Robert was the most professional and informative person I ever met. They did an amazing job on my Jeep. I will forever use them and recommend them to everyone I know.

Ka
Review №22

Very impressed with Elite. The repairs to our car were very well done, you cant even tell it was ever damaged. Much to our pleasant surprise they even washed the outside and cleaned and vacuumed the inside. Danny and Marty were very easy to work with and the turn around time was shorter than expected. We will definitely use them again in the future if the need arises.

Me
Review №23

This place is excellent all around! Erika, the manager, was very helpful, kind, and considerate when dealing with our 16 year old daughter who is paying for her repairs. They were honest in their estimates; not adding services that were unnecessary. The paint job they did for the hood and fender was of outstanding quality. We are very happy to have found this place. Thank you Erika and staff! Love, Lauren and Melissa.

Me
Review №24

They were very professional especially the owner and manager. They sent text updates, even called twice to give more information (without asking), and provided a mini detail to my car. It was great service and I will now only go to them for anything car related.

Me
Review №25

Quick & simple. They were fast & efficient & I would take my car there again if anything happens. They even glued on my fuel door for free. Thanks guys

Sp
Review №26

Just picked up my Prius that had right rear door/quarter panel and rear bumper damage. The car looks as good as new, great job! Rob and his crew were kind, professional and took the time to talk, explain and answer questions. Great experience. Thanks!

co
Review №27

Expert repairs done in a timely manner. The entire staff goes out of the way to assure that the customer is satisfied. The shop is welcoming and they even have loaners readily available. I tend to baby my vehicle and when I was hit in the accident I was afraid that my baby would never be the same. When I picked the car up I was delighted to find it was pristine! Thanks for a wonderful experience.

Bi
Review №28

I had a phenomenal experience at Elite Auto Collision. I needed my windshield replaced and it was completed in a timely manner. While I was waiting I was impressed how CLEAN the waiting area was with Wifi, Bottled water & Coffee.

Ky
Review №29

Everyone was very professional and answered all of my questions. The gentleman said that he would have my car done by Friday but it was actually done by Wednesday which I was very pleased with. When I saw my car I almost thought it wasn’t my car because of how nice it looked afterwards. A bus had scratched up the side of my car. The pricing was very reasonable. They managed to fix the scratch and also gave my Hyundai a nice cleaning!

Me
Review №30

Marty and Danny were so helpful! Right off the bat when I spoke with Marty the quality of customer service over the phone was exceptional. Marty was very welcoming and easy going. Both Danny and Marty kept me informed on the step by step process of getting my car repaired. Marty sent texts and called every so often to keep me updated. They really are genuinely good people who value your business and care about getting you back in your car in a timely manner. Thank you guys!

Th
Review №31

Great work. Worked on my Porsche and couldnt be happier with the results! Great prices too.

Pa
Review №32

Marty Burke and the crew at Elite provided a professional experience from the very start. An estimate was provided; a time frame for repair was spot on and once I received my car, it was clean and repaired to beyond my satisfaction. Elite handled insuring that the person who hit my car paid for the cost of repair and kept me updated throughout the process. Second time I have had to use Elite Auto Collision in Lawrenceville, and will definitely recommend to friends and co workers as the best body shop in the area. Mr. Burke has a pleasant personality and placed customer service as his top priority.

So
Review №33

This place rocks!! Erika was awesome! She is very knowledgeable of her job & it shows. She had a great attitude as well and the guys in the shop were quick to get the job done. I received texts and calls to let me know the step by step process of my 300C being repaired. You hate having to go through an ordeal like this but Elite was top notch with their professionalism and made it a lot easier!!

Ke
Review №34

Thank you elite auto! You guys are very professional and the job you did to fix my truck was amazing. Your staff was the best and reception lady was so friendly and helpful. Oh she even remembered my name every time we spoke as if she already knew me. The repair was like new, Im very happy.

Br
Review №35

I truly appreciate the business of Elite all around the board, myself personally I would recommend someone to go Elite especially at the lawrenceville location, Robert was on time and on point

Br
Review №36

Edit: Ive visited a number of times since my last review, and they are still a 5-star experience. All steps of repair fell within the expectations set by the team, and updates were convenient by text. Id still recommend Elite Auto Collision to friends and family, and Id definitely return.In a nutshell: very professional, courteous staff. Auto body crew did a great job on a fender bender. One-stop convenience - rental, inspection, and repair in one spot. Highly recommended for any auto body work, accidental or otherwise. The Elite crew went above and beyond for us, ensuring clear communication and quick service. Their waiting area is also definitely a notch above the expected standard in a body shop.I cannot overstate just how well this team does their work. It’s apparent that the team cares, and that’s a rare thing to find these days. Elite Auto will be my first go-to spot for any potential body work going forward.

Jo
Review №37

Just picked up my car and they did an excellent job. Elite Auto Collision handled everything from the rental car to dealing with the insurance company completely fixing all body damage to my Ford Fusion. I would most definitely use them again and recommend them to anyone needing body work to their car.

Ot
Review №38

I just had my 2017 370z repaired by Elite of Lawrenceville and I must say these guys are awesome. Ericka is so awesome constantly communicating with me regarding the status of my vehicle completion. She knows her stuff (she is the specialist) where we never needed to address the repair shop individual because she clarified things so well for no further uncertainty. My car repair looks new and very professionally done. I would recommend everyone for their next car repair at this location.

Le
Review №39

The staff at Elite Auto Collision Lawrenceville are shining examples of what excellent customer service looks like. They are always courteous, professional, helpful, and genuinely nice people. They are also service focused. Although, I hope I dont need their services again, they are my go to and the only service that I recommend without reservation.

DA
Review №40

This shop is amazing. I have a couple of automobiles and I trust no one else to care for them. The work is impeccable and the time my car is in the shop is always minimal. In addition, the staff are very professional. From the moment I meant Danny Flores to the pick up of my car, I felt the genuine concern for the repair process and me. Thank you for your service and thank you GEICO for selecting a company offers quality customer care.

Er
Review №41

This place was AWESOME!! I had an appointment for Friday and I came in on the wrong day Thursday.. They were full and couldnt take me and I was going to have to reschedule but then they were able to take me.. I had to get a rent a car the sales lady (I forgot her name, so sorry) was very nice... I was thinking I was going to have my car back on Monday but it was ready the same day before close of business! AWESOME!! I really enjoyed my service from the staff Erika, Cody were very friendly and courteous.. Thank you so much! I would come back to you guys if I ever need repairs done again!!

Ev
Review №42

Best customer service I have ever gotten! Erica kept us updated every step of the way. She was so nice & so helpful! Even though we didnt communicate directly with the repair staff, we have to mention them as well. Our daughters car came out better than we couldve even hoped for. We will definitely use them for any future repairs & would recommend them to anyone needing a repair!

Li
Review №43

We needed to get dents removed and paint redone for the lift gate and bumper on the back of our Sienna. Their price came in hundreds of dollars lower than 2 other shops I received estimates from and the work was perfect. They were fast, communicative and easy to work with. I would definitely use them again and refer anyone else to them.

Fe
Review №44

Two months ago the staff at Elite Auto Collision repaired my vehicle...Danny was outstanding. Their customer service is exceptional, Christie and Lori were also great. I highly recommend this location for professional repairs.

Mi
Review №45

I had a really great experience with Elite!! I was just starting to bond with my 3 month new 2019 beauty when I was stopped at a light. Unfortunately the person behind me was in a rush and HAD to make the left hand turn signal. She side swiped my car in doing so and dented my baby in the process. Elite was chosen to get her back to her beautiful self and they did not disappoint!! Thank you Elite and all involved. You did a bang up job (no pun intended haha!) on restoring her to showroom quality. The staff was great also....very friendly and accommodating. They answered any questions I had with a smile and explained every step keeping me informed with status updates on a daily basis.Thank you again Elite!!!!! 😊👍

Ti
Review №46

We just picked up my mothers car and we are really impressed. Not only was the customer service spot on, they stayed true to the estimate. What I liked best was that they kept us informed the entire time with texts and phone calls. And to top all that off, we got a lifetime warranty on the service. We dropped it off Monday and our car was ready today! I wholeheartedly recommend this place for reliable, affordable and efficient service.

Be
Review №47

Elite Auto Collision is amongst the best body shops I have found. They are family owned and incredibly nice. The quality of work speaks for itself and is the reason they have such a high rating. Look no further if you need body work.

Ki
Review №48

So professional and courteous. I didnt think being in an accident could be so pleasant and easy! I brought my car in, and from that point I was kept informed of the process every step of the way. When I picked up my car the job they did was flawless. I couldnt be happier and would definitely highly recommend

Bi
Review №49

Wow I went to Ellte Auto Collision this morning to get an appointment to have some repairs to my Lexus ES350. I knew it was not much but being Monday I was just getting an appointment. Well Marty looked at it, took it in the back and a few minutes later Tyler brought it to the front door all done. Now my family was in the auto body business for 50 years and that is how we operated. That is 5 Star Classy all the way. I offered to pay for repairs or at least give Tyler something but they would not accept my offer. That is the way they operate and would like to keep my business . I will be recommending Elite to everyone who may have the misfortune to need a good auto repair facility. Professionals !!!

To
Review №50

My husband and I were extremely impressed with the customer service and the timeliness of the repairs for our van. We have had to use other collision centers in the past and this one far surpassed our expectations. The employees went above and beyond to show respect, friendliness, and concern to ensure that our experience was a superior one. We were notified during each step in the process and all details were thoroughly explained. We would definitely use Elite Auto Collision again if needed.

Ch
Review №51

I couldnt find anyone in the area that wasnt charging me $500 or more for my car to be buffed out. I showed up to Elite, and they buffed my car at no charge! Jordan provided excellent customer service, and the environment was very welcoming. I definitely suggest coming here for excellent customer service, as well as having a great job done to your car.

Mo
Review №52

This is the second time that Elite Auto Collision has worked on one of our cars after an accident. The second time we could have gone to any repair shop and we chose to return to Elite because of the quality of service we had the first time. Their work is outstanding! Erica, at the front desk, knows her stuff! She is friendly, helpful and very responsive. I really appreciate how she explains everything that the techs will be doing in the repair and the time frame. She calls or send text updates every couple of days so that you know exactly where they are in the repair of your car. They return your car clean and on time. I couldnt ask for better service. If a need arises for another repair, this is where I would go again!

De
Review №53

I had a wonderful experience when I took my car here for repairs. On the phone and in person, the employees were courteous and professional. I really liked the text message updates as they kept me informed during the entire process. My vehicle was ready when promised and looked incredible when I picked it up. Thank you to everyone there for the great work!

Na
Review №54

Took my bumper end cap in for them to order a new one and paint it. Their quote was about $50 less than nearby shops. It was ready for me to pick up less than 3 days later. Paint matched perfectly. Great customer service and quick turnaround. I also appreciated the text message updates on the work they were doing for me.

JR
Review №55

Yesterday visited Elite to have them survey a used car I have just purchased. Marty and Danny not only fixed a door that was not closing flush to the car body, but installed a new plastic floorboard footrest I had just bought. And amazingly they did this while refusing to accept any payment. Their attitude was cheerful, positive and down right uplifting!! Those 15-20 minutes of interaction spoken volumes of customer service THE RIGHT WAY in an age of unsatisfactory, rushed quality care. An Elite customer for life thanks to these 2 guys!

St
Review №56

First let me say, this was the first wreck Ive been in. Some Idiot ran out in front of me and hit my front bumper. I was really upset about the whole situation and didnt know how the repairs were gonna be.They were amazing!!! Elite Collision Center was amazing from the first phone call to the pickup. Jordan at the front desk was always very nice and knew what was going on. James and Joe were also very nice to work with. Mikey in the rental was very friendly.It was an amazing combo with all of them there. I felt very welcomed and my kids did as well.I got my truck back in 2 days! I couldnt believe it! Looks amazing and they did such a good job! I hope I never have to go back, but if I do.....I know who to call!Thanks Elite Auto Collision!

Ta
Review №57

This place is fantastic and their customer service is top notch. I had someone run into the front of my car and damage the bumper cover. Nothing major and it was the other persons fault. The other drivers insurance is Liberty Mutual. The Liberty rep told me I could choose a body shop. After reading all of the good reviews for Elite Collision, I decided to use them. I called Elite and scheduled an appointment to drop off my car. They also arranged a rental car through Enterprise. When I arrived at Elite, I was greeted immediately and they quickly got me processed. They called Enterprise and got a driver out to pick me up in about 10 minutes. I dropped my car off on a Tuesday and was told it would probably be Thursday before it was ready. Every day I got a text message telling me how far along my car was. On Wednesday, I was notified that my car would be done that afternoon. I drove my rental car back to Elite and saw my car ready to go. I went in and was again greeted immediately. They took me out and showed me my car and went over the details of the repair. The repair itself was perfect. You can not tell anything ever happened. They also took care of my rental car, so I didnt have to return it to Enterprise. To top it all off, Elite is affiliated with Liberty Mutual, so I never had to spend any money out of pocket. They took care of everything.

Jo
Review №58

The easiest trip to a body shop that I have encountered! Knowledgeable and courteous! Text were sent to my phone during the whole process, no need to call and check for status! Ladies in the office made my trip quick! Thanks Elite for your excellent treatment!

Bi
Review №59

This is my 2nd time dealing with Danny and company at Elite Auto and both times, theyve exceeded expectations. Awesome work and great daily updates of vehicle repair.. my Volkswagen looks practically brand new after their work. I highly recommend..

Ch
Review №60

I took my car to Elite after visiting with a different collision center first. Erika then evaluated my car at Elite and provided an estimate significantly better than the competitors estimate. Then Elite team then followed through with everything on time as estimated. What a pleasant surprise!

YV
Review №61

Elite Collision was very professional. The customer service was EXCELLENT. They constantly kept me updated on my car service. The estimate date and time my car will be ready was accurate. I truly recommend ELITE COLLISION to anyone that is looking for a place to repair damages to their car.

De
Review №62

Jordan was absolutely wonderful! She kept me up to date on the status of my repairs and made sure everything was perfect when I came to pick up my car. I am very picky about who touches my car and I wont trust anyone but Elite Auto to take care of it! Thank you for another excellent job!

Ri
Review №63

These guys are awesome!!!! I received my car 7 days early and it looks like new!!! I was a little skeptical at first to take my car there as it is a 2017 75th Anniversary Edition JEEP Grand Cherokee. I thought about taking it to Hayes but decided to go with Elite and Im glad I did. These guys did an exceptional job. They kept me posted every step of the way and was finished with my car in no time. Also to top it off they returned my car back to me detailed inside and out! Erika you have an incredible team hats off to them all!!!

Ye
Review №64

I recently had my vehicle repaired at Elite Collision and my experience was excellent from the beginning. The people were very friendly and provided timely updates and information about my vehicle while it was being repaired. I received quality service and my car was returned to me quicker than I thought. EXCELLENT!

Na
Review №65

Took my Car in to Elite Auto in Lawrenceville on 10-16-17 to get a dent taken out the rear end , and i must say Customer Service there was Great. Nice and Friendly. This was my first time ever going to Elite Auto. I was in and out in no time. They keep you update on everything that is going on with the repair. I would highly recommend Elite Auto Collision in Lawrenceville. Thanks again for taking care on my Car.

Do
Review №66

So I hit a deer......dreaded the hassle of getting the car fixed. State Farm recommend elite even though I wanted to take my car to BMW. I’m so glad I took the car to Elite. First time experience with them was great. Erika communicated with me through the whole process. I just picked the car up and so far everything seems perfect. I would definitely go back again.

Av
Review №67

Was super bummed when my BRAND NEW car got hit. Took it here to get repaired. These people are awesome!! Theyre all so nice, gave me constant updates ,and organized everything for me so I didnt have to worry! They did a fantastic job and my car looks back to brand new. They even did the paint job over (without me having to ask) because it wasnt perfect the first time. Its perfect now. Also, when I picked up my car they had detailed the inside and washed the whole thing! Thats just awesome service. Take your car here they do a great job!

Jo
Review №68

I brought my truck in for body damage repair. The office staff is extremely friendly and professional. They kept me up to date with the status of repairs. I was amazed at the quality of the work and the paint matched perfectly. I highly recommend Elite Auto Collision in Lawrenceville.

lo
Review №69

Excellent service, they treated me like family.Alana and the Elite Auto Collision team helpedme when I needed the most.Thanks for everything 😊L.Walker

Kr
Review №70

I had a dent in my car and went through my insurance provider to get it fixed. They recommended Elite Auto Collision as they would do all the work in house, fix my car and pick up my rental at the same location. I was a bit hesitant at first because I really wanted to take it back to the dealer but after much thought I decided to take it to Elite Auto. Everyone was great, they gave me an estimate of when my car would be fixed and updated me via phone calls and text every single day. Such a stark contrast with the dealership. Ive gotten my car fixed at the dealership before and have had to call several times just to track down the person assisting with my vehicle to get an update. When I dropped my vehicle off I was there for a total of maybe 45 minutes and that included them looking at my vehicle meeting with my insurance rep and getting my rental. They made it so easy. My car was even fixed a day earlier then we originally thought and it looks amazing. You cant even tell there was ever a dent and there was a huge one. And to top it off they even detailed my car and I had a ton of dog fur in the backseat and they got it all up. It I would definitely recommend Elite Auto and if I ever need to get a car fixed this is definitely where Im taking it.

YA
Review №71

Thanks Krystie, my estimator, and Danny, the store manager, for going above and beyond the call of duty to make sure I had a ride to where I needed to go. Thanks Danny for your integrity and putting yourself in my shoes. You all should change your name to De-lite Auto Collision, because you made this experience such a Delight!

Jo
Review №72

EXCELLENT WORK! Elite repaired some extensive damage on my 2011 f-150 after being T-boned, and they far exceeded my expectations of how well the damage could actually be repaired.I thought it was totaled! Now it looks as good as new! Jake, Erika, and the entire staff were great to work with, and kept me informed throughout the entire process. Really put me at ease and took care of everything. I HIGHLY RECOMMEND this shop for all collision repair needs! They will not disappoint!

No
Review №73

When I first arrived I was greeted, quickly checked in, was kept informed regularly on the status of my repairs which was completed a day early then expected, and was quickly processed when I arrived to get my car. I appreciated the thorough explanation of what was done and my car looked like new. I would definitely recommend Elite Collision of Lawrenceville. Thank You!

Da
Review №74

The Staff at Elite Collision were outstanding. They were professional, courteous and the work they did on my Ford F150 was immaculate and completed in a timely fashion! They sent me updated every day along with a call. From the time I pulled in, it was a smooth and stress free experience.

Sa
Review №75

Very good customer service. Updated me throughout the whole process via text message and got my car back to me in 3 days looking brand new. Washed and detailed the inside for me also. Would recommend this to anyone that gets in an auto collision.

Gu
Review №76

My family and I were amazingly pleased with the service, the time it took, and the outcome...like if the accident never happened.Everything was explained thoroughly and all our questions answered; I liked the fact that I did not have to follow up myself on things because Érica kept me up to date with her calls.I would Definitely recommend this place

A
Review №77

Amazing customer service

As
Review №78

Elite is great! Our business has sent 2 vehicles there for some body work and both jobs were done well and fast! They also are very honest. One of the vehicles ended up being much less than estimated so that was wonderful! Beautiful body work!

Ge
Review №79

Great service! Very cordial and considerate. I was out of town when my vehicle was ready but Marty Burke went above and beyond to ensure I could get my vehicle. Thank you so much!!!

lo
Review №80

Highly recommend. My car was damaged in a hit and run and my insurance recommended Elite. Flawless. No issues, everyone was friendly and courteous and they did a great job. Extra bonus that they washed my car! Thanks Elite, if I need you again, Ill come back.

Ma
Review №81

Never thought Id brag about an experience related to an accident. The service and professionalism were exemplary! Great work, communication and fast turn around. The ma ager, Danny, went above and beyond to make my car even better than before the accident. Jason, the Auto Damage Adjuster, , was friendly, efficient and the type employee we all want to hire and encounter.

Sh
Review №82

I ABSOLUTELY LOVE THIS PLACE! I was very skeptic at first since Im very uneasy with trying new places. I have a Toyota Sienna and I really thought if I took it to a Toyota dealership, they would do repairs with OEM parts, but after speaking with Jordan at Elite Auto (who explained how insurance companies really work), I just decided to stay with Elite. Im a sucker for honesty. She was also extremely helpful in making sure I didnt have issues with the rental company, making sure the insurance company gave me something thats similar to my car. She also gave me helpful info regarding my claim that no other body shop has ever informed me of. I swore I meant to ask the other lady for her name, but both her and Jordan were amazing and extremely professional. They definitely have that teamwork down! Ive never had to wait long for them. The process was extremely easy. They also update you daily on the progress of your vehicle and there were never any big surprises/changes/issues from what they said from Day 1. My car was also ready 2 days early. I would hope I never have to go back, but if I do, Im definitely a return customer! Thank you Elite Auto!

ma
Review №83

Amazing work match my paint very responsible amazing customer service couldn’t ask for more a customer for life

Am
Review №84

I recently got a new car, my very first new car ever. So of course I had to break it in by running into a construction barrel and scraping up the front bumper pretty good. Elite got it back to looking brand new in no time! I was very happy with the repair, and the customer service was top notch. Excellent communication about the status of my repair and quick turn around. Highly recommend!

Da
Review №85

I had a minor fix needed for my Camaro. Elite got me in the day I called and they took care of my need promptly and efficiently. We have another vehicle that needs more substantial body repair and you can bet we will be calling them again! Its always a pleasure to do business with good people!

Sh
Review №86

The service was awesome!! Christy handled everything professionally and timely. I would definitely recommend this body shop.Five stars hands down!!

Ri
Review №87

Had my 2010 g37 involved in a side swipe. Brought my car here to had it fixed and u must say that Erika and her staff are above the rest. Kept me informed of my repair at all times and made this situation a lot easier on me. The car came out looking and smelling like roses. These are one of the best hands down

Le
Review №88

Had a painless experience with these guys (and gals). My car looks amazing. I have to mention that my paint is a extremely odd color and they matched it perfectly. It was very unfortunate that my car was involved in a accident but my car looks just as it did before. Thanks Elite for a fast and easy process...

Jo
Review №89

The folks here are all amazing! Very friendly and professional! They went above and beyond to ensure my experience was add positive as possible and I really appreciated that! The work on the car was great as well, my car looks brand new! Would definitely recommend and return!

Wi
Review №90

The body work was simply outstanding and even drew the attention of my regular mechanic who was also impressed. The outcome was well worth the wait and I was very impressed with Jordan, Erika and Jake and how they handled my repair. I would not hesitate to recommend them to ANYONE in the area that needs body work done, can’t say enough good things about the team!

De
Review №91

I stopped by Elite Auto Collision to see if they repair small chips and dings. Ericka, the General Manager, came out and looked at my car. One chip was bad enough she told me that painting the door would make it look best. She gave me another option though. She told me if I would get a paint pen that she would touch up my chips for no charge. I got the pen and called her and she gave me a time to drop by. It only took about 20 minutes to complete and the car looked great. Ericka was so nice and helpful and now my wifes car is back to being near showroom quality. I highly recommend Elite for their professionalism and integrity.

Ol
Review №92

Elite Auto Collision did an amazing job with my car. I thought my car was gnna be there for more than two weeks, but no, they were so quick to fix it. Im glad I came to you guys. Staff is wonderful!

Do
Review №93

Elite did an excellent job! They gave me car back better than when I left. I was very happy to see everything cleaned. Good customer service. Kept me updated through the process and also got me my car before the estimated completion date.

Sa
Review №94

I really appreciated the high quality of service and attention that I experienced at the Lawrenceville shop. I was kept informed at every stage of the repair and was quickly notified when there was a problem.The repair was completed properly and before schedule.I am very pleased and would highly recommend the shop for collision repair

Ch
Review №95

Was very happy with the work that was done. Danny explained what needed to happen and went out of his way to make sure I was happy the work. Will definitely use again when needed.

Y
Review №96

Fantastic workmanship and service! I came to Elite Auto Collision Lawrencevill to repair a quarter panel and bumper of my car that got damaged by another driver. When I had to choose from the list of Geico Express locations, I was not happy at all. But I chose this Elite location due to many positive reviews despite the fact that it is far from my house and I am very happy that I did. The work that was done was impressive. The manager DANNY was fantastic! He was very thorough, professional and genuinely nice. He explained what needed to happen and went out of his way to make sure I was thoroughly happy with the work. Will definitely use again when needed.

Ay
Review №97

Great Service. Just picked up my car today and Im extremely happy with the repairs they did on my car. Received regular updates from them regarding the status of the repairs. Everything was done very efficiently and in a timely manner. Thanks!

Ch
Review №98

These guys just finished a complete re-make of my Honda S2000 convertible. They fixed every dent, every scratch, and every chip and re-painted the entire car. When they rolled it out for me to see, I was speechless. Its better than showroom quality...it is spectacular!I am impressed with the level of professionalism of this shop. They cared as much about my car as I do. They kept in constant communication with me, and they delivered on their promises. I whole-heartedly recommend them.

Ca
Review №99

The service at Elite Auto Collision is outstanding. I was constantly updated on the status of my repair. Quality was nothing but 5 stars. Thanks for all your help.

an
Review №100

Thank you for the stellar customer service! You made the process of fixing my car less stressful and pleasant. Most importantly the quality of work was 5/5. Will be referring you to everyone!

Information
16 Photos
100 Comments
4.9 Rating
  • Address:881 Cripple Creek Dr, Lawrenceville, GA 30043, United States
  • Site:http://www.eliteautocollisionusa.com/
  • Phone:+1 678-990-9073
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto glass shop
  • Car repair and maintenance
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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