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R & M Auto Repair Xperts
3190 E Sunset Rd suite c, Las Vegas, NV 89120, United States
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R & M Auto Repair Xperts
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Co
Review №1

R&M provided the BEST repair experience possible. I dropped off my Subaru Tuesday morning that was making a terrible grinding noise, a few hours later Vince called back stating that they already diagnosed the problem (the clutch). My car was soon ready to go on Thursday afternoon same week. This is a job that takes most shops at least a week to get to, let alone finish. This will be my go-to shop from now on! Thanks guys!-Cole

He
Review №2

These guys are amazing! They truly care about their customers and our veterans. Thank you R & M!

St
Review №3

I brought in my truck for a used vehicle inspection before taking the vehicle on a cross country trip and thank God I did. Turns out the repairs it needed far exceeded the value of the truck. Robert (the shop owner) and the rest of his staff delivered the bad news with grace and professionalism and I cannot recommend them enough. I worked in many different service department and sales departments at various dealerships and never have I seen such level of honesty in this business. These guys are great and Robert truly is an honest man. Im moving to Florida soon, but if I wasnt, this would be my go to shop for life.

Ma
Review №4

I have have had Robert his staff take care of my car needs for over 20 years.I’ve tried others periodically closer to my home and always end upback with Robert, . He makes sure stuff is done right at a fair price w integrity. . im thankful when i have a car issue , that i know i have tnat kind of help!!

An
Review №5

This was the best experience I’ve ever had with an auto shop or mechanic. As soon as I saw Robert, who greeted me when I entered, I gathered a caring professionalism that is so wanted when putting your car and your money in someone else’s hands. I explained what was going on , and as I was doing so, Joe - the mechanic- walked in. We explained what was going on to him and from him I gathered a very experienced, well-versed mechanic- exactly who I wanted my car to be in the hands of! I was proven right as they both took every necessary step to ensure my car got top quality work and all my (many) questions were answered and explained so that I understood. I was treated with kindness and top quality professionalism. The mechanic even went above and beyond to help with a small issue I had mentioned. Wow 10 stars guys thank you so much !

Re
Review №6

As a single mom, this is the only Auto Shop I trust in Las Vegas. They’re upfront and they do good by their customers!

An
Review №7

Found these guys just by luck of where I was when my car broke down. However, I was happy with them. The price was more then I wanted to pay but isn’t always when it comes to major car problems. The service was extremely friendly and I felt like they had my car back to me fast. I will be returning and I highly recommend them.

Li
Review №8

R & M Auto Repair has outstanding service and the best team of mechanics. I have taken my car there more than once and never had better service. Friendly, knowledgeable and always trustworthy.I highly recommend them for all your auto service needs! 5 stars!

We
Review №9

Today I stopped in to get my breaks checked on my mini van. Dan at the front desk was awesome and so knowledgeable. As I told him that I really needed to go to work and couldnt wait the owner of the shop, Robert, drove me to work which was above and beyond Anything I could of asked for. I told him I was a single mom with 3 kids and needed to make sure my van was safe. These men took great care of not only my van but me. Robert picked me up after work and brought me back to the shop. My van is all fixed and breaks are fantastic!!Ladies, if your looking for a great auto repair shop that wont take advantage of you this is it!

An
Review №10

These guys did a good job on my vehicle...The price was fair and the service was excellent. Thanks again!

Ko
Review №11

Great guys, really know what theyre doing. Good to find honest and reasonable mechanics that have a true passion for what they do. Thanks Dan.

La
Review №12

I had a noise problem from the rear end of my Corvette. After some good reviews from Corvette blogs I decided to give them a try. I am so glad I did. Everybody is very friendly and they listen to what I knew and were able to fix the problem. I thought it might be a major problem but it was a small thing that was just almost impossible to find. I now have a place I feel comfortable leaving my Corvette. Thanks again to Dan and the mechanics.

Am
Review №13

Dan was awesome to work with! The owner as well. Really the entire team/company made the unfortunate circumstance of what happened with my car easy and pain free once i got it to their shop. Very professional and friendly. I would recommend them to anyone.

Ma
Review №14

Robert and his team are awesome!! They provide fair prices and are very knowledgeable. I highly recommend taking your vehicles to R&M for the best customer service!

Tr
Review №15

R & M came up as a shop that took my warranty and when I called Dan did a great job explaining how things worked on the phone and about the repair I needed before I even went in. The next day they got me in and out in the same afternoon and did a great job. Thanks to Dan and Daniel for doing a great job. I will be back in the future.

Lo
Review №16

Great service, for all your needs.They diagnosed my vehicle and got it fully repaired in just an hour. Professional guys and their rates remained the same. Keep it up!

Tr
Review №17

Knows what there doing and has the advanced scan tools, to get the job done right. Really happy with the quick fix to configure an ecu after a replacement was installed.

Bi
Review №18

Robert and his staff are great at what they do. Very honest and knowledgeable. The only ones I trust for repairs to my vehicles that my family travel in.

Al
Review №19

So happy! These guys are the best Not only did they fix my car they showed me faulty defective work done by another mechanic. Always friendly always helpful I wont go anywhere else These guys are the best Thanks Robert and crew!

Ga
Review №20

The only repair shop I trust. Honest, excellent service. Thanks for always taking care of my car repairs and maintenance quickly and professionally.

Je
Review №21

The only place I will take my Jeep Wrangler in Las Vegas! Great customer service given by a very experienced team. If you are looking for honest and genuine people to work on your vehicle...go to R&M!

Sh
Review №22

I have been gone from Vegas for a year. R&M was my only car repair place. Always had outstanding service with the best customer service. I now live in TN. I really miss R&M for my car repairs.Thank you Robert!

Ag
Review №23

At R&M I was able to find fair and competent auto service. They deliver as promised and are up front about needed repairs. I especially liked the fact that the manager kept in touch with me and the work was done right the first time.

om
Review №24

Honest people. And Im honestly telling the public theyre way over priced. Unreal

00
Review №25

R & M is an honest, intelligent and fair group of mechanics. Our family is committed to them with any of our vehicular needs. We recommend them highly.

An
Review №26

Fantastic service! Robert and his staff take your analysis seriously, treat you with respect, and are straightforward when delivering their assessment of your vehicle.

Tr
Review №27

Great service, clean bathroom and amazing people that will take care of ur car problems

Br
Review №28

Ive had both of my cars in for repairs. They were honest and priced well. I will continue to use them. In fact, I just called them for an estimate for another repair.

Tr
Review №29

#FFP(Friendly Fast and Professional)

Ri
Review №30

These guys are great and honest! I would recommend them to any of my circle.

Du
Review №31

Been going to R&M for over two years now and recommend their shop to everyone. From regular maintence to the occasionly unexpected issue, they cover all my vehicles needs.

To
Review №32

I fly in to Vegas and buy cars and trucks then drive them 2,200 miles back home.I am an intermediate level mechanic so can do most things myself , but 2,200 hundred miles from my shop its not so easy .I took a truck to R and M auto a couple of months ago for an oil change and their 27 point inspection, that went fairly well so I returned last week with two vehicles a 06 2500hd and a 06 Buick la crosse .I ask for some diagnostic work due to a metallic noise from a , as it turned out exhaust manifold leak and wanted the oil changed to see if the oil pressure would go up a bit more .I was concerned because the sound almost was collapsed lifter like and had changed pitch as I was driving in traffic and the oil pressure was below 40 at highway rpms, all this can be a symptom of the dreaded oil suction tube o ring failure.They figured out that I was ok in that it was only an exhaust leak and the oil pressure came back up with the new oil, so far so good .My complaint starts with the fact that when they changed the oil in the la crosse they dumped oil all over the intake and down the side of the motor and couldnt bother to clean the mess up , it was so bad that when they parked the car outside there was a pool of oil under the motor and it was still dripping to the extent that I was afraid something had happened to the engine.When I called the manager out on it he put it on the rack to check and told me the wind blew the oil all over the motor .He did a sloppy job of cleaning it off and I could smell burning oil so had to get the oil cleaned up myself as it was all over the intake and cooking .Next to the 06 2500 , I paid for dignostic work , oil change and 27 point inspection $149.00 ok but what kind of inspection fails to find two shot front wheel bearings , both sides as well as a couple tie rods and Pittman arm.Im lucky I went to a place on Fremont for new tires and that I checked it out when the guys jacked the truck up .Im talking major safety issue , really cant believe I couldnt hear the bearings when I was driving , but it had mud tires on and that masked the sound I guess .Anyway good luck with taking a car to this shop , I was willing to put the crazy unprofessional oil change down to things happen , but imagine hitting the freeway with two completely shot front wheel bearings , accident maybe tow truck for sure ,yeah thanks for being incompetent mechanics .Not amused by this absurd lack of workmanship .Whats more they lost the job as I had the tire shop on Fremont do all the work, total repair bill not including tires came to $876.40They also missed a ply separation on the left rear of the lacrosse, major safety issue as well as a sidewall plug .So that car needed 2 new tires before it was safe .Go to Michoacán auto if you need competent work done .That area is sketchy but the shop is golden .R and M , you wont be getting any business from me , or from anyone I talk to .You guys really let me down and put my life and my friends life at risk.

JD
Review №33

These guys are fantastic!!!Theyre honest, caring, and quite possibly the best mechanics in The Valley!

Ja
Review №34

Mechanic are great really new how to fix the problem with my sons car in a timely matter which worked very well

Ch
Review №35

Always helpful and friendly and honest

Ma
Review №36

My fiancee had taken his work truck in to get a clearance light fixed. They told us it would be done the day before yesterday (12/27/18) and we went by today (12/29/2018) to go check it. It is not done and take make it even better they arent going to be open until Wednesday because of the holidays. They should have never said they could have it done in a certain amount of time when they could not do it. Now my fiancee is screwed out of a work truck until they get this stupid clearance light fixed.

Li
Review №37

I ended up needing the Ford dealership, but for any future car problems Im coming back to these guys

Ba
Review №38

Great people and fantastic customer service! Robert and his team will treat you right!

Wi
Review №39

Professional, personable, thorough, and fairly priced. Used them for regular maintenance and repairs.

St
Review №40

Very professional and helpful

No
Review №41

Very knowledgeable, helpful, and stand behind their work.

Pa
Review №42

I only go to this place I like honest Auto Repair

Li
Review №43

Was going to charge more than quoted.

De
Review №44

They do all the maintenance and repairs on my truck and my van. They even helped me out when my husbands wheelchair lift got stuck!

Ro
Review №45

Honest repair guys

ch
Review №46

No appointment got me in right away for an oil change.

Ma
Review №47

Honest, knowledgable

ch
Review №48

Really great

19
Review №49

Not impressed

Information
100 Photos
49 Comments
4.6 Rating
  • Address:3190 E Sunset Rd suite c, Las Vegas, NV 89120, United States
  • Site:http://www.randmautorepair.com/
  • Phone:+1 702-815-0444
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Mechanic
  • Oil change service
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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