Great folks, great store. Super helpful and actually listens to the customers requests and then BOOM (We got you!) is the response I got. I requested a specific flavor (Bad Drips: Ugly Butter) and they called my phone 6 days later telling me that they stocked it… FOR ME! That’s uncommon. Everyone there has been awesome. 1234 FIVE stars all the way.

They were super friendly. I’m new to e-liquid and never once did they talk down to me and buddy was an amazing dogo

This is honestly my favorite vape store. No matter what you’re looking for, you have a good chance of finding it here. If you can’t then they will work with you to find something similar. On top of that, the staff is always so welcoming and friendly. Chelsea and Mary know what I want every time I come in so it is always a pleasant experience every time I shop here.

After reading other reviews about this shop, I decided to give it a try and let me tell you, this vape shop is seriously top-notch! Extremely organized, clean and with the widest selection, this shop is where its at! The employees are always ready to help and actually have conversations with you, rather than stare at you until you make your choices and get out so they can go back to watching TV like other stores.My favorite aspect of the store is that the juices arent kept behind a wall and I have to ask 60,000,000 questions about what is available. Im ADHD, so the ability to physically look and touch while shopping is a MAJOR bonus to me. I can buy what I like without feeling like a burden having them take 60 flavors off of a wall. They have great clearance sales too.When they didnt have the coils for the pod-mod I use, the next time I came in asking for them they had them in stock! They took the time to actually listen to my needs and take customer feedback.The gentleman with glasses (Im usually good with names, but unfortunately, it was a rough day that day) has helped me twice. He is EXTREMELY knowledgeable and made me feel confident in my selections.My fiancé loves their selection of Delta-8 products and knowing that their products come from reputable vendors, feels secure shopping there.TOTALLY RECOMMEND!

Mary and Chelsea were absolutely phenomenal in helping me make my purchase. They gave personal recommendations and ensured I was able to make use of all of the amazing perks Vaporfix offers. Not pushy or rushing in any way. An absolutely amazing experience.

Could not possibly recommend this place enough. Great environment; incredibly passionate, amicable, and knowledgeable employees (Mary and Chelsea, you two are awesome!), and a huge selection of different products and flavors. Easily my go-to spot for anything vape or d8 related!

Stopped by this shop yesterday while I was in Knoxville. Very nice shop, I really liked the layout of the store. It made finding what you needed easy. The two girls Chelsea and Mary were very helpful and very knowledgeable. They helped me find my new favorite vape juice. Chelsea even helped me take my tank apart and change my coil. The Delta 8 selection wad very good also.

My experience is always wonderful here! The employees are always so helpful and have the most helpful information about all the products they sell. Mary and Spencer have helped me multiple times trying new brands and products and I’ve never been disappointed. Awesome store and awesome staff!

Three words. APPLE LEVEL SERVICE! The staff is EXTREMELY knowledgeable and is always happy to explain anything you need to know in a way that makes sense. With all that combined, I’ll never go anywhere else. Thank you for being awesome!

Every week when I come in, Mary is so friendly when I come on weekends and weeknights, Everyone is always so helpful though and so friendly. I have never had a bad experience in here. A lot of selection and fair prices.

Elise was great and very informative and helpful on recommending a juice for me! And their open later than most stores! Definitely recommend coming here. It’s very nice snd clean and good atmosphere

Super clean. AJ was awesome and very informative/helpful!

I have been coming in this store for years, Spencer who works during the day is always so helpful when looking for a new juice or coils. I couldn’t recommend this store enough, everyone regardless of the time you may visit is always so helpful and nice!

Love this place so so much! Best customer service ever Spencer and Mary are incredible everyone is super sweet and helpful and always down to help in any way possible ☺️ Have shopped here for a super long time! And will continue to shop for a long time!

Always extremely helpful and very nice, if they dont have what you are looking for theyll help find something just as good

Ethan was very patient and generous with his knowledge and experience. We left with exactly what we were looking for!

Chelsea was fantastic! Super personable, had amazing recommendations! I live 2 hours away and I will definitely come back just because of her amazing ness!!! Fabulous employee, energy was phenomenal!

Excellent Experience Everytime I visit! To walk in a store and be recognized and remembered is not a lost social art at Vaporfix! Their availability is perfect for my busy schedule & I always leave smiling!! ⭐⭐⭐⭐⭐

Great selection of anything you could think of that’s vape related, they even have a great selection of CBD products available if you’re into that as well!

BEST VAPE SHOP IN TOWN!I’ve been a regular customer since 2019. It’s is best customer service. The team always has great suggestions and go out of their way to find or even special order products for me. I tell everyone I know to go there for any of their vaping needs. Best variety in Knoxville! Also the only place I will ever go for my Delta8 disposables.⭐️⭐️⭐️⭐️⭐️

Chelsea and Mary are fantastic and great at their job! Always helpful, never hurtful! Would recommend to anyone from in the Knoxville area looking for a solid vape shop option!

They have a Friendly and knowledgeable staff and a great inventory. The prices are very competitive. Buy here.

Super knowledgeable staff. Very helpful with my 10,000 questions. Mary and Spencer were awesome.

Little blonde girl that works there is very rude unprofessional if you dont want no one touching anyting have signs posted up will not go back to that store again very rude service by her

Love this place! Mary is the best and helps me with whatever I’m looking for. I recommend this to everyone!!

Love this place very nice people I honestly don’t go anywhere else and I moved an hour away and still come here to get all my vapor needs

Staff is knowledgeable, & we haven’t met any employees that didn’t go out of their way to make sure we got what we need. Plus, there’s a dog, so, no competition.

Love this place! Only vape shop I will go. Everyone knows the information and is so nice!

Chelsea and Mary are amazing. Great products and friendly service at a good price

Helped me get exactly what I needed.. super helpful! Even took it out of the box to show how it worked. Will definitely be returning!

Excellent service as always, I’m in here all the time. Very friendly staff always helpful. This is a must go for vape enthusiasts and anyone looking for CBD or Delta 8. Ask for Elise and Mary they got you I promise!!!!!

Friendly staff, with a great selection to fit everybodys needs. I love this place, and i love AJ she helped me with everything. Ask for her and she will get you what you need

Elise and Chelsea are awesome and super helpful! Recommend 100%

Absolutely best place to get vape supplies and CBD. Knowledgeable workers that always know exactly what you need.

Went in to get a replacement tank and Mary and Chelsey were super helpful and friendly. Will definitely be back.

Chelsea is the bees knees. The most patient person when it comes to my inability to choose a flavor quickly. Wahooooo!!!!! ♥️♥️♥️♥️

Always fantastic service, very friendly staff Mary, Chelsea and Spencer. Best disposables out there!

This place absolutely rocks. I have been into several vape shops in Knoxville and people are straight rude. I went in here yesterday and the girl who helped me Mary was such a delight. Talk about amazing customer service. This is my new permanent vape store.

Spencer is the sweetest! Mary is the bomb! Aj helps you navigate all the flavors and Elise kills it with the customer service!!!

Chelsea was super helpful 👍🏼

This place is the best.Spencer, AJ, and Buddy are the absolute best. Always great service

Jen (the manager) is likely the most knowledgeable vape and CBD expert within 100 miles. If you know someone who wants to quit smoking or is interested in Delta 8 or CBD send them to Jen!

Amazing customer service, very nice people. Mary is the best worker! Wish I could give 10 stars!!

They are always so nice to me when I come in very welcoming and knowledgeable on products Mary and Aj are the best

Love this shop! Came in this afternoon, and Mary and Chelsea were extremely helpful!

Mary and Chelsea were so amazing!!! They helped us find everything we needed for our beach trip! Highly recommend!!!!

I absolutely LOVE this shop! VaporFix is the best vape shop I have ever been to and the staff is amazing! AJ and Mary are phenomenal. They are so helpful. This store is clean, sanitary, and always smells fresh. If they are out of a product the staff here will order it and text you as soon as it arrives! I will NEVER go to another vape shop again. I have tried since I have started purchasing my vapes from here and the service that I receive does not even touch what they provide at VaporFix. They have wonderful products as well and a bunch of options that are high quality. I will just always come here. ❤️❤️

Awesome staff...great products..definitely recommend...

Mary provides excellent customer service and the vibe and the product in the store is legit.

I moved to Knoxville from Raleigh NC march of this year. I stocked up on all of my juices and coils before I left in case I couldnt find a shop here and thats exactly what happened. I went to almost every shop in Knoxville looking for juices I was familiar with and for a month straight I found nothing. Most shops I went into had either a terrible staff, poor juice selection or both. My 1st trip in VaporFix was one of the best experiences Ive ever had in vape shop since vaping started. Not only did they have every juice I used but so many others. Ive met all of the employees to include Jen the manager in my , (at least) weekly visits and its people like them that would make a trip to Knoxville worth every mile they travelled even if they dont vape. They have CBD and Delta 8 options too. Bottom line this is the only shop I will ever go to as long as I live here. Its an almost 40min drive one way but theres no way Im going anywhere else.

By far the worst business I’ve ever received anywhere hands down… very unprofessional. Just rude employees who acted like they knew nothing about the questions I had from them and their vapes.

Mary and Chelsea are great they were super helpful!

My first time in here was an amazing experience! Mary was so nice and helpful I’ll definitely be back!

Mary helped me pick out a new mod. She was very patient and pleasant.

I visited for the first time and it was not a pleasant experience. Pushy salespeople the moment you walk in the door, I was in there for two minutes tops and didnt have the chance to look at the products because the salesperson hovered over me and asked what I want to buy every thirty seconds. The price is a little higher than average, but I would have still bought vape juice if the lady would have left me alone. She did it to the guy who came in after me too.

This is not a good place to shop for vape supplies. They sold me a product and the battery burnt out after first charge, Mary at the shop told me I could return within 30 days. They are refusing to exchange or refund my money. They attempted to blame the way I charged the unit. Mary at the shop did not tell me I had to charge this specific way. I even told her I did not know how to use the product. I read the user manual, company website and vape forums and found nothing about this specific charging technique. They basically stole $60 from me and told me to kick rocks. DO NOT shop here.**Update**. GM responded and claimed to have proof that I was not treating the employees with respect while I was in office. The GM also claimed to have a video tape. I was nothing but polite while in store. I never treated any employee with disrespect.. The GM is a liar. MY WORDS TO THE GM. PROVE IT. SHOW THE TAPE. Lying and defaming character is never ok. DO NOT SHOP HERE.

Had a great experience at this vape shop. Im new to vaping and the staff were super helpful. Chelsea and Mary did a great job making recommendations on vape juice. I now have a new favorite vape juice. The shop was pretty cool with a nice atmosphere, but the service will keep me coming back.

The best place to come when looking for your vape needs!

This store is the best place to go for your vaporing needs, CBD products, pet CBD, Delta 8, etc. The selection of all products and prices are sure to impress. The staff is very knowledgeable, friendly, and sure to satisfy any needs you have. I have not been in a store in Knoxville that even comes close to this business. It is absolutely a business you need to check out. Jus drop in to see what they have to offer. You will probably not walk out empty handed.

Mary was freaking awsome!!! Thank you so much great big selection

Best Vape shop in town, Chelsea was very helpful and friendly.

Elise was a very big help!! Really helped explain vaping and helped us pick out good flavors

Such a great vape shop, Chelsea was super helpful!

Absolutely love this place and Mary was AMAZING!!! Will definitely be coming back!

Great place, wonderful people go see them they’ll hook you up

Recently changed from VaporFi, VaporFix has been my go-to vape shop for almost 2 years now. The owners, Jen and Al, are very knowledgeable and welcoming to vapers of all ages and levels.Went in recently and Mary and Chelsea were extremely friendly and helpful. They answered all my questions regarding delta 8 and what products they recommended for me. It’s the only place I would recommend for all of your vaping needs!

Very positive atmosphere!!!💪🏾💨💯

I absolutely love them. Mary helps me every time I come in!!! Best staff ever!!!!!

Chelsea was really nice and helpful definitely be back soon!!

Unbelievably pushy sales people. Will follow you around the entire time. Terrible experience. I dont need someone picking out my vape juice for me or nagging me to buy something. It was shockingly pushy. The price for the juice was also shocking at 25.99. So more than 10 dollars higher than L7 for the same product and size. No way. Never again.

The employees are nice and they have a great selection. Buddy is the best part though, go meet him!

If I could rate this store 10 stars I would! Ive been going here for a year or so now and every single visit is absolutely outstanding. Every person Ive encountered that works there has always been extremely helpful, courteous and has taken great care of me. I will not go anywhere else or even online for anything. And the punch cards for rewards are the BEST. Another reason why I wont go anywhere else.

I’ve only been visiting this shop for a little over a month and it is by far the most spectacular vape store I’ve been to! The staff is extremely knowledgeable and ready to help. I recommend it to everyone! They have plenty of options and a very clean inviting environment! Go check them out!

Worst vape shop ever they are basically a scam they sell you products for more than double the price and if it’s not working they said “sorry it’s mass produced product and we don’t have control over whats good or bad” they will steal your money and tell you to email the manufacturer if you not satisfiedJust go somewhere else or buy online anyway will be better because those people are scams

Really clean and great selection of disposables (I don’t use refillables)! fun atmosphere and kind employees always eager to help and give suggestions! try the strawberry banana Fume bars :)

Excellent products and very informed staff.

AJ and Mary were super friendly and helpful!

I absolutely love vapor fi and I go here for all my products. Mary who works at the counter absolutely made my day today, she’s the sweetest!!! I recommend vapor fi to anyone looking for vape or CBD!!!

I read a lot of reviews that said how good the place was and with good prices. Felt rude like I didnt belong there and way more expensive than other stores I been to (they were closed so its why I tried here) they let you test it and it worked for half an hour. The disposable vape burned and melted inside when I barley used it. So not coming back here

They are all super great and helpful

AJ was awesome!!! Great selection of vaps.

My favorite vape store

Mary and Spencer took good care of me! I’ll be back for sure.

This place does it right. Spencer and Mary were incredibly knowledgeable & helpful!

Mary and Elise took great care of me

Great Vape Shop! Went to another shop for years, started to have very bad service. Stopped by VaporFi and I’ve been shopping here for years now!! Dean is very knowledgeable and always offers excellent customer service!!! I highly recommend this shop!!!!

By far the best vape shop in Knoxville. I love my sales guy! He’s always the best every time I come in! They always the best selections! They know exactly what I need when I have questions or need something! By far my favorite place to shop!

This is my all time favorite vape shop. Jen and Al are the best!!! If you have any problem finding a vape shop to go to make sure you choose VaporFi you won’t be disappointed!!

Absolutely love the service from VaporFi! They have wonderful quality product with great prices. The customer service is fantastic. They will help you with pretty anything with your vape. VaporFi also has a neat Loyalty Rewards Card. Definitely should stop by there.

VaporFi Knox has a great selection of juice and a wide range of high end reasonably priced mods and one time use vape sticks. They also offer cbd products. visit VaporFi for all your vaping needs. They also offer 30 day warranty on Vape mods which is a plus!$

This place is awesome. Good quality products. Great customer service and the owners are awesome people. Check this place out. They have great loyalty programs as well. I go for the pops and puff bars and it’s a really large variety.

Vaporfi has to be hands down the best vape shop in Knoxville. The atmosphere along with the staff are beyond exceptional.

Al (owner) was absolutely amazing and super knowledgeable. He was patient when trying to explain the kind of juice I was looking for (they dont sell it anywhere in town) and recommended a juice that would compare. I was not disappointed. I will definitely be going back. Ive never been to a vape shop where I actually felt welcomed and wasnt being rushed out.

Absolutely love Mary!! she was the best!!

All around by far best vape shop anywhere around.

Great business, will shop here again. Did the right thing. Open to questions and did the right thing. Will bring all my business here and recommend it to anyone. Wide variety of selection from vapes to cbg and cbd products. Keep up the great work.

Great selection and amazing people!

Amazing staff! Super nice and helpful and extremely friendly. The flavor of the juices will never be beat by any other store! ❤️ will constantly recommend Dean! One of the best employees ever!

I saw the make your own flavor online so I came in and tried it. I was blown away by how nice the worker (dean) was and just how clean and organized the shop is. Will definitely be coming back

Its taken me over a year now to write a review (Im terrible about remembering to do this). I moved to Knoxville just over a year ago and this was the first vape shop I walked into....and the last. Ive had such an amazing experience from flavors to devices and mostly to advice and now friendship. Im a creature of habit so I really dont need to try new flavors, but Ive added a few versions of menthol to mix with my go-to flavor. Over this past year, Ive gotten to know Jen very well. Its the most personalized service Ive ever experienced including shops Ive used in other places Ive used. I cannot thank them enough for knowing me and, without a doubt, knowing what Im looking for in my upgrade devices. Ill always remain loyal and if youre looking for your first try at vaping or if youre experienced and are ready for a new venue, I 100% +++ recommend a visit. I cant image youll be disappointed. And Jen, thank you for the special personal touch...the thank you card brought such a smile to my face. I have to add to this one simple statement....YOU ROCK!