user
SEPHORA
3200 Las Vegas Blvd S Suite #1350, Las Vegas, NV 89109, United States
Appearance
SEPHORA
Comments
Vi
Review №1

Its HUGE! Way bigger than the ones they have in the JCPennys. Prob a lot more options too. Great place to pick what you like. They let you sample all their products. Then buy it on Amazon or eBay. LOL. Anyone that knows this place knows its very pricey.

Sa
Review №2

This Sephora is a very good location. All of the employees were very nice. Bobby at the cash register was very helpful. I had a million questions and it never bothered him once! Such a great employee and experience.

Je
Review №3

Get the WIPES... and any similar Skin or Facial Sephora branded product with oils or extracts in them... especially WATERMELON flavor... use on face immediately (JUST DO IT!!), then lay flat covering nose/mouth area behind your Covid mask and keep it there.Youll QUICKLY understand the benefit.SERIOUSLY

Br
Review №4

The staff was so accommodating helping me find exactly what I was looking for! The second I came in they came straight to me and took me the item section I was looking for! Im visiting from out of state and everyone was so helpful and sweet!

Ye
Review №5

It looks like closed from outside but when you get in it is a lot bigger than you think.you can have a hot pot and sushi roll too.really recomand this place

Ch
Review №6

Extremely nice people! Cat help me pick my foundation, she also was nice enough to teachMe how to apply it! Cat is such a beautiful person

K
Review №7

Best customer service Ive had in a store like this in a long time! The staff helped me find what we needed right away with a smile on their face!

Ju
Review №8

Sidd in Sephora Caesars Palace is phenomenal. It was my wedding anniversary and she made me look fabulous!! She is patient, kind and lastly but not least PROFESSIONAL!! She gave me exactly what I wanted Soft Glam. I was the star of the evening!! Sidd You Rock!!

Is
Review №9

Good make up...pretty girls..

Ji
Review №10

Very good service. Nice products. I like the samples, especially the hand cream moisturizer. Nice background music, a little too loud, but still nice.

Ni
Review №11

I really like shopping at SEPHORA , but due to the uncertain time that we all live in, I decided to do my Sephora shopping online , and I’m not very happy with the way they are handling their shipments. There is always an item or two missing , sometime I get the package and the product isn’t sealed... I really have higher expectations from one of my favorite make up and skin beauty shops and websites. Another frustrating thing is the long time they take to process an order. I usually place an order for over $500 each time , and I always choose to pay extra to have my product faster. But unfortunately it hasn’t happened yet and the customer service never has a clear answer to my questions. I will give this place one last chance as far as online ordering.

Un
Review №12

My first time in Sephora and I received a birthday gift ❤ Also, I absolutely love the lip gloss I bought!

Na
Review №13

The lady who assisted me was everything and more that I expected when it come to customer service

Ve
Review №14

Hair oil and Hair perfume❤️ Do it!!!

Ja
Review №15

Excellent service, my daughters loved the products

Ki
Review №16

Always find what u need

Fe
Review №17

Had to stop by n pick something up staff is nice

Th
Review №18

Go see Cat! She answered all of my endless questions with ultimate patience. Her knowledge of all the products was impressive.

Cl
Review №19

Ive been here several times to get beautified and they never upset. The staff is always helpful and they have a bar-none selection.

Lo
Review №20

Theyre always looking to make your shopping easier. Great customer service and nothing but the great products.

D
Review №21

Whats not to love? Maybe the prices but the makeup is all gorgeous and the workers are very helpful!

Ve
Review №22

Sephora has the greatest perfumes

an
Review №23

🤬🤬🤬🤬 I just left this sephora and my family and i feel disrespected, most of the staff kept following us around after we told them we knew what we were buying, i get it thats their job to ask, but they went over board they kept looking at/following us like we were stealing. NEVER WILL I GO BACK TERRIBLE COSTUMER SERVICE 🤬🤬🤬🤬

Ac
Review №24

Good customer service

pe
Review №25

Very disappointed the policy changes they will not return or exchange any of my products and just recently I buy , they sale me defects make upThe manager are very rude and not nice at all .The reason I bought in Sephora it’s because are friendly return policy .But now I will never buy there againAlso they pricing it’s above any companyAmazon have the same product for away cheaper

Ca
Review №26

Great service and assortment of products

Sh
Review №27

Friendly staff..answered all of my daughters questions.

Ed
Review №28

Always friendly staff and efficient

Sa
Review №29

Helpful staff!

La
Review №30

MUA Camila was awesome & did an amazing job on my daughter as she was getting ready for a special celebration. She did her makeup last minute (we didnt have a reservation). Camila was fast, effective, and extremely friendly. So glad we went there.

An
Review №31

Very busy in this particular one... But they have all your needs here and more. Very well lit so you can see every thing clear as Crystal.

Kr
Review №32

All of the staff members were very nice especially Bobby & Kim. They were both friendly & took the time out to answer questions and make suggestions. The customer service they delivered was beyond exceptional. I rarely visit the Fashion Show Mall location as there are 3 Sephoras closer to me but I will be back specifically based on my experience today with Bobby. He really loves his job and it shows!

To
Review №33

Typical sephora with organized shelves and helpful staff.

De
Review №34

Nice people that were helpful.

Al
Review №35

Thank you first to Bobby for telling me about the free makeup classes that you offer. Thank you Ginnel for helping me with highlighting and contouring!!!! Can’t wait to come back for the other classes you offer!!!!If you want your makeup done or just need exceptional customer service stop in and see these two!!! They will definitely make you feel comfortable and help you with everything you need!!!

Va
Review №36

Excellent customer service, Pash is the best !!!!

Jo
Review №37

It good but you might need to secure the bag if you bringing your girl there because paycheck finna go bye bye bought one little eye shadow thing came out to 70 dollars i told the cashier she better turn to Cleopatra with all that but you know overall good staff.

Na
Review №38

The employees are racist and if you are not white but of a different race they automatically think you are stealing and send a guard an employee to watch and follow you around the store me and my husband are vacationing and he was going to spend $1000 on me in the store I told him not to I wouldnt give this racist place any of my money and the lady was rude to me also when I asked for help. Stay away from this store theres other stores on the strip thats better I should of listened to my friends about this racist store.

ta
Review №39

I recently took my mom to Sephora for a make over for her birthday. I spoke to Tia upon arrival and she paired my mom with Jasmine. Tia you were rocking that short hairstyle!! My mom and I received the best customer service ever, Tia and Jasmine were very professional, knowledgeable, upbeat and just awesome ladies. It felt like weve known them for years! My mom looked very beautiful, she didnt want to take her make-up off that night. I wish I could have tipped them both. Thanks Tia and Jasmine!! I most definitely will be coming back when I visit or move to Vegas! :-)

Ra
Review №40

I love this place. The staff are great and I love the make up mirror that shows you what make up is good for you.

Su
Review №41

I went in looking for Pat McGrath mascara. I asked a sales associate, she check 2 different places and could not find it, then she said wait, let me check the back. She came back in 2 mins with one mascara left.She truly went out of her way to make sure I got what I asked for. I did not get her name, but great service!!!!! Las Vegas Sephora

da
Review №42

On God I took my girlfriend there, she came out looking like a fresh cookie, 10/10

Ge
Review №43

Young lady with the perfumes was incredibly helpful in trying to find the right perfume for my little sister for christmas. Went out of her way and made sure we were happy. Excellent customer services from the managers as well and will only visit this store!

Cy
Review №44

Great location. Staff is friendly. Can be pretty packed but it’s expected.

It
Review №45

Thank you Fashion Show Sephora team!!! Upon entering the store I was greeted no less than 3 times. All the reps were personable, friendly, and continuously checked in with me, while I was shopping. Earl seems like an awesome manager. He was insightful, professional, and empathetic when I told him about a negative experience I had at the Summerlin location 2 days prior. Additionally, he gave me the corporate phone number when I asked so I could escalate the issue I had at the other store location. I know most reading this are like,well-duh! He gave you what you asked for... True, however in my experience finding the right person to address customer experiences/impressions is rarely done in a way that the customer feels their concerns are adequately communicated to the right party or member of management to effectuate change or start meaningful dialogue to resolve the issue.Ali was also very helpful during my visit to this store, she provided great alternatives for several products that I was looking for that were both out of stock in-store and online. Thank you for restoring my faith in this brand, despite how I was treated at the Summerlin location. The Fashion Show store should be the standard for the Ultimate Sephora Customer Experience.❤❤

Ms
Review №46

I maybe bias when it comes to Sephora period because I have with them since the opening of the store in San Francisco on Powell Street at the Cable Car turn around. Whatever the case is I love this store is Fashion Show because of the Crew there. Lala and Lindsey are amazing and always willing to make sure there is a smile on your face when you walk on, while you shop and when you leave....Sephora at Fashion Show rocks!

be
Review №47

Supper happy with the out come of my make up Justin Rodriguez is amazing and such sweet heart so patient and an awesome person he needs a raise thank you Justin i love my make up @sephorafashionshow

Ms
Review №48

Good stuff

Cy
Review №49

Customer service is lacking here. I was in town for my birthday and visited this store to pick up my birthday gift. The employees kept rushing my friend and I out of the store. When I mentioned a promotion that was advertised throughout JCPenney for a ten day sample of Kat V D makeup, they knew nothing about it. I will not shop at this store again.

Je
Review №50

Stephen absolutely wonderful helped me soo much when other people were not as considerate. Stephen is the best. High five.

Pa
Review №51

My daughter wanted to get some makeup for her birthday and we came and she just coundkt stop getting so many products here the employees were so helpful and she was just happy at the end

Ja
Review №52

Absolutely worst customer service I received. I’m not sure if it’s because I’m a younger customer and I dressed in shorts and sneakers, but I was planning to spend at least $200 and left with nothing. An associate greeted me by rolling her eyes when I asked for a specific item. I asked for help and later heard the same associate I asked complaining about me. Absolutely trash experience

St
Review №53

Very pricey, wish they had more brands. I prefer sephora at TownSquare. But I am considering going to ulta bc they sell Jeffrey Star products.

Ha
Review №54

A staff was all really nice but I went in here to get matched for the fenty beauty foundation just to see what they thought my match was, I’ve matched myself and found colors very very similar to my skin but this one girl who was testing shades on me matched me in between shades and like the top 3 lightest and I’m not anywhere near that pale, i also have neutral undertones and she was testing cool and pink tones on me. I never usually ask them to match me bc I’m good at doing it myself. I could tell this girl was wayyyyy off.

S
Review №55

OMG! Do not go there, except if you are looking for a bad customer service and employees with rude manner. I am from Vegas, and I go at least once a month to The Fashion Show; however, I stopped going to this Sephora. I like rather going to The Venetian one. At The Fashion Show one, employees will ignore you, and keep chatting between them. If you dare asking a question, they seem highly annoyed. They look at you from the top to the bottom like you were not at your place. Twice they gave me the wrong color, so once home I had to come back for a exchange. Avoid this one until they change the management.

De
Review №56

Good service!! Weird when it comes to eyebrow product options...

So
Review №57

Love the porducts,sometimes i dont get help fro. Staff but must of the time the girls are availble

Al
Review №58

Love this place they always have a great selections

Co
Review №59

Great Customer service at this location.

An
Review №60

Best place to buy make up 😀

Na
Review №61

The Customer Service Is Really Really Bad In Sephora Las Vegas Fashion Show Mall I live in Vegas and Me and my mom love going to Sephora but when we look at the Sephora at the fashion show mall we ignore it and go somewhere else Why? It is because one time my mom was looking for a becca eyeshadow palette she was going to buy it so she asked for help and this employee at Sephora yelled at my mom telling give me a second and i will help you and she came around us again and yelled again saying the same they have REALLY REALLY REALLY REALLY REALLY REALLY REALLY REALLY BAD customer service

Va
Review №62

The employees were very kind!!

Tr
Review №63

Employees with poorly blended makeup will size you up the moment you walk in here while they follow you to every single aisle asking you the same questions NO THANK YOU IM TRYING TO SHOP. Then when you ask for samples they will try to intimidate you by intercoming the front “we have some samplers up here” followed by a tiny old woman who I can only assume is the manager will say “are you waiting for something because we’re waiting on you.” 👍 I’ve spent a lot of money at Sephora and am well aware that 3 sample in each category is standard don’t treat customers like peasants while looking like a peasant at least and clean your testers they’re disgusting like your attitudes.

Nu
Review №64

Great place for cosmetics and parfums.

fr
Review №65

Great selection. Customer service is OK!

Mi
Review №66

Different atmosphere expected due to the location

Ti
Review №67

The ladies that work there make me feel very uncomfortable when they keep asking how Im doing and asking my mom who is with me if shes ready to check out

Do
Review №68

One of my wifes favorite places

mo
Review №69

Friendly staff

ti
Review №70

Helped me with what I needed

Ma
Review №71

Horrible customer service, if I dont ask for skin care dont tell me where its at because I didnt ask & it beyond RUDE !!!!!!

ka
Review №72

A lot of choices, excellent quality, very helpful and kind staff!

We
Review №73

Luv Sephora ❤️❤️

Di
Review №74

Not what I expected. Didnt have a lot of items.

Ka
Review №75

Customer service excellent

Ja
Review №76

U can get lost for days here

Le
Review №77

Found everything I needed plus some I didnt.

La
Review №78

Great customer service!

Mi
Review №79

Always a great experience!

Ro
Review №80

Very friendly employees

Pe
Review №81

Really helpful workers

Da
Review №82

Great shopping experience

Er
Review №83

Scent of a woman hooah

So
Review №84

Exelent service

Li
Review №85

Excellent customer service

Ye
Review №86

Jaime it’s the best!!

Ha
Review №87

Excellent place

CA
Review №88

Nice as always

Ch
Review №89

Good service

Ji
Review №90

Great place

As
Review №91

The cashier wasnt friendly

Rh
Review №92

I loved it

Je
Review №93

Nice

je
Review №94

Great selection

Mi
Review №95

Love it

Al
Review №96

Great products

Pr
Review №97

Rude cashier girl

Li
Review №98

Great service

Ru
Review №99

Every girls fairground!!!

Al
Review №100

I like it cause Abby is here

Information
52 Photos
100 Comments
4.4 Rating
  • Address:3200 Las Vegas Blvd S Suite #1350, Las Vegas, NV 89109, United States
  • Site:https://www.sephora.com/happening/stores/las-vegas-fashion-show
  • Phone:+1 702-792-0600
Categories
  • Beauty supply store
  • Cosmetics store
  • Perfume store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:12–6PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations