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Anderson Nissan
3842 AZ-95, Lake Havasu City, AZ 86404, United States
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Anderson Nissan
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Al
Review №1

We did not feel pressured to buy and Steve our salesman was knowledgeable and respectful. All the staff were great and the product, price and overall experience was beyond any expectations we’ve ever had. We love our car and will highly recommend Anderson to others.Thank you Steve ….Doug and Alice

DE
Review №2

Always a pleasant visit when going to Anderson Nissan in LHC! Everyone is friendly and I always feel like I am being taken care of in the best way. No scams or hidden messages. Good people.

ke
Review №3

I am very thankful for Ryan at Anderson Nissan he was so helpful finding the right car for my granddaughters first car. I will most definitely be back. Thank you everybody for all your hard work at Anderson nissan

Jo
Review №4

The staff at Anderson Nissan ALWAYS take careful care of us and our cars. Between the quality of the Nissans and the level of service at Anderson, we wouldnt go anywhere else!

Ke
Review №5

I love the service I get through Anderson Nissan! I feel like I’m treated like one of their family members all of the service providers there are awesome

Ad
Review №6

I am always very satisfied with the service of Anderson Nissan. I leave the car lot feeling safe, again. Thank you!

Li
Review №7

My car was given a comprehensive exam. Suggestions were given about what needed to be addressed. I was able to choose what I wanted done and was not pressured in any way to make other choices. The service department was courteous and professional at all times. I left with completed work, recommendations for later work, and a clean car.

Pe
Review №8

Honestly best car shopping experience I’ve had so far thanks demi. they even drove the car to Vegas for me and drove my trade In back. Thank you Steve for driving the car out here very professional couldn’t of asked for a better experience you guys are awesome.

Ke
Review №9

This was my first oil change and my vehicle needed updates . I was surprised to hear that my battery was low on charge and the service department changed without hesitation . I want to say one thing. It is very hard to find HONESTY today. I am very pleased . I didnt wait to tell the wife as she purchased a Rogue from Prescott Nissan were she lives . My wife has not had a very positive start after paying Cash for the entire amount of the vehicle. I will recommend Anderson Nissan anytime.

A
Review №10

While driving from Utah to California our car shut down for no reason in the middle of nowhere. We were able to get it started and took it to Anderson in Lake Havasu. They did a quick diagnostic at no charge. We were nervous that someone could take advantage of our situation and instead found there are still honest people in the world. We were so grateful for their kindness and help to get us back in the road quickly. Thank you! Thank you!

Ja
Review №11

This Dealership Does Not Care About Past Customers. In 2019 we bought a new Nissan Frontier from Anderson Nissan the whole deal went great smooth everyone there was great no issues at all. Then in July 2021 went back to trade the Frontier for a 2021 Titan Pro4X that deal went just OK. In October 2021 decided to trade are 2013 Equinox for a Nissan Versa car. Told them to work up some numbers on a Versa SV or SR model. They came back with the numbers and they where Low Balling us on the trade and had added $2995 in accessories to the price of the Versa. I asked what are the accessories they told me and I said we are not interested in them. We did not get them on the Titan we bought in July and do not want them on on the Versa. They sent us a paper email that showed we paid for them on the Titan $2995 but after looking at the Titan some were not installed on it. If we had not tried to buy a new Versa we would have never known they Ripped Us Off on the Titan. After trying to negotiate on the trade and the accessories Fernando said I will talk to my boss and call you in the morning. Never got that call. So I called back the next week and talked to Mike the sales manager and asked why Fernando never called. He said Fernando fells put off by me. But he said they would still look for a Versa in the color we wanted and let us know. Never another word from them about the car or what they would do about the accessories we never got. So we called Nissan USA made a complaint about this. In about 45 minutes Mike called after getting complaint and wanted to work this out with us but said he was not in the office but would be back Thursday or Friday and would call. Its been a week now and no call. I think they just want us to go away but we are not going away we where ripped off on the accessories and want are money back for them. Stay FAR FAR away from this dealership. Also talked to Avery the Customer Service Manager at Anderson Nissan and left message for her no return calls. Something has changed at Anderson Nissan in a very bad way. We have reached out to try and resolve this but they do not return calls. They have let us know they do not want us as a Customer any longer. Choose a different Nissan dealer!!!

Ka
Review №12

Very quick and efficient! Staff very friendly and answer all your questions. They go the extra mile! Waiting area very nice too.

Ja
Review №13

Always a great experience at Anderson Nissan ! All of the staff are polite and acknowledge you no mater the reason for your visit. We have been using then for both of our cars for over 5 years and never had any issues with the work done. They get you in and out in a timely manner. Our rep is normally Ed (service manager) but there are others just a friendly and good as Ed. Thank you Anderson Nissan !

Gi
Review №14

My husband and I recently purchased a 2021 Nissan Kicks.We absolutely love the vehicle we purchased !!!I truly appreciate all the wonderful folks at Anderson Nissan.Shout out to Crystal who sold us the car !!I would recommend this dealership to anyone. It is top notch in my book !!!Thanks for the service and support we have received since moving here in 2018.

JO
Review №15

Ed in the service department was very helpful and and accommodating to our needs.

Jo
Review №16

Good folks.. good Service.. thank you Anderson Nissan..

Ch
Review №17

If it can be done Mike in finance will find a way! On like car 10 now! Won’t stop till I get my GTR!! Also great sales team Steve and Chris high Five!!! New attentive faces in service get you in and keep you informed!

Ap
Review №18

Thank you so much for caring for my vehicles needs. Super friendly staff. Thanks again.

Ko
Review №19

Everyone at at Nissan service department was very nice to us got our battery replaced for free even though I didnt buy it came with the purchase of the car and I even got a free car wash and this was all after 5 because I had to come from Fort Mohave, AZ

Ca
Review №20

I have no problem with the service to my car. But someone is not honest when it comes to the batteries. Every vehicle I have purchased there gets a new battery every 6 mos while under warranty. Out of warranty my batteries are suddenly ok. Looks like to me they are doing unnecessary work just to turn in warranty work. I may be a woman but I am not stupid.

Cy
Review №21

My sales experience was outstanding. They answered all questions I had went over all the features of my new vehicle. It all happened in a very timely matter and I was on the road with my new vehicle in no time.

Ch
Review №22

Ive been using Anderson Nissan for over 10 years and they just keep getting better and better. Super friendly staff, excellent service, comfy waiting area with really great snacks. They always are top notch, not to mention I LOVE my Murano! Would highly recommend.

Da
Review №23

Also fast and efficient with servicing. All team members are friendly and knowledgeable! Happy to be a Nissan customer 😊

To
Review №24

Best group and experience IV ever had the pleasure of dealing with! And if you know me the longer it drags out the chances of me walking are very good! I got the car I wanted at a very fair price in a relaxed and peaceful experience! I did 2 weeks of homework beforehand. Thank You Anderson Nissan, you have a top notch crew! Sincerely

Fr
Review №25

The service department at Anderson Nissan is the best!Ed Elliot has always given us top notch service! I feel confident when we bring our cars into him that we are receiving accurate information about any service needed. The lobby always is stocked with coffee and refreshments while waiting for your service appt. The cashier is always super friendly!We appreciate the peace of mind we having bringing our vehicles to Nissan and Ed Elliot. Thank you!

Do
Review №26

Ed Elliott provided excellent 5-star service with a smile! 😁Everyone we encountered was gracious and welcoming. 😁We look forward to returning for parts ordered and remaining service work.💯 percent

Ni
Review №27

As always Anderson Nissan is the best car place for my Rogue. I will never take my baby anywhere else. Went in to get tires balanced and told them I needed to schedule an oil change and they did all of it right then.

Re
Review №28

Most enjoyable experience dealing with Anderson pros. Thank you , I absolutely love my Roque.

Li
Review №29

From start to end this is was an unbelievable experience! Ashley, Demi, devin and Scott Taylor made my dreams come true! If you need a new car this is the place to go. Thank you guys so much. I won’t ever go anywhere else to get a car!

Ka
Review №30

Always do a super job. Very attentive and Ed always keeps you updated on your service being done. Having an appointment saves waiting and gets you out of there in a reasonable amount of time.

Wa
Review №31

Very Professional, Caring, took care of my vehicle as they said they would in the amount of time promised. Did a great job.

Ke
Review №32

I have been a satisfied customer since 2012. Steven Shohoudy was very knowledgeable and got exactly what I was looking for. I was in and out of there in about 3 hours which I thought was pretty quick for buying a new car. I am extremely satisfied!!!

Ja
Review №33

Ordered a new key fob and touch up paint and when it came they were able to program the fob in about 15 minutes and I was on my way. I will continue to use Anderson Nissan for my vehicles service and parts.

ra
Review №34

I took my car in for an oil change and I specifically asked that are being put in the tires because they were all low. Everything went well as far as I know. They told me they had change the oil and the filter and rotated the tires wash the car and brought the air pressure up to specifics. After I left the dealership I noticed that all of the tires where still low on pressure. The next day I took my car to Big O to have my tires taking care of

Je
Review №35

Ed in the service department was a huge help. My car wasnt in good shape, but he was straight forward and honest about what they found. He helped me to get a rental car and get my car shipped. I highly recommend going here if you have a Nissan.

To
Review №36

Joe and Ed were awesome to deal with to get a hitch and towing wiring harness installed on my 2017 Titan. Clean job and even washed the truck.

No
Review №37

They were able to get me out of my truck which I was upside down on. They didn’t switch and bait me, they allowed me to look at what I wanted. They didn’t force me to get into a vehicle they allowed me to look at what I wanted . Joseph Gutierrez was an awesome person. Definitely will be looking to comeback to Nissan! Thank you again!

Ja
Review №38

What an amazing experience. Found the car I wanted. Messaged if it was available and less than 5 minutes later I received a call from Mark Anderson. He answered my questions, resolved my concerns with interest rates and other finance deals to my satisfaction and we closed the deal without any of the usual buying a car angst. They are even going to deliver it to me in Phoenix. What a wonderful experience. Much thanks to Mark for his kindness and professionalism. Will refer to you always. Thank you!

ka
Review №39

They spent time with me, let me try the car and let me think it over couple of days.Went back on the16th and bought the car.We had several phone calls form Wednesday to Friday morning all positive and helpful.Love the fact they explained the servic options and warranty options, was easy to make an educated decision. LOVE THE 2021 KICKS!!🥰💯👍🌻🥳

Da
Review №40

Great place and great customer service. Service Rep Ed was very helpful

Ca
Review №41

Excellent service, very thoughtful, I was very impressed! Mel made the car buying process easy and painless and I got a great car that will last me a long time! Highly recommend stopping by Anderson Nissan and seeing Mel for your next car needs! Thanks again!!

Al
Review №42

Very pleased with the excellent service I received on my visit thank you Steve, the rest of the staff that helped me through my purchase of a vehicle.

Th
Review №43

The people there are very nice. They found the perfect suv for me I’m so happy. I would recommend going there

Ke
Review №44

Staff was excellent. Well informed, knowledgeable and very professional in all aspects of our interaction.

dy
Review №45

Best car buying experience I have ever had.

Di
Review №46

I love Anderson Nissan! I have bought my last 3 cars there and I wont go anywhere else! Great Service and Great People! Thanks Nissan!

Qu
Review №47

Its always nerve racking to be purchasing a new car and they worked with me to make me feel comfortable. With no buyers remorse.

Th
Review №48

Very friendly and informative. Steve was great. Very upfront and down to earth. Didn’t take all day either.

Je
Review №49

Was a pleasant experience with the sales man Chris he was very knowledgeable about the vehicle and listened to what I said I was looking for and nailed it thanks

Jo
Review №50

5 stars guys. Great service. Made sure maintenance is done right and keeping me on the road. And thanks for the wash. I was impressed with all the staff. Thanks Ed and the guys who worked on my Rogue.

Ka
Review №51

Been going here for 5 years and have continued excellent service. All employees so friendly while waiting for oil change. Only this time I met new employee Irma and she was awesome. Very helpful. Very knowledgeable. Nice new addition to the team.Only incident that bothered me is i grabbed 2 drinks from courtesy fridge. One for now, one for later. Lady behind counter yelled at me that she couldn’t believe I was taking 2. Made me feel like I was stealing them from a store. Been getting 2 drinks every visit for 5 years. Never been made to feel this way before. Always told they were their as a courtesy for the customers.

Je
Review №52

Ed and the whole crew at lake havasu anderson Nissan are always courteous and focused on doing right by you. It’s not just a matter of getting the job done, it’s an effort to make sure your taken care of. I really appreciate that effort.

St
Review №53

I’ve visited many dealerships in the area and Phoenix...many emails and personal visits to dealers that for some reason this year have never honored there deals or when I arrive they tack on a ton of ad on fees which puts you in some cases thousands more on top of the out the door price!!! Talking with sales managers that make you feel there doing you a favor bye trying to sell a car at ridiculous high prices!! NOT at Anderson!!! Mark Anderson an all of the team went above and beyond to make sure we got the car we loved at an out the door price we could afford!!! No games no bull no double talk !!! Never once felt pressured!!! Mark took his time to explain everything and made my wife and myself feel comfortable and safe !! Car buying should be a happy fun enjoyable experience ! at Anderson it definitely was !!!!! Awesome personal costumer service!!! Dealership itself was spotless clean and well maintained!! Do yourself and your nerves a favor and check out Anderson Nissan I truly feel you won’t be disappointed....And thanks again mark and the whole team for giving us a great deal and even better experience!! We love our new 2020 versa! From Alex and Goldie Clark!

To
Review №54

I have an issue with my A/C and they were not able to replicate the issue. All other work was done as I asked. The service Rep said this was a known possible issue and because it is intermittent its very had to find and fix. They did try but because it could be multiple things I will bring it back with the summer temps get higher and have no doubt it will be fixed. I have had my truck for 3 years and the service has always been great when i bring it in every 6months or so.

Ca
Review №55

My Nissan Rouge was not wanting to start. Thought by driving it the battery would charge up more but it got worse and needed to get to Anderson Nissan LHC asap as also a security warning light came on. Jayden a service rep told me to come on in ...I drive 90 miles to get there He said we will take care of you. They did a great job. Yes it was a battery as car was 3 1/2 years old and nothing to the security warning light as it was cause the car needed the new battery. So with a much needed car wash my car was ready to travel back home. Thank you Anderson Nissan and a special thankyou to Jayden who was very polite and caring.

ki
Review №56

Great staff Bill and crystal also Richard .

Ka
Review №57

They were short handed and slammed on a weekend, but still took really good care of me. Always a pleasure.

Sy
Review №58

Other than the yapping dog that was in there wich i know is not your fault its always a pleasure knowing my truck is well takin care of.

Mi
Review №59

Was treated with courtesy, friendliness and helpfulness. Great at communicating and great response.

Pe
Review №60

Helpful, friendly employees willing to work with you. Was in desperate need of a new vehicle and drove out in a nice late model truck at a great price.

da
Review №61

Last minute appointment available to change my oil and general check up. They provided excellent service getting my car in and out in and hour.

Sh
Review №62

Thank you Jayden and Malaki for the great job servicing my car!

Je
Review №63

Steven and Mike were AWESOME! Great group and really cooperative. Thanks for everything guys!

Ch
Review №64

Great car buying experience. Everyone from sales to finance were top notch!

Ch
Review №65

Tremendous so far (well pick up the car tomorrow or Saturday)...Every staff member we dealt with were knowledgeable, helpful, friendly, no pressure or rushing, and truly seem to enjoy what they are doing... So far, nothing but praises a d would highly recommend..

Ch
Review №66

These guys have been incredible to work with. I would recommend this place to anyone. From general inquiry to the purchase it was quick and no pressure. 10/10

Ch
Review №67

Awesome service and friendly staff especially Cristal who kept me updated on when my dream car color came in stock! I would highly recommend buy a vehicle here.

Ap
Review №68

We was treated kindly, respectfully, and Steven our salesperson and the salesteam was easy to work with. We have bought cars in the past, this was fastest experience we have ever had.

Ca
Review №69

Cristal and Ashley at Anderson Nissan were so amazing and helpful. I really couldnt believe how comfortable and easy the buying process was. My wife and I are so happy with our new Rogue. We will definitely be coming back for our vehicles.

Pa
Review №70

Great experience in buying my new Nissan. No pressure from salesmen and he had a lot knowledge on the different models.

De
Review №71

The is the only dealership I will ever use friendly, professional, and knowledgeable staff always makes for an easy going experience thank you Anderson Nissan 😊

Fr
Review №72

Awesome friendly service. The staff is amazing to work with. Fernando the sales associate is amazing!!! He is very knowledgable of his inventory and was able to discuss with me options if I were to trade in my car! My next purchase may just be from here. Went for a service today oil change tire rotation before work amazed at how quickly they were able to get me in and out. Also a wash on top of it ..

Ma
Review №73

I would give my highest compliments to my sales person Jodee she was knowledgeable and walked me through the processes, she even made follow up calls to check on my experience and address concerns . Brian in finance was also very helpful .

Ga
Review №74

I was very happy about the Oil Change. It took longer than I was expecting. But every thing went fine.

Je
Review №75

Cristal and Ashley were HUGE helps for my husband and I. We originally just wanted to see where we stood credit wise, and left with a vehicle. The miracle those two threw together for us was incredible, and they were both extremely friendly and definitely need-focused, and not money-focused at all. Wonderful experience.

Va
Review №76

Loved my experience. Salesmen were not pushy, wanted to really know what I was looking for. Finance office worked hard to get me something that I was comfortable. Overall I didnt feel pressured into buying today. And was so happy that I did.

Ro
Review №77

Spent $5,000.00 dollars there to have heads replaced in Nov 2020. In April 2021 motor took a dump.Called service dept to talk to Sean, he and the mechanic who worked on the motor had been fired.Service dept employee I talked to basically saidOH WELLI guess you could call that great customer service

Ap
Review №78

Greeted with a smile, great communications about what was needed. And very prompt service! All covered under my contract! 👍

J
Review №79

Salesman was alright at first but became less active in helping.... we were interested in trading 2 vehicles in for 1 newer. However that was going to leave us with an 80k+ loan for a brand new 2020 model armada (year older model). Low balling the trade in value of both our cars to squeeze any dollar they could towards the loan. We understand we would be upside down with trade-in but not giving us the real trade in value wasn’t cool. On top of that they’re trying to sell the vehicle for more than listed “Anderson” price. Pretty disappointing considering we have bought from Anderson in the past.

As
Review №80

Fernando was amazing. There was no pressure and he was very helpful. Everyone was great during the process of buying our new car. Im so happy we chose to go with Anderson Nissan. Thank you!

Ca
Review №81

Chris greeted me in the parking lot and was very friendly and kind. Answered all my questions and was very professional

Ro
Review №82

Great service and very friendly peopleHad a great experience

S
Review №83

Mike and ed went above and beyond!! I appreciate their awesome customer service!! They did an outstanding job in getting my vehicle fixed!! Truly blessed by how they handled everything!! Thank you guys for your excellent customer service and all your hard work!! God bless you all at Nissan Anderson in lake havasu 😊😊

De
Review №84

Joseph & Brian are amazing. Great sevice, great experience. No high pressure sales, in and out in no time.

Mi
Review №85

Anderson Nissan is my favorite dealership by far, they really do give excellent customer service.

Lo
Review №86

Anderson Nissan went above and beyond. Fast replies and very friendly professionals. I got approved quickly and they delivered the car to me the next day. I am older and considering the Covid-19 pandemic, they drove 4 hours to deliver the vehicle to me!Furthermore, I got a great deal. THANK YOU Mark A. and Brian. I am beyond ecstatic about the car. Thank you Anderson Nissan. This was the easiest and fastest experience I ever had.

Pe
Review №87

Everyone was so friendly. The lobby was very comfortable and they had lots of water and snack plus coffee and tea...you could also look out and watch them work on your car....I was in and out. Very good service.

Vi
Review №88

I had a really great experience with Anderson Nissan employee Melissa Andeini she did a awesome job and love my car 😍

Je
Review №89

Very nice people that work there , really helped find what I wanted. Painless process was wonderful to work with Joseph recommend 👏 . Fernando was also great and quick with keeping in contact .

Ba
Review №90

I have always been happy with the service provided by this dealership, which is especially impressive since my car is not a Nissan.

Ne
Review №91

This was our second vehicle purchase at Anderson Nissan. Very helpful and friendly salesmen and were there for us if we had questions. Would refer them or return in the future. A very great experience.

Th
Review №92

Everything went well, car seems fine. Ed who I dealt with in the Service Department kept me well informed. Guys picking up and delivering car back to me were polite.Thank You,Theresa Fallon

Co
Review №93

Let me just say that the guys at Anderson Nissan are amazing!!! My credit isn’t exactly top shelf but they still found a way to get me into the vehicle I wanted! Steve is awesome, not pushy and answered all my crazy questions. Highly recommend!!!!!!!

Ju
Review №94

Richard at Anderson Nissan was a delight to work with. First time I’d ever bought a car over the internet and the transaction has gone smoothly . I’m looking forward to the delivery of my Nissan Rogue Sport !

Jo
Review №95

The people at Anderson have gone beyond expectations I can name everyone by name there and they made it a great place to shop didn’t tell me something I didn’t want to hear kept it honest

Ra
Review №96

Looked online for a truck found it Made my purchase easy with no pressure.

Cy
Review №97

Dishon Jones-Bower and Chris Marschalk were Great.

Jo
Review №98

Steve helped me out with a new truck. Very professional, didn’t pressure me at all. Ashley helped as well, both really nice people. I drove my truck home that day! Thanks to the whole staff.

Co
Review №99

I came in a couple months ago and Joseph helped me. I explained everything I wanted in a car and he was amazing at his job to do that for me. Unfortunately, I couldn’t get the one I wanted so I decided to wait. Joseph was determined to get me into a more reliable car! I went back and Mel ended up helping me and she got me into a car, 2018 Elantra and I am beyond happy with it!Thank you to everyone there who was so helpful and patient with me.Highly recommend them to anyone who is looking for a new(er) car!

Ra
Review №100

Very fast, informative and helpful by their internet sales Department & Demi in particular.

Information
21 Photos
100 Comments
4.8 Rating
  • Address:3842 AZ-95, Lake Havasu City, AZ 86404, United States
  • Site:https://www.andersonnissanaz.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 928-764-1700
Categories
  • Nissan dealer
  • Car dealer
  • Car finance and loan company
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:8AM–7PM
  • Tuesday:Closed
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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