user
Walmart Supercenter
7550 Norris Fwy, Knoxville, TN 37938, United States
Appearance
Walmart Supercenter
Comments
Mi
Review №1

The only thing I dont like about Walmart is there are too many people. I like the fact that they made the self check outs bigger as I was able to get a weeks worth of groceries and toiletries and bag them myself and had plenty of room. Oh and they had the huge packs of the flavor gum I like that cant always be found when I stop elsewhere.

E
Review №2

Same as usual. Its WalMart. They are the Monopoly, that crushes small businesses, right? Prices are good on select items and high on other things. Shelves are half empty all the time. What they do have is a mess as always.

Me
Review №3

I personally love Walmart and self checkout but one night I seen an elderly ask if there was any check out lines. You could tell he struggled with doing it him self the cashier said no and went on about his night. It broke my heart so I offered to scan it myself I wished they wouldn’t take away the cashiers at night for those who needs help

Ma
Review №4

Good luck with any of the Walmart stores if you bought tires from them and got the full warranty. Ive had problems 4 times with mine. And was turned away each time being told they had no one that could fix my tires. And the one that did still charged me, never called me to say it was finished or anything. When the lady at customer service heard my story she was so upset with them for them leaving her to deal with their situation. I had to pay for my tire being repaired because she had to charge me what they put on invoice. I had to pay or else I couldnt get my keys back. Im disabled BTW and because of them not notifying me that it was finished I had to walk around the entire store from customer service to the back of the auto center because the auto part closed. Thats easy to do on some days but I was hurting so bad I almost didnt make it back to my car that night. There I was sitting on the side of the parking lot hurting so bad I was crying from the pain. I started to complain thru email, or whatever but its not worth getting myself upset over again. Because they dont care anyway. The stores were in Jefferson city, Chapman highway in Knoxville and Knoxville center mall location in Knoxville also. Paid over 25.00 for tire to be plugged. That part was at Knoxville center location.

Br
Review №5

If I could give no stars I would. My husband and I took my vehicle to have a tired changed due to a flat. The man that checked us in said 1.5 tops for wait time. That was fine as I needed to make a few purchases. 3 hours later after my Husband had to show out did they then finally complete our 1 tire change. The tech was unprofessional as well. Terrible experience!!

Ba
Review №6

It never fails when I go into the Walmart in Halls Cross Roads. There are shelves not stocked, more cashiers could be on the registers, the vitamin aisle is never stocked and it wouldnt hurt to have that done in alphabetical order so a person can find what they need. I am also put off that those on the floor just point in the general direction when I am looking for something as simple as handi wipes just to discover Walmart no longer carries that item just name 1 of many things and management either doesnt know their own store and when you ask for a manager, no one shows up because theyre probably hoping if they wait long enough, the customer will get tired of waiting and just leave. The sad thing is they seem to think I will be back cause there isnt any option to find what I need elsewhere but I can go to Target if need be.

To
Review №7

Walmart really needs to hire some employees had to wait for about 20 minutes to get some help at the jewelry counter the girl that helped us was really nice to us and very professional we went to check out none of your registers were open so we tried to use the self checkout with no luck the same employee came over and helped us with that also I wish I could remember her name she really done a great job but Walmart needs to step up

Ja
Review №8

Love Wal-Mart especially the prices

K
Review №9

This is a larger Walmart Supercenter, and they have had everything that I needed to get when I needed it. However, the online order process is still slow. UNLESS you order groceries, then they have multiple employees who do the shopping. They have multiple self check-out stations, and the staff are friendly. Well worth the hour drive there.

Ni
Review №10

This review is for the auto service. They SUCK! Interrogated us about whether we bought tires from Walmart and didnt want to give us the free rotation that comes from purchasing your tires from Walmart. We had the paper work in our glove box, and usually every other Walmart uses our phone number to look us up in the system and can see that we have purchased our tires from walmart. Thankfully we had the paperwork in our glovebox and showed the older man that we DID indeed buy our tires from Walmart. He still refused the free rotation. We have bought our tires from Walmart for years! Never have been interrogated like this before. Ever. We left without service and wont be back.

Ro
Review №11

I absolutely hate going in Walmart. Rude employees and 2 lanes open. I have started using the Walmart app and getting curbside. Dear Walmart if I wanted to check my own items out I would apply for a cashiers position. The whole massive expansion of self checkout was rather uncalled for. At least with the app I dont have to deal with rude workers. Those workers are actually friendly. I give curbside 5 stars!!! However, the whole diy or wait an hour.to get out of Walmart doesnt even deserve 1 lousy star.

Ir
Review №12

Staff was friendly and helped me find an item I needed to grab quickly before the store closed

Ca
Review №13

Walmart is the absolute worst. Terrible customer service, terrible management, terrible employee training. And then they monopolize the industry so theres hardly any competition anywhere else in the area. Its worth spending the extra money to shop other places or online. Running in for a couple of items turns into an hour or longer frustrating expedition. Do better Walmart.

Au
Review №14

We called the electronic section and someone named Abby answered and she was so kind and made it so easy to find what we were looking for, many others there werent so kind but she really brightened my evening. she deserves a raise 100%

St
Review №15

The pick up service is great. I wish they would hire more check out people because I will not use self check outs in any store.

Ja
Review №16

Shelves for the most part are always packed full, fresh products. Lines move quickly. Nice staff.

Je
Review №17

Wal-Mart ia Wal-MartBwwn to 1 neen yo then all

Br
Review №18

Ive enjoyed most of my visits there.

Br
Review №19

Great electronics available. More stock than most.

Ch
Review №20

Just about anything you want you can find and prices are great.

Br
Review №21

Love shopping here. They have anything you need an not to expensive. Usually pretty good deals going on

Da
Review №22

Wal Mart supercenter in Oak Ridge, they have it all. It is about 10 minutes away from about any location within Oak Ridge city limits. Prices, not what they use to be, but in this day and age, what is?

St
Review №23

I came in today concerned about possibly having a knot on one of my tires, drove in to the automotive dept and was taken care of quickly and at no cost. The group of guys working in the auto center are awesome! They were very professional and super nice. Great bunch of guys! I highly recommend going to Walmart automotive center on Norris Freeway the guys there are the best of any of the Walmart’s in town! Thank you for taking good care of me today guys!

Di
Review №24

My son loves shopping at this Walmart Supercenter.This location has more dinosaur toys to choose from.And more kid’s snack, to choose from for school.Most of all this location, there restrooms are always clean.And this Walmart has Subway, inside of Walmart super center.I love the huge selection of books, on sale at Walmart.

Ra
Review №25

Friendly service for our area at least

Ed
Review №26

Dont know what everybodys talking about shelfs being bare Head to the Walmart theyve got plenty to go around

Ly
Review №27

Its one of the biggest Walmarts Ive been to. Great selections in produce, Candy aisle was practically bare. They had the best self check outs I have ever seen so if you have a large number of items you arent cramped trying to ring them up. The Pharmacy was located almost in the middle of the store and wasnt noticeable when you first walk in the door. I found a pair of cute comfortable shorts the other Walmarts were sold out of. I definitely will be going back to that one! Very clean looks like it isnt very old. This is now my favorite Walmart.

Jo
Review №28

They are still very low on stock of a lot of things. But I guess thats just how it is right now

Br
Review №29

Its a Walmart, what else do you say? Customer service people were excellent though.

Jo
Review №30

Gas was low my order was delivered to my car. Very nice young man

An
Review №31

Walmart has my most bestest candy, only place has it.

Li
Review №32

Service is a bit slow. Some staff was helpful but most were disrespectful

Bu
Review №33

No management available....cashier could not complete my transaction, so I had to just leave without my items!! Cashier was very sweet girl, she tried hard to get help ....

Ve
Review №34

This is a regular stop in my daily needs shopping list. It is clean, well organized sure, and everyone is very helpful.

Ta
Review №35

Needed wheelchair. Motorized carts all gone. Only available wheelchair was broken and had no basket. Asked employee for basket and was denied a shopping basket specifically because they were for online shopping pickers only. DENIED DISABILITY ACCOMODATIONS. Asked for manager and they played stupid about finding one. Terrible store. Terrible employees.

Ca
Review №36

Not my usual Walmart and I won’t make that mistake again. They did have the items I was looking for but it was a lesson in clusterfkery and a test of patience to find them in the cramped mess. Every isle had abandoned baskets, discarded items, and random stuff in the floors.

Ja
Review №37

Went to buy a new faucet and just about every box was open and one of the staff members was not very helpful at all. Instead I was followed around like I was going to steal something. The shelves here are very disorganized and thrown everywhere. Hard to actually find something. Absolutely a the worst Walmart I have been to.

Ke
Review №38

If I could choose no stars I would have worst trip ever

Na
Review №39

This Walmart doesnt carry the same range of products as larger Walmarts, so sometimes I am unable to find products I have previously purchased at other Walmart stores. That is my only concern with this Walmart, otherwise a great store.

da
Review №40

Went in to get dog food. Really frustrating that Walmart is forcing self checkout by having only one maybe two lanes with cashiers. This is why my trips to Walmart have dwindled. Once stood in line about 45 minutes to be checked out. I dont believe in self checkout. I can go to Krogers and get groceries and fashion, toys, drug store items and get checked out super fast.

Am
Review №41

Not bad with music in my headphones! Still only have one lane open when its fairly busy? The employees are always nice though.

Az
Review №42

Its a Walmart laid out backwards though.

Ch
Review №43

We always have an amazing experience.. everyone is so nice & products are easy to find.

Do
Review №44

Dirty doing work of the people who work there. I want a discount for it

Ch
Review №45

The management at this store is a JOKE! They do nothing all day! They do not help when needed and I’ve watched them treat hard working employees so poorly especially Joy. She is so rude and unprofessional it blows my mind she even has a job! Will never come back to this poorly managed Walmart ever again!!!!

Ja
Review №46

Who doesnt LOVE Walmart? I know I do.

An
Review №47

Love going here to get what I need

Al
Review №48

Friendly staff. Shelves seems stocked pretty good.

Ki
Review №49

It would be nice to have some registers open.That arent self check out.

St
Review №50

Took a car battery here for warranty adjustment since it would not charge. They said they would have to test it first. 1 1/2 hours later, they were Still checking the battery. I went online, found a similar battery at a local retail outlet. Asked for my battery back and was asked if I just wanted to just buy it without the warranty adjustment. I said no, I am leaving. When he brought the battery from the back room, he said it had just tested bad. (How about that timing.) I took my business elsewhere. Never again will I support those thieves.

Ta
Review №51

They have done a lot of remodeling since I was in last. Still in progress but from what I can tell it should be good. As long as every department does their job to keep things organized this store should be great.

Sa
Review №52

They always have what is needed, but I hate shopping there. I try my best to shop local, or at least American made.

Ta
Review №53

Halls location: Usually always have what I need but were out of Caffeine-free Diet Sams Cola this time, which was the main item I went to purchase. But staff is always super friendly & helpful!

Co
Review №54

Love it cant go to Maynardville with out stoping in

We
Review №55

Never enough checkout lanes open I hate scanning go guess Im going to start shopping Amazon bye-bye Walmart

Mi
Review №56

I only go to this location if Im going to Union County and need to stop and grab something real quick on my way home. They never really have what most other Walmart’s have

Cl
Review №57

20 minutes in the customer service line waiting to have a credit applied to my receipt. 1 associate working the counter apparently handling the bank of Walmart business with myself and 6 other people in line. Wont be back to shop their. Also I had to check out through self check. I did observe a supervisor walk away from the service desk and I could also see 4 associates standing in the personal shopper room.

Ka
Review №58

Nice big Walmart. Automotive and tire department, gardening and outdoor department, very large grocery section and everything else you would expect from a super Walmart. Great people.

Jo
Review №59

Very clean store with lots of great things you need and want to buy, but they need to hire more cashiers, sometimes the line of customers waiting to pay is very long! With only 1 cashier.

Do
Review №60

Fast and friendly service at checkout and a good variety and selection of items

Ja
Review №61

Staff was very polite. Dr. Was also as well as thorough answering all my questions and concerns about my fur buddy.

Ni
Review №62

The store was organized and neatly put and pretty clean overall

Fa
Review №63

They are already setting up for Christmas...lol, just kidding, WalMart is just that, we know what to expect from the store... but some of the folks that come in.... Im laughing now.. love Walmart, entertainment at its best

ta
Review №64

I have always shopped at this Walmart. I just enjoy it and their prices too.

An
Review №65

Self check out Id pretty much the only option. Boo

Am
Review №66

I went in this store at 7am. 1 hour After they opened for the seniors to shop. I went to the customer service desk because I needed to exchange something . The lights are out and no one was there. I asked associate when does customer service open she said they’re trying to get it open. Meanwhile I’m standing there waiting and multiple associates walk by. I asked one of them to speak to a manager to find out what’s going on and to find out when they would open the customer service desk. I figured that customer service was open when the store opens. Then I heard a rude associate yelling at me across the front that they are trying to get someone to open the customer service register. I mean, I didn’t have all day. I had to be at work on time. I guess I just don’t understand as many people that was working there this morning and they had already been over an hour why is it OK to customer service Isn’t open?

Pe
Review №67

I love shopping here! Workers here are always so friendly, and helpful.

Li
Review №68

Was a ok trip employees werent very helpful

Ka
Review №69

Theyre out of everything... Candy isle almost bare... Chips bare as well

Mi
Review №70

Really helpful people work ther

Ja
Review №71

I wouldnt recommend going on a Saturday afternoon but still got up quick.

Ph
Review №72

It was not a good day at all at Wal-Mart in Halls Tn. The selection of sheets I was looking to purchase was 0 . The product I was going to purchase to just get me by was very undesirable but I needed something. When I went to check out was even worse. I usually pay with cash but all of the self check out registers said no cash and all of the other registers ( 4 of them ) was so backed up that I left my cart with the products that I was going to purchase sitting at a no cash register. I will ever use that Halls Wal-Mart again.

Ni
Review №73

Honestly this Walmart wasnt too bad. It had everything that I needed for my shopping experience. Would definitely recommend to anybody who lives in the area.

Ma
Review №74

Employees are not helpful. They act like they are mad at the world. Also not enough registers open for the amount of people shopping.

Em
Review №75

Not a bad experience. Got everything I need in one shot. Every day low prices

La
Review №76

Its friendly and well stocked great clerence sales if you can catch them

Ma
Review №77

The store was great Im a Walmart junkie me and my kids go every Friday to shop.. But I could tell in that area some didnt like the skin Im in but we found alot that the other stores didnt have..🙄😘

Ty
Review №78

I went to walmart for Pokémon stuff and found what I was looking for. It was great finds. I love how there were helpful And everything under look and key.

Mi
Review №79

I wish they would have more registers open . Besides that you get what you need at a fair price

Do
Review №80

Its always uncomfortable in the storesAlways hot inside the stores regardless the temperature outside

Be
Review №81

Store is very nasty and the bathrooms r too. Walmart clean it up

Le
Review №82

Very helpful staff today when I was in. Asked 5 or 6 different people in different areas where I would find something and they were all helpful

Ra
Review №83

Quick and easy shopping. Fast checkout. Great COVID-19 enforcement

Do
Review №84

If I could rate this location -5 stars then I would. I don’t typically post reviews and definitely not bad reviews because I feel that everyone can have a bad day therefore causing them to give horrible customer service so it’s not nice. Unfortunately, this location (that is literally down the street from my house) I will NEVER walk into again. THE MANAGER FRANK, has given me the worst customer service that I have ever experienced THREE TIMES NOW(which is the cause for the review). Don’t waste your time here. If you absolutely have to go to a Walmart, do yourself a favor and take the extra time to drive to the one in Clinton OR just switch to Ingles and anywhere else besides Walmart.

Sh
Review №85

Online pick up great customer service

Wi
Review №86

Chaos. Only the wretched dare venture here to see the other wretched shop from un stocked shelves and false prices. The cashiers are the only safety belt to the madness.

Bu
Review №87

Friendly courteous staff just says covid theyre missing a lot of stock there are no bikes to be found anywhere but thats not Walmarts part

Ci
Review №88

Dirty store. Always out of stock of things that people use

Je
Review №89

Doesnt ever carry the items Im looking for. I can go in there on any given day, for different things. They never have them. Plus that store is dirty and nasty. It is never clean. Those are the restrooms are totally disgusting, and unusable. I have told management and hung back to see what they do. Where they cant see me. They do absolutely nothing.

Ju
Review №90

Its a Walmart lol what were you expecting me to say

Je
Review №91

Found what I wanted and needed. Just hope she doesnt trade me back in.

Br
Review №92

Always low prices - typically lower than anywhere else.

Ju
Review №93

Great customer service!!! I was able to purchase everything on my list. Convenient location as well.

An
Review №94

I got food from the deli and it was horrible the cheese and the poppers was curdled the macaroni and cheese was not fully cooked every time I get any food from that deli it is horrible

Da
Review №95

I was told they were going to substitute a product they had out of stock only to find when my order came they didnt replace the dogfood which was the only reason I put in the order. Normally I dont have trouble but that Walmart I will not be putting in orders again.

JJ
Review №96

It was so big and amazing

Ka
Review №97

Found more than I expected from the list iny head.

Ch
Review №98

Self-serving? I will...on Amazon.

B
Review №99

I only gave them a three star cause I ordered a grill and grill cover online and when I went to pick them up they told me they didnt have any grills that I ordered in stock. I went to the garden center and they had at least 4 of the same exact grill I ordered sitting on the shelf.....

Ch
Review №100

This is not my normal Walmart and only had to run in for a couple things real quick. An employee gladly helped me when I started walking in circles trying to figure the layout of this one out and I was right to what I needed and out in no time!

Information
100 Photos
100 Comments
3.9 Rating
  • Address:7550 Norris Fwy, Knoxville, TN 37938, United States
  • Site:https://www.walmart.com/store/1319-knoxville-tn
  • Phone:+1 865-922-6031
Categories
  • Department store
  • Clothing store
  • Craft store
  • Discount store
  • Electronics store
  • Grocery store
  • Home goods store
  • Sporting goods store
  • Supermarket
  • Toy store
Working hours
  • Monday:7AM–11PM
  • Tuesday:7AM–11PM
  • Wednesday:7AM–11PM
  • Thursday:7AM–11PM
  • Friday:7AM–11PM
  • Saturday:7AM–11PM
  • Sunday:7AM–11PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Similar organizations