I went here just with the intention of test driving a car. Not only were the dealers friendly and helpful, I never felt pressured into buying anything that day. After falling in love with my new car, our dealer, Hoon Sang, made the whole purchase experience easy. Thank you for helping me get my dream car!

The sales staff were friendly and knowledgeable. Absolutely no pressure. They have the lowest prices for vehicles around. We had Joe C for our sales person, and he was professional and informative. The Irwin staff made buying a car easy. 🚗

Outstanding service! Hoon Sang was friendly, efficient, and went out of his way to ensure our buying experience was stress-free. We were able to walk in, test-drive the exact car we had seen on their website, and even sell our trade-in back to them two days later at fair market value. We never felt pressured to buy (unlike at other dealerships we visited) nor were any perks upsold to us; the purchase included a full gas tank, floor mats, full detailing, and rust-proofing, all included without any haggling. Highly recommended!

Sales person was quite nice to us. We liked the car very much. However with the tacked on moneys over sticker price and the lack of any additional item (eg. Mats for one), we had to go to another dealerships offer.

As always the service department up at Irwin Hyundai shows it’s Top Notch performance!! Went in for simple oil change and upon their overall inspection they found safety issues. They fixed everything in a timely and professional manner while keeping me posted along the way. I will never have my vehicle serviced anywhere else!!

I hate nothing more than dealing with the annoying process of buying a car. After years of hating most dealerships I have worked with, I found a really great one and made a promise to never go anywhere else again. Well, then I wanted a Hyundai Pallisades during a pandemic, plant shutdown and chip shortage. Begrudgingly, I realized that my go to dealer could not get me the car I wanted and so began the search. After visiting numerous dealerships and dealing with the most annoying salespeople, I saw that Irwin had the exact Pallasides I wanted. It surely wasnt convenient driving to Laconia two days in a row from where I live, and since Im a MA resident, buying from a NH dealer and registering a car is never quick and easy. However, I could not be happier with my experience and really appreciate the honesty and welcoming feeling I had while working with Chris Branch. He took the time to show me every bell and whistle for the car I was looking at, pleasantly engaged with my 10-year -old son and never made me feel pressured. He gave me his full attention while I was there and even after I had purchased the vehicle. I would highly recommend Irwin and Chris! I love my new car...thanks!!! :)

I took my new 2021 Hyundai Tucson in for its first service at 7500 miles under Hyundais three year free scheduled service program. Everything went great. The service staff were friendly and got my car in and out in about 40 minutes for an oil and filter change and tire rotation. Very pleased with the service.

A truly pain free buying experience! Thank you, to everyone at Irwin Hyundai for making this purchase very easy. Joe in sales is the best, he answered every question and made us feel at home. Highly recommend this dealership!

DO NOT purchase a car from here. They added $3K to the sticker price. The manager told me its a market adjustment. I asked him whats more important the market or happy customers and he actually said can I get back to you. Irwin is an insult to dealerships and does not deserve to be in business if they dont believe happy customers are necessary to succeed.

Typical car dealer run around. I got a price on TrueCar and looked up that the current deal was 1.9% financing. We told them in advance we didnt want to spend the day in a dealership so we wanted to work out the details ahead of time. They assured us it was and we just had to test drive it. We traveled well over an hour to the dealership (which had 5* ratings.) We drove the car and liked it okay so we went in to do the paperwork. First he said the rates were 3.9%. I said thats not what is advertised so he went to the manager and came back and said okay 1.9%. Then he said, so are we all set? I said yes but lets just verify its the price I was quoted. He rattled off a price and I said thats not what I was quoted. He said youre forgetting the doc fees and title fee and I said no Im not, I have factored those in. Your math is off. He went back to the manager and said if I want the lower rate the price is higher. So I said okay, forget financing, well pay cash but I want the quoted price. He said if you pay cash its the higher price. Thats when we stood up and said thank you for your time and left. There are plenty of other cars and dealers.

I drove over two hours from Rhode Island to meet with the Hyundai Irwin team, and I am so happy I choose them!Everyone tells you to be afraid of the buying car experience, be ready to fight, be prepared to hear all their lies. But NOT in this dealership and with this leadership. I am in awe of the attention to detail and dedication to fantastic customer service. I was so nervous, I had never done this on my own, and every single person on the team made the experience pleasant.Abby, the Finance Manager, was terrific! Her detail in explaining every little thing to help me understand why I should or should not get something made me feel like she was there for me, and she did all of this with a smile on her face! Amazing!Our sales rep, was busy but never once made me feel like I was not a priority. Thank you for that.Matt, the General Manager, is by far one of the best in the business, running the entire dealership while making sure I was making the right decision FOR me - his professionalism and positive attitude are impeccable. Thank you for listening to me, genuinely listening to me, and ensuring that my experience was A+.I drove off on my brand new car, happy, safe, and grateful to Matt and his team for leading the way you do.If you are thinking of buying or leasing a car - I strongly recommend you all go to this fantastic team. You would not regret it!

First visit 5 star. Friendly and efficient service. All questions answered.Thank you!

Joe made my car buying experience super easy, he explained everything as we were going through the process and made sure everything was understood every step of the way. if i could give more than 5 stars i would, everyone was super welcoming which made the process easier. they had the car ready to go as soon as we finalized everything and walked out the door.

My first Hyundai. Its a Kona. Great little car and it came with a great dealership. The Irwin folks are a first rate group. The sales guys were terrific. Shawn Judd gets a solid FIVE STARS. Hes new to the dealership, but showed professionalism and customer care far beyond his few weeks on the job. I would recommend these guys to anyone looking to buy a Hyundai.

My wife convinced me to buy a newer truck since mine was about10 years old and starting to show some age underneath. I searched online locally and found this 2018 Silverado Z71 that kept displaying on just about every search I did. This was a Monday in April. The next morning I called and spoke with the Korean guy selling Korean Cars, Hoon Sang. He invited me to come see it so I did and later that day I drove that Chevy home.These folks are friendly, helpful and made the buying process simple. Their advertised online price is what I paid... I did buy the extended warranty though, my choice.Thank you Hoon and Jess for the help. My next truck will be bought from the friendly folks at Irwin.

Hoon offered a great personable experience. Very quick and easy. Great man to buy with!

My car alarm was going off unexpectedly. It was a mystery to all of us. Bob and Kaylynn were so nice, and very patient with me and the mysterious problem. The service guys thoroughly checked everything, and after a helpful explanation from Bob, hopefully the mystery has been solved. I had to leave the car overnight and having the courtesy van for a ride to and from helped make the whole situation less stressful and hectic. Everyone was great and I cant thank them enough for all they do for me and my car!

The service was professional courteous and efficient. I arrived early for my appointment and they immediately took my car in.

Irwin Hyundai has always provided excellent service and taken care of my car like it was theirs. The service personnel have become friends during the 9 years I have owned my Santa Fe Sport. I highly recommend and have brought my other cars to them for service.

Great Service. Bob was friendly and professional and I was very satisfied.

Very helpful and understanding. Had to reschedule a couple times due to illness and they understood completely. Service was fast and efficient.

My first experience with Irwin Hyundai was great. It started with an online communication and phone follow up from Amanda as she answered my initial questions. We set an appointment to meet with a Hyundai specialist, and I met Shawn when I arrived. He was friendly and easy to deal with. He listened well and was patient with the many questions I asked and even did a phone consult with my husband who had a different set of questions than I did. With Shawn’s guidance, I found the right 2022 KONA on the 2nd test drive. Numerous others on the team were helpful in presenting options allowing me to evaluate leasing vs purchasing. I particularly appreciated the consideration of my preference to finalize the paperwork and pick up the new car the next day. I’m very pleased with this introduction to a new to me dealership. Thanks for making it easy.

Everyone that was in the service area that I talk to were very up to date on everything that was going on with my Hyundai. Needed to replace engine and I had no problem with questions being answered. Thank again for your help.

Great Service. I arrived early and they took my car in right away. I was able to receive a deal for life for $59.99. Great experience!

We recently visited Irwin Hyundai in Laconia. They had recently acquired a 2018 Chevy Traverse. It was the type of vehicle our family of 4 desperately needed. We were just too cramped in our 2017 Hyundai Santa Fe Sport. My husband is 6’8 and our oldest is 3’9 at 4 years old. Then we also have an almost 2 year old who is rear facing. As much as we love our Hyundai it just wasn’t a good fit anymore. We have a certain budget and couldn’t go over a certain amount for a monthly payment. The team at Irwin Hyundai worked hard and got us in our range and into the vehicle our family needed! Abbie was very friendly and amazing with finding a lender that would be in our price range! Mike was very nice and made sure everything was great and we absolutely loved it before committing and was never pushy. Our last car buying experience at another dealership was horrible. Irwin team made everything a breeze and stress free. I highly recommend Irwin Hyundai if you’re in search of buying a new or used car!

Salesman was professional, knowledgeable and helpful. There was no bait and switch. They had the car we wanted and honored the price they quoted us. All in all, a pleasant, unstressful car buying experience

Purchased here two years ago- it was by far the best experience getting a vehicle. They worked with us on a price we could manage with our trade in and all paperwork was ready to go and easy to understand when we came in to pick up. Bob is fantastic! Always gets our car in for service and we have never had to wait longer than 45 minutes. Will purchase here again in the future.

Joe Collie was my sales person and he was wonderful. He was able to get me into a car that had the accessories I wanted at a price I could afford. I’m on a 3 yrs lease, with the mileage I needed so I’m sure I’ll be back for another. I enjoy driving the Kona very much.

Best experience with buying a new car from sales to financing. Staff were friendly, great and knowledgeable. Would highly recommend!

They were very easy to talk with and being from another state the selling process went smoothly. I am very pleased with the program vehicle that I purchased. When I arrived, the vehicle was waiting and ready for my final test drive. Thank you! You have a wonderful professional team from sales to finance!

Great staff, got the car the first day. Very friendly, paperwork went by pretty fast :)

I went in yesterday with a Nissan that had basically blown its transmission. Hoon Sang worked with me all morning and worked all his magic to get me into my new Kia Optima. And it worked. I drove off the lot with a reliable new car. He was super amazing and nice. Thanks so much Hoon!

I brought my car in for a recall. When I got there and they started working on it , it was found to have mouse damage in the wiring harness. I had to leave it to be fixed and everyone was so helpful to getting me a car to drive to fixing my car promptly. I always have had great service there. The service dept is so friendly and helpful.

The service department at Irwin Hyundai has been exceptional. I believe the best salesmen at Irwin Automotive sit at the service department counter. Bob and Kaylin are the reason that I will be back. In this day and age it’s nice to receive excellent service. Thank you, Doug McCormack

Great, knowledgeable staff. Talked to Sean Judd, told him what I was looking for, hours later he had a trade in that met all my criteria and was within my budget. Solid experience.

Best car buying experience I have had.No pressure from the sales person , honored internet prices without any hidden fees.The whole process was quick and easy.I would recommend this dealership to anyone and especially the sales person I worked with Joe Collie.

Friendly staff , fair pricing on cars and service. A very accommodating service department. I would definitely buy from them again.

Excellent service!! The service team is very friendly, Bob Cote takes great care of me whether I call on the phone or in person getting my Santa Fe serviced. Also a shout out for Kaylynn in the service department with Bob. They both are very friendly and I look forward to my visits to Irwin’s each time. Everyone I come in contact with at Irwin’s is friendly.

I just bought a 2021 Hyundai Sonata limited and can I just say it’s freaking AMAZING!!!!!Joe was amazing and went above and beyond sitting with me to Show and teach me all the features in this vehicle.Thank you to the whole team for your professionalism you all were amazing.

Yesterday I was sold a car from South Korea from the most wonderful man from South Korea! I went to the dealership to look at one car and decided I wanted to see a few cars instead. Hoon Sang listened to my questions and answered with patience and expertise. I am so grateful I met Hoon today. He and Irwin Hyundai went above and beyond to help me. They even delivered my new Kona to me the same day. I cannot say enough for Iriwn Hyundai and Hoon!! Thank you.

My husband and I, along with our 17-year-old son, came at 5pm to look for a car our sons first car. Salesperson Hoon Sang was able to quickly direct us to just the right vehicle for him. We appreciated his non-salesy, practical approach. From the moment he introduced himself as the Korean guy selling Korean cars, we were made to feel at home. Less than 2 hours later, my son was driving away in a safe car he could afford.

Made the decision to purchase Easy.Best prices not much in the way of negotiation. Simple purchase.

Hoon was ethical and professional. He helped us buy a car smoothly. I immediately recognized his good attitude and welcoming as soon as we arrived. Honestly, I feel he treats customers with care, not just for business, which is very important to me personally. I highly recommend him to anyone.

We are foster parents with an ever-growing family, so we needed to upgrade to a larger vehicle. We shopped at several other local dealers but got the absolute best price from Irwin and ended up driving an hour to go there instead. The buying experience was seamless and painless! Hoon was so helpful in our buying process, and very patient with our noisy children we had toted along. We are so grateful to Hoon for securing our great deal and giving us the personal attention that helped us feel comfortable and like important customers. We are so excited about our new Palisade, and will definitely look to Irwin for our next vehicle! Thank you!

I had the best dealer. He made the whole purchasing of a car easy and comfortable. Would definitely go here again!!

Joe Collie knows his stuff and is an extremely personable gentleman. I do not think there is anything about my new Santa Fe hybrid that he is not an expert on, and he willingly shares his knowledge, a natural instructor.

First time ever thinking about purchasing from here.. Tales Ive heard from the Wild Side...however, the specific vehicle I found online, and took much interest in, was at their dealership, and on their lot! Im sitting in that vehicle as of right now! But the transaction and satisfaction there of this purchase, are still to come. I have an appointment with service for two minor issues, not previously detected by anyone at the Dealer, or its garage, Where it had just been serviced and tuned up. Which, I found improbable, and most likely, unlikely... Something very simple such as, a rattling heat or AC shield from the front-end, as well as an exhaust leak...in which neither of these sounds were heard during my test drive. As a matter of fact I didnt recognize the sounds until the second day of ownership of the vehicle... not the purchase day, not the first day of ownership, the second day of ownership, the 3rd day of physical relations to the car!!! Now, I sit in the Curious seat, pondering and wondering... when all is said and done, and my requested repairs are made, will I be expected to pay a repair bill??? or, am I right in assuming, they will own what is rightfully so, by eating the cost of the repairs to a vehicle just sold to me by. I would hope that it is their intent, objective and goal, to sell a vehicle that is solidly grounded, and that Im not expected to make some sort of claim on any of my warranties or expected to pay a repair bill of some sort, on a brand new car..Like I said, Ive heard the stories around the block! I anticipate greatly how this shall go ..

Joe Collie was great to work with and got me into the exact car I wanted! I am beyond happy with my new ride! If you are looking for a new car, go see Joe!

Had a great experience at Irwin Hyundai. The staff is professional and takes an interest in helping customers with their issues. Bob Cote was very helpful. This is the first car I bought at Irwin but I will be buying my cars there from now on.

My first dealing with Irwin Hyundai was three years ago when I leased a new car from them. I was so impressed with their service, so when it came time to turn in that lease in and get a new one, I wanted to stick with them and I was not disappointed! Gary Henry, Joe Collie, and Jessica in finance were all extremely helpful and super nice!! They even brought the new lease to me, with the papers to sign, and took my old lease. I would highly recommend Irwin Hyundai to anyone looking for a car.

Had an amazing experience at Irwin Hyundai yesterday. Everyone from our salesperson Chris to the sales manger to the finance person Jessica were friendly, knowledgeable, and professional. And we were extremely happy with the new car we left the lot driving. Thanks to all of them for a great car buying experience!

Hyundai has had car as since 4/5/21 and have been told an agent would contact me about my car...I’m still waiting! They don’t have the parts to do repairs not only for my car but many others. My advice is to not purchase a car from Hyundai!

Kaylynn provided excellent customer care during our routine oil change, state inspection and repair of recall item for our 2020 Tuscon. Kaylynn thoroughly explained all phases of service call and kept me completely updated. Kaylynn continues to be an asset to your service department, she has provided information to me in the past and has earned our trust.

I highly recommend. Great staff. An great customer service

My husband and I had a great experience at Irwin. Joe our salesman was very informative and friendly. We got a good deal on the Elantra.

Update, June 2021:Followup service was again very prompt and thoroughly explained. They do a great job, and I was able to use a coupon from a mailing, so good news all around. Thanks, Irwin Hyundai!!Recently had a major service, including swapping in the winter tires. This took a few hours, but the service staff had explained all in advance, including a cost estimate. A very helpful lady gave me a lift so I could do a bit of shopping while I waited. A new sales rep offered info about new models and features. Every person, including the techs, wore a mask and was respectful of physical distance. Work was done and reviewed with service manager. Excellent all around...thank you, Irwin Team Hyundai!!

I had hands down the best car buying experience at Irwin Motors Hyundai! My car sales man, Hoon, was so nice and made sure that we got into exactly what we wanted! He wasn’t pushy at all like other experiences I have had before at other places. I am so happy and in love with my new car. Thank you Irwin Motors!

Kaylynn is always the person who helps me when I come in for service and they are amazing! Super kind and always smiling!

Definitely one of the better car purchasing experiences Ive had. Joe Collie was helpful, knowledgeable and made the process stress free.

Just bought a 2022 from Chris Branch. Chris made the deal go exceptionally easy!

Very satisfied with our buying experience. Salesman was polite, patient, informative but not pushy. We were happy with the experience from sale price, sales staff and financing. While additional options for financing and extended warranty were explained to us, ultimately our decisions about what we wanted or did not want were respected and the process went smoothly. We were offered a fair amount for our trade in and left happy in our new vehicle.

Joe Collie delivered our new 2020 Hyundai Santa Fe LTD this afternoon. Working with Joe was a very good experience. No high pressure just good salesmanship in fact all the folks that I met Friday when we came in to test drive the car were very friendly and helpful . It was the pricing that attracted us to Irwin plus a good value for our trade in. We are very happy with the service we received. Before visiting Irwin, we had visited another Hyundai dealer trying to locate a Santa Fe LTD but the high pressure salesman and his manager drove us out the door. I cant get them to stop calling. When its time to trade again we know where to go. Good Job Irwin.

Was provided a really good price through internet sales and after getting my trade appraisal on KBB.com which I confirmed at three different dealerships earlier in the week, I felt confident driving the 1.5 hrs to pick up the new vehicle. The used car sales manager offered 50% of KBB trade in value. Even after showing true value the original 50% offer stood...without explanation. I suspect they didnt want to honor our agreed price and sabotaged the deal on purpose. Been buying cars for 30 year, never seen anything so shady. They may advertise good pricing, but be aware of shiny lures they offer to get you out there. Needless to say we walked away...and will never patronize any Irwin dealerships.

Excellent facility. Staff is very helpful and the waiting area is well suited for personal business or just waiting for your car.

The service department at Irwin Hyundai is top notch! Honest, professional, informative and compassionate. Our Santa Fe experienced internal engine failure while traveling. Our car was towed to Irwin on Thursday and by Friday Bob and Steve had gotten approval from Hyundai to replace the engine. What a relief. We got a call the following Wednesday saying our car was good as new and ready to be picked up. The car runs like a top. Thank you to everyone at Irwins Hyundai Service Department for making us feel valued as customers and consumers and for making us feel safe on the road. Oh, and they gave a us a loaner car to boot.

Unhappy with the 2020 Tuscon so Irwin Hyundai and Salesman Joe Collie made it possible for me to get into a gorgeous Sonata. Absolutely love the car and the people at Irwins are the best!

Bought a car from then several years ago. Im thinking about doing it again.

Irwin Hyundai was great, they helped my daughter get a vehicle of her dream

Staff is always nice and honest, and they work with you the best they can. Good and timely work as well.

We went to Irwin Hyundai, our salesman {Hoon Sang} was very knowledgeable about the features of the Tucson that we were looking at. He made the whole process of buying the car very stress free, we felt that we had gotten a very good deal on our 2020 Tucson. So far very pleased. He offer to schedule our first free oil change, but we wanted to wait.

Great service and staff! Comfortable, friendly interactions without the stress of high pressure sales complete with a timely transaction. Plus, I LOVE MY CAR!

My husband and I recently purchased a used car from Joe Collie and could not have been happier with the experience. From the team-oriented approach that is rare in dealerships (Chris Branch helped us get into the car to test drive because Joe was finishing with another client) to the ease of purchase and finance, our experience was exceptional. I cannot recommend this dealership and sales staff highly highly enough. Thank you all

Body work done to my car was amazing! This was an insurance claim by someone elses insurance. Usually you think they take the cheap way to fix something, but not Irwin Auto Body. I purchased my Hyundai from Irwin 5 years ago. We bought my son a Hyundai and I have referred two people who also bought thier Hyundai through Irwins. I will continue to buy cars from them along with service. Hopefully I wont need the Autobody shop again. Thanks Irwin!!!

My salesperson, Hoon, was awesome. Very knowledgeable about the car and all Hyundai products. Low key, not aggressive and a very nice guy!No problems with the dealership at all - the process was quick and smooth. I love my new Hyundai!

Definitely not in the best interest of saving the customer any money I bought my car there last year ends I assume that the dealership is only dealing with one bank instead I got three offers in the mail for weeks after I bought my car offering the dealership $2000 less than what my car was being sold for, so I’m going to guess that because of greed they opted for the higher amounts not what the best interest of the customer. Then the Toyota extended roadside assistance plan is absolutely terrible as my vehicle had had slid off the side of my driveway with some ice underneath a little bit of snow and I had to call roadside assistance because I couldn’t get my vehicle out of the ditch and they sent somebody from 75 miles away and when roadside assistance said they would pay for it they declined the claim which left me paying $2000 for them to come and tow my vehicle into a garage. And when I went to complain to the finance person he told me yeah yeah yeah yeah, they’ll send you a check in the mail, It’s almost been a year now I haven’t seen no check.

As Usual Kaylynn was her normal pleasant self and got my vehicle in promptly while I waited. Shortly thereafter she informed me that the tires should be rotated, I told her I was thinking of that so I gave her the go ahead. I got the go ahead to head out a short time later , very pleased with my experience at Irwin once again

I had a major recall issue on my Santa Fe, and while it took Hyundai about 10 days to get back to them and approve the repair, the Irwin people were great. I dropped off my car on a Monday and I expected it most likely would take until the following week, car service places being so straight out. But on Friday I got the call saying my car is ready, so now I can go get my inspection sticker put on.

Service was fast and cost of repairs were right on the estimate...

I find the staff very friendly. They strive to accommodate there customers by performing there jobs in a professional manner. I find that (KB as she is called) within your service area to be extremely polite, also very helpful and has a very caring manner about her. I am very satified with the service I receive at your facility.

Great experience. Hoon Sang was a big help, a pleasure to deal with.

Katelyn of Irwin hyundai in Laconia remained calm and completely professional, even when I was upset. Her ability to stay on the task at hand, as well as give incredible service under difficult circumstances is incredible. She is a treasure and Irwins is privileged to have her.

Bob was very accommodating and went out of his way to make sure things worked out for me on numerous occasions. They work quickly and Chris came over and took the time to sit down with me and made sure I understood what was going on with my vehicle and really spend the time to answer all my questions and more.

Staff were friendly, professional & easy to work with. Purchased a new vehicle and would not hesitate to purchase from them again! Chris Branch in particular made this transaction wonderfully simple - thanks again!

GREAT team at Irwin Hyundai! Today was the third time we have purchased from Irwin. Super happy with all my encounters there. From sales, to service to the body shop they are all wonderful and provide excellent customer service! If your looking for a superior buying experience, go to Irwin.

I was able to email in order to communicate my interests, questions and requests. This works better for me than phone due to my crazy schedule. When I arrived they had the vehicle I was interested in ready for a test drive. No bait and switch tactics like I have experienced with other dealerships in the past. Fair trade evaluation and fair vehicle pricing with not all the usual sales games. Salesman Joe was great despite it being very busy when I went. Jessica in the finance office is fast, knows exactly what shes doing and is a hoot. Love my new Hyundai certified vehicle and will definitely come back here when another vehicle is needed for the household!

Outrageous dealer fees. For filling out forms??? No thank you.

Worst dealership experience! Go elsewhere! I was in a rush to purchase a car just days before Christmas due to circumstances out of my control. My sales man was great, he found the ideal car to fit my needs very quickly. I applied for financing and had to wait to hear back from the banks the next day. On December 23rd I received news of approval in the early afternoon , I excitedly told them I would be there that night to finish my paperwork and pick up the car. After finishing my paperwork, I was elated to drive off in my new car. Then the ball dropped. I was told my car was not ready. They told me someone in the service department didn’t finish it and left for the day without telling anyone. When I asked for a loaner car, I was told all of their loaners were in use. At this point I was visibly upset, so the sales manager made some calls and told me he had a car I could use. The sales manager Gary, apologized but only half heartedly, I was told “It is what it is, you can not always control people’s actions.” He explained that the loaner I was to drive was a lease that was just turned in today. Little did I know how filthy this car was, in times of COVID I would have thought they would have given it a quick vacuum and sanitation. The car smelt and was covered in dirt both inside and out. I was also told that they would not be able to deliver my car the next day because they closed early for Christmas Eve. With no other options available to me I took the loaner car and waited to hear back from them. I did leave a message for the General Manager on Christmas Eve, explaining my troubles but did not receive a response. I cancelled my Christmas plans in northern NH because the smell of the dirty loaner car made me queasy. At last, I was finally able to pick up my new car on December 26th. That following week I received a call saying they messed up my paperwork and asked me to make an additional trip to the dealership to fix their mistakes. At this point I was at my wits end with this horrible experience. I once again left a message with the general manager and once again never heard back from him. Shame on him for not acknowledging complaints and trying to rectify a horrible experience!

Friendly and accommodating staff to meet your needs!! Thanks again Joe!!!

I give it a 5 only for Kaylynn and Chris in Hyundai service. Kaylynn is through, she listens, has great customer service, is very knowledgeable and a vital asset to the company. Chris the service tech did a drive with me on the road. He address each of my concerns & explained them to me. He listens, explains the issue & what could be causing the issue. Did a great job on my oil change & tire rotation and putting my settings back to normal for me. Im bless to know my vehicle was in good hands with him.Bob I did not have a good experience with so I wont leave a review for him.

KB is great, and easy to work with! Thanks for getting me in and out!

An exceptional experience- I will never shop anywhere else!

My wife and I literally just drove off the lot with our new Tucson. We couldnt be more impressed with our experience with the entire team at Irwin Hyundai. We were a complicated sale, Texas residents, with Texas registered vehicle, trading in and buying it to be registered in Texas. Scott Cote, greeted us and guided us through the whole process with professionalism and respect. Hes a very knowledgeable, patient business person. Scott Chavelle, our money guy was very personable and thorough. Were so happy with our deal, the warranty and the service from the team here. If youre in the market for a preowned certified as we were, their selection and prices are best in New Hampshire. Cheers!

I was looking for a used car which can be a tricky process. There are so many dealerships to look at offering varying degrees of quality and price.I went to look at 2 different cars and as I walked in the door one of the two was being signed on. The second car wasnt on the lot yet and was being delivered soon. Chris took down my information and marked the car so that I would be the first one to view it once it came in. When I returned, I looked at the intended car and another. I actually ended up buying the other one.Overall, I had a great experience. There was no sales pressure. When I went in for a used Nissan at a Hyundai dealer I was never pressured to look at any other brands or models. They have a great, and quickly rotating, inventory and the prices are literally unbeatable.

Just leased a Hyudai tucson from Irwins. My wife and i went there to check out the deals. Joe Collie was the man of the hour. We test drove a couple of vehicles and were not sure about the first, the color was not right and car was not quite what we wanted and we were looking for the right price and when we were not sure we would find it Joe said wait i just thought of something else that would work for you. As soon as he pulled up with the Tucson Sport we knew that was it. Test drove it and loved it. Now we needed the right price and Joe got it done for us and we now have the lease of a great car. Thanks Joe, great job.

I recently went into Irwin Hyundai as my Subaru Impreza died and was in need of something new quickly. The salesperson Hoon was extremely helpful and walked us through the whole process, which was completely new to us. He answered all our questions and solidified that we made the right decision in the purchase of a hybrid SUV there. The financing process went smoothly and we were done in less than 30 minutes.I wholeheartedly this business and recommend speaking to Hoon as he will treat you well. He’s a great reflection of the level of service you’ll receive there and plan on utilizing Irwin Hyundai again for service.

This was my first experience with the Irwin Hyundai Service Department. And I came away very impressed. I went inside to be greeted by Kaylynn Brown, the service writer who checked my car in for state inspection and for a couple other minor things. I waited for it to be completed. Very soon after I received a text letting me know that it was in and if during this time I had any questions about my car to let her know by texting back. I found the Dealership to be very clean and the waiting room was perfectly set up for Covid restrictions. Kaylynn Brown was a pleasure to deal with, was most attentive and came to get me when the car was done. Rather quickly I might add!!! My wife has a Hyundai as well and she will be coming here for all her Service needs. I would also like to add the Parts Department was awesome to deal with as well, I ordered a set of floor liners over the phone and they sent them over to the service department so I could take care of everything at one time. Thank you, with a special emphasis on Kaylynn Brown!!!!

Very helpful and friendly staff!! Completed recall work on my vehicle quickly and the experience was great overall.

Irwin Hyundai has the most friendly staff I have ever met. They go above and beyond every time. They always find a way to fit in mine or my sons car for service. I will continue going there for a long time.

Service department was exceptional as always. Robert Cote always has a smile and is a pleasure doing business with on a consistent basis! Thank you

It has been 8 years since I purchased a new vehicle at Irwin and I finally decided to bite the bullet and upgrade to the 2021 Hyundai Kona! This was my first time going through the process alone so I was definitely a little nervous, but Hoon Sang made all of my worries disappear! He helped me feel comfortable throughout the whole buying process. All of the employees I worked with responded to my questions quickly and they were all happy to help (Hoon, Joe & Gary). They also wanted me to get into my new Hyundai right away; they had it all ready for me within a day! The time and effort they put in to assist me was greatly appreciated!!